{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/upkeep-com","markdownUrl":"https://nowen.ai/agents/upkeep-com.md","jsonUrl":"https://nowen.ai/agents/upkeep-com.json","name":"UpKeep","legalName":"UpKeep Maintenance Management","website":"https://upkeep.com","industry":"Industrial Software","deliveryModel":"software","marketCategories":{"primary":{"name":"AI Assistant Software","url":"https://nowen.ai/category/ai-assistant-software"},"others":[]},"status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-11-11T23:19:30.264Z","summary":"UpKeep helps maintenance teams and operations leaders manage assets, work, safety, and compliance through connected software and automation.","description":"UpKeep is a service-first software company that helps maintenance teams and operations leaders manage assets, work orders, preventive maintenance, safety, compliance, and training in connected workflows. Its platform combines mobile tools, automation, AI, analytics, and integrations to reduce administrative work, improve visibility, and help organizations prevent downtime and make safer, more informed operational decisions.","mission":"To make maintenance easier and improve the workflow and productivity of maintenance teams by providing technicians and managers with useful, mobile-first tools.","directory":{"industryName":"Industrial Software","agentCount":5,"indexable":false,"hubUrl":"https://nowen.ai/industry/industrial-software"},"categoryDirectory":{"name":"AI Assistant Software","agentCount":84,"indexable":true,"url":"https://nowen.ai/category/ai-assistant-software"},"aiReaderFamilies":["OpenAI","Perplexity"],"boonFrontDoor":{"url":"https://boon.ai/agents/upkeep-com","label":"Apply to UpKeep's partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"UpKeep Asset Operations Platform","anchor":"product-upkeep-asset-operations-platform","type":"Platform","url":"https://upkeep.com/asset-operations-platform/","summary":"Connects teams and operational data to automate work, improve visibility, and support reliable, audit-ready operations across sites.","description":"UpKeep’s AI-powered Asset Operations Platform connects maintenance, safety, reliability, and operations in one system. Its applications share asset records, data, permissions, and workflows, linking work orders, inspections, safety events, sensor readings, and operational metrics. Embedded AI and automation can generate work orders, optimize schedules, and trigger next steps. Mobile tools, configurable applications, integrations, and cross-site reporting help teams coordinate work and manage assets across locations.","pricing":{},"features":[{"name":"Unified operations data","value":"Unify Teams And Asset Data","valueDescription":"Give teams a shared view of assets and operational records across applications and sites."},{"name":"Workflow automation and AI","value":"Automate Work And Scheduling","valueDescription":"Reduce manual effort by generating work, adjusting schedules, and connecting operational events to follow-up actions."},{"name":"Cross-site reporting and visibility","value":"See Performance Across Sites","valueDescription":"Give leaders a current view of operations across locations and support comparisons using consistent data."},{"name":"Safety, compliance, and governance","value":"Connect Safety And Compliance Records","valueDescription":"Keep safety follow-up and compliance evidence connected to maintenance work, with consistent access controls and auditability."},{"name":"Mobile execution and configurable applications","value":"Adapt Apps To Your Workflows","valueDescription":"Configure interfaces and build or select applications for operational processes, while enabling technicians to work in the field."},{"name":"Condition monitoring and integrations","value":"Turn Sensor Readings Into Work","valueDescription":"Connect condition data and existing systems to maintenance workflows so teams can act on configured readings."},{"name":"Asset lifecycle and service coordination","value":"Track Assets And Coordinate Service","valueDescription":"Bring asset history and lifecycle information together and coordinate external service work alongside internal workflows."