UpKeep

Connects teams and operational data to automate work, improve visibility, and support reliable, audit-ready operations across sites.

Helps maintenance teams plan work, reduce downtime, and manage assets, parts, fleet, and provider activity from one mobile platform.

Reduces maintenance administration by automating routine tasks, surfacing issues, and helping teams query data and build tools in plain language.

Turns operational knowledge into practical training, tracks workforce readiness, and keeps training records available for audits.

Captures safety events, tracks corrective actions, and maintains regulatory records while connecting hazards to maintenance work.

Monitors equipment remotely, identifies developing issues, and triggers maintenance actions to help prevent breakdowns.

Builds or installs tailored operational apps connected to live UpKeep data, adapting workflows without changing the core system.

Helps maintenance teams keep parts available, find them quickly, and connect inventory use and costs to maintenance work.

Connects production and maintenance records to improve visibility into capacity, downtime, OEE, and traceability.

Connects quality and equipment records to help teams resolve nonconformances, manage corrective actions, and prepare audit evidence.

Coordinates purchasing from requisition through receipt, with visibility into vendors, approvals, and parts inventory.

Manages workforce shifts, certifications, timecards, and job costing through a dedicated time and labor application.

Manages shutdowns, turnarounds, and capital projects through project management capabilities.

Builds evidence-backed capital plans and replacement requests from asset condition, repair history, and deferred maintenance.

Coordinates building requests and preventive maintenance across properties while keeping work, contractors, and asset records together.

Coordinates field service dispatch, customer sites, routes, and invoices in one application.

Manages agreements, renewal dates, and contract spend in one application.

Tracks tool check-outs, returns, and overdue items to improve visibility into tool availability.

Creates equipment-specific inspection forms, routes them through workflows, and keeps responses recorded.

Lets internal and external requesters report maintenance issues and follow status without accessing the full CMMS.

Keeps standard operating procedures organized and current with controlled documents, version tracking, and review dates.

Unifies and standardizes asset data across systems to improve visibility and support data-driven asset operations.

Helps teams configure UpKeep, migrate data, train users, and get expert support to strengthen adoption and meet maintenance goals.

UpKeep Asset Operations Platform

UpKeep’s AI-powered Asset Operations Platform connects maintenance, safety, reliability, and operations in one system. Its applications share asset records, data, permissions, and workflows, linking work orders, inspections, safety events, sensor readings, and operational metrics. Embedded AI and automation can generate work orders, optimize schedules, and trigger next steps. Mobile tools, configurable applications, integrations, and cross-site reporting help teams coordinate work and manage assets across locations.

• Unify Teams And Asset Data
  Give teams a shared view of assets and operational records across applications and sites.
• Automate Work And Scheduling
  Reduce manual effort by generating work, adjusting schedules, and connecting operational events to follow-up actions.
• See Performance Across Sites
  Give leaders a current view of operations across locations and support comparisons using consistent data.
• Connect Safety And Compliance Records
  Keep safety follow-up and compliance evidence connected to maintenance work, with consistent access controls and auditability.
• Adapt Apps To Your Workflows
  Configure interfaces and build or select applications for operational processes, while enabling technicians to work in the field.
• Turn Sensor Readings Into Work
  Connect condition data and existing systems to maintenance workflows so teams can act on configured readings.
• Track Assets And Coordinate Service
  Bring asset history and lifecycle information together and coordinate external service work alongside internal workflows.

UpKeep CMMS

UpKeep CMMS is a mobile-first computerized maintenance management system for work orders, preventive maintenance, asset management, parts inventory, and fleet maintenance. UpKeep Fleet is built on CMMS, while UpKeep Providers is built into it; the closely related Vendor Management offering provides the same provider discovery, assignment, portal, compliance, and job-document workflows. Technicians can manage work from mobile devices, including offline, while managers use asset histories and analytics to plan maintenance and monitor operations.

• Move Work From Request To Completion
  Manage maintenance requests and assigned work in a shared workflow, with updates and completion records available to technicians and managers.
• Schedule Maintenance Before Problems Escalate
  Plan service around time, usage, and fleet readings, and create work orders when configured thresholds are reached.
• Keep Asset History In One Record
  Give teams access to asset details and maintenance history in one place, including vehicle inspection and repair records.
• Complete Work From The Field
  Let technicians access job information and record updates at the asset, including where connectivity is unavailable.
• Coordinate Provider Work In The CMMS
  Find and assign contractors, track job progress and credentials, and organize communications and documents alongside maintenance work.
• Connect Fleet Data To Maintenance
  Use inspection and telematics information to support fleet maintenance, compliance records, and vehicle history.
• Prepare Parts For Maintenance Work
  Check parts availability, manage inventory and purchasing, and connect parts use and costs to maintenance jobs.
• Turn Maintenance Records Into Insights
  Review maintenance activity and asset performance through reports and AI insights based on recorded operational data.
• Connect Systems And Track Costs
  Connect maintenance workflows to existing systems and record labor and costs against jobs.

