WM

Helps businesses manage garbage and recycling with configurable pickups, suitable containers, and convenient online service management.

Collect household garbage, recycling, and yard waste with service options tailored to household needs and convenient online account management.

Rent roll-off dumpsters for home or business projects with flexible rental periods, online management, and up-front pricing.

Arrange removal of bulky or heavy garbage that regular collection cannot handle, with local pricing and pickup details available before scheduling.

Collect substantial project debris in a compact bag, then schedule WM pickup when it is full.

Protect confidential information and proprietary assets with secure destruction services that support privacy compliance and sustainability goals.

Helps healthcare organizations manage specialized waste, support compliance, and streamline services through facility-specific programs and a single-provider option.

Helps businesses manage complex waste needs, improve removal efficiency, reduce environmental impact, and maintain operational uptime through tailored services.

Reduce stored waste volume and help lower pickup or recycling sell-off counts for businesses with high waste or recycling volumes.

Helps customers recycle electronics through specialized waste services and find appropriate options for keeping them out of curbside garbage.

Recycle household bulbs, batteries, and electronics by mail using a supplied box and return shipping label.

Manage waste services, billing, pickup schedules, and service requests in one convenient place.

Commercial garbage and recycling service

WM provides garbage and recycling pickup for small and medium businesses. Customers can choose service frequency and collection days, select from dumpster sizes suited to different operations, and request additional pickups or service-level changes. Recycling programs can be customized to business needs, with common materials collected weekly and specialized options available in select areas. Collection equipment includes front-load containers, roll-off dumpsters, and compactors. Customers can sign up and manage payments, pickups, and service levels online through My WM. A one-year service agreement and a service guarantee are also described.

• Adjust Pickup To Business Needs
  Request additional pickup days or service changes to accommodate changes in waste volume, including seasonal peaks.
• Tailor Recycling To Business Needs
  Choose recycling arrangements suited to business requirements, including weekly collection of common materials and specialized options in select markets.
• Choose A Suitable Container Size
  Select from multiple dumpster sizes, with recommendations spanning small companies and restaurants through large businesses.
• Manage Service And Billing Online
  Handle payments, extra pickups, service-level changes, and account records online, with access to support, digital alerts, AutoPay, and paperless billing.
• Choose Suitable Recycling Collection
  Select from multiple collection equipment options and combine specialized recycling with regular business waste service.
• Set Up Service Online
  Choose service and collection preferences online and receive confirmation of service details before pickup begins.
• Get A Defined Service Remedy
  Terminate without penalty if WM does not remedy a service failure within five business days after receiving written notice.
• Choose An Accessible Dumpster Location
  Identify a location that supports truck and driver access while considering the safety of customers and employees.
• See Transparent Pricing
  Access price transparency with the listed commercial dumpster options.
• Choose A Flexible Service Agreement
  Use a one-year service agreement presented as providing choice and flexibility.

Residential Garbage & Recycling Pickup

WM provides residential garbage, recycling, and yard waste pickup, with service options configurable for household needs and local availability. Customers can sign up online without an annual contract, choose a preferred start date, and manage their account and pickup information through My WM. Container options include different sizes suited to household sizes. WM Smart Truck technology is described as maximizing service reliability and minimizing emissions.

• Arrange Household Waste Collection
  Use one residential service for garbage, recycling, and yard waste collection, with options depending on location.
• Choose Household-Fit Service Options
  Select available container sizes and quantities and adjust pickup frequency to fit household needs. Options vary by location.
• Start Service Online
  Set up service online and select a preferred start date without an annual contract.
• Manage Service In My WM
  Manage your account and billing, view service information, request service, and access tools in one place.
• Support Reliable, Lower-Emission Pickup
  WM Smart Truck technology is designed to maximize residential pickup reliability and minimize collection emissions.
• View Pickup Schedules And ETAs
  Check pickup schedule information and truck estimated arrival time in My WM, and receive service details before the first pickup.
• Rely On Safety-Trained Drivers
  Residential pickup is performed by drivers WM says are trained to the highest safety standards in the industry.
• Sort Materials For Curbside Pickup
  Check how to prepare recyclable materials and which household hazardous items should not go in curbside containers. Options vary by location.

