Springbrook Software

Unifies local government finance and administrative operations, automates routine work, and gives staff and residents secure, accessible services.

Connects finance, GIS, and field operations so local governments can manage infrastructure, understand asset costs, and deliver services proactively.

Helps local governments manage permitting and community development workflows while giving residents and businesses convenient access to applications, payments, and updates.

Manages property taxes from assessment through collection with tools for billing, payments, reporting, and current and delinquent tax processing.

Helps residents pay government bills conveniently while giving municipalities flexible payment options and visibility into payment processing.

Helps smaller governments manage finance, payroll, utility billing, assets, and payments in one cloud-based solution designed for quick deployment.

Handles utility bill production and payment processing while supporting convenient customer payments and agency billing practices.

Helps local governments manage meetings.

Cirrus Finance Platform

Cirrus Finance Platform is a multi-tenant SaaS finance and ERP platform for local government agencies. Its integrated suite brings together fund accounting, payroll, HR, budgeting, utility billing, tax, cashless payments, and analytics. The platform supports browser and mobile access, workflow automation, AI-assisted invoice processing, and cybersecurity protections. Its finance, budgeting, workforce, utility billing, reporting, and analytics capabilities help agencies manage core operations and provide accessible services to residents.

Category: ERP Software

• Unify Core Agency Operations
  Connect essential government finance and administrative applications in one integrated platform.
• Manage Government Finances In One Place
  Manage core accounting and related financial operations through a connected suite, with standardized financial data and tools for reconciliation, assets, inventory, and projects.
• Automate Invoice Processing
  Extract invoice details and create records linked to vendors, reducing manual data entry and vendor searches.
• Automate Budget Book Creation
  Reduce manual effort in preparing budget books through automated creation.
• Model Alternative Budget Scenarios
  Explore complex and what-if budget scenarios with a built-in modeler that can auto-populate.
• Manage Payroll And Employee Time
  Support payroll processing, timekeeping, leave workflows, approvals, and overtime calculations.
• Support Compliant Payroll Processing
  Use tax filing automation, reporting exports, regulation updates, checks, and reminders to manage payroll requirements.
• Manage Multiple Utility Services
  Manage billing for a range of utility services and billable resources within the integrated platform.
• Adapt Billing To Different Scenarios
  Configure utility billing for different requirements using flexible rates, averaging, deposits, and water allocation calculations.
• Connect Billing And Payment Workflows
  Offer multiple payment channels and connect utility billing with online payment activity, refunds, and the general ledger.
• Analyze Agency Data And Reports
  Use visualizations, predefined and custom reports, scheduled delivery, and data alerts to review operational and financial information.
• Protect Agency Data And Infrastructure
  Cybersecurity protections are designed to safeguard agency infrastructure and citizen data.
• Automate Routine Department Work
  Reduce manual processing and data entry across departments and expedite routine financial processes.
• Access Current Tools From Any Device
  Use browser and mobile access to reach supported tools and tasks from internet-enabled devices, while automatic updates keep the software current.
• Coordinate Budgeting And Long-Range Planning
  Support distributed budget entry, financial and strategic plans, position-based budgets, and long-range planning with tools for collaboration and accurate calculations.
• Track Budget Approvals And Changes
  Manage budget review through approval workflows and maintain a record of changes.
• Publish Accessible Budget Reports
  Create and publish tailored reports and present budget information in accessible formats for personnel and citizens.
• Manage Employee Processes
  Support workforce processes from recruitment and onboarding through learning, performance management, benefits, and employee self-service.
• Centralize HR Documents And Workflows
  Organize HR forms, sharing, signatures, and processes through centralized document management and configurable workflows.
• Generate Workforce Insights
  Review recruiting, payroll, labor cost, and employee progress information through workforce reports.
• Manage Meters And Vendor Integrations
  Manage account meters and rates while using built-in support for major meter vendors and AMI systems.
• Coordinate Customer And Service Workflows
  Access customer account information and connect collections and service requests to utility billing.
• Review Financial Data And Tasks
  Use dashboards, reporting tools, and real-time financial data to monitor approvals, tasks, and agency financial information.
• Track And Protect Financial Data
  Use internal controls and audit trails to track financial activity and protect agency data.
• Approve Actions And Track Changes
  Support review of actions and retain a record of activity through electronic approvals and audit trails.
• Access And Share Reports
  Access reports on mobile devices and share report definitions with other agencies in the Springbrook community.
• Give Residents Easier Service Access
  Provide residents with online access to agency services and utility, municipal fee, and tax payments.
• Add Context To Budget Entries
  Attach commentary and supporting materials to budget information.
• Manage Local Government Meetings
  Use a Cirrus module designed for local government meeting management.