UpKeep Nova

UpKeep Nova is an AI assistant for maintenance teams that works with UpKeep data to answer questions, run scheduled tasks, surface issues, and automate routine work. It can build custom apps from plain-language descriptions, process forwarded documents and emails, support voice-based field work, and assist with data audits and bulk updates. Nova can also extract meeting action items for review before approved items become work orders or safety records.

Category: AI Assistant Software

• Surface And Resolve Data Issues
  Find items needing attention and correct or standardize records without manually searching or updating them one at a time.
• Get Answers From Your Data
  Ask questions in plain language to find information and insights in UpKeep records.
• Build Tools Around Your Work
  Create or adapt apps and workflows for specific processes using existing data and permissions.
• Turn Information Into Reviewed Work
  Reduce manual entry by converting documents and discussion action items into structured records subject to review.
• Manage Field Work By Voice
  Let technicians record work details and retrieve information hands-free while working in the field.
• Generate Structured Maintenance Records
  Turn source information into work orders, closeout documentation, and checklists with less manual entry.

UpKeep Learn

UpKeep Learn is a learning management system for frontline teams that combines course creation, training assignments, certification tracking, and completion records. AI can generate courses from SOPs, safety manuals, work orders, and operational data. Teams can define requirements by role, site, or department, track retraining and completion, and use reminders and escalations to manage overdue training. Learn connects training with maintenance and safety workflows and can also be used as a standalone solution.

• Create Courses From Operational Knowledge
  Turn existing procedures and work data into structured training while retaining knowledge reflected in operational records.
• Assign And Track Required Training
  Set training expectations for different teams and monitor completion and retraining in one system.
• Track Certifications And Training Records
  Review workforce certification status and keep training completion evidence available for audits.
• Connect Training To Operational Work
  Use operational events to prompt relevant training and provide learning access on devices used by frontline workers.
• Organize Content And Follow Up On Training
  Keep learning materials accessible and use reminders and escalations to manage training deadlines.

UpKeep Safety

UpKeep Safety is a mobile-first EHS platform for incident reporting, corrective actions, OSHA recordkeeping, and safety documentation. Workers can report events by QR code, voice, or text without a login or app download, including offline and in any language. Safety events can connect to maintenance work orders, helping teams investigate hazards, track actions to closure, and maintain audit-ready records.

• Capture Reports Where Events Happen
  Make it easier for frontline workers to submit hazards and near misses from a phone without an account or app.
• Track Corrective Actions To Closure
  Document ownership, deadlines, root-cause review, and closure evidence for corrective actions.
• Turn Safety Events Into Work Orders
  Carry incident context into maintenance workflows so teams can address equipment-related hazards.
• Maintain Regulatory And Safety Records
  Use incident records and managed safety documentation to support reporting and audit readiness.
• Capture Events In Any Language And Location
  Let workers submit reports in their language and record events offline for later synchronization.
• Assess Risks And Monitor Safety Events
  Review task risks and event trends while managing access to sensitive safety information.

UpKeep Edge

UpKeep Edge combines wireless industrial sensors with connected software to monitor critical assets and equipment conditions. It displays live readings, connectivity, alerts, and work orders by asset; uses AI to identify trends and anomalies; and can turn out-of-range readings into work orders connected to UpKeep asset records.

• Monitor Critical Equipment Conditions
  Track equipment conditions using wireless sensors designed for industrial environments.
• See Live Asset Conditions
  View readings and related alerts and work orders together by monitored asset.
• Turn Sensor Alerts Into Work
  Connect condition readings to maintenance records and convert configured alerts into work orders.
• Identify Trends And Changing Conditions
  Use health scores, analysis, and configured alerts to identify changes in equipment condition.

UpKeep Studio

UpKeep Studio is a built-in custom app creator and marketplace for UpKeep’s Asset Operations Platform. Teams can install ready-made apps or build custom tools and workflows connected to live UpKeep data. The marketplace includes apps for PM planning, condition-based maintenance, location data management, work order accountability, and PM workload forecasting. Custom apps are also available on mobile.

• Build Custom Apps Without Code
  Turn team needs into working tools and workflows connected to UpKeep data.
• Install Ready-Made Apps
  Start with existing operational tools for maintenance planning, condition monitoring, and work order accountability.
• Adapt Workflows For Field Teams
  Tailor operational tools to site needs and access custom apps from mobile devices.

