Speos

Create, manage, and distribute high-volume transactional documents across relevant channels while improving customer access and visibility into document flows.

Automate outgoing document processing and delivery to simplify document management, reduce errors, and cut shipping costs by up to 30%.

Streamline invoice workflows, support regulatory compliance, and help invoices reach business partners in their preferred formats and networks.

Reduce business-mail postage costs while providing convenient collection, secure delivery, shipment visibility, and transparent reporting.

Outsource document-related processes end to end to streamline operations, reduce costs, and retain your own identity.

Digitize and optimize administrative and customer communication processes so organizations can improve customer experiences and focus resources on their core business.

built2mail

built2mail is a modular, multichannel platform tailored to enterprise transactional document flows. It supports document creation from PDFs or structured data, producing static documents or dynamic, interactive HTML from a shared data source. Speos manages the document process from creation through routing and distribution via postal mail, email, or external platforms, with fallback scenarios if a channel is unavailable. The platform is designed for high-volume operations, processing millions of documents monthly around the clock. Additional capabilities include payment integrations, personalized digital customer interfaces, standard ERP integration, and production and distribution traceability through the MySpeos portal.

• Reach Customers Across Relevant Channels
  Distribute transactional documents through postal mail, email, or external platforms, selecting channels relevant to the communication flow.
• Create Clear, Responsive Documents
  Generate static or interactive documents from PDFs or structured data, with clear and responsive design intended to make communications easier to read.
• Process Millions Of Documents Around The Clock
  Handle document flows at enterprise scale, with monthly volumes reaching millions of documents and processing available around the clock.
• Track Document Flows From Production To Delivery
  Use MySpeos modules to view production and distribution progress, access archiving and audit logs, and follow document flows with an audit trail and feedback.
• Maintain Delivery When Channels Fail
  Use fallback scenarios when a channel is unavailable to help ensure documents continue through the distribution process.
• Connect Invoices To Digital Payment Options
  Integrate payment platforms and QR codes or tokens, and make invoices available in online banking environments or customer portals.
• Give Customers Personalized Digital Access
  Provide web or mobile services through which customers can access their data using an interactive, responsive, and personalized interface.
• Connect Digital Processes To Standard ERP Systems
  Integrate implemented digital processes with standard ERP systems.
• Improve Document Clarity And Readability
  Present communications in clear, readable documents, which the website associates with fewer contact-center calls, more accurate and timely payments, less manual reconciliation, and increased customer satisfaction.

easy2mail

easy2mail is a fully automated, plug-and-play platform for managing outgoing documents. Users choose the document format and delivery channel, while Speos handles processing, printing, enveloping, distribution by email or Bpost, and legal archiving. The platform supports attachments and dynamic content, and can process invoices uploaded individually or in bulk.

• Automate Outgoing Document Workflows
  Automate the processing and sending of outgoing documents, including printing, enveloping, distribution, and legal archiving.
• Deliver Documents Through Preferred Channels
  Send documents by email or as printed mail distributed by Bpost. Invoice mailings can include a paper return option.
• Reduce Shipping Costs By Up To 30%
  The solution is promoted as a way to save up to 30% on shipping costs.
• Reduce Document Processing Errors
  Automating document workflows helps reduce the risk of errors during processing.
• Send Invoices Individually Or In Bulk
  Upload invoices individually or in bulk for automated email delivery or printing and distribution by Bpost. Invoice options include a fallback solution to help ensure delivery.
• Archive Documents For Legal Retention
  Support legal archiving of outgoing documents as part of the managed document workflow.
• Add Attachments To Documents
  Add attachments to outgoing documents as part of the document workflow.
• Add Dynamic Content To Documents
  Add dynamic content to outgoing documents as part of document processing.
• Manage Workflows Through A User-Friendly Interface
  The platform provides a user-friendly interface for managing outgoing document workflows.

e-Invoicing and Peppol

Speos e-Invoicing and Peppol helps businesses digitize and streamline their accounts receivable processes, wherever they operate. It distributes invoices to business partners in their preferred formats, protocols, and network environments, in line with applicable legislation. The solution uses Speos’ EDI platform, connects with EDI and e-invoicing service-provider networks, supports required workflows with tax authorities, and is available through Speos as an official Peppol access point provider. A UBL converter is available to test and convert invoices.

