{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/udext-com","markdownUrl":"https://nowen.ai/agents/udext-com.md","jsonUrl":"https://nowen.ai/agents/udext-com.json","name":"Ulabs, Inc. d/b/a Udext","nickname":"Udext","website":"https://www.udext.com","industry":"Enterprise Communications","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-07T00:20:01.811Z","summary":"Udext provides an SMS-based internal communications platform for frontline teams, enabling real-time messaging, surveys, newsletters, and alerts across distributed workforces.","description":"Ulabs, Inc. d/b/a Udext provides a mobile-friendly, SMS-based internal communications platform for frontline workers. The solution enables real-time, two-way messaging, automated alerts, quick surveys, and content distribution to distributed teams. It supports feedback collection, scalable content delivery (including newsletters), and analytics, with automation and integrations that keep contact data synchronized with HRIS and payroll systems. Designed to improve information flow, employee engagement, safety, and operational efficiency across diverse work locations, the platform serves organizations seeking to reach deskless workforces via text messaging.","mission":"Udext helps organizations communicate and engage with their frontline workforce through text messaging.","directory":{"industryName":"Enterprise Communications","agentCount":12,"indexable":true,"hubUrl":"https://nowen.ai/industry/enterprise-communications"},"aiReaderFamilies":["Anthropic","Perplexity","Amazon"],"products":[{"name":"Employee Alerts","type":"Platform","url":"https://www.udext.com/employee-alerts","summary":"Streamline communication and enhance employee safety with instant alerts and real-time messaging.","description":"Udext Employee Alerts is an SMS-based notification platform for frontline teams that enables real-time, two-way messaging and urgent alerts. It supports company-wide, location-specific, and department-based messaging and delivers alerts through SMS and Email. The system includes a Threat Monitoring Center for near-real-time risk updates and seamless synchronization with HRIS and payroll data.","pricing":{},"features":[{"name":"Advanced employee grouping","value":"Tailor Alerts By Group","valueDescription":"Effortlessly customize your messaging for specific groups, ensuring timely and relevant communication."},{"name":"Real-time SMS alerts","value":"Achieve High Engagement","valueDescription":"Utilizing SMS ensures that critical communications are read immediately, enhancing responsiveness."},{"name":"Threat Monitoring Center","value":"Stay Informed On Threats","valueDescription":"Proactively address risks by receiving alerts on environmental changes that could impact operations."},{"name":"Detailed analytics","value":"Monitor Content Engagement","valueDescription":"Gain valuable insights with detailed analytics on open rates, click-throughs, read times, and other metrics."},{"name":"Auto translation","value":"Break Language Barriers","valueDescription":"Automatically translate every alert to help diverse teams understand critical information without delay."},{"name":"HRIS and payroll integrations","value":"Ensure Accurate Contact Records","valueDescription":"All updates are synchronized, providing an accurate overview of employee contact information for messaging."},{"name":"Multi-channel alerts","value":"Maximize Message Reach","valueDescription":"Ensure critical updates are received via multiple channels, accommodating employee preferences."},{"name":"Distribution lists and cross-channel delivery","value":"Optimize Content Reach","valueDescription":"Easily create custom distribution lists and schedule messages for specific time zones."},{"name":"Incident reporting forms","value":"Enhance Safety Protocols","valueDescription":"Empower employees to report incidents efficiently with forms accessible directly via SMS."},{"name":"Drag-and-drop newsletter editor","value":"Craft Newsletters Effortlessly","valueDescription":"Access 100+ customizable templates for seamless newsletter creation."},{"name":"Message templates and scheduling","value":"Save Time With Templates","valueDescription":"Use pre-set templates for frequent alerts, allowing quick deployment of essential messages."},{"name":"Maintain Up-to-Date Lists","value":"Ensure Timely Data Updates","valueDescription":"Integrate with existing HRIS and Payroll systems to keep contact data current."},{"name":"Time-zone scheduling","value":"Ensure Timely Delivery","valueDescription":"Schedule newsletters to be sent according to recipients’ time zones."}]},{"name":"SMS Surveys","type":"Platform","url":"https://www.udext.com/surveys","summary":"Collect Real-Time Feedback Instantly via SMS Surveys.","description":"Udext SMS Surveys lets you send surveys and polls via SMS to collect real-time feedback from employees. It supports varied question types and real-time responses, with automation for scheduled surveys and easy export of results.","pricing":{},"features":[{"name":"Exportable analytics","value":"Export Survey Results Easily","valueDescription":"Facilitate smooth reporting processes by allowing users to export survey data directly."},{"name":"High engagement metrics","value":"Achieve High Engagement Rates","valueDescription":"SMS messages have a 98% open rate, ensuring your surveys reach employees effectively."},{"name":"Real-time SMS feedback","value":"Get Instant Feedback","valueDescription":"Enable immediate feedback collection, ensuring that results are actionable and timely."},{"name":"Immediate feedback collection","value":"Receive Quick Responses","valueDescription":"Ensure timely insights from employees."},{"name":"Two-way SMS conversations","value":"Facilitate Two-Way Engagement","valueDescription":"Improve understanding and response accuracy through interactive conversations."},{"name":"Varied question types","value":"Customize Your Survey Questions","valueDescription":"Use different question types to gather comprehensive feedback."},{"name":"Set-and-forget automations","value":"Schedule Recurring Surveys Automatically","valueDescription":"Streamline the feedback process by scheduling surveys in advance."},{"name":"Engage in Real-Time Conversations","value":"Enhance Engagement With Conversations","valueDescription":"Facilitate meaningful dialogue for better clarity."}]}],"audiences":[],"segments":[{"name":"Employee communications","description":"Capabilities for targeted, two-way messaging, newsletters and scheduled content delivery to deskless and distributed workers via SMS and email, with analytics to measure reach and engagement.","color":1,"productNames":["Employee Alerts","SMS Surveys"]},{"name":"Emergency mass notification","description":"Rapid multi-channel alerting and incident communication for time-sensitive events, including threat monitoring, incident reporting, time-zone scheduling, and high-delivery read rates.","color":2,"productNames":["Employee Alerts"]},{"name":"Employee feedback and pulse surveys","description":"Real-time SMS-based pulse surveys and two-way feedback collection with varied question types, automations for recurring measurement, and exportable analytics for HR and operations.","color":3,"productNames":["SMS Surveys"]},{"name":"HRIS integration and workforce data sync","description":"Automated synchronization of employee contact and roster data with HRIS and payroll systems to maintain accurate distribution lists for communications and compliance.","color":4,"productNames":["Employee Alerts"]}],"faq":[],"comparisons":[],"sources":[{"url":"https://www.udext.com","text":"Ulabs, Inc. d/b/a Udext"},{"url":"https://www.udext.com/employee-alerts","text":"Employee Alerts"},{"url":"https://www.udext.com/surveys","text":"SMS Surveys"}]}