UpKeep Inventory

UpKeep Inventory manages maintenance, repair, and operations parts across storerooms, warehouses, and service trucks. It provides live stock counts, min/max thresholds, barcode and QR scanning, and purchase order workflows. Teams can connect parts to work orders, automatically deduct used parts at job close-out, and track part costs in work orders and asset histories.

• Connect Parts And Costs To Work
  Prepare parts for jobs and keep inventory counts and maintenance costs updated when work is completed.
• Track Stock Across Locations
  View current quantities and locations, log transfers, and check availability across the organization.
• Replenish Parts Before Stock Runs Out
  Use stock thresholds to prompt purchasing and manage orders through receiving.
• Find And Scan Parts Quickly
  Look up part details and record stock movements from mobile devices.

UpKeep Production

UpKeep Production is a production management application for asset-intensive plants, combining production scheduling, downtime capture, OEE, and traceability with maintenance. Operators can record production runs, counts, scrap, and stop reasons, while supervisors monitor performance by line, shift, product, and crew. It also supports changeover tracking, quality checks, material consumption, and work instructions. Connected workflows link production events with maintenance, sensor data, quality, inventory, and workforce records.

• Measure OEE And Capacity Loss
  Use downtime records and OEE breakdowns to show where production capacity is lost.
• Coordinate Production On The Floor
  Manage production runs and record operator activity alongside maintenance windows and changing priorities.
• Trace Production And Control Quality
  Connect production records to quality results, material use, and lot history to support investigations.
• Connect Machine Data To Maintenance
  Use machine and production information to inform maintenance workflows and asset readings.

UpKeep Quality

UpKeep Quality is a quality management application for manufacturing teams working to ISO 9001, IATF 16949, or food safety schemes. It supports nonconformance management, CAPA, calibration, document control, inspection and testing, statistical process control, audits, supplier quality, and cost of quality tracking. Quality records connect to equipment, maintenance work orders, production runs, inventory, training, and supplier records.

• Resolve Quality Issues And Verify Actions
  Document nonconformances and follow corrective actions through review and effectiveness checks.
• Control Calibration And Inspection Records
  Schedule and record calibration and inspection activity, identify exceptions, and control affected product.
• Control Documents And Required Training
  Keep document revisions current and assign training when controlled documents change.
• Prepare Audits And Monitor Suppliers
  Connect audit evidence and supplier records to quality actions and performance.
• Connect Quality Events To Asset Work
  Keep quality and maintenance history together and link production issues to their run, lot, line, and operator.

UpKeep Procurement

UpKeep Procurement connects purchasing with maintenance inventory workflows. Teams can manage requisitions through receipt, with vendor lead times, cost comparisons, and approval trails attached. Purchase orders can be created manually or drafted when stock reaches a minimum threshold, then approved, sent to vendors, and tracked through receipt. Receiving parts against an order updates inventory. Connections with ERP and accounting systems support purchasing and financial workflows.

• Coordinate Requisitions Through Receipt
  Keep purchasing steps connected in one workflow, with order and receiving activity recorded together.
• Create And Track Purchase Orders
  Manage orders from creation and approval through vendor delivery and inventory receipt.
• Connect Purchasing With Business Systems
  Use vendor details to support purchasing decisions and share relevant information with connected business systems.

UpKeep Workforce

UpKeep Workforce is a time and labor application for managing shifts, certifications, timecards, and job costing.

• Coordinate Workforce Shifts
  Manage shift information and scheduling for the workforce.
• Track Workforce Certifications
  Keep track of workforce certifications within the time and labor application.
• Manage Timecards And Job Costs
  Manage timecards and job costs through the time and labor application.

UpKeep Projects

UpKeep Projects is a project management application for shutdowns, turnarounds, and capital projects.

• Manage Capital Projects
  Use project management capabilities for capital projects.
• Manage Shutdowns And Turnarounds
  Use project management capabilities to manage shutdowns and turnarounds.

UpKeep Capital Planning

UpKeep Capital Planning uses asset condition and repair history to support replacement forecasting and capital budgeting. It presents funded and unfunded needs by year to help teams build replace-or-repair cases and bring supporting evidence to funding requests.

• Prioritize Replacements With Asset Evidence
  Use condition and deferred work to inform replacement priorities and budget discussions.
• Compare Repair And Replacement Costs
  Build replace-or-repair cases using asset history and related costs.
• Compare Funding Needs By Year
  Review annual funded and unfunded needs to support capital planning.

UpKeep Facilities

UpKeep Facilities helps teams manage building maintenance across properties in one system. It connects occupant requests, preventive maintenance, asset records, and contractor work. Requests can be submitted by phone or QR code and routed with building and room details. Teams can schedule maintenance for building systems and track work and costs by building or asset.

