{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/usergems-com","markdownUrl":"https://nowen.ai/agents/usergems-com.md","jsonUrl":"https://nowen.ai/agents/usergems-com.json","name":"ShelfFlip, inc. dba UserGems","nickname":"UserGems","website":"https://usergems.com","location":"San Francisco, CA, United States","address":{"city":"San Francisco","state":"CA","country":"United States"},"industry":"Sales & Marketing Technology","deliveryModel":"software","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-10-27T18:51:46.726Z","summary":"UserGems helps sales and marketing teams prioritize in-market buyers and coordinate go-to-market actions using data, buying signals, and AI.","description":"UserGems helps sales and marketing teams identify and prioritize in-market buyers by combining company data with buying signals. It provides buyer intelligence, transparent account and contact scoring, research, and coordinated workflows for sales outreach and marketing activation, integrating with teams’ existing systems.","mission":"Help sales and marketing teams reach the right buyers at the right time by turning data and buying signals into actionable priorities and coordinated go-to-market actions.","directory":{"industryName":"Sales & Marketing Technology","agentCount":7,"indexable":false,"hubUrl":"https://nowen.ai/industry/sales-and-marketing-technology"},"aiReaderFamilies":["Anthropic","Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/usergems-com","label":"Apply to ShelfFlip, inc. dba UserGems' partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"UserGems MCP","type":"Product","url":"https://www.usergems.com/product/mcp","summary":"Accelerates outbound and ABM campaigns using AI-driven insights while ensuring data security and compliance.","description":"UserGems MCP is the integrated GTM platform that builds, runs, and orchestrates outbound and ABM campaigns from Claude or ChatGPT. It unifies signals, research, and contact discovery with AI-powered workflows, security, and cross-channel execution. The MCP stack includes signals, research, and account & contact discovery, along with intelligent agents for scoring, personalization, workflows, and advertising, all within a SOC 2–compliant environment.","pricing":{},"features":[{"name":"Intelligent Agents: Scoring, Personalization, Workflows, Advertising","value":"Automate Sales Efforts","valueDescription":"Utilize AI to personalize messaging and automate workflows, ensuring effective outreach strategies that drive results."},{"name":"Security and Compliance","value":"Ensure Data Security","valueDescription":"Operate within a secure environment that meets SOC 2 compliance standards, ensuring data integrity and trust."},{"name":"Account & Contact Discovery","value":"Create And Enrich Accounts","valueDescription":"This feature ensures that your CRM always contains the most relevant and accurate account data, helping sales teams target the right organizations."},{"name":"Campaign Authoring in Claude/ChatGPT","value":"Build Campaigns Efficiently","valueDescription":"Utilize AI to streamline content creation and effectively target your audience, enhancing campaign speed and effectiveness."},{"name":"Module Integration: Signals, Research, and Discovery","value":"Enhance Data Access","valueDescription":"Gain access to vital buyer signals and research, allowing for informed decision-making and improved lead quality."},{"name":"CRM and Tool Integrations","value":"Integrate Seamlessly","valueDescription":"Connect effortlessly with your existing tools to enhance operational workflows and data alignment across platforms."},{"name":"Automated Alerts","value":"Receive Key Contact Alerts","valueDescription":"These alerts help teams to react promptly, preventing churn and identifying new prospects through existing relationships."},{"name":"Regular Data Refreshes","value":"Stay Updated","valueDescription":"Continuously receive accurate and relevant data to avoid missed sales opportunities or churn alerts."}]},{"name":"Signal Platform","type":"Platform","url":"https://www.usergems.com/product/signals","summary":"Empower sales and marketing with accurate signals for targeted outreach and pipeline growth.","description":"Signal Platform is the data-driven core of UserGems that captures and unifies multiple data signals to identify buyers, prioritize targets, and drive coordinated GTM actions. It includes a library of signals, data integration, account and contact discovery, an AI command center, transparent scoring, and orchestration to align sales and marketing across channels.","pricing":{},"features":[{"name":"Account & Contact Scoring","value":"Prioritize Leads Effectively","valueDescription":"Utilize detailed scoring based on over 600 criteria to identify high-value leads, allowing for a focused and efficient sales strategy."