ShelfFlip, inc. dba UserGems

Accelerates outbound and ABM campaigns using AI-driven insights while ensuring data security and compliance.

Empower sales and marketing with accurate signals for targeted outreach and pipeline growth.

Boost engagement and reply rates with hyper-personalized AI-generated email sequences.

Enhance prioritization of accounts and contacts for effective sales engagement.

Automate actions based on buying signals to enhance sales and marketing efficiency.

Reach the right buyers with signal-driven advertising campaigns.

Gem-E boosts outbound effectiveness by automating personalized outreach based on real-time buyer signals.

Capabilities to identify, target, and orchestrate personalized campaigns to named accounts, map buying committees, and measure account-level engagement to accelerate pipeline.

Products: UserGems MCP, Signal Platform, Gem-E AI Outbound Agent, Workflows, Scoring, Advertising, AI Emails

Automated outbound and inbound sequencing, account research, multithreaded outreach orchestration, and workflow automation to accelerate conversion.

Products: Gem-E AI Outbound Agent, AI Emails, UserGems MCP, Workflows, Signal Platform

Enrich and refresh CRM account, lead, and contact records to maintain accuracy, improve deliverability, and reduce manual data maintenance.

Products: UserGems MCP, Signal Platform

Models and workflows for propensity-to-buy scoring, account ranking, and prioritized segmentation to focus sales and marketing efforts on high-potential opportunities.

Products: Scoring, Signal Platform, UserGems MCP, Workflows

Build precise audiences from go-to-market data and sync daily to major ad networks with conversion and offline signal delivery to improve targeting and campaign optimization.

Products: Advertising, Signal Platform, UserGems MCP, Workflows

UserGems MCP

UserGems MCP is the integrated GTM platform that builds, runs, and orchestrates outbound and ABM campaigns from Claude or ChatGPT. It unifies signals, research, and contact discovery with AI-powered workflows, security, and cross-channel execution. The MCP stack includes signals, research, and account & contact discovery, along with intelligent agents for scoring, personalization, workflows, and advertising, all within a SOC 2–compliant environment.

• Automate Sales Efforts
  Utilize AI to personalize messaging and automate workflows, ensuring effective outreach strategies that drive results.
• Ensure Data Security
  Operate within a secure environment that meets SOC 2 compliance standards, ensuring data integrity and trust.
• Create And Enrich Accounts
  This feature ensures that your CRM always contains the most relevant and accurate account data, helping sales teams target the right organizations.
• Build Campaigns Efficiently
  Utilize AI to streamline content creation and effectively target your audience, enhancing campaign speed and effectiveness.
• Enhance Data Access
  Gain access to vital buyer signals and research, allowing for informed decision-making and improved lead quality.
• Integrate Seamlessly
  Connect effortlessly with your existing tools to enhance operational workflows and data alignment across platforms.
• Receive Key Contact Alerts
  These alerts help teams to react promptly, preventing churn and identifying new prospects through existing relationships.
• Stay Updated
  Continuously receive accurate and relevant data to avoid missed sales opportunities or churn alerts.

Signal Platform

Signal Platform is the data-driven core of UserGems that captures and unifies multiple data signals to identify buyers, prioritize targets, and drive coordinated GTM actions. It includes a library of signals, data integration, account and contact discovery, an AI command center, transparent scoring, and orchestration to align sales and marketing across channels.

• Prioritize Leads Effectively
  Utilize detailed scoring based on over 600 criteria to identify high-value leads, allowing for a focused and efficient sales strategy.
• Intelligent Engagement Decisions
  Leverage AI to interpret data and make informed decisions about outreach, optimizing engagement strategies instantly.
• Maximize Ad Efficiency
  Automatically sync targeted audiences to your advertising platforms, ensuring high match rates and relevant outreach to engaged prospects.
• Streamlined Marketing Operations
  Automate and synchronize marketing actions across various platforms, enhancing outreach consistency and reducing friction.
• Holistic View of Prospects
  Gain insights by integrating diverse data sources, providing a comprehensive overview of potential customers and ideal engagement timing.
• Enhance Data Utilization
  Maximize your existing datasets by integrating and aligning them with UserGems, ensuring comprehensive insights for better decision-making.
• Instant Task Allocation
  Reduce delays in engagement by automating task assignments and notifications triggered by buyer signals.