}]},{"name":"UpKeep CMMS","anchor":"product-upkeep-cmms","type":"Product","url":"https://upkeep.com/product/cmms-software/","summary":"Helps maintenance teams plan work, reduce downtime, and manage assets, parts, fleet, and provider activity from one mobile platform.","description":"UpKeep CMMS is a mobile-first computerized maintenance management system for work orders, preventive maintenance, asset management, parts inventory, and fleet maintenance. UpKeep Fleet is built on CMMS, while UpKeep Providers is built into it; the closely related Vendor Management offering provides the same provider discovery, assignment, portal, compliance, and job-document workflows. Technicians can manage work from mobile devices, including offline, while managers use asset histories and analytics to plan maintenance and monitor operations.","pricing":{},"features":[{"name":"Work order and request management","value":"Move Work From Request To Completion","valueDescription":"Manage maintenance requests and assigned work in a shared workflow, with updates and completion records available to technicians and managers."},{"name":"Preventive and fleet maintenance scheduling","value":"Schedule Maintenance Before Problems Escalate","valueDescription":"Plan service around time, usage, and fleet readings, and create work orders when configured thresholds are reached."},{"name":"Asset and vehicle history","value":"Keep Asset History In One Record","valueDescription":"Give teams access to asset details and maintenance history in one place, including vehicle inspection and repair records."},{"name":"Mobile and offline access","value":"Complete Work From The Field","valueDescription":"Let technicians access job information and record updates at the asset, including where connectivity is unavailable."},{"name":"Provider and contractor management","value":"Coordinate Provider Work In The CMMS","valueDescription":"Find and assign contractors, track job progress and credentials, and organize communications and documents alongside maintenance work."},{"name":"Fleet inspections and telematics","value":"Connect Fleet Data To Maintenance","valueDescription":"Use inspection and telematics information to support fleet maintenance, compliance records, and vehicle history."},{"name":"Parts and inventory management","value":"Prepare Parts For Maintenance Work","valueDescription":"Check parts availability, manage inventory and purchasing, and connect parts use and costs to maintenance jobs."},{"name":"Analytics and AI insights","value":"Turn Maintenance Records Into Insights","valueDescription":"Review maintenance activity and asset performance through reports and AI insights based on recorded operational data."},{"name":"Integrations and labor tracking","value":"Connect Systems And Track Costs","valueDescription":"Connect maintenance workflows to existing systems and record labor and costs against jobs."}]},{"name":"UpKeep Nova","anchor":"product-upkeep-nova","type":"Product","url":"https://upkeep.com/product/nova/","summary":"Reduces maintenance administration by automating routine tasks, surfacing issues, and helping teams query data and build tools in plain language.","description":"UpKeep Nova is an AI assistant for maintenance teams that works with UpKeep data to answer questions, run scheduled tasks, surface issues, and automate routine work. It can build custom apps from plain-language descriptions, process forwarded documents and emails, support voice-based field work, and assist with data audits and bulk updates. Nova can also extract meeting action items for review before approved items become work orders or safety records.","pricing":{},"features":[{"name":"Scheduled data monitoring and audits","value":"Surface And Resolve Data Issues","valueDescription":"Find items needing attention and correct or standardize records without manually searching or updating them one at a time."},{"name":"Maintenance data questions and insights","value":"Get Answers From Your Data","valueDescription":"Ask questions in plain language to find information and insights in UpKeep records."},{"name":"Custom app creation","value":"Build Tools Around Your Work","valueDescription":"Create or adapt apps and workflows for specific processes using existing data and permissions."},{"name":"Document and meeting processing","value":"Turn Information Into Reviewed Work","valueDescription":"Reduce manual entry by converting documents and discussion action items into structured records subject to review."},{"name":"Voice-based field workflows","value":"Manage Field Work By Voice","valueDescription":"Let technicians record work details and retrieve information hands-free while working in the field."},{"name":"AI-generated maintenance records","value":"Generate Structured Maintenance Records","valueDescription":"Turn source information into work orders, closeout documentation, and checklists with less manual entry."