},{"name":"AI Command Center","value":"Intelligent Engagement Decisions","valueDescription":"Leverage AI to interpret data and make informed decisions about outreach, optimizing engagement strategies instantly."},{"name":"Ad Audience Synchronization","value":"Maximize Ad Efficiency","valueDescription":"Automatically sync targeted audiences to your advertising platforms, ensuring high match rates and relevant outreach to engaged prospects."},{"name":"Orchestration and Workflows","value":"Streamlined Marketing Operations","valueDescription":"Automate and synchronize marketing actions across various platforms, enhancing outreach consistency and reducing friction."},{"name":"Data Unification","value":"Holistic View of Prospects","valueDescription":"Gain insights by integrating diverse data sources, providing a comprehensive overview of potential customers and ideal engagement timing."},{"name":"Own Data Integration","value":"Enhance Data Utilization","valueDescription":"Maximize your existing datasets by integrating and aligning them with UserGems, ensuring comprehensive insights for better decision-making."},{"name":"Automated Workflows","value":"Instant Task Allocation","valueDescription":"Reduce delays in engagement by automating task assignments and notifications triggered by buyer signals."}]},{"name":"AI Emails","type":"Product","url":"https://www.usergems.com/product/ai-emails","summary":"Boost engagement and reply rates with hyper-personalized AI-generated email sequences.","description":"AI Emails is the AI-powered component for researching and composing personalized outreach. It provides AI-assisted research for contact-level messaging, and generates tailored emails using signals and buyer context to improve engagement and response rates.","pricing":{},"features":[{"name":"Signal-driven messaging","value":"Contextualize Buyer Interactions","valueDescription":"Messages that incorporate buying signals ensure relevance and prompt engagement, vital for achieving conversion."},{"name":"Personalized outreach generation","value":"Drive Higher Engagement","valueDescription":"Automatically creates personalized emails that resonate with prospects, leading to increased responses and booked meetings."},{"name":"AI-assisted research","value":"Enhance Research Efficiency","valueDescription":"By utilizing AI, representatives can gather crucial insights from previous interactions, ensuring that emails reference specific buyer needs."},{"name":"Multi-step sequences","value":"Create Seamless Engagement","valueDescription":"Gem-E remembers prior exchanges, allowing for follow-ups that feel coherent and personalized, thus enhancing relationships."},{"name":"AI-driven follow-ups","value":"Streamline Every Interaction","valueDescription":"Follow-ups retain contextual relevance, making it easier to maintain conversations and drive prospects to action."},{"name":"Training capabilities","value":"Ensure Brand Consistency","valueDescription":"Upload brand guidelines and examples to ensure that all AI-generated content reflects your brand's tone."}]},{"name":"Scoring","type":"Product","url":"https://www.usergems.com/product/scoring","summary":"Enhance prioritization of accounts and contacts for effective sales engagement.","description":"Scoring provides transparent, customizable account and contact prioritization using 600+ ICP criteria and signals to rank opportunities likely to convert.","pricing":{},"features":[{"name":"ICP and signal scoring","value":"Identifies Top Prospects","valueDescription":"This feature allows sales teams to focus their efforts on the most promising leads based on comprehensive data analysis."},{"name":"Transparent scoring models","value":"Ensures Data Trustworthiness","valueDescription":"By allowing users to see how each score is calculated, teams can trust and leverage the data effectively for decision-making."},{"name":"Custom scoring models","value":"Tailors Insights to Your Business Needs","valueDescription":"This customization ensures that scoring reflects the unique dynamics of your market and customer base."},{"name":"Adjustable signal weights","value":"Empowers Account Managers","valueDescription":"By providing control over scoring adjustments, it enhances responsiveness to changing market conditions."},{"name":"Integrated scoring with outreach tools","value":"Streamlines Sales Processes","valueDescription":"This feature reduces manual effort and ensures sales teams are acting on the most relevant leads efficiently."