Moveworks, Inc. Unclaimed

Empower employees to resolve issues and automate tasks effortlessly across all enterprise systems.

Accelerate service delivery and enhance employee experience with discoverable AI agents and plugins.

Enhance help desk efficiency and automate IT service management workflows with Moveworks AI.

Automate service delivery across functions with Moveworks' AI-driven Service Management platform.

Global Enterprise Workforce Automation

Large, multinational enterprises seeking scalable automation across IT, HR, and facilities.

Employee Support Center Leaders

HR and IT service leaders optimizing employee support centers across global enterprises.

Compliance and Security Leaders in Regulated Industries

Finance, healthcare, and regulated sectors requiring governance and trusted AI knowledge.

Manufacturing And Logistics Operations Leaders

Large manufacturers and logistics firms needing scalable automation for facilities and supply chains.

Capabilities that automate ticket lifecycle, incident resolution, password resets, and resource allocation by integrating with ITSM platforms to reduce L1 demand and accelerate resolution.

Automation of HR and facilities workflows — onboarding, benefits and payroll setup, time-off requests, change communications, and multilingual support — via HRIS integrations to improve onboarding and task completion.

Enterprise assistants that surface company-specific policies, private reference libraries, and hyper-contextualized guidance integrated into collaboration and workflow tools to ensure consistent, compliant, and contextual employee support.

Platforms and frameworks to build, deploy, and contextualize AI agents, apps, and workflows that automate enterprise processes and surface trusted insights from business data.

Moveworks Platform

Moveworks Platform is an enterprise AI platform that unifies access to knowledge and actions across IT, HR, facilities, finance and service functions. It enables employees to get answers and complete tasks via natural-language interactions across hundreds of integrated enterprise systems, with agentic AI that reasons across applications and automates workflows. The platform emphasizes security, governance, and scalable AI across the organization.

• Delivers Measurable Outcomes
  Utilizes reasoning capabilities to enhance interactions across various systems for significant improvements in operational efficiency.
• Streamlines Workflows
  Enables comprehensive task automation by connecting to multiple enterprise systems and tools.
• Enhances Communication
  Enables employees to interact using natural language, improving efficiency and reducing response times.
• Enhances User Interaction
  By comprehending diverse user queries, the AI Assistant improves the overall user experience, enabling users to ask questions naturally and receive accurate responses.
• Streamlines Workflow
  Empowers employees to retrieve information and complete tasks from multiple enterprise systems without switching between applications, enhancing productivity.
• Gain Relevant Answers Instantly
  Moveworks understands your company's specific content and terminology to provide precise results tailored to user intent.
• Resolve Issues Automatically
  Eliminate ticket backlogs and support delays by providing instant resolutions for commonly requested IT support tasks.
• Get Immediate Answers
  The AI Assistant ensures new hires can quickly find answers to common questions like benefits and policies, enhancing their initial experience.
• Reduce IT Staff Load
  Automating common tasks drastically cuts down on workload, allowing IT staff to focus on strategic initiatives.
• Streamlined Operations
  End-to-end automation minimizes delays and enables smoother operations across various functions.
• Facilitates Self-Service Access
  By enabling self-service access for employees, IAM Modernization minimizes the burden on IT teams, helping them focus on high-impact tasks.
• Ensures AI Compliance
  Provides oversight and governance, ensuring that AI operations meet organizational policies and regulations.
• Improves User Experience
  Simplifies the user experience by providing a unified interface for addressing inquiries and completing tasks.
• Saves Time and Effort
  Reduces operational workload on employees by automatically handling routine inquiries and actions, allowing them to focus on more complex tasks.
• Centralize Your Information
  Eliminates knowledge silos, making it easy to find accurate, up-to-date information across various teams and functions.
• Automate Routine Tasks
  Free employees from repetitive administrative tasks, allowing them to focus on higher-value work and improve overall productivity.
• Automate Onboarding Tasks
  By automating routine onboarding tasks, new employees can focus on their roles instead of paperwork.
• Design Engaging Communications
  Empower teams to design specific communication campaigns tailored to various departments, fostering a culture of engagement and ensuring essential updates are received.
• Enhance Inclusivity
  Make communication accessible to all employees, enhancing engagement and understanding across a multilingual workforce.
• Optimized IT Budgets
  Gain visibility on cost management and identify areas for further optimization in IT budgets.
• Reduces Downtime
  IAM Modernization ensures faster resolution of access issues, translating to less downtime and more efficient operations for employees.
• Facilitates Seamless Integration
  Allows organizations to deploy the Moveworks platform in various environments while maintaining functionality and security.
• Enhances Productivity
  By anticipating user needs, the Assistant improves task completion rates and ensures timely follow-ups for critical deadlines.
• Understand Key Insights Quickly
  AI-generated summaries distill information into actionable insights, making it easier to digest large volumes of data.
• Connect to HR Systems
  Integrations ensure new employees have the tools they need right from the start, reducing the time to productivity.
• Hypertarget Your Audience
  Ensure that communications reach the right audience at the right time by leveraging detailed employee attributes.
• Optimize Communication Strategy
  Use insights and analytics to refine future communications, ensuring they are impactful and engaging for employees.
• Immediate Issue Resolution
  Employees can quickly solve issues themselves, leading to faster resolution times and improved satisfaction.
• Ensures Compliance
  With its robust auditing capabilities, IAM Modernization supports organizations in meeting security and compliance standards effectively.
• Inclusive Interactions
  Ensures that all employees can interact with the AI Assistant in their preferred language, promoting accessibility and engagement.
• Support Diverse Workforce
  Accommodates users across different regions and languages, ensuring everyone can find the information they need.
• Support Rapid Growth
  Moveworks scales onboarding effectively, enabling companies to manage a growing number of new hires efficiently.
• Customize Onboarding
  Delivers a tailored onboarding experience for employees in various languages and regions, promoting inclusivity.
• Streamline Process Integration
  Enhance organizational efficiency by connecting communication campaigns directly with operational workflows, allowing for quick action and responses.
• Simplifies User Management
  Instantly grant or revoke access to applications, improving security and operational efficiency across the organization.
• Measure Effectiveness
  Analyzes search patterns and results to continuously improve the search experience and identify knowledge gaps.
• Ensure Secure Access
  Adapts to changing roles and permissions, allowing employees to find only the information they are approved to access.
• Deploy in Minutes
  Simplifies administration with self-service setup options, enabling rapid deployment without extensive IT resources.

