{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/springbrooksoftware-com","markdownUrl":"https://nowen.ai/agents/springbrooksoftware-com.md","jsonUrl":"https://nowen.ai/agents/springbrooksoftware-com.json","name":"Springbrook Software","nickname":"Springbrook","website":"https://springbrooksoftware.com","location":"American Fork, UT, United States","address":{"city":"American Fork","state":"UT","country":"United States"},"industry":"Local Government Technology","deliveryModel":"software","marketCategories":{"primary":{"name":"ERP Software","url":"https://nowen.ai/category/erp-software"},"others":[]},"status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-11-11T01:51:29.828Z","summary":"Springbrook Software provides integrated cloud-based financial and administrative software that helps local governments manage operations and serve their communities.","description":"Springbrook Software develops cloud-based enterprise resource planning and finance software for local government agencies. Its integrated capabilities support financial management, utility billing, payroll, human resources, budgeting, tax collection, payments, asset management, and community services. The organization helps public-sector teams streamline workflows, reduce manual work, manage resources, and deliver effective services to residents.","mission":"To develop tools that help people do their jobs more efficiently and accurately, and to make government work better for citizens.","directory":{"industryName":"Local Government Technology","agentCount":5,"indexable":false,"hubUrl":"https://nowen.ai/industry/local-government-technology"},"categoryDirectory":{"name":"ERP Software","agentCount":47,"indexable":true,"url":"https://nowen.ai/category/erp-software"},"aiReaderFamilies":["OpenAI","Perplexity"],"products":[{"name":"Cirrus Finance Platform","anchor":"product-cirrus-finance-platform","type":"Platform","url":"https://springbrooksoftware.com/solutions/cirrus-cloud/","summary":"Unifies local government finance and administrative operations, automates routine work, and gives staff and residents secure, accessible services.","description":"Cirrus Finance Platform is a multi-tenant SaaS finance and ERP platform for local government agencies. Its integrated suite brings together fund accounting, payroll, HR, budgeting, utility billing, tax, cashless payments, and analytics. The platform supports browser and mobile access, workflow automation, AI-assisted invoice processing, and cybersecurity protections. Its finance, budgeting, workforce, utility billing, reporting, and analytics capabilities help agencies manage core operations and provide accessible services to residents.","pricing":{},"features":[{"name":"Integrated government applications","value":"Unify Core Agency Operations","valueDescription":"Connect essential government finance and administrative applications in one integrated platform."},{"name":"Fund accounting and financial operations","value":"Manage Government Finances In One Place","valueDescription":"Manage core accounting and related financial operations through a connected suite, with standardized financial data and tools for reconciliation, assets, inventory, and projects."},{"name":"Invoice processing automation","value":"Automate Invoice Processing","valueDescription":"Extract invoice details and create records linked to vendors, reducing manual data entry and vendor searches."},{"name":"Budget book automation","value":"Automate Budget Book Creation","valueDescription":"Reduce manual effort in preparing budget books through automated creation."},{"name":"Budget scenario modeling","value":"Model Alternative Budget Scenarios","valueDescription":"Explore complex and what-if budget scenarios with a built-in modeler that can auto-populate."},{"name":"Payroll and timekeeping","value":"Manage Payroll And Employee Time","valueDescription":"Support payroll processing, timekeeping, leave workflows, approvals, and overtime calculations."},{"name":"Payroll tax and compliance management","value":"Support Compliant Payroll Processing","valueDescription":"Use tax filing automation, reporting exports, regulation updates, checks, and reminders to manage payroll requirements."},{"name":"Utility billing","value":"Manage Multiple Utility Services","valueDescription":"Manage billing for a range of utility services and billable resources within the integrated platform."},{"name":"Flexible utility billing rules","value":"Adapt Billing To Different Scenarios","valueDescription":"Configure utility billing for different requirements using flexible rates, averaging, deposits, and water allocation calculations."},{"name":"Utility payments and financial integration","value":"Connect Billing And Payment Workflows","valueDescription":"Offer multiple payment channels and connect utility billing with online payment activity, refunds, and the general ledger."},{"name":"Analytics and reporting","value":"Analyze Agency Data And Reports","valueDescription":"Use visualizations, predefined and custom reports, scheduled delivery, and data alerts to review operational and financial information."},{"name":"Cybersecurity protections","value":"Protect Agency Data And Infrastructure","valueDescription":"Cybersecurity protections are designed to safeguard agency infrastructure and citizen data."},{"name":"Workflow automation","value":"Automate Routine Department Work","valueDescription":"Reduce manual processing and data entry across departments and expedite routine financial processes."},{"name":"Cloud and mobile access","value":"Access Current Tools From Any Device","valueDescription":"Use browser and mobile access to reach supported tools and tasks from internet-enabled devices, while automatic updates keep the software current."},{"name":"Budgeting and planning","value":"Coordinate Budgeting And Long-Range Planning","valueDescription":"Support distributed budget entry, financial and strategic plans, position-based budgets, and long-range planning with tools for collaboration and accurate calculations."},{"name":"Budget approvals and change tracking","value":"Track Budget Approvals And Changes","valueDescription":"Manage budget review through approval workflows and maintain a record of changes."},{"name":"Budget reporting and transparency","value":"Publish Accessible Budget Reports","valueDescription":"Create and publish tailored reports and present budget information in accessible formats for personnel and citizens."