{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/wm-com","markdownUrl":"https://nowen.ai/agents/wm-com.md","jsonUrl":"https://nowen.ai/agents/wm-com.json","name":"WM","website":"https://wm.com","industry":"Waste Management","deliveryModel":"services","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-11-12T00:17:27.869Z","summary":"WM provides waste management, recycling, and environmental services for residential, commercial, and institutional customers.","description":"WM provides waste management, recycling, and environmental services to residential, commercial, and institutional customers. Its capabilities include waste collection and disposal, recycling, specialized waste services, compliance support, and sustainability solutions.","mission":"To manage waste effectively and responsibly while supporting environmental stewardship and sustainability.","directory":{"industryName":"Waste Management","agentCount":1,"indexable":false,"hubUrl":"https://nowen.ai/industry/waste-management"},"aiReaderFamilies":["OpenAI"],"boonFrontDoor":{"url":"https://boon.ai/agents/wm-com","label":"Become a supplier to WM through Boon","sub":"Your AI agent prepares the application."},"products":[{"name":"Commercial garbage and recycling service","anchor":"product-commercial-garbage-and-recycling-service","type":"Service","url":"https://www.wm.com/ca/en/business/business-waste-recycling-pickup","summary":"Helps businesses manage garbage and recycling with configurable pickups, suitable containers, and convenient online service management.","description":"WM provides garbage and recycling pickup for small and medium businesses. Customers can choose service frequency and collection days, select from dumpster sizes suited to different operations, and request additional pickups or service-level changes. Recycling programs can be customized to business needs, with common materials collected weekly and specialized options available in select areas. Collection equipment includes front-load containers, roll-off dumpsters, and compactors. Customers can sign up and manage payments, pickups, and service levels online through My WM. A one-year service agreement and a service guarantee are also described.","pricing":{},"features":[{"name":"Commercial garbage collection","value":"Adjust Pickup To Business Needs","valueDescription":"Request additional pickup days or service changes to accommodate changes in waste volume, including seasonal peaks."},{"name":"Customized commercial recycling","value":"Tailor Recycling To Business Needs","valueDescription":"Choose recycling arrangements suited to business requirements, including weekly collection of common materials and specialized options in select markets."},{"name":"Business-sized dumpster options","value":"Choose A Suitable Container Size","valueDescription":"Select from multiple dumpster sizes, with recommendations spanning small companies and restaurants through large businesses."},{"name":"Online account management","value":"Manage Service And Billing Online","valueDescription":"Handle payments, extra pickups, service-level changes, and account records online, with access to support, digital alerts, AutoPay, and paperless billing."},{"name":"Recycling collection options","value":"Choose Suitable Recycling Collection","valueDescription":"Select from multiple collection equipment options and combine specialized recycling with regular business waste service."},{"name":"Online service setup","value":"Set Up Service Online","valueDescription":"Choose service and collection preferences online and receive confirmation of service details before pickup begins."},{"name":"Commercial service guarantee","value":"Get A Defined Service Remedy","valueDescription":"Terminate without penalty if WM does not remedy a service failure within five business days after receiving written notice."},{"name":"Dumpster placement consultation","value":"Choose An Accessible Dumpster Location","valueDescription":"Identify a location that supports truck and driver access while considering the safety of customers and employees."},{"name":"Price transparency","value":"See Transparent Pricing","valueDescription":"Access price transparency with the listed commercial dumpster options."},{"name":"One-year service agreement","value":"Choose A Flexible Service Agreement","valueDescription":"Use a one-year service agreement presented as providing choice and flexibility."}]},{"name":"Residential Garbage & Recycling Pickup","anchor":"product-residential-garbage-and-recycling-pickup","type":"Service","url":"https://www.wm.com/ca/en/home/residential-waste-recycling-pickup","summary":"Collect household garbage, recycling, and yard waste with service options tailored to household needs and convenient online account management.","description":"WM provides residential garbage, recycling, and yard waste pickup, with service options configurable for household needs and local availability. Customers can sign up online without an annual contract, choose a preferred start date, and manage their account and pickup information through My WM. Container options include different sizes suited to household sizes. WM Smart Truck technology is described as maximizing service reliability and minimizing emissions.","pricing":{},"features":[{"name":"Garbage, recycling, and yard waste collection","value":"Arrange Household Waste Collection","valueDescription":"Use one residential service for garbage, recycling, and yard waste collection, with options depending on location."