}],"marketCategories":[{"name":"AI Assistant Software","url":"https://nowen.ai/category/ai-assistant-software"}]},{"name":"UpKeep Learn","anchor":"product-upkeep-learn","type":"Product","url":"https://upkeep.com/product/learn/","summary":"Turns operational knowledge into practical training, tracks workforce readiness, and keeps training records available for audits.","description":"UpKeep Learn is a learning management system for frontline teams that combines course creation, training assignments, certification tracking, and completion records. AI can generate courses from SOPs, safety manuals, work orders, and operational data. Teams can define requirements by role, site, or department, track retraining and completion, and use reminders and escalations to manage overdue training. Learn connects training with maintenance and safety workflows and can also be used as a standalone solution.","pricing":{},"features":[{"name":"AI course generation and knowledge capture","value":"Create Courses From Operational Knowledge","valueDescription":"Turn existing procedures and work data into structured training while retaining knowledge reflected in operational records."},{"name":"Training assignments and progress","value":"Assign And Track Required Training","valueDescription":"Set training expectations for different teams and monitor completion and retraining in one system."},{"name":"Certification and compliance tracking","value":"Track Certifications And Training Records","valueDescription":"Review workforce certification status and keep training completion evidence available for audits."},{"name":"Maintenance and safety workflow integration","value":"Connect Training To Operational Work","valueDescription":"Use operational events to prompt relevant training and provide learning access on devices used by frontline workers."},{"name":"Training reminders and content library","value":"Organize Content And Follow Up On Training","valueDescription":"Keep learning materials accessible and use reminders and escalations to manage training deadlines."}]},{"name":"UpKeep Safety","anchor":"product-upkeep-safety","type":"Product","url":"https://upkeep.com/product/safety/","summary":"Captures safety events, tracks corrective actions, and maintains regulatory records while connecting hazards to maintenance work.","description":"UpKeep Safety is a mobile-first EHS platform for incident reporting, corrective actions, OSHA recordkeeping, and safety documentation. Workers can report events by QR code, voice, or text without a login or app download, including offline and in any language. Safety events can connect to maintenance work orders, helping teams investigate hazards, track actions to closure, and maintain audit-ready records.","pricing":{},"features":[{"name":"Mobile incident reporting","value":"Capture Reports Where Events Happen","valueDescription":"Make it easier for frontline workers to submit hazards and near misses from a phone without an account or app."},{"name":"Corrective action management","value":"Track Corrective Actions To Closure","valueDescription":"Document ownership, deadlines, root-cause review, and closure evidence for corrective actions."},{"name":"Maintenance work order connection","value":"Turn Safety Events Into Work Orders","valueDescription":"Carry incident context into maintenance workflows so teams can address equipment-related hazards."},{"name":"Regulatory records and safety documentation","value":"Maintain Regulatory And Safety Records","valueDescription":"Use incident records and managed safety documentation to support reporting and audit readiness."},{"name":"Multilingual and offline reporting","value":"Capture Events In Any Language And Location","valueDescription":"Let workers submit reports in their language and record events offline for later synchronization."},{"name":"Risk assessment and safety dashboards","value":"Assess Risks And Monitor Safety Events","valueDescription":"Review task risks and event trends while managing access to sensitive safety information."}]},{"name":"UpKeep Edge","anchor":"product-upkeep-edge","type":"Product","url":"https://upkeep.com/product/edge-iiot/","summary":"Monitors equipment remotely, identifies developing issues, and triggers maintenance actions to help prevent breakdowns.","description":"UpKeep Edge combines wireless industrial sensors with connected software to monitor critical assets and equipment conditions. It displays live readings, connectivity, alerts, and work orders by asset; uses AI to identify trends and anomalies; and can turn out-of-range readings into work orders connected to UpKeep asset records.","pricing":{},"features":[{"name":"Wireless condition sensors","value":"Monitor Critical Equipment Conditions","valueDescription":"Track equipment conditions using wireless sensors designed for industrial environments."},{"name":"Real-time asset monitoring","value":"See Live Asset Conditions","valueDescription":"View readings and related alerts and work orders together by monitored asset."