AI Emails

AI Emails is the AI-powered component for researching and composing personalized outreach. It provides AI-assisted research for contact-level messaging, and generates tailored emails using signals and buyer context to improve engagement and response rates.

• Contextualize Buyer Interactions
  Messages that incorporate buying signals ensure relevance and prompt engagement, vital for achieving conversion.
• Drive Higher Engagement
  Automatically creates personalized emails that resonate with prospects, leading to increased responses and booked meetings.
• Enhance Research Efficiency
  By utilizing AI, representatives can gather crucial insights from previous interactions, ensuring that emails reference specific buyer needs.
• Create Seamless Engagement
  Gem-E remembers prior exchanges, allowing for follow-ups that feel coherent and personalized, thus enhancing relationships.
• Streamline Every Interaction
  Follow-ups retain contextual relevance, making it easier to maintain conversations and drive prospects to action.
• Ensure Brand Consistency
  Upload brand guidelines and examples to ensure that all AI-generated content reflects your brand's tone.

Scoring

Scoring provides transparent, customizable account and contact prioritization using 600+ ICP criteria and signals to rank opportunities likely to convert.

• Identifies Top Prospects
  This feature allows sales teams to focus their efforts on the most promising leads based on comprehensive data analysis.
• Ensures Data Trustworthiness
  By allowing users to see how each score is calculated, teams can trust and leverage the data effectively for decision-making.
• Tailors Insights to Your Business Needs
  This customization ensures that scoring reflects the unique dynamics of your market and customer base.
• Empowers Account Managers
  By providing control over scoring adjustments, it enhances responsiveness to changing market conditions.
• Streamlines Sales Processes
  This feature reduces manual effort and ensures sales teams are acting on the most relevant leads efficiently.

Workflows

Workflows automate sales and marketing actions triggered by buying signals, enabling consistent, cross-channel execution across CRM, ads, and messaging.

• Simplify Automation Setup
  Build and customize workflows easily to automate key tasks and enhance team productivity.
• Implement Smart Workflows
  Create sophisticated workflows that adapt actions based on specific conditions, ensuring relevant outreach.
• Act on Key Signals Promptly
  Receive timely notifications about buying signals, ensuring your team can respond without delays.
• Measure Impact Effectively
  Get insights into how well your workflows drive results by monitoring their contribution to pipeline and revenue.
• Enhance Workflow Connectivity
  Integrate workflows across various platforms for a unified approach in managing customer interactions.
• Speed Up Implementation
  Utilize ready-made templates to swiftly deploy workflows and capture leads without starting from scratch.

Advertising

Advertising integrates with your signal-driven GTM motion, enabling ad activation and audience synchronization to reach warm buyers across channels.

• Sync Warm Contacts
  Automatically push audiences to LinkedIn, Meta, and Google. New signals dynamically update audience segments, ensuring precise targeting and higher engagement.
• Reach Real People
  Leverage verified contact information to optimize ad spend, ensuring messages are directed at known buyers, yielding higher match rates.
• Create Segmented Audiences
  Craft tailored ads for different buyer triggers—like job changes and intent spikes—ensuring messages resonate with prospects at every touchpoint.
• Automatic Audience Updates
  Audiences are auto-updated for accuracy based on real-time signals, eliminating manual uploads and improving targeting efficiency.

Gem-E AI Outbound Agent

Gem-E is the AI outbound agent that automates outreach based on the command center, drafting emails and sequences to move signals into pipeline with higher engagement.

• Streamlines ABM Efforts
  By integrating signals, Gem-E enhances targeting for high-intent accounts, maximizing conversion chances.
• Automates Email Creation
  Gems-E quickly generates engaging, tailored messages that resonate with prospects.
• Increases Engagement Rates
  With effective communication, users experience significantly enhanced outreach success.
• Unifies Sales And Marketing Campaigns
  Orchestration allows teams to synchronize efforts, ensuring comprehensive outreach.
• Enhances Outreach Strategies
  By learning from past engagements, Gem-E tailors future communications for better results.
• Integrates Seamlessly into Workflows
  The extension delivers insights directly within sales tools, enabling reps to act swiftly.