},{"name":"Configurable service options","value":"Choose Household-Fit Service Options","valueDescription":"Select available container sizes and quantities and adjust pickup frequency to fit household needs. Options vary by location."},{"name":"Online service setup","value":"Start Service Online","valueDescription":"Set up service online and select a preferred start date without an annual contract."},{"name":"My WM account management","value":"Manage Service In My WM","valueDescription":"Manage your account and billing, view service information, request service, and access tools in one place."},{"name":"Smart Truck reliability and emissions technology","value":"Support Reliable, Lower-Emission Pickup","valueDescription":"WM Smart Truck technology is designed to maximize residential pickup reliability and minimize collection emissions."},{"name":"Pickup schedule and ETA access","value":"View Pickup Schedules And ETAs","valueDescription":"Check pickup schedule information and truck estimated arrival time in My WM, and receive service details before the first pickup."},{"name":"Driver safety training","value":"Rely On Safety-Trained Drivers","valueDescription":"Residential pickup is performed by drivers WM says are trained to the highest safety standards in the industry."},{"name":"Recycling and disposal guidance","value":"Sort Materials For Curbside Pickup","valueDescription":"Check how to prepare recyclable materials and which household hazardous items should not go in curbside containers. Options vary by location."}]},{"name":"Dumpster Rentals","anchor":"product-dumpster-rentals","type":"Service","url":"https://www.wm.com/ca/en/dumpster-rental","summary":"Rent roll-off dumpsters for home or business projects with flexible rental periods, online management, and up-front pricing.","description":"WM offers roll-off dumpster rentals for residential and commercial projects, including cleanups, renovations, construction, demolition, and junk removal. Multiple container sizes are available for different project needs, subject to local availability. Rentals include delivery and pickup, online scheduling and account management, and flexible rental periods. Customers can check local service availability and pricing online.","pricing":{},"features":[{"name":"Delivery and pickup","value":"Get Dumpster Delivery And Pickup","valueDescription":"Receive delivery to the project site and pickup afterward, with drivers trained in safety and professionalism."},{"name":"Project-specific dumpster sizes","value":"Choose A Dumpster Size For Your Project","valueDescription":"Select a container size suited to different project types and debris, subject to local availability."},{"name":"Flexible rental periods","value":"Match Rental Periods To Your Project Schedule","valueDescription":"Choose a rental period suited to the project timeline, whether for a week, several weeks, or months."},{"name":"Online scheduling and account management","value":"Manage Scheduling And Your Account Online","valueDescription":"Handle scheduling and account management online and check local service availability and pricing."},{"name":"Residential and commercial rentals","value":"Rent For Home Or Business Projects","valueDescription":"Rent roll-off dumpsters for residential and commercial projects of different scales."},{"name":"Up-front pricing","value":"See Up-Front Pricing With No Hidden Fees","valueDescription":"Check address-specific pricing and availability with pricing WM describes as up-front and without hidden fees."},{"name":"Responsible waste disposal","value":"Support Responsible Debris Disposal","valueDescription":"Use debris removal WM describes as safe and environmentally responsible, with disposal at certified facilities."}]},{"name":"Bulk Garbage Pickup","anchor":"product-bulk-garbage-pickup","type":"Service","url":"https://www.wm.com/ca/en/home/bulk-trash-pickup","summary":"Arrange removal of bulky or heavy garbage that regular collection cannot handle, with local pricing and pickup details available before scheduling.","description":"WM's bulk garbage pickup service removes bulky or heavy items unsuitable for regular garbage collection, including mattresses, bed frames, Christmas trees, cabinets, sofas, and other furniture. Availability, accepted items, preparation requirements, and pricing vary by area. Eligible customers can check local availability and schedule a pickup online or through My WM. WM provides a cost estimate before scheduling and instructions for preparing items for collection.","pricing":{},"features":[{"name":"Bulky item collection","value":"Remove Bulky Household Items","valueDescription":"Arrange pickup for large or heavy items that do not fit regular garbage collection."