},{"name":"Automated work order creation and CMMS integration","value":"Turn Sensor Alerts Into Work","valueDescription":"Connect condition readings to maintenance records and convert configured alerts into work orders."},{"name":"AI insights and predictive alerts","value":"Identify Trends And Changing Conditions","valueDescription":"Use health scores, analysis, and configured alerts to identify changes in equipment condition."}]},{"name":"UpKeep Studio","anchor":"product-upkeep-studio","type":"Product","url":"https://appstore.upkeep.com/","summary":"Builds or installs tailored operational apps connected to live UpKeep data, adapting workflows without changing the core system.","description":"UpKeep Studio is a built-in custom app creator and marketplace for UpKeep’s Asset Operations Platform. Teams can install ready-made apps or build custom tools and workflows connected to live UpKeep data. The marketplace includes apps for PM planning, condition-based maintenance, location data management, work order accountability, and PM workload forecasting. Custom apps are also available on mobile.","pricing":{},"features":[{"name":"No-code custom app building","value":"Build Custom Apps Without Code","valueDescription":"Turn team needs into working tools and workflows connected to UpKeep data."},{"name":"Ready-made app marketplace","value":"Install Ready-Made Apps","valueDescription":"Start with existing operational tools for maintenance planning, condition monitoring, and work order accountability."},{"name":"Workflow customization and mobile access","value":"Adapt Workflows For Field Teams","valueDescription":"Tailor operational tools to site needs and access custom apps from mobile devices."}]},{"name":"UpKeep Inventory","anchor":"product-upkeep-inventory","type":"Product","url":"https://upkeep.com/product/inventory-management/","summary":"Helps maintenance teams keep parts available, find them quickly, and connect inventory use and costs to maintenance work.","description":"UpKeep Inventory manages maintenance, repair, and operations parts across storerooms, warehouses, and service trucks. It provides live stock counts, min/max thresholds, barcode and QR scanning, and purchase order workflows. Teams can connect parts to work orders, automatically deduct used parts at job close-out, and track part costs in work orders and asset histories.","pricing":{},"features":[{"name":"Work order and cost connection","value":"Connect Parts And Costs To Work","valueDescription":"Prepare parts for jobs and keep inventory counts and maintenance costs updated when work is completed."},{"name":"Live and multi-location stock tracking","value":"Track Stock Across Locations","valueDescription":"View current quantities and locations, log transfers, and check availability across the organization."},{"name":"Stock alerts and purchasing","value":"Replenish Parts Before Stock Runs Out","valueDescription":"Use stock thresholds to prompt purchasing and manage orders through receiving."},{"name":"Parts catalog and scanning","value":"Find And Scan Parts Quickly","valueDescription":"Look up part details and record stock movements from mobile devices."}]},{"name":"UpKeep Production","anchor":"product-upkeep-production","type":"Product","url":"https://upkeep.com/product/production/","summary":"Connects production and maintenance records to improve visibility into capacity, downtime, OEE, and traceability.","description":"UpKeep Production is a production management application for asset-intensive plants, combining production scheduling, downtime capture, OEE, and traceability with maintenance. Operators can record production runs, counts, scrap, and stop reasons, while supervisors monitor performance by line, shift, product, and crew. It also supports changeover tracking, quality checks, material consumption, and work instructions. Connected workflows link production events with maintenance, sensor data, quality, inventory, and workforce records.","pricing":{},"features":[{"name":"Downtime and OEE reporting","value":"Measure OEE And Capacity Loss","valueDescription":"Use downtime records and OEE breakdowns to show where production capacity is lost."},{"name":"Production scheduling and operator station","value":"Coordinate Production On The Floor","valueDescription":"Manage production runs and record operator activity alongside maintenance windows and changing priorities."},{"name":"Quality, material, and lot traceability","value":"Trace Production And Control Quality","valueDescription":"Connect production records to quality results, material use, and lot history to support investigations."