• Manage Buildings In One System
  Coordinate maintenance across a portfolio and review work and asset information by building or location.
• Collect And Route Building Requests
  Capture requests with building and room details and route them to the responsible team.
• Schedule Building System Maintenance
  Track planned service and overdue work for building systems.
• Keep Building Work And History Together
  Maintain building and asset records with internal and contractor work, inspections, and related documentation.

UpKeep Field Service

UpKeep Field Service is an application for managing dispatch, customer sites, routes, and invoices. It is part of UpKeep’s asset operations platform, where applications share data, login, and permissions.

• Organize Customer Sites
  Keep customer sites within the field service application for managing service operations.
• Coordinate Routes And Dispatch
  Manage routes and dispatch as part of coordinating field service work.
• Manage Service Invoices
  Keep invoice workflows within the field service application.

UpKeep Contracts

UpKeep Contracts is an application on the UpKeep Asset Operations Platform for managing agreements, renewal dates, and contract spend. It shares the platform’s data, login, and permissions with other applications.

• Manage Agreements
  Keep agreements managed within the Contracts application.
• Track Spend And Renewal Dates
  Keep contract spend and renewal dates visible in the application.

UpKeep Tool Tracking

UpKeep Tool Tracking helps teams record tool check-outs and returns and identify tools that have not been returned when expected.

• Track Tool Check-Outs And Returns
  Record when tools are checked out and returned to keep tool circulation visible.
• Identify Overdue Tools
  Highlight tools that have not been returned when expected.

UpKeep Inspection Forms

UpKeep Inspection Forms is an application for building inspection forms, routing them, and keeping response records. Forms can be tailored to specific equipment and operational needs.

• Build Equipment-Specific Forms
  Create inspection forms for particular equipment and team requirements.
• Route Forms And Record Responses
  Direct forms through configured processes and keep submitted inspection information available.

UpKeep Request Portal

UpKeep Request Portal provides a public form for people outside the system to submit maintenance requests. Requesters can use a link or QR code, and requests can convert into work orders with status updates sent back to the person who reported the issue. Requester seats are free and unlimited, and forms can be customized.

• Capture Requests From Outside The System
  A public form lets people who do not use the CMMS submit maintenance requests.
• Convert Requests And Share Progress
  Bring reported issues into the maintenance workflow and keep requesters informed of status.
• Make Request Submission Easy To Reach
  Share a portal link or QR code so requesters can report a problem from their devices.
• Tailor Forms For More Requesters
  Adapt request forms to the collection process and allow broad participation without paid requester seats.

UpKeep SOP Library

UpKeep SOP Library is a document application for managing controlled standard operating procedures. It helps teams organize procedures, track document versions, and keep review dates visible.

• Manage Procedures In One Library
  Keep controlled standard operating procedures organized in a dedicated document library.
• Track Procedure Versions And Reviews
  Keep track of SOP versions and review dates for controlled procedures.

UpKeep DataHub

UpKeep DataHub is a centralized data ecosystem for collecting asset data, standardizing it into common data models, and automating data-driven asset operations. It brings together maintenance, production, PLC, and sensor data. Teams can transform data without code, create metrics dashboards, monitor asset health, measure equipment criticality and risk, and load transformed data into BI solutions, data warehouses, and other endpoints.

• Bring Asset Data Together
  Gather data from maintenance, production, and operational sources in a centralized ecosystem.
• Standardize Data Without Coding
  Convert data from different sources into a consistent structure for asset operations.
• Send Data To Critical Systems
  Route standardized data to tools and storage used for visualization, audits, and analytics.
• Monitor Asset Health And Performance
  Use dashboards and configurable measures to review production, asset condition, and equipment risk.

UpKeep Implementation, Training, Support, And Customer Success

UpKeep provides implementation, training, technical support, and customer success services. Implementation packages can include project management, system configuration, data migration, team training, preventive maintenance setup, and multisite deployment. Support options include live chat, phone, text, and email, with premium service offering a priority queue, dedicated Success Manager, and ongoing custom training and consulting. Self-service resources include Help Center articles, webinars, videos, tutorials, and feature updates.

• Configure UpKeep With Expert Guidance
  Get project planning and setup assistance tailored to the implementation scope and deployment.
• Move Existing Maintenance Data Into UpKeep
  Prepare and import existing maintenance records into UpKeep to support deployment.
• Prepare Teams To Use UpKeep
  Help teams learn the system through guided sessions and training appropriate to the implementation package.
• Get Expert Help And Ongoing Guidance
  Reach support through available service channels and work with a dedicated Success Manager on UpKeep use.
• Find Answers And Learn On Demand
  Use self-service resources to answer questions and learn how to use UpKeep.