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UUUlabs, Inc. d/b/a Udext logo

Ulabs, Inc. d/b/a Udext

Unclaimed
Enterprise Communicationswww.udext.comUpdated

Udext provides an SMS-based internal communications platform for frontline teams, enabling real-time messaging, surveys, newsletters, and alerts across distributed workforces.

Overview

Ulabs, Inc. d/b/a Udext provides a mobile-friendly, SMS-based internal communications platform for frontline workers. The solution enables real-time, two-way messaging, automated alerts, quick surveys, and content distribution to distributed teams. It supports feedback collection, scalable content delivery (including newsletters), and analytics, with automation and integrations that keep contact data synchronized with HRIS and payroll systems. Designed to improve information flow, employee engagement, safety, and operational efficiency across diverse work locations, the platform serves organizations seeking to reach deskless workforces via text messaging.

Mission statement

Udext helps organizations communicate and engage with their frontline workforce through text messaging.

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What we offer

Employee Alerts

Streamline communication and enhance employee safety with instant alerts and real-time messaging.

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SMS Surveys

Collect Real-Time Feedback Instantly via SMS Surveys.

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Market segments

Employee communications

Capabilities for targeted, two-way messaging, newsletters and scheduled content delivery to deskless and distributed workers via SMS and email, with analytics to measure reach and engagement.

Products: Employee Alerts, SMS Surveys

Emergency mass notification

Rapid multi-channel alerting and incident communication for time-sensitive events, including threat monitoring, incident reporting, time-zone scheduling, and high-delivery read rates.

Products: Employee Alerts

Employee feedback and pulse surveys

Real-time SMS-based pulse surveys and two-way feedback collection with varied question types, automations for recurring measurement, and exportable analytics for HR and operations.

Products: SMS Surveys

HRIS integration and workforce data sync

Automated synchronization of employee contact and roster data with HRIS and payroll systems to maintain accurate distribution lists for communications and compliance.

Products: Employee Alerts

More information about our offering

Employee Alerts

Udext Employee Alerts is an SMS-based notification platform for frontline teams that enables real-time, two-way messaging and urgent alerts. It supports company-wide, location-specific, and department-based messaging and delivers alerts through SMS and Email. The system includes a Threat Monitoring Center for near-real-time risk updates and seamless synchronization with HRIS and payroll data.

  • Tailor Alerts By Group
    Effortlessly customize your messaging for specific groups, ensuring timely and relevant communication.
  • Achieve High Engagement
    Utilizing SMS ensures that critical communications are read immediately, enhancing responsiveness.
  • Stay Informed On Threats
    Proactively address risks by receiving alerts on environmental changes that could impact operations.
  • Monitor Content Engagement
    Gain valuable insights with detailed analytics on open rates, click-throughs, read times, and other metrics.
  • Break Language Barriers
    Automatically translate every alert to help diverse teams understand critical information without delay.
  • Ensure Accurate Contact Records
    All updates are synchronized, providing an accurate overview of employee contact information for messaging.
  • Maximize Message Reach
    Ensure critical updates are received via multiple channels, accommodating employee preferences.
  • Optimize Content Reach
    Easily create custom distribution lists and schedule messages for specific time zones.
  • Enhance Safety Protocols
    Empower employees to report incidents efficiently with forms accessible directly via SMS.
  • Craft Newsletters Effortlessly
    Access 100+ customizable templates for seamless newsletter creation.
  • Save Time With Templates
    Use pre-set templates for frequent alerts, allowing quick deployment of essential messages.
  • Ensure Timely Data Updates
    Integrate with existing HRIS and Payroll systems to keep contact data current.
  • Ensure Timely Delivery
    Schedule newsletters to be sent according to recipients’ time zones.

SMS Surveys

Udext SMS Surveys lets you send surveys and polls via SMS to collect real-time feedback from employees. It supports varied question types and real-time responses, with automation for scheduled surveys and easy export of results.

  • Export Survey Results Easily
    Facilitate smooth reporting processes by allowing users to export survey data directly.
  • Achieve High Engagement Rates
    SMS messages have a 98% open rate, ensuring your surveys reach employees effectively.
  • Get Instant Feedback
    Enable immediate feedback collection, ensuring that results are actionable and timely.
  • Receive Quick Responses
    Ensure timely insights from employees.
  • Facilitate Two-Way Engagement
    Improve understanding and response accuracy through interactive conversations.
  • Customize Your Survey Questions
    Use different question types to gather comprehensive feedback.
  • Schedule Recurring Surveys Automatically
    Streamline the feedback process by scheduling surveys in advance.
  • Enhance Engagement With Conversations
    Facilitate meaningful dialogue for better clarity.

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