},{"name":"Machine data and maintenance connection","value":"Connect Machine Data To Maintenance","valueDescription":"Use machine and production information to inform maintenance workflows and asset readings."}]},{"name":"UpKeep Quality","anchor":"product-upkeep-quality","type":"Product","url":"https://upkeep.com/product/quality/","summary":"Connects quality and equipment records to help teams resolve nonconformances, manage corrective actions, and prepare audit evidence.","description":"UpKeep Quality is a quality management application for manufacturing teams working to ISO 9001, IATF 16949, or food safety schemes. It supports nonconformance management, CAPA, calibration, document control, inspection and testing, statistical process control, audits, supplier quality, and cost of quality tracking. Quality records connect to equipment, maintenance work orders, production runs, inventory, training, and supplier records.","pricing":{},"features":[{"name":"Nonconformance and corrective action management","value":"Resolve Quality Issues And Verify Actions","valueDescription":"Document nonconformances and follow corrective actions through review and effectiveness checks."},{"name":"Calibration and inspection management","value":"Control Calibration And Inspection Records","valueDescription":"Schedule and record calibration and inspection activity, identify exceptions, and control affected product."},{"name":"Document control and training assignments","value":"Control Documents And Required Training","valueDescription":"Keep document revisions current and assign training when controlled documents change."},{"name":"Audit and supplier quality management","value":"Prepare Audits And Monitor Suppliers","valueDescription":"Connect audit evidence and supplier records to quality actions and performance."},{"name":"Quality and asset history integration","value":"Connect Quality Events To Asset Work","valueDescription":"Keep quality and maintenance history together and link production issues to their run, lot, line, and operator."}]},{"name":"UpKeep Procurement","anchor":"product-upkeep-procurement","type":"Product","url":"https://upkeep.com/product/procurement/","summary":"Coordinates purchasing from requisition through receipt, with visibility into vendors, approvals, and parts inventory.","description":"UpKeep Procurement connects purchasing with maintenance inventory workflows. Teams can manage requisitions through receipt, with vendor lead times, cost comparisons, and approval trails attached. Purchase orders can be created manually or drafted when stock reaches a minimum threshold, then approved, sent to vendors, and tracked through receipt. Receiving parts against an order updates inventory. Connections with ERP and accounting systems support purchasing and financial workflows.","pricing":{},"features":[{"name":"Requisition-to-receipt workflow","value":"Coordinate Requisitions Through Receipt","valueDescription":"Keep purchasing steps connected in one workflow, with order and receiving activity recorded together."},{"name":"Purchase order management","value":"Create And Track Purchase Orders","valueDescription":"Manage orders from creation and approval through vendor delivery and inventory receipt."},{"name":"Vendor information and integrations","value":"Connect Purchasing With Business Systems","valueDescription":"Use vendor details to support purchasing decisions and share relevant information with connected business systems."}]},{"name":"UpKeep Workforce","anchor":"product-upkeep-workforce","type":"Product","url":"https://upkeep.com/product/workforce/","summary":"Manages workforce shifts, certifications, timecards, and job costing through a dedicated time and labor application.","description":"UpKeep Workforce is a time and labor application for managing shifts, certifications, timecards, and job costing.","pricing":{},"features":[{"name":"Shift management","value":"Coordinate Workforce Shifts","valueDescription":"Manage shift information and scheduling for the workforce."},{"name":"Certification tracking","value":"Track Workforce Certifications","valueDescription":"Keep track of workforce certifications within the time and labor application."},{"name":"Timecards and job costing","value":"Manage Timecards And Job Costs","valueDescription":"Manage timecards and job costs through the time and labor application."}]},{"name":"UpKeep Projects","anchor":"product-upkeep-projects","type":"Product","url":"https://upkeep.com/product/projects/","summary":"Manages shutdowns, turnarounds, and capital projects through project management capabilities.","description":"UpKeep Projects is a project management application for shutdowns, turnarounds, and capital projects.","pricing":{},"features":[{"name":"Capital project management","value":"Manage Capital Projects","valueDescription":"Use project management capabilities for capital projects."