Dumpster Rentals

WM offers roll-off dumpster rentals for residential and commercial projects, including cleanups, renovations, construction, demolition, and junk removal. Multiple container sizes are available for different project needs, subject to local availability. Rentals include delivery and pickup, online scheduling and account management, and flexible rental periods. Customers can check local service availability and pricing online.

• Get Dumpster Delivery And Pickup
  Receive delivery to the project site and pickup afterward, with drivers trained in safety and professionalism.
• Choose A Dumpster Size For Your Project
  Select a container size suited to different project types and debris, subject to local availability.
• Match Rental Periods To Your Project Schedule
  Choose a rental period suited to the project timeline, whether for a week, several weeks, or months.
• Manage Scheduling And Your Account Online
  Handle scheduling and account management online and check local service availability and pricing.
• Rent For Home Or Business Projects
  Rent roll-off dumpsters for residential and commercial projects of different scales.
• See Up-Front Pricing With No Hidden Fees
  Check address-specific pricing and availability with pricing WM describes as up-front and without hidden fees.
• Support Responsible Debris Disposal
  Use debris removal WM describes as safe and environmentally responsible, with disposal at certified facilities.

Bulk Garbage Pickup

WM's bulk garbage pickup service removes bulky or heavy items unsuitable for regular garbage collection, including mattresses, bed frames, Christmas trees, cabinets, sofas, and other furniture. Availability, accepted items, preparation requirements, and pricing vary by area. Eligible customers can check local availability and schedule a pickup online or through My WM. WM provides a cost estimate before scheduling and instructions for preparing items for collection.

• Remove Bulky Household Items
  Arrange pickup for large or heavy items that do not fit regular garbage collection.
• Check Local Pickup Options
  Confirm local availability, accepted items, preparation requirements, and pricing.
• Schedule Pickup Online
  Check availability and arrange pickup through My WM, or contact WM support for local scheduling help.
• Review Costs Before Scheduling
  Receive an estimate before confirming pickup, based on local pricing and the type and amount of material.
• Prepare Items For Collection
  Get local instructions that may include covering, draining, or cutting items, or having Freon removed by a certified individual.
• Resolve Pickup Issues
  Follow up if an item is declined or collection has not occurred within three days of scheduled service, and get information or rescheduling help.

The Bagster® bag

The Bagster® bag is a foldable waste and debris bag for smaller home, business, and construction projects that regular trash service cannot handle but do not require a full-size dumpster. It folds into a compact package for storage and holds up to 3,300 pounds. When full, customers can schedule collection online or by phone, and WM picks it up at the scheduled time. The bag is available at home improvement stores and online.

• Hold Up To 3,300 Pounds
  Collect up to 3,300 pounds of waste or debris in the bag.
• Schedule Convenient Pickup
  Arrange collection online or by phone after filling the bag, and WM will pick it up at the scheduled time.
• Handle Smaller Project Debris
  Use the bag for debris from smaller cleanouts, removals, and renovation projects that do not require a full-size dumpster.
• Store Compactly
  Keep the bag in its compact folded package until it is needed.
• Buy In Stores Or Online
  Purchase the bag through home improvement stores or online.

Secure document destruction

WM Shred-it provides secure destruction of paper, hard drives, electronic media, data, products, and specialty materials. Customizable services help protect confidential information and proprietary assets, support privacy compliance, and meet organizational needs. Destruction processes include NAID AAA-certified security protocols, and shredded materials are recycled and repurposed whenever possible.