}]},{"name":"Workflows","type":"Product","url":"https://www.usergems.com/product/workflows","summary":"Automate actions based on buying signals to enhance sales and marketing efficiency.","description":"Workflows automate sales and marketing actions triggered by buying signals, enabling consistent, cross-channel execution across CRM, ads, and messaging.","pricing":{},"features":[{"name":"Workflow builder","value":"Simplify Automation Setup","valueDescription":"Build and customize workflows easily to automate key tasks and enhance team productivity."},{"name":"Conditional logic","value":"Implement Smart Workflows","valueDescription":"Create sophisticated workflows that adapt actions based on specific conditions, ensuring relevant outreach."},{"name":"Real-time alerts","value":"Act on Key Signals Promptly","valueDescription":"Receive timely notifications about buying signals, ensuring your team can respond without delays."},{"name":"Analytics and ROI tracking","value":"Measure Impact Effectively","valueDescription":"Get insights into how well your workflows drive results by monitoring their contribution to pipeline and revenue."},{"name":"Integration capabilities","value":"Enhance Workflow Connectivity","valueDescription":"Integrate workflows across various platforms for a unified approach in managing customer interactions."},{"name":"Templates and playbooks","value":"Speed Up Implementation","valueDescription":"Utilize ready-made templates to swiftly deploy workflows and capture leads without starting from scratch."}]},{"name":"Advertising","type":"Product","url":"https://www.usergems.com/product/advertising","summary":"Reach the right buyers with signal-driven advertising campaigns.","description":"Advertising integrates with your signal-driven GTM motion, enabling ad activation and audience synchronization to reach warm buyers across channels.","pricing":{},"features":[{"name":"Ad Audience Synchronization","value":"Sync Warm Contacts","valueDescription":"Automatically push audiences to LinkedIn, Meta, and Google. New signals dynamically update audience segments, ensuring precise targeting and higher engagement."},{"name":"Contact-Level Audiences","value":"Reach Real People","valueDescription":"Leverage verified contact information to optimize ad spend, ensuring messages are directed at known buyers, yielding higher match rates."},{"name":"Signal-Based Segmentation","value":"Create Segmented Audiences","valueDescription":"Craft tailored ads for different buyer triggers—like job changes and intent spikes—ensuring messages resonate with prospects at every touchpoint."},{"name":"Dynamic Audience Management","value":"Automatic Audience Updates","valueDescription":"Audiences are auto-updated for accuracy based on real-time signals, eliminating manual uploads and improving targeting efficiency."}]},{"name":"Gem-E AI Outbound Agent","type":"Product","url":"https://www.usergems.com/ai-agents/ai-sdr","summary":"Gem-E boosts outbound effectiveness by automating personalized outreach based on real-time buyer signals.","description":"Gem-E is the AI outbound agent that automates outreach based on the command center, drafting emails and sequences to move signals into pipeline with higher engagement.","pricing":{},"features":[{"name":"ABM Optimization","value":"Streamlines ABM Efforts","valueDescription":"By integrating signals, Gem-E enhances targeting for high-intent accounts, maximizing conversion chances."},{"name":"Outbound Drafting with AI","value":"Automates Email Creation","valueDescription":"Gems-E quickly generates engaging, tailored messages that resonate with prospects."},{"name":"Proven Reply-Rate Uplift","value":"Increases Engagement Rates","valueDescription":"With effective communication, users experience significantly enhanced outreach success."},{"name":"Multi-Channel Orchestration","value":"Unifies Sales And Marketing Campaigns","valueDescription":"Orchestration allows teams to synchronize efforts, ensuring comprehensive outreach."},{"name":"Continuous Learning","value":"Enhances Outreach Strategies","valueDescription":"By learning from past engagements, Gem-E tailors future communications for better results."},{"name":"AI Chrome Extension","value":"Integrates Seamlessly into Workflows","valueDescription":"The extension delivers insights directly within sales tools, enabling reps to act swiftly."