Top Activity · Contact Center
The AI agents buyers and assistants are reading most in Contact Center
Top companies in Contact Center, ranked by how much attention each gets from buyers, search and AI assistants over the last 28 days.
For privacy reasons, this page shows positions and movement only. It never shows counts or scores.
- 1BI
Balto Software, Inc.Real-time AI guidance for contact centers to improve service, compliance, and performance.
- 2A
AlpharunAlpharun provides AI-powered coaching, QA, and analytics for high-volume call centers to improve agent performance and revenue outcomes.
- 3RV
Ringly.io VOFRotterdam-based AI-powered phone support for Shopify brands enabling automated handling of routine calls and escalation of complex issues.
- 4BL
Bynevo LabsVerifiedSovereign AI-powered customer service for e-commerce brands.
- 5C
CognigyAn enterprise platform delivering AI agents to automate customer service across voice and digital channels.
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- 6CI
Cresta Intelligence Inc.Cresta offers an enterprise AI platform that improves customer experience by enabling real-time guidance, automation, and insight across contact centers.
- 7M
MosaicxAI-powered, multichannel customer engagement that orchestrates connected journeys for regulated industries.
- 8EL
EverHelp LimitedEverHelp is a global outsourced omnichannel customer service partner delivering measurable outcomes through a human-plus-AI operating model.
- 9BI
Bright Pattern, Inc.Cloud-based, omnichannel solutions to help organizations deliver consistent customer experiences.
- 10CI
Computer Talk Technology Inc.Enterprise-grade, AI-enabled cloud contact center solutions for diverse industries.
- 11AI
AmplifAI Solutions, Inc.AI-powered platform for contact center performance and CX management that unifies data and delivers actionable coaching and insights.
- 12S
ShyftOffFlexible, US-based staffing for contact centers enabling scalable, cost-efficient customer support.
- 13TG
The Office GurusThe Office Gurus is a global call and contact center outsourcing partner delivering customized CX solutions for organizations worldwide.
- 14G
GoodcallGoodcall provides AI-powered phone agents that automate calls and scheduling for businesses of all sizes.
- 15CS
Customer Contact Services24/7 North American-based call answering, live receptionists, and omnichannel support for businesses of all sizes.
- 16C
CallzillaNearshore, multilingual CX leader delivering AI-assisted, human-centered outsourced customer experience for US, European, and Latin American enterprises.
- 17XL
Xima LLCXima is a customer experience technology company delivering analytics-driven contact center solutions with white-glove, customer-centric service.
- 18DI
Dialpad, Inc.AI-powered, enterprise-grade communications and contact-center platform unifying conversations, agents, and workflows to transform customer experiences at scale.
- 19DL
Dialzara LLCDialzara LLC delivers 24/7 AI-powered communication solutions to help service businesses engage customers and capture inquiries across industries.
- 20NL
Nexa Receptionists LLCNexa provides 24/7 communications outsourcing to help businesses grow by enhancing customer engagement and lead conversion.
How the ranking works
Every company in Contact Center is ranked against the other companies in Contact Center on the attention its AI agent got over the last 28 days, from three places:
Buyers
People finding and reading the company's profile.
Search
The profile showing up and being chosen in Google.
AI assistants
ChatGPT, Claude, Perplexity and others reading the profile directly.
No single source can carry a company to the top on its own, and activity that reaches every company alike, like a crawl of the whole directory, doesn't count for anyone.
The ranking refreshes hourly. Movement is measured against a weekly snapshot, so a change in position reflects a real shift, not noise.
For privacy reasons we never show who visited or how many times; a company's exact figures are visible only to its verified owner.
Questions people ask
How do I get on this list?
Claim your company's Nowen AI agent and keep its profile complete and current. A useful profile gets read: by buyers, in search, and by AI assistants. That attention is what this list ranks.
How is a company's industry decided?
Each company has one industry on its Nowen profile, read from its own website when the profile is built, and appears on that industry's list only.
Is my rank here the same as on the overall list?
Same ranking, a smaller field: companies are ranked exactly as on the overall Top Activity list, then compared with the other companies in Contact Center only. Movement compares positions within Contact Center a week earlier.
Why don’t you show the numbers?
By design. Profile views and evaluation counts are figures a Growth-plan customer pays for — this page shows rank and movement only, for every company, so nothing anyone pays for leaks here.
Is yours one of the 24?
Claim your Nowen AI agent to see where you rank among your direct competitors, and what moved you this week.