AI Agent Marketplace

Moveworks AI Agent Marketplace provides a central hub for discovering AI agents and plugins that extend Moveworks capabilities across the enterprise.

• Simplify AI Agent Discovery
  Users can easily browse and install AI agents tailored to various business needs, promoting quick implementations.
• Optimize Workflow
  Allows for the effective combination of AI agents with existing workflows, increasing operational efficiency across the organization.
• Enable Quick Customization
  Facilitates fast personalization of AI agents without extensive coding knowledge, catering to diverse enterprise needs.
• Support Informed Decisions
  Users can leverage researched information to determine the best AI agents and plugins for their requirements.
• Maintain System Integrity
  Helps organizations stay current with agent functionalities, minimizing potential downtimes and issues.

ITSM Automation

ITSM Automation automates IT service management workflows using Moveworks AI to improve help desk efficiency and employee support.

• Empower Teams With Instant Solutions
  By instantly addressing common IT issues like password resets and software requests, Moveworks significantly enhances operational efficiency.
• Automate Ticket Lifecycle Management
  Streamlining the ticket process reduces manual involvement and accelerates response times, ensuring timely support.
• Connect Across Platforms Seamlessly
  Ensure comprehensive automation through integration with various enterprise applications, enhancing overall performance.
• Maximize IT Resource Efficiency
  Free IT staff from repetitive tasks, allowing them to address complex challenges while maintaining service quality.
• Gain Actionable Insights
  Leverage analytics to pinpoint areas for improvement and optimize service delivery based on actual usage data.

Service Management

Service Management is a Moveworks platform offering that enables end-to-end service delivery and automation across organizational functions.

• Resolve Tickets Instantly
  Our AI analyzes incoming tickets, ensuring that over 90% are resolved without human intervention, saving time and resources.
• Enable Employee Self-Service
  Employees can handle routine inquiries themselves, enhancing satisfaction and reducing helpdesk load.
• Streamline Processes Across Systems
  Integration across tools enables efficient task handling and minimizes operational disruptions.
• Optimize Service Delivery
  Using detailed analytics, continually refine processes and service quality based on real-time feedback.
• Ensure Constant Service Accessibility
  Employees receive assistance at any time, accommodating global operations across different time zones.