}]}],"audiences":[],"segments":[{"name":"Account-based marketing","description":"Capabilities to identify, target, and orchestrate personalized campaigns to named accounts, map buying committees, and measure account-level engagement to accelerate pipeline.","size":1.56,"cagr":13.09,"color":1,"productNames":["UserGems MCP","Signal Platform","Gem-E AI Outbound Agent","Workflows","Scoring","Advertising","AI Emails"],"methodology":"Primary estimate uses Fortune Business Insights valuation (conservative ABM market definition): USD 1.56B in 2025 and 13.09% CAGR. Alternative industry reports (Market Research Future) show a much larger scope ($16.32B in 2024, 19.44% CAGR), indicating definitional differences; Fortune figures were used for the reported estimate.","citations":[{"url":"https://www.fortunebusinessinsights.com/account-based-marketing-market-116687","text":"The global account based marketing market size was valued at USD 1.56 billion in 2025"},{"url":"https://www.fortunebusinessinsights.com/account-based-marketing-market-116687","text":"exhibiting a CAGR of 13.09% during the forecast period"},{"url":"https://www.marketresearchfuture.com/reports/account-based-marketing-market-26423","text":"2024 Market Size $16.32 Billion"},{"url":"https://www.marketresearchfuture.com/reports/account-based-marketing-market-26423","text":"CAGR (2025 - 2035) 19.44%"}]},{"name":"Sales engagement and automation","description":"Automated outbound and inbound sequencing, account research, multithreaded outreach orchestration, and workflow automation to accelerate conversion.","size":9.6,"cagr":14,"color":2,"productNames":["Gem-E AI Outbound Agent","AI Emails","UserGems MCP","Workflows","Signal Platform"],"methodology":"Selected the Fact.MR 2024 valuation (US$9.6B) and 14% CAGR as the primary estimate because multiple search results for the \"sales engagement/platform\" segment cluster around US$9–10B in the mid-2020s with mid-teens growth. Persistence Market Research and GrowthMarketReports report similar 9.2–9.6B near-term bases and CAGRs in the ~16% range, supporting a mid-teens growth expectation. Larger figures (MarketResearchFuture, MarketsandMarkets) reflect broader or AI-for-sales/marketing definitions and are treated as broader-market outliers.","citations":[{"url":"https://www.factmr.com/report/sales-engagement-software-market","text":"global sales engagement software market has been valued at US$ 9.6 billion in 2024"},{"url":"https://www.persistencemarketresearch.com/market-research/sales-engagement-platform-market.asp","text":"Market Size (2026E) US$ 9.2 Bn; CAGR (2026 - 2033) 16.4%"},{"url":"https://growthmarketreports.com/report/sales-engagement-platform-market","text":"global sales engagement platform market size in 2025 stood at USD 9.6 billion; CAGR of 16.5% (2026-2034)"},{"url":"https://www.marketresearchfuture.com/reports/sales-engagement-software-market-28077","text":"2024 Market Size $32.37 Billion; CAGR (2025 - 2035) 34.44%"},{"url":"https://www.marketsandmarkets.com/Market-Reports/ai-for-sales-and-marketing-market-45678598.html","text":"Market Size in 2024: USD 40.78 Billion; CAGR 32.9% (2025-2030)"}]},{"name":"CRM data enrichment and hygiene","description":"Enrich and refresh CRM account, lead, and contact records to maintain accuracy, improve deliverability, and reduce manual data maintenance.","size":3.9,"cagr":12,"color":3,"productNames":["UserGems MCP","Signal Platform"],"methodology":"Used Oracle's CRM market figures as the primary data point (CRM market valued $41.93B in 2019; projected $96.39B by 2027, CAGR 11.1%). Estimated CRM data enrichment & hygiene is a niche subsegment comprising roughly 3–5% of total CRM spending (assumed 4%), producing an estimated market size ≈ $3.9B. Growth potential assumed slightly above overall CRM (given rising CDP, data-quality, and enrichment demand), estimated at ~12% CAGR.","citations":[{"url":"https://www.oracle.com/cx/what-is-crm/","text":"The CRM market size was valued at $41.93 billion in 2019 and is projected to reach $96.39 billion by 2027, growing at a CAGR of 11.1% from 2020 to 2027."}]},{"name":"Account scoring and prioritization","description":"Models and workflows for propensity-to-buy scoring, account ranking, and prioritized segmentation to focus sales and marketing efforts on high-potential opportunities.","size":4,"cagr":15,"color":4,"productNames":["Scoring","Signal Platform","UserGems MCP","Workflows"],"methodology":"Estimate derived from synthesis of the provided search results showing broad productization of account scoring and prioritization (vendors and guides from Demandbase, HG Insights, CommonRoom, Gradient, Propensity, etc.). The segment includes standalone vendors plus account-scoring features embedded across ABM, intent-data, CRM and martech platforms, implying a multi-vendor market with combined revenues in the low billions. Increasing adoption of AI-driven scoring, intent/buyer intelligence, and RevOps modernization supports a mid-teens CAGR (enterprise and mid-market GTM teams expanding spend on scoring/prioritization tools and services). Given these signals and vendor footprint across the search results, a reasonable current global market estimate is ~$4B with ~15% CAGR near-term.","citations":[]},{"name":"Audience activation and ad platform sync","description":"Build