},{"name":"Area-specific service details","value":"Check Local Pickup Options","valueDescription":"Confirm local availability, accepted items, preparation requirements, and pricing."},{"name":"Pickup scheduling","value":"Schedule Pickup Online","valueDescription":"Check availability and arrange pickup through My WM, or contact WM support for local scheduling help."},{"name":"Pre-scheduling cost estimate","value":"Review Costs Before Scheduling","valueDescription":"Receive an estimate before confirming pickup, based on local pricing and the type and amount of material."},{"name":"Pickup preparation guidance","value":"Prepare Items For Collection","valueDescription":"Get local instructions that may include covering, draining, or cutting items, or having Freon removed by a certified individual."},{"name":"Pickup status and rescheduling support","value":"Resolve Pickup Issues","valueDescription":"Follow up if an item is declined or collection has not occurred within three days of scheduled service, and get information or rescheduling help."}]},{"name":"The Bagster® bag","anchor":"product-the-bagster-bag","type":"Product","url":"https://www.wm.com/ca/en/home/bagster","summary":"Collect substantial project debris in a compact bag, then schedule WM pickup when it is full.","description":"The Bagster® bag is a foldable waste and debris bag for smaller home, business, and construction projects that regular trash service cannot handle but do not require a full-size dumpster. It folds into a compact package for storage and holds up to 3,300 pounds. When full, customers can schedule collection online or by phone, and WM picks it up at the scheduled time. The bag is available at home improvement stores and online.","pricing":{},"features":[{"name":"Waste and debris capacity","value":"Hold Up To 3,300 Pounds","valueDescription":"Collect up to 3,300 pounds of waste or debris in the bag."},{"name":"Scheduled collection","value":"Schedule Convenient Pickup","valueDescription":"Arrange collection online or by phone after filling the bag, and WM will pick it up at the scheduled time."},{"name":"Small-project suitability","value":"Handle Smaller Project Debris","valueDescription":"Use the bag for debris from smaller cleanouts, removals, and renovation projects that do not require a full-size dumpster."},{"name":"Compact storage","value":"Store Compactly","valueDescription":"Keep the bag in its compact folded package until it is needed."},{"name":"Retail and online availability","value":"Buy In Stores Or Online","valueDescription":"Purchase the bag through home improvement stores or online."}]},{"name":"Secure document destruction","anchor":"product-secure-document-destruction","type":"Service","url":"https://www.wm.com/ca/en/business/shred-it-secure-document-destruction","summary":"Protect confidential information and proprietary assets with secure destruction services that support privacy compliance and sustainability goals.","description":"WM Shred-it provides secure destruction of paper, hard drives, electronic media, data, products, and specialty materials. Customizable services help protect confidential information and proprietary assets, support privacy compliance, and meet organizational needs. Destruction processes include NAID AAA-certified security protocols, and shredded materials are recycled and repurposed whenever possible.","pricing":{},"features":[{"name":"Paper shredding","value":"Destroy Sensitive Paper Securely","valueDescription":"Choose one-time or scheduled shredding to securely destroy paper in a way that fits volume and service needs."},{"name":"NAID AAA-certified security protocols","value":"Protect Information With Certified Protocols","valueDescription":"Use NAID AAA-certified security protocols and receive documented proof of service for records."},{"name":"Hard drive and media destruction","value":"Permanently Destroy Electronic Data","valueDescription":"Destroy confidential information on hard drives and electronic media through secure processes designed to help protect against data breaches and support privacy compliance."},{"name":"Privacy and compliance resources","value":"Strengthen Confidentiality And Compliance","valueDescription":"Access resources, training, and policy templates designed to strengthen confidentiality and support privacy compliance."},{"name":"Customizable service and scheduling","value":"Tailor Destruction To Your Needs","valueDescription":"Customize service options, scheduling, and pricing with trained representatives, including service at your location."},{"name":"Product and specialty material destruction","value":"Destroy Specialty Materials Securely","valueDescription":"Extend secure destruction to products and specialty materials."