Cirrus Asset Management

Cirrus Asset Management is public works asset management software for local governments. It brings finance, GIS, and field execution together to help agencies manage infrastructure assets, track lifecycle costs, coordinate field work, and deliver essential services. The platform supports GIS-driven asset intelligence, inspection and maintenance tracking, mobile work and service requests, and operational visibility. Centralized asset and cost information helps agencies improve accountability, understand asset costs, and reduce reactive maintenance and costly emergencies.

• Connect Finance, GIS, And Field Work
  Bring financial and operational information together in one platform to help administrative staff and field crews coordinate work.
• Map And Monitor Infrastructure Assets
  Use GIS-driven tools to map, monitor, and manage infrastructure assets and support informed work prioritization.
• Track Asset Lifecycle Costs
  Combine financial and operational information to understand asset lifecycle costs and inform infrastructure management.
• Manage Mobile Work And Service Requests
  Equip field teams with mobile tools and deliver service requests to crews in real time to improve coordination.
• Centralize Inspection And Maintenance Data
  Keep inspection, maintenance, and cost information centralized to support auditability, compliance, and accountability.
• Manage Vertical And Horizontal Assets
  Manage vertical and horizontal infrastructure assets in one mobile platform.
• Improve Operational Visibility
  Give agencies visibility into asset management and field operations to support coordination and accountability.
• Prioritize Work And Reduce Reactive Repairs
  Anticipate needs and prioritize work to reduce reactive maintenance and costly emergencies.

Cirrus Permitting & Land Management

Cirrus Permitting & Land Management supports local government permitting and community development, including building permits, licensing, planning and zoning, electronic plan review, code enforcement, mobile inspections, redevelopment, business tax filings, meeting agendas and hearing dockets, and fire compliance and reporting. Residents and businesses can use a 24/7 portal for applications, payments, and updates. AI permitting assists with applications and plan review, while staff retain review and sign-off.

• Manage Permit Applications, Reviews, And Approvals
  Bring building permit applications, reviews, and approvals together in one system.
• Help Applicants Submit More Complete Applications
  Provide application advice and completeness checks, with an initial review to support staff review and approval.
• Give Users 24/7 Access To Services
  Allow residents and businesses to access applications, payments, and updates through a portal available 24/7.
• Check Plans Against ICC Codes
  Automatically check plans against ICC codes to support the review process.
• Coordinate Planning And Zoning Requests
  Manage planning workflows and coordinate zoning requests across departments.
• Review Plans Digitally With Real-Time Feedback
  Support digital plan review with real-time collaboration and feedback.
• Track Violations, Inspections, And Resolutions
  Use documented workflows to track code violations, inspections, and resolutions.
• Capture Inspection Details From Any Device
  Record inspection notes, photos, and results directly from a device.
• Manage License Applications And Renewals Online
  Support online license applications and manage renewals and approvals.
• Track Fire Inspections And Compliance Reports
  Track fire inspections, citations, and reports in support of public safety compliance.
• Track Redevelopment Projects From Proposal To Completion
  Provide visibility and documentation to oversee redevelopment projects throughout their lifecycle.
• Manage Business Tax Submissions
  Support submission and management of business tax data.
• Manage Board And Commission Meetings
  Support scheduling, notifications, and documentation for boards and commissions.

Springbrook Property Tax Management

Springbrook Property Tax Management provides property tax billing and collection for residential, commercial, agricultural, and personal property, from assessment through collection. It includes assessment database integration, reporting, online payments, and capabilities for auditors, treasurers, and tax collectors. The solution supports current and delinquent tax processing, refunds, tax sale management, specialized tax workflows for Northeastern municipalities, and web-based CAMA parcel, assessment, appraisal, and documentation management. CAMA integrates with property tax applications in real time and includes GIS, document, user, and task management capabilities.