• Destroy Sensitive Paper Securely
  Choose one-time or scheduled shredding to securely destroy paper in a way that fits volume and service needs.
• Protect Information With Certified Protocols
  Use NAID AAA-certified security protocols and receive documented proof of service for records.
• Permanently Destroy Electronic Data
  Destroy confidential information on hard drives and electronic media through secure processes designed to help protect against data breaches and support privacy compliance.
• Strengthen Confidentiality And Compliance
  Access resources, training, and policy templates designed to strengthen confidentiality and support privacy compliance.
• Tailor Destruction To Your Needs
  Customize service options, scheduling, and pricing with trained representatives, including service at your location.
• Destroy Specialty Materials Securely
  Extend secure destruction to products and specialty materials.
• Arrange Flexible One-Time Shredding
  Request one-time shredding for small or large paper volumes and choose express or priority service without preparation or a long-term contract.
• Recycle Shredded Materials When Possible
  Recycle and repurpose shredded materials whenever possible while maintaining security and confidentiality.
• Manage Service Through A Customer Portal
  Use the customer portal for account management and predictable subscription billing.

WM Healthcare Solutions

WM Healthcare Solutions provides healthcare waste management, compliance support, and specialty services for hospitals, clinics, outpatient facilities, and other healthcare organizations. Programs can be tailored to facility needs and address regulated medical waste, sharps, pharmaceutical waste, hazardous waste, and controlled substance waste. Compliance offerings include occupational health and safety resources, OSHA and HIPAA training and compliance solutions, and workplace safety resources. Specialty services include consumer drug take-back and mail-back programs for medication and sharps. Through WM One Solution, organizations can consolidate healthcare waste and related services, including recycling, solid waste, organics, secure information destruction, and environmental services, with one provider.

• Manage Regulated And Potentially Infectious Waste
  Access end-to-end disposal for regulated medical, biohazardous, and biomedical waste, including other potentially infectious materials, at facilities of all sizes.
• Manage Healthcare Hazardous Waste
  Address hazardous waste as part of healthcare facility waste-stream management.
• Consolidate Services With One Provider
  Bring healthcare waste, compliance, recycling, solid waste, organics, secure information destruction, and environmental services together to simplify vendor management and support operational efficiency and sustainability goals.
• Choose Sharps Containers And Service Options
  Select reusable or single-use sharps containers and service options suited to facility size and type.
• Dispose Of Pharmaceutical Waste Responsibly
  Access tailored pharmaceutical waste disposal solutions intended to help protect patients, employees, and the environment.
• Help Prevent Diversion During Disposal
  Use a controlled substance disposal service designed to prevent diversion and support compliance.
• Support HIPAA And OSHA Compliance
  Access training, compliance services, and online resources to help healthcare facilities address HIPAA and OSHA requirements and workplace safety needs.
• Tailor Programs To Facility Needs
  Shape service programs around facility needs, waste streams, and operational challenges.
• Offer Take-Back And Mail-Back Options
  Provide consumer drug take-back, medication mail-back, mail-back sharps disposal, and drug take-back kiosk options.

WM Environmental Solutions

WM Environmental Solutions offers specialized services to help businesses manage complex waste and environmental needs safely, efficiently, and responsibly. Services include sustainability advisory, hazardous and non-hazardous waste disposal, onsite services, organics recycling, transportation for solid and liquid waste, and wet waste dewatering. Solutions are tailored to industries and operational requirements to improve waste removal efficiency, reduce environmental impact, and help maintain uptime.

• Address Diverse Waste Requirements
  Use services tailored to industry needs and operational requirements to manage complex waste and environmental needs.
• Improve Waste Removal Efficiency
  Integrate specialized waste services with operations to improve waste removal efficiency while helping maintain uptime.
• Reduce Environmental Impact
  Manage waste through tailored services designed to reduce environmental impact without compromising operational uptime.
• Support Compliant Waste Disposal
  Use disposal facilities and waste approval teams to help ensure waste streams follow EPA and local disposal regulations.
• Move Solid And Liquid Waste
  Access transportation for virtually any volume of solid or liquid waste, including hazardous, special, or regulated waste.
• Minimize Waste And Recover Resources
  Use advanced dewatering technology and WM's experience to minimize wet waste and maximize resource recovery.
• Advance Sustainability Goals
  Work with a nationwide network of sustainability experts to advance environmental and social stewardship.
• Improve Onsite Operations
  Apply onsite strategies to help reduce environmental impact, maintain compliance, minimize costs, and improve operational efficiency without compromising uptime.
• Recycle Food And Yard Trimmings
  Convert leftover food and yard trimmings into materials intended to positively impact the environment and economy.