},{"name":"One-time shredding options","value":"Arrange Flexible One-Time Shredding","valueDescription":"Request one-time shredding for small or large paper volumes and choose express or priority service without preparation or a long-term contract."},{"name":"Material recycling","value":"Recycle Shredded Materials When Possible","valueDescription":"Recycle and repurpose shredded materials whenever possible while maintaining security and confidentiality."},{"name":"Scheduled service account tools","value":"Manage Service Through A Customer Portal","valueDescription":"Use the customer portal for account management and predictable subscription billing."}]},{"name":"WM Healthcare Solutions","anchor":"product-wm-healthcare-solutions","type":"Service","url":"https://www.wm.com/ca/en/healthcare","summary":"Helps healthcare organizations manage specialized waste, support compliance, and streamline services through facility-specific programs and a single-provider option.","description":"WM Healthcare Solutions provides healthcare waste management, compliance support, and specialty services for hospitals, clinics, outpatient facilities, and other healthcare organizations. Programs can be tailored to facility needs and address regulated medical waste, sharps, pharmaceutical waste, hazardous waste, and controlled substance waste. Compliance offerings include occupational health and safety resources, OSHA and HIPAA training and compliance solutions, and workplace safety resources. Specialty services include consumer drug take-back and mail-back programs for medication and sharps. Through WM One Solution, organizations can consolidate healthcare waste and related services, including recycling, solid waste, organics, secure information destruction, and environmental services, with one provider.","pricing":{},"features":[{"name":"Biomedical waste disposal","value":"Manage Regulated And Potentially Infectious Waste","valueDescription":"Access end-to-end disposal for regulated medical, biohazardous, and biomedical waste, including other potentially infectious materials, at facilities of all sizes."},{"name":"Healthcare hazardous waste services","value":"Manage Healthcare Hazardous Waste","valueDescription":"Address hazardous waste as part of healthcare facility waste-stream management."},{"name":"Healthcare service consolidation","value":"Consolidate Services With One Provider","valueDescription":"Bring healthcare waste, compliance, recycling, solid waste, organics, secure information destruction, and environmental services together to simplify vendor management and support operational efficiency and sustainability goals."},{"name":"Sharps waste management","value":"Choose Sharps Containers And Service Options","valueDescription":"Select reusable or single-use sharps containers and service options suited to facility size and type."},{"name":"Pharmaceutical waste disposal","value":"Dispose Of Pharmaceutical Waste Responsibly","valueDescription":"Access tailored pharmaceutical waste disposal solutions intended to help protect patients, employees, and the environment."},{"name":"Controlled substance waste disposal","value":"Help Prevent Diversion During Disposal","valueDescription":"Use a controlled substance disposal service designed to prevent diversion and support compliance."},{"name":"Healthcare compliance support and training","value":"Support HIPAA And OSHA Compliance","valueDescription":"Access training, compliance services, and online resources to help healthcare facilities address HIPAA and OSHA requirements and workplace safety needs."},{"name":"Facility-specific programs","value":"Tailor Programs To Facility Needs","valueDescription":"Shape service programs around facility needs, waste streams, and operational challenges."},{"name":"Consumer take-back and mail-back programs","value":"Offer Take-Back And Mail-Back Options","valueDescription":"Provide consumer drug take-back, medication mail-back, mail-back sharps disposal, and drug take-back kiosk options."}]},{"name":"WM Environmental Solutions","anchor":"product-wm-environmental-solutions","type":"Service","url":"https://www.wm.com/ca/en/environmental-solutions","summary":"Helps businesses manage complex waste needs, improve removal efficiency, reduce environmental impact, and maintain operational uptime through tailored services.","description":"WM Environmental Solutions offers specialized services to help businesses manage complex waste and environmental needs safely, efficiently, and responsibly. Services include sustainability advisory, hazardous and non-hazardous waste disposal, onsite services, organics recycling, transportation for solid and liquid waste, and wet waste dewatering. Solutions are tailored to industries and operational requirements to improve waste removal efficiency, reduce environmental impact, and help maintain uptime.","pricing":{},"features":[{"name":"Tailored environmental services","value":"Address Diverse Waste Requirements","valueDescription":"Use services tailored to industry needs and operational requirements to manage complex waste and environmental needs."