precise audiences from go-to-market data and sync daily to major ad networks with conversion and offline signal delivery to improve targeting and campaign optimization.","size":3,"cagr":16,"color":5,"productNames":["Advertising","Signal Platform","UserGems MCP","Workflows"],"methodology":"Primary anchor: Future Market Insights (FMI) valuation of the broader audience intelligence platform market (USD 9.5B in 2026) and its noted activation capabilities. Audience activation & ad-platform sync is a focused subsegment (activation functionality typically lives in integrated audience platforms). Using FMI’s integrated-platform share ( ~35%) as a guide, applying a conservative subset share (~30%) yields ~USD 2.85B (rounded to USD 3.0B). Growth rate (CAGR ~16%) is a weighted-conservative estimate between FMI’s 15.3% (audience intelligence), adjacent DSP growth (19%), and faster data-marketplace expansion (25.2%), and other published audience-platform forecasts (~12.5%).","citations":[{"url":"https://www.futuremarketinsights.com/reports/audience-intelligence-platforms-market","text":"The audience intelligence platform market is valued at USD 9.5 billion in 2026."},{"url":"https://www.futuremarketinsights.com/reports/audience-intelligence-platforms-market","text":"From 2026 to 2036, the market is likely to expand at 15.3% CAGR."},{"url":"https://www.fortunebusinessinsights.com/demand-side-platform-dsp-market-104793","text":"The global demand side platform market size was valued at USD 38.92 billion in 2025; CAGR of 19%."},{"url":"https://www.lotame.com/resources/data-marketplace-audience-enrichment-trends/","text":"The global data marketplace platform market was valued at $1.49 billion in 2024 (CAGR 25.2% to 2030)."},{"url":"https://www.linkedin.com/pulse/audience-intelligence-platform-market-size-share-forecast-mzmrf","text":"Projected to grow from USD 1.2 billion in 2024 to USD 3.5 billion by 2033, registering a CAGR of 12.5%."}]}],"faq":[],"comparisons":[],"sources":[{"url":"https://usergems.com","text":"ShelfFlip, inc. dba UserGems"},{"url":"https://www.usergems.com/product/mcp","text":"UserGems MCP"},{"url":"https://www.usergems.com/product/signals","text":"Signal Platform"},{"url":"https://www.usergems.com/product/ai-emails","text":"AI Emails"},{"url":"https://www.usergems.com/product/scoring","text":"Scoring"},{"url":"https://www.usergems.com/product/workflows","text":"Workflows"},{"url":"https://www.usergems.com/product/advertising","text":"Advertising"},{"url":"https://www.usergems.com/ai-agents/ai-sdr","text":"Gem-E AI Outbound Agent"},{"url":"https://www.fortunebusinessinsights.com/account-based-marketing-market-116687","text":"The global account based marketing market size was valued at USD 1.56 billion in 2025"},{"url":"https://www.marketresearchfuture.com/reports/account-based-marketing-market-26423","text":"2024 Market Size $16.32 Billion"},{"url":"https://www.factmr.com/report/sales-engagement-software-market","text":"global sales engagement software market has been valued at US$ 9.6 billion in 2024"},{"url":"https://www.persistencemarketresearch.com/market-research/sales-engagement-platform-market.asp","text":"Market Size (2026E) US$ 9.2 Bn; CAGR (2026 - 2033) 16.4%"},{"url":"https://growthmarketreports.com/report/sales-engagement-platform-market","text":"global sales engagement platform market size in 2025 stood at USD 9.6 billion; CAGR of 16.5% (2026-2034)"},{"url":"https://www.marketresearchfuture.com/reports/sales-engagement-software-market-28077","text":"2024 Market Size $32.37 Billion; CAGR (2025 - 2035) 34.44%"},{"url":"https://www.marketsandmarkets.com/Market-Reports/ai-for-sales-and-marketing-market-45678598.html","text":"Market Size in 2024: USD 40.78 Billion; CAGR 32.9% (2025-2030)"},{"url":"https://www.oracle.com/cx/what-is-crm/","text":"The CRM market size was valued at $41.93 billion in 2019 and is projected to reach $96.39 billion by 2027, growing at a CAGR of 11.1% from 2020 to 2027."},{"url":"https://www.futuremarketinsights.com/reports/audience-intelligence-platforms-market","text":"The audience intelligence platform market is valued at USD 9.5 billion in 2026."},{"url":"https://www.fortunebusinessinsights.com/demand-side-platform-dsp-market-104793","text":"The global demand side platform market size was valued at USD 38.92 billion in 2025; CAGR of 19%."},{"url":"https://www.lotame.com/resources/data-marketplace-audience-enrichment-trends/","text":"The global data marketplace platform market was valued at $1.49 billion in 2024 (CAGR 25.2% to 2030)."},{"url":"https://www.linkedin.com/pulse/audience-intelligence-platform-market-size-share-forecast-mzmrf","text":"Projected to grow from USD 1.2 billion in 2024 to USD 3.5 billion by 2033, registering a CAGR of 12.5%."}]}