Commercial and industrial waste compactors

WM's fully enclosed, electrically powered compactors press waste with significant force to reduce storage space. Available in sizes from 2 to 40 cubic yards, they are suited to businesses generating large amounts of waste or using substantial quantities of recyclable materials. Although upfront costs are typically higher than roll-off dumpsters, compactors can yield savings over time by reducing trash pickup counts or recycling sell-offs. Employee training is strongly recommended before installation because compactors have an internal blade.

• Reduce Waste Storage Space
  Compaction reduces the space required to store waste, helping businesses manage large volumes.
• Compress Waste With Powered Force
  An electric motor presses waste material with significant force.
• Manage High Waste Or Recycling Volumes
  Use compactors for substantial waste volumes or significant quantities of recyclable materials.
• Contain Waste Within The Compactor
  The fully enclosed design keeps waste contained within the compactor.
• Choose From 2 To 40 Cubic Yards
  Select from compactor sizes ranging from 2 to 40 cubic yards.
• Reduce Pickup Counts And Recycling Sell-Offs
  Reduce trash pickup counts or recycling sell-offs, potentially yielding savings over time.
• Prepare Employees For Compactor Use
  Provide employees with recommended training before installation; WM can offer training ideas and solutions.

Electronics recycling

WM lists electronics recycling as a business waste service. Electronics are identified as items that should not be placed in curbside garbage, and WM provides drop-off locations for proper disposal. Its Recycle by Mail program, LampTracker®, also includes electronics among household items it helps customers recycle.

• Recycle Electronics Responsibly
  Access electronics recycling as a business waste service and find drop-off locations for proper disposal.
• Recycle Electronics By Mail
  Use the mail-in option for eligible household electronics with a supplied box and return shipping label.

LampTracker® Recycle by Mail

LampTracker® Recycle by Mail is a mail-in recycling program for household items such as bulbs, batteries, and electronics. WM provides a box and return shipping label to support disposal and help keep harmful materials like mercury out of the environment.

• Recycle Household Bulbs, Batteries And Electronics
  Recycle household bulbs, batteries, and electronics through a mail-in program rather than placing them in regular trash or curbside recycling.
• Send Items For Recycling By Mail
  Use the supplied box and return shipping label to send eligible household items for recycling.
• Help Keep Mercury Out Of The Environment
  Recycling items through the program helps keep harmful materials such as mercury out of the environment.

My WM

My WM is WM's online account portal and mobile app for managing waste services and billing. Customers can view service information and pickup schedules, request service or extra pickups, make payments, change service levels, and access support tools. Business customers can schedule extra pickups and manage service levels, while residential customers can schedule bulky-item pickups and request service pauses where available.

• Update Your Waste Service
  Manage service details and requests online, including available changes to service levels, container options, and pickup frequency.
• Request And Schedule Pickups
  Submit service requests and arrange extra pickups online, including eligible bulky-item pickups.
• Manage Accounts And Billing
  Manage your account and billing online, make payments, access business account records, and use AutoPay or paperless billing.
• View Pickup Times
  Check pickup schedules and view the truck's estimated arrival time through your account.
• Stay Informed About Service
  Receive service updates and check notifications for delays, interruptions, and schedule changes.
• Manage Services On Mobile
  Use the app to manage accounts and billing, request service, and view pickup schedules.
• Pause Eligible Services
  Request a temporary pause to eligible service when taking an extended trip.
• Get Online Customer Support
  Access online support through My WM, including 24/7 support tools and online chat features for business customers.