},{"name":"Waste removal efficiency and operational integration","value":"Improve Waste Removal Efficiency","valueDescription":"Integrate specialized waste services with operations to improve waste removal efficiency while helping maintain uptime."},{"name":"Environmental impact reduction","value":"Reduce Environmental Impact","valueDescription":"Manage waste through tailored services designed to reduce environmental impact without compromising operational uptime."},{"name":"Hazardous and non-hazardous waste disposal","value":"Support Compliant Waste Disposal","valueDescription":"Use disposal facilities and waste approval teams to help ensure waste streams follow EPA and local disposal regulations."},{"name":"Waste transportation","value":"Move Solid And Liquid Waste","valueDescription":"Access transportation for virtually any volume of solid or liquid waste, including hazardous, special, or regulated waste."},{"name":"Wet waste dewatering and resource recovery","value":"Minimize Waste And Recover Resources","valueDescription":"Use advanced dewatering technology and WM's experience to minimize wet waste and maximize resource recovery."},{"name":"Sustainability advisory services","value":"Advance Sustainability Goals","valueDescription":"Work with a nationwide network of sustainability experts to advance environmental and social stewardship."},{"name":"Onsite environmental services","value":"Improve Onsite Operations","valueDescription":"Apply onsite strategies to help reduce environmental impact, maintain compliance, minimize costs, and improve operational efficiency without compromising uptime."},{"name":"Organics recycling","value":"Recycle Food And Yard Trimmings","valueDescription":"Convert leftover food and yard trimmings into materials intended to positively impact the environment and economy."}]},{"name":"Commercial and industrial waste compactors","anchor":"product-commercial-and-industrial-waste-compactors","type":"Product","url":"https://www.wm.com/ca/en/business/business-waste-compactors","summary":"Reduce stored waste volume and help lower pickup or recycling sell-off counts for businesses with high waste or recycling volumes.","description":"WM's fully enclosed, electrically powered compactors press waste with significant force to reduce storage space. Available in sizes from 2 to 40 cubic yards, they are suited to businesses generating large amounts of waste or using substantial quantities of recyclable materials. Although upfront costs are typically higher than roll-off dumpsters, compactors can yield savings over time by reducing trash pickup counts or recycling sell-offs. Employee training is strongly recommended before installation because compactors have an internal blade.","pricing":{},"features":[{"name":"Waste volume reduction","value":"Reduce Waste Storage Space","valueDescription":"Compaction reduces the space required to store waste, helping businesses manage large volumes."},{"name":"Electrically powered compaction","value":"Compress Waste With Powered Force","valueDescription":"An electric motor presses waste material with significant force."},{"name":"High-volume waste and recycling suitability","value":"Manage High Waste Or Recycling Volumes","valueDescription":"Use compactors for substantial waste volumes or significant quantities of recyclable materials."},{"name":"Fully enclosed design","value":"Contain Waste Within The Compactor","valueDescription":"The fully enclosed design keeps waste contained within the compactor."},{"name":"Capacity range","value":"Choose From 2 To 40 Cubic Yards","valueDescription":"Select from compactor sizes ranging from 2 to 40 cubic yards."},{"name":"Pickup and recycling sell-off reduction","value":"Reduce Pickup Counts And Recycling Sell-Offs","valueDescription":"Reduce trash pickup counts or recycling sell-offs, potentially yielding savings over time."},{"name":"Employee training guidance","value":"Prepare Employees For Compactor Use","valueDescription":"Provide employees with recommended training before installation; WM can offer training ideas and solutions."}]},{"name":"Electronics recycling","anchor":"product-electronics-recycling","type":"Service","url":"https://www.wm.com/ca/en/business/electronics-recycling","summary":"Helps customers recycle electronics through specialized waste services and find appropriate options for keeping them out of curbside garbage.","description":"WM lists electronics recycling as a business waste service. Electronics are identified as items that should not be placed in curbside garbage, and WM provides drop-off locations for proper disposal. Its Recycle by Mail program, LampTracker®, also includes electronics among household items it helps customers recycle.","pricing":{},"features":[{"name":"Electronics recycling service","value":"Recycle Electronics Responsibly","valueDescription":"Access electronics recycling as a business waste service and find drop-off locations for proper disposal."