},{"name":"Shutdown and turnaround management","value":"Manage Shutdowns And Turnarounds","valueDescription":"Use project management capabilities to manage shutdowns and turnarounds."}]},{"name":"UpKeep Capital Planning","anchor":"product-upkeep-capital-planning","type":"Product","url":"https://upkeep.com/product/capital-planning/","summary":"Builds evidence-backed capital plans and replacement requests from asset condition, repair history, and deferred maintenance.","description":"UpKeep Capital Planning uses asset condition and repair history to support replacement forecasting and capital budgeting. It presents funded and unfunded needs by year to help teams build replace-or-repair cases and bring supporting evidence to funding requests.","pricing":{},"features":[{"name":"Asset condition and backlog planning","value":"Prioritize Replacements With Asset Evidence","valueDescription":"Use condition and deferred work to inform replacement priorities and budget discussions."},{"name":"Replace-or-repair analysis","value":"Compare Repair And Replacement Costs","valueDescription":"Build replace-or-repair cases using asset history and related costs."},{"name":"Funding scenarios and annual views","value":"Compare Funding Needs By Year","valueDescription":"Review annual funded and unfunded needs to support capital planning."}]},{"name":"UpKeep Facilities","anchor":"product-upkeep-facilities","type":"Product","url":"https://upkeep.com/product/facilities/","summary":"Coordinates building requests and preventive maintenance across properties while keeping work, contractors, and asset records together.","description":"UpKeep Facilities helps teams manage building maintenance across properties in one system. It connects occupant requests, preventive maintenance, asset records, and contractor work. Requests can be submitted by phone or QR code and routed with building and room details. Teams can schedule maintenance for building systems and track work and costs by building or asset.","pricing":{},"features":[{"name":"Multi-building maintenance management","value":"Manage Buildings In One System","valueDescription":"Coordinate maintenance across a portfolio and review work and asset information by building or location."},{"name":"Occupant request intake and routing","value":"Collect And Route Building Requests","valueDescription":"Capture requests with building and room details and route them to the responsible team."},{"name":"Building preventive maintenance","value":"Schedule Building System Maintenance","valueDescription":"Track planned service and overdue work for building systems."},{"name":"Asset and contractor records","value":"Keep Building Work And History Together","valueDescription":"Maintain building and asset records with internal and contractor work, inspections, and related documentation."}]},{"name":"UpKeep Field Service","anchor":"product-upkeep-field-service","type":"Product","url":"https://upkeep.com/product/field-service-management/","summary":"Coordinates field service dispatch, customer sites, routes, and invoices in one application.","description":"UpKeep Field Service is an application for managing dispatch, customer sites, routes, and invoices. It is part of UpKeep’s asset operations platform, where applications share data, login, and permissions.","pricing":{},"features":[{"name":"Customer site management","value":"Organize Customer Sites","valueDescription":"Keep customer sites within the field service application for managing service operations."},{"name":"Route and dispatch management","value":"Coordinate Routes And Dispatch","valueDescription":"Manage routes and dispatch as part of coordinating field service work."},{"name":"Invoice management","value":"Manage Service Invoices","valueDescription":"Keep invoice workflows within the field service application."}]},{"name":"UpKeep Contracts","anchor":"product-upkeep-contracts","type":"Product","url":"https://upkeep.com/product/contract-management/","summary":"Manages agreements, renewal dates, and contract spend in one application.","description":"UpKeep Contracts is an application on the UpKeep Asset Operations Platform for managing agreements, renewal dates, and contract spend. It shares the platform’s data, login, and permissions with other applications.","pricing":{},"features":[{"name":"Agreement management","value":"Manage Agreements","valueDescription":"Keep agreements managed within the Contracts application."},{"name":"Contract spend and renewal tracking","value":"Track Spend And Renewal Dates","valueDescription":"Keep contract spend and renewal dates visible in the application."