• Manage Taxes From Assessment Through Collection
  Handle property tax workflows across assessment, billing, and collection for multiple property types.
• Connect Assessment Data With Tax Applications
  Connect assessment and appraisal workflows with property tax applications through database integration and real-time CAMA integration.
• Manage Multiple Property And Tax Types
  Manage and calculate multiple real and personal property tax types, including specialized property categories and vehicle taxes.
• Process Current And Delinquent Taxes
  Process current tax payments, issue refunds, track bankruptcy cases, and manage delinquent accounts and notices.
• Manage Parcels And Appraisals Online
  Manage parcel information, assessments, appraisals, and documentation through a web-based system with built-in appraisal and sketching tool integration.
• Access Tax Reports And Processing Details
  Use property tax reporting tools, including delinquent tax processing and state-specific reporting in the Northeastern solution.
• Support State-Specific Tax Requirements
  Support state requirements, including state-specific delinquent tax processing and reporting in the Northeastern solution.
• Configure Tax Workflows For Northeastern Municipalities
  Use Northeastern-focused tax workflows with configurable calculations, exemptions, integrations, account history, OCR and barcode processing, and support for New York tax sales and Massachusetts tax titles.
• Track Adjustments And Generate Abatement Certificates
  Track adjustments and abatements, process individual or batch adjustments, and automatically generate abatement certificates in the Northeastern solution.
• Accept Online Tax Payments
  Provide taxpayers with an online payment option for property taxes.
• Manage The Tax Sale Process
  Manage tax sale activity through Tax Sale Management, which can be bundled with Treasurer and Tax Collector software.
• Connect Property Data With GIS
  Use standard GIS integration within the CAMA solution.
• Organize CAMA Users, Documents, And Tasks
  Manage users, scanned documentation, owners, workgroups, and tasks through CAMA tools.

Xpress Bill Pay

Xpress Bill Pay by Springbrook is an online payment system for local governments. It supports utility bill, municipal fee, and tax payments through multiple channels, with real-time posting, payment history, reminders, lockbox service, a government forms builder, and integration with Springbrook.

• Pay Government Bills Online
  Residents can make payments for utilities, municipal fees, and taxes online.
• Choose From Multiple Payment Channels
  Residents can choose among web, text, phone, mobile app, online banking, guest checkout, and point-of-sale payment options.
• Post Payments On Their Transaction Date
  Payments are posted with the date they are made, helping payment activity appear promptly.
• Protect Payments With Financial-Grade Security
  The service uses security technology described as the same as that used by leading financial institutions.
• Receive Email Bill Reminders
  Residents can receive email alerts about bill arrival, due dates, and payment.
• Review Payment History And Confirmations
  Residents can review payment history and confirmations for online transactions.
• Connect Payments With Springbrook
  Integration connects Xpress Bill Pay with the Springbrook environment.
• Outsource Payment Sorting
  The lockbox service handles payment sorting for the agency.
• Create Government Forms Quickly
  Agencies can create government forms through the forms builder.
• Submit Utility Service Requests
  Residents can submit utility service requests through the portal, and Utility Billing users can view and manage them in Cirrus.

Springbrook Express

Springbrook Express is all-in-one cloud finance software for small towns, special districts, fire districts, and cash-basis governments. It provides an integrated fund-based financial suite with finance, utility billing, HR and payroll, asset management, payments, and related applications. The complete solution is designed to deploy quickly and easily, with year-round training and support.

Category: ERP Software

• Manage Government Finances In One Suite
  Bring government finance applications together in a fund-based suite designed for small towns, special districts, fire districts, and cash-basis governments.
• Bill Customer Groups On Different Schedules
  Manage utility billing for different customer groups on different schedules.
• Manage Human Resources And Payroll
  Use HR and payroll capabilities, including employee organization by groups and positions.
• Deploy A Complete Solution Quickly
  Deploy the complete finance solution quickly and easily.
• Manage Government Assets
  Access asset management alongside finance, utility billing, HR and payroll, and payment capabilities.
• Support Government Payments
  Use payment capabilities as part of the Springbrook Express solution.
• Access Training And Support Year-Round
  Use year-round training and Springbrook support resources for product information, documentation, and assistance.

Bill Print & Mail

Springbrook’s Bill Print & Mail is a utility billing service for local government agencies. Integrated with Springbrook utility billing, it enables agencies to print, proof, and mail bills and receive payments directly. The service supports customizable bills, payment-return envelopes, near real-time reconciliation, barcode processing, online payments, and bill messaging. Agencies can maintain their current export process without changing how they send billing data.

• Outsource Bill Mailing
  Springbrook handles bill mailing for agencies.
• Connect Billing And Mailing
  Connect bill production and mailing with agencies’ Springbrook utility billing solution.
• Print And Proof Utility Bills
  Use the in-house service to print bills and proof them before mailing.
• Receive And Reconcile Payments
  Receive payments through the service and keep payment records current with near real-time reconciliation.
• Enable Online Payments
  Give customers access to online payment options through URLs and QR codes on bills.
• Maintain Current Export Processes
  Continue using current processes for exporting billing data.
• Include Payment-Return Materials
  Provide a statement stub and return envelope for customers mailing payments.
• Add Custom Bill Messages
  Share news and messages on bills and use the flyer option to provide additional customer information.
• Use Barcodes In Multiple Locations
  Use barcode processing in the office or at the pay site.

Cirrus Meeting Management

A Springbrook Cirrus module for local government meeting management.