},{"name":"Mail-in electronics recycling","value":"Recycle Electronics By Mail","valueDescription":"Use the mail-in option for eligible household electronics with a supplied box and return shipping label."}]},{"name":"LampTracker® Recycle by Mail","anchor":"product-lamptracker-recycle-by-mail","type":"Service","url":"https://www.wm.com/us/en/home/recycle-by-mail","summary":"Recycle household bulbs, batteries, and electronics by mail using a supplied box and return shipping label.","description":"LampTracker® Recycle by Mail is a mail-in recycling program for household items such as bulbs, batteries, and electronics. WM provides a box and return shipping label to support disposal and help keep harmful materials like mercury out of the environment.","pricing":{},"features":[{"name":"Bulb, battery, and electronics recycling","value":"Recycle Household Bulbs, Batteries And Electronics","valueDescription":"Recycle household bulbs, batteries, and electronics through a mail-in program rather than placing them in regular trash or curbside recycling."},{"name":"Mail-in recycling kit","value":"Send Items For Recycling By Mail","valueDescription":"Use the supplied box and return shipping label to send eligible household items for recycling."},{"name":"Mercury-conscious disposal","value":"Help Keep Mercury Out Of The Environment","valueDescription":"Recycling items through the program helps keep harmful materials such as mercury out of the environment."}]},{"name":"My WM","anchor":"product-my-wm","type":"Platform","url":"https://www.wm.com/ca/en/mywm","summary":"Manage waste services, billing, pickup schedules, and service requests in one convenient place.","description":"My WM is WM's online account portal and mobile app for managing waste services and billing. Customers can view service information and pickup schedules, request service or extra pickups, make payments, change service levels, and access support tools. Business customers can schedule extra pickups and manage service levels, while residential customers can schedule bulky-item pickups and request service pauses where available.","pricing":{},"features":[{"name":"Service management","value":"Update Your Waste Service","valueDescription":"Manage service details and requests online, including available changes to service levels, container options, and pickup frequency."},{"name":"Pickup scheduling and requests","value":"Request And Schedule Pickups","valueDescription":"Submit service requests and arrange extra pickups online, including eligible bulky-item pickups."},{"name":"Account and billing management","value":"Manage Accounts And Billing","valueDescription":"Manage your account and billing online, make payments, access business account records, and use AutoPay or paperless billing."},{"name":"Pickup schedules and estimated arrival times","value":"View Pickup Times","valueDescription":"Check pickup schedules and view the truck's estimated arrival time through your account."},{"name":"Service alerts and notifications","value":"Stay Informed About Service","valueDescription":"Receive service updates and check notifications for delays, interruptions, and schedule changes."},{"name":"Mobile app access","value":"Manage Services On Mobile","valueDescription":"Use the app to manage accounts and billing, request service, and view pickup schedules."},{"name":"Service pause requests","value":"Pause Eligible Services","valueDescription":"Request a temporary pause to eligible service when taking an extended trip."},{"name":"Online support and chat","value":"Get Online Customer Support","valueDescription":"Access online support through My WM, including 24/7 support tools and online chat features for business customers."}]}],"audiences":[],"segments":[],"faq":[],"comparisons":[],"sources":[{"url":"https://wm.com","text":"WM"},{"url":"https://www.wm.com/ca/en/business/business-waste-recycling-pickup","text":"Commercial garbage and recycling service"},{"url":"https://www.wm.com/ca/en/home/residential-waste-recycling-pickup","text":"Residential Garbage & Recycling Pickup"},{"url":"https://www.wm.com/ca/en/dumpster-rental","text":"Dumpster Rentals"},{"url":"https://www.wm.com/ca/en/home/bulk-trash-pickup","text":"Bulk Garbage Pickup"},{"url":"https://www.wm.com/ca/en/home/bagster","text":"The Bagster® bag"},{"url":"https://www.wm.com/ca/en/business/shred-it-secure-document-destruction","text":"Secure document destruction"},{"url":"https://www.wm.com/ca/en/healthcare","text":"WM Healthcare Solutions"},{"url":"https://www.wm.com/ca/en/environmental-solutions","text":"WM Environmental Solutions"},{"url":"https://www.wm.com/ca/en/business/business-waste-compactors","text":"Commercial and industrial waste compactors"},{"url":"https://www.wm.com/ca/en/business/electronics-recycling","text":"Electronics recycling"},{"url":"https://www.wm.com/us/en/home/recycle-by-mail","text":"LampTracker® Recycle by Mail"},{"url":"https://www.wm.com/ca/en/mywm","text":"My WM"}]}