}]},{"name":"UpKeep Tool Tracking","anchor":"product-upkeep-tool-tracking","type":"Product","url":"https://upkeep.com/product/tool-tracking/","summary":"Tracks tool check-outs, returns, and overdue items to improve visibility into tool availability.","description":"UpKeep Tool Tracking helps teams record tool check-outs and returns and identify tools that have not been returned when expected.","pricing":{},"features":[{"name":"Tool circulation tracking","value":"Track Tool Check-Outs And Returns","valueDescription":"Record when tools are checked out and returned to keep tool circulation visible."},{"name":"Overdue tool tracking","value":"Identify Overdue Tools","valueDescription":"Highlight tools that have not been returned when expected."}]},{"name":"UpKeep Inspection Forms","anchor":"product-upkeep-inspection-forms","type":"Product","url":"https://upkeep.com/product/inspection-forms/","summary":"Creates equipment-specific inspection forms, routes them through workflows, and keeps responses recorded.","description":"UpKeep Inspection Forms is an application for building inspection forms, routing them, and keeping response records. Forms can be tailored to specific equipment and operational needs.","pricing":{},"features":[{"name":"Inspection form builder","value":"Build Equipment-Specific Forms","valueDescription":"Create inspection forms for particular equipment and team requirements."},{"name":"Form routing and response records","value":"Route Forms And Record Responses","valueDescription":"Direct forms through configured processes and keep submitted inspection information available."}]},{"name":"UpKeep Request Portal","anchor":"product-upkeep-request-portal","type":"Product","url":"https://upkeep.com/product/maintenance-request-portal/","summary":"Lets internal and external requesters report maintenance issues and follow status without accessing the full CMMS.","description":"UpKeep Request Portal provides a public form for people outside the system to submit maintenance requests. Requesters can use a link or QR code, and requests can convert into work orders with status updates sent back to the person who reported the issue. Requester seats are free and unlimited, and forms can be customized.","pricing":{},"features":[{"name":"Public maintenance request intake","value":"Capture Requests From Outside The System","valueDescription":"A public form lets people who do not use the CMMS submit maintenance requests."},{"name":"Request-to-work-order conversion and updates","value":"Convert Requests And Share Progress","valueDescription":"Bring reported issues into the maintenance workflow and keep requesters informed of status."},{"name":"Link and QR code access","value":"Make Request Submission Easy To Reach","valueDescription":"Share a portal link or QR code so requesters can report a problem from their devices."},{"name":"Customizable forms and unlimited requester seats","value":"Tailor Forms For More Requesters","valueDescription":"Adapt request forms to the collection process and allow broad participation without paid requester seats."}]},{"name":"UpKeep SOP Library","anchor":"product-upkeep-sop-library","type":"Product","url":"https://upkeep.com/product/sop-software/","summary":"Keeps standard operating procedures organized and current with controlled documents, version tracking, and review dates.","description":"UpKeep SOP Library is a document application for managing controlled standard operating procedures. It helps teams organize procedures, track document versions, and keep review dates visible.","pricing":{},"features":[{"name":"Controlled SOP management","value":"Manage Procedures In One Library","valueDescription":"Keep controlled standard operating procedures organized in a dedicated document library."},{"name":"SOP version and review date tracking","value":"Track Procedure Versions And Reviews","valueDescription":"Keep track of SOP versions and review dates for controlled procedures."}]},{"name":"UpKeep DataHub","anchor":"product-upkeep-datahub","type":"Platform","url":"https://upkeep.com/product/data-hub","summary":"Unifies and standardizes asset data across systems to improve visibility and support data-driven asset operations.","description":"UpKeep DataHub is a centralized data ecosystem for collecting asset data, standardizing it into common data models, and automating data-driven asset operations. It brings together maintenance, production, PLC, and sensor data. Teams can transform data without code, create metrics dashboards, monitor asset health, measure equipment criticality and risk, and load transformed data into BI solutions, data warehouses, and other endpoints.","pricing":{},"features":[{"name":"Asset data ingestion","value":"Bring Asset Data Together","valueDescription":"Gather data from maintenance, production, and operational sources in a centralized ecosystem."