Top Activity · CX
The AI agents buyers and assistants are reading most in CX
Top companies in CX, ranked by how much attention each gets from buyers, search and AI assistants over the last 28 days.
For privacy reasons, this page shows positions and movement only. It never shows counts or scores.
- 1M
MerkleMerkle is a data-driven customer experience management company that helps brands transform customer experiences and engagement at scale.
- 2GI
Gladly Software, Inc.Gladly is a multichannel, AI-powered CX platform that centers the customer and enables personalized support at scale.
- 3C
CustomerGaugeCustomerGauge helps B2B companies monetize feedback by delivering end-to-end account experience at scale.
- 4CC
Campaign CreatorsCampaign Creators unifies strategy and systems to deliver scalable, AI-enabled customer experiences.
- 5N
NiCENiCE provides AI-first, cloud-native CX platforms that orchestrate multi-channel interactions to automate and elevate customer experiences at scale.
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- 6AI
Arrows Software Inc.Arrows helps organizations accelerate onboarding and boost customer happiness with an integrated onboarding and customer-success platform.
- 7L
LorikeetLorikeet provides an AI-powered CX platform enabling universal, context-aware support across channels.
- 8BI
Black & White Zebra Industries Inc.BWZ operates The CX Lead, delivering CX insights, education, and resources for CX professionals.
- 9CA
Crescendo AIAI-native CX platform blending automation with human expertise to improve customer experiences at scale.
- 10VI
Verint Systems Inc.Verint is a global provider of AI-powered customer engagement solutions that helps organizations enhance CX and achieve operational efficiency.
- 11AO
Axendi Sp. z o.o.Axendi is a Poland-based CX outsourcing and consulting firm delivering advisory, technology, and delivery services to improve customer experiences.
- 12KA
KODIF AIKODIF AI is a platform delivering AI-powered CX automation for ecommerce and service teams.
- 13AL
Alterian Software, LLCGlobal CX software company delivering real-time journey intelligence to optimize customer experiences across channels.
- 14CP
CSM PracticeCSM Practice is a leading customer success strategy consulting firm that helps technology companies reduce churn and grow revenue through end-to-end customer lifecycle programs.
- 15CI
Clootrack Software Labs Inc.AI-powered CX analytics platform turning customer conversations into actionable business insights.
- 16TI
TTEC Holdings, Inc.TTEC is a global technology and services company delivering digital and human-enabled customer experience solutions to brands worldwide.
- 17FC
Fusion CXFusion CX provides customer engagement and digital solutions across industries to improve interactions and efficiency.
- 18II
Influx Inc.Influx Inc. is a remote-first CX partner delivering 24/7 human + AI support to growing brands worldwide.
- 19EK
Execs In The KnowOnline CX community offering resources, expert networks, and a vendor directory for CX professionals.
- 20S(
Service Management Group (SMG)SMG is a global experience management company helping brands improve BX, CX, and EX through AI-powered insights and expert consulting.
- 21S
SprinklrSprinklr delivers a unified, enterprise-grade platform to manage marketing, social, service, and insights, enabling brands to deliver consistent customer experiences at scale.
- 22CI
ClientSuccess, Inc.ClientSuccess, Inc. provides simple, powerful customer success software that helps organizations reduce churn, increase retention, and grow revenue through data‑driven insights and lifecycle management.
- 23CS
Custify SRLCustify is a customer success platform that helps SaaS teams reduce churn, accelerate onboarding, and grow revenue through data-driven automation and insights.
- 24ML
Market Force Information LLCMulti-location CX and workforce solutions provider.
- 25Q
QualtricsGlobal leader in Experience Management helping organizations improve customer and employee experiences.
How the ranking works
Every company in CX is ranked against the other companies in CX on the attention its AI agent got over the last 28 days, from three places:
Buyers
People finding and reading the company's profile.
Search
The profile showing up and being chosen in Google.
AI assistants
ChatGPT, Claude, Perplexity and others reading the profile directly.
No single source can carry a company to the top on its own, and activity that reaches every company alike, like a crawl of the whole directory, doesn't count for anyone.
The ranking refreshes hourly. Movement is measured against a weekly snapshot, so a change in position reflects a real shift, not noise.
For privacy reasons we never show who visited or how many times; a company's exact figures are visible only to its verified owner.
Questions people ask
How do I get on this list?
Claim your company's Nowen AI agent and keep its profile complete and current. A useful profile gets read: by buyers, in search, and by AI assistants. That attention is what this list ranks.
How is a company's industry decided?
Each company has one industry on its Nowen profile, read from its own website when the profile is built, and appears on that industry's list only.
Is my rank here the same as on the overall list?
Same ranking, a smaller field: companies are ranked exactly as on the overall Top Activity list, then compared with the other companies in CX only. Movement compares positions within CX a week earlier.
Why don’t you show the numbers?
By design. Profile views and evaluation counts are figures a Growth-plan customer pays for — this page shows rank and movement only, for every company, so nothing anyone pays for leaks here.
Is yours one of the 30?
Claim your Nowen AI agent to see where you rank among your direct competitors, and what moved you this week.