• Distribute Invoices Compliantly
  Support compliant invoice delivery to business partners across the markets where your organization operates.
• Exchange Invoices Through Peppol
  Use Speos as an official Peppol access point provider for electronic invoice exchange.
• Streamline Accounts Receivable Workflows
  Digitize and manage accounts receivable processes with Speos expertise and cloud-based services.
• Connect Through EDI Networks
  Use Speos’ EDI platform to connect with customers through EDI and e-invoicing service-provider networks.
• Reach Partners In Preferred Formats
  Send invoices using the formats, protocols, and network environments preferred by business partners, including across international markets.
• Support Tax Authority Workflows
  Address mandatory tax authority workflows, with connections to local tax administration platforms where needed.
• Accelerate Invoice Collection
  Support faster invoice processing and collection, which the website identifies as a way to improve cash flow.
• Test And Convert UBL Invoices
  Test and convert invoices using Speos’ UBL converter.
• Simplify Administrative Processes
  Use electronic invoicing to simplify administrative processes associated with invoice handling.
• Reduce Invoice Process Costs
  Optimize accounts receivable and accounts payable process flows to help reduce associated costs.
• Protect Invoice Data
  Exchange invoices through a secured platform designed to keep data safe and private.
• Reduce Invoice Errors
  Reduce errors associated with invoice processing through electronic invoicing.

collect2mail

collect2mail is a business mail collection and processing service. Customers prepare shipments in color-coded bags at one or more chosen collection points, and Speos collects, sorts, and processes them, optimizes the mail and shipment data, and prepares the shipments for dispatch. Speos monitors shipments throughout the process and provides secure shipping, detailed reporting, and online status tracking. Customers can save up to 30% on postage costs, with guaranteed delivery times depending on the selected priority level.

• Arrange Convenient Mail Pickup
  Have prepared business mail collected from one or more agreed locations of your choice, rather than transporting it to dispatch yourself.
• Prepare Mail For Dispatch
  Rely on Speos to sort and process collected shipments, optimize mail and shipment data, and prepare the mail for delivery.
• Save Up To 30% On Postage
  Reduce the cost of sending business mail, with savings of up to 30% on postage.
• Send Mail Securely And Reliably
  Ship business mail securely and benefit from a guaranteed delivery time that depends on the selected shipment priority.
• Track Shipment Status Online
  View shipment status through the online platform and maintain visibility as shipments move through the process.
• Review Detailed Shipment Records
  Use detailed shipment reports and transparent invoicing to see information about the service and your shipments.
• Automate Mail Processing Tasks
  Access technology and automated tools that support modernized mail collection, sorting, processing, and reporting.
• Get Support From A Dedicated Contact
  Contact a dedicated representative, with support provided through your service account manager.

Business Process Outsourcing

A tailored end-to-end service for document-related workflows, from order through production to physical distribution. Speos’ experienced team analyzes your situation and works to streamline and optimize your processes and reduce costs, while allowing you to retain your own identity.

Category: Business Process Outsourcing Services

• Outsource Complete Document Workflows
  Transfer a document-related process to Speos from order through production and physical distribution.
• Streamline And Optimize Processes
  Speos assesses your situation and works to improve the flow and efficiency of the outsourced process.
• Maintain Security And Compliance
  The service is presented as providing guaranteed security and compliance for outsourced processes.
• Lower Costs Through Shared Services
  A shared service center is cited as a way to provide lower prices for the outsourced service.
• Access Extensive Production Capacity
  Customers can use Speos’ production capacity, which the service page describes as the largest in Belgium.
• Avoid Hidden Costs
  The offering identifies the absence of hidden costs as a benefit.
• Use Innovative Technologies
  The service offers access to technologies described by Speos as innovative.
• Retain Your Own Identity
  Outsource an end-to-end process while maintaining your own identity.

Digital Services

Digital Services helps companies and public services implement digital business processes tailored to their needs. Speos optimizes interactive customer communication and administrative processes using new technologies, customized processes, and user-friendly platforms. The service supports organizations with high volumes of customer interactions that want to digitize administrative documents, automate personalized processes, improve customer data quality, and free resources for their core business.

• Automate Administrative Work
  Digitize administrative tasks and documents, and outsource the internal IT resources needed to support that work.
• Optimize Customer Interactions
  Improve interactive customer communication and digitize business processes to support better customer journeys.
• Implement Tailored Digital Processes
  Put customized digital business processes into practice using new technologies and user-friendly platforms.
• Automate Personalized Processes
  Automate processes involving personalization and user interaction to support a fast and straightforward customer experience.
• Free Resources For Core Work
  Offload administrative tasks that consume essential resources so the organization can focus on its core business.
• Improve Customer Data Quality
  Use an agile implementation to improve the quality of customer data quickly.
• Measure Organizational Impact
  Measure the effect of implemented digital processes on the organization immediately.
• Increase Process Transparency
  Increase transparency and agility across processes.