},{"name":"No-code data transformation","value":"Standardize Data Without Coding","valueDescription":"Convert data from different sources into a consistent structure for asset operations."},{"name":"Asset data routing","value":"Send Data To Critical Systems","valueDescription":"Route standardized data to tools and storage used for visualization, audits, and analytics."},{"name":"Asset health, risk, and OEE dashboards","value":"Monitor Asset Health And Performance","valueDescription":"Use dashboards and configurable measures to review production, asset condition, and equipment risk."}]},{"name":"UpKeep Implementation, Training, Support, And Customer Success","anchor":"product-upkeep-implementation-training-support-and-customer-success","type":"Service","url":"https://upkeep.com/customer-success/","summary":"Helps teams configure UpKeep, migrate data, train users, and get expert support to strengthen adoption and meet maintenance goals.","description":"UpKeep provides implementation, training, technical support, and customer success services. Implementation packages can include project management, system configuration, data migration, team training, preventive maintenance setup, and multisite deployment. Support options include live chat, phone, text, and email, with premium service offering a priority queue, dedicated Success Manager, and ongoing custom training and consulting. Self-service resources include Help Center articles, webinars, videos, tutorials, and feature updates.","pricing":{},"features":[{"name":"Project planning and system configuration","value":"Configure UpKeep With Expert Guidance","valueDescription":"Get project planning and setup assistance tailored to the implementation scope and deployment."},{"name":"Data preparation and migration","value":"Move Existing Maintenance Data Into UpKeep","valueDescription":"Prepare and import existing maintenance records into UpKeep to support deployment."},{"name":"Team training and onboarding","value":"Prepare Teams To Use UpKeep","valueDescription":"Help teams learn the system through guided sessions and training appropriate to the implementation package."},{"name":"Technical support and success management","value":"Get Expert Help And Ongoing Guidance","valueDescription":"Reach support through available service channels and work with a dedicated Success Manager on UpKeep use."},{"name":"Self-service learning resources","value":"Find Answers And Learn On Demand","valueDescription":"Use self-service resources to answer questions and learn how to use UpKeep."}]}],"audiences":[],"segments":[],"faq":[],"comparisons":[],"sources":[{"url":"https://upkeep.com","text":"UpKeep"},{"url":"https://upkeep.com/asset-operations-platform/","text":"UpKeep Asset Operations Platform"},{"url":"https://upkeep.com/product/cmms-software/","text":"UpKeep CMMS"},{"url":"https://upkeep.com/product/nova/","text":"UpKeep Nova"},{"url":"https://upkeep.com/product/learn/","text":"UpKeep Learn"},{"url":"https://upkeep.com/product/safety/","text":"UpKeep Safety"},{"url":"https://upkeep.com/product/edge-iiot/","text":"UpKeep Edge"},{"url":"https://appstore.upkeep.com/","text":"UpKeep Studio"},{"url":"https://upkeep.com/product/inventory-management/","text":"UpKeep Inventory"},{"url":"https://upkeep.com/product/production/","text":"UpKeep Production"},{"url":"https://upkeep.com/product/quality/","text":"UpKeep Quality"},{"url":"https://upkeep.com/product/procurement/","text":"UpKeep Procurement"},{"url":"https://upkeep.com/product/workforce/","text":"UpKeep Workforce"},{"url":"https://upkeep.com/product/projects/","text":"UpKeep Projects"},{"url":"https://upkeep.com/product/capital-planning/","text":"UpKeep Capital Planning"},{"url":"https://upkeep.com/product/facilities/","text":"UpKeep Facilities"},{"url":"https://upkeep.com/product/field-service-management/","text":"UpKeep Field Service"},{"url":"https://upkeep.com/product/contract-management/","text":"UpKeep Contracts"},{"url":"https://upkeep.com/product/tool-tracking/","text":"UpKeep Tool Tracking"},{"url":"https://upkeep.com/product/inspection-forms/","text":"UpKeep Inspection Forms"},{"url":"https://upkeep.com/product/maintenance-request-portal/","text":"UpKeep Request Portal"},{"url":"https://upkeep.com/product/sop-software/","text":"UpKeep SOP Library"},{"url":"https://upkeep.com/product/data-hub","text":"UpKeep DataHub"},{"url":"https://upkeep.com/customer-success/","text":"UpKeep Implementation, Training, Support, And Customer Success"}]}