},{"name":"Human resources and employee lifecycle management","value":"Manage Employee Processes","valueDescription":"Support workforce processes from recruitment and onboarding through learning, performance management, benefits, and employee self-service."},{"name":"HR documents and workflows","value":"Centralize HR Documents And Workflows","valueDescription":"Organize HR forms, sharing, signatures, and processes through centralized document management and configurable workflows."},{"name":"Workforce reporting and analytics","value":"Generate Workforce Insights","valueDescription":"Review recruiting, payroll, labor cost, and employee progress information through workforce reports."},{"name":"Meter and AMI integrations","value":"Manage Meters And Vendor Integrations","valueDescription":"Manage account meters and rates while using built-in support for major meter vendors and AMI systems."},{"name":"Utility customer accounts and service workflows","value":"Coordinate Customer And Service Workflows","valueDescription":"Access customer account information and connect collections and service requests to utility billing."},{"name":"Financial dashboards and real-time data","value":"Review Financial Data And Tasks","valueDescription":"Use dashboards, reporting tools, and real-time financial data to monitor approvals, tasks, and agency financial information."},{"name":"Financial controls and audit trails","value":"Track And Protect Financial Data","valueDescription":"Use internal controls and audit trails to track financial activity and protect agency data."},{"name":"Electronic approvals and audit trails","value":"Approve Actions And Track Changes","valueDescription":"Support review of actions and retain a record of activity through electronic approvals and audit trails."},{"name":"Mobile reporting and community report sharing","value":"Access And Share Reports","valueDescription":"Access reports on mobile devices and share report definitions with other agencies in the Springbrook community."},{"name":"Citizen service access","value":"Give Residents Easier Service Access","valueDescription":"Provide residents with online access to agency services and utility, municipal fee, and tax payments."},{"name":"Budget commentary and attachments","value":"Add Context To Budget Entries","valueDescription":"Attach commentary and supporting materials to budget information."},{"name":"Meeting management module","value":"Manage Local Government Meetings","valueDescription":"Use a Cirrus module designed for local government meeting management."}],"marketCategories":[{"name":"ERP Software","url":"https://nowen.ai/category/erp-software"}]},{"name":"Cirrus Asset Management","anchor":"product-cirrus-asset-management","type":"Product","url":"https://springbrooksoftware.com/solutions/cirrus-asset-management/","summary":"Connects finance, GIS, and field operations so local governments can manage infrastructure, understand asset costs, and deliver services proactively.","description":"Cirrus Asset Management is public works asset management software for local governments. It brings finance, GIS, and field execution together to help agencies manage infrastructure assets, track lifecycle costs, coordinate field work, and deliver essential services. The platform supports GIS-driven asset intelligence, inspection and maintenance tracking, mobile work and service requests, and operational visibility. Centralized asset and cost information helps agencies improve accountability, understand asset costs, and reduce reactive maintenance and costly emergencies.","pricing":{},"features":[{"name":"Integrated financial and field management","value":"Connect Finance, GIS, And Field Work","valueDescription":"Bring financial and operational information together in one platform to help administrative staff and field crews coordinate work."},{"name":"GIS-driven asset intelligence","value":"Map And Monitor Infrastructure Assets","valueDescription":"Use GIS-driven tools to map, monitor, and manage infrastructure assets and support informed work prioritization."},{"name":"Lifecycle cost tracking and analytics","value":"Track Asset Lifecycle Costs","valueDescription":"Combine financial and operational information to understand asset lifecycle costs and inform infrastructure management."},{"name":"Mobile work and service request management","value":"Manage Mobile Work And Service Requests","valueDescription":"Equip field teams with mobile tools and deliver service requests to crews in real time to improve coordination."},{"name":"Inspection and maintenance tracking","value":"Centralize Inspection And Maintenance Data","valueDescription":"Keep inspection, maintenance, and cost information centralized to support auditability, compliance, and accountability."},{"name":"Vertical and horizontal asset management","value":"Manage Vertical And Horizontal Assets","valueDescription":"Manage vertical and horizontal infrastructure assets in one mobile platform."},{"name":"Operational visibility and transparency","value":"Improve Operational Visibility","valueDescription":"Give agencies visibility into asset management and field operations to support coordination and accountability."},{"name":"Proactive maintenance and service delivery","value":"Prioritize Work And Reduce Reactive Repairs","valueDescription":"Anticipate needs and prioritize work to reduce reactive maintenance and costly emergencies."}]},{"name":"Cirrus Permitting & Land Management","anchor":"product-cirrus-permitting-and-land-management","type":"Platform","url":"https://springbrooksoftware.com/solutions/cirrus-permitting-and-land-management/","summary":"Helps local governments manage permitting and community development workflows while giving residents and businesses convenient access to applications, payments, and updates.","description":"Cirrus Permitting & Land Management supports local government permitting and community development, including building permits, licensing, planning and zoning, electronic plan review, code enforcement, mobile inspections, redevelopment, business tax filings, meeting agendas and hearing dockets, and fire compliance and reporting. Residents and businesses can use a 24/7 portal for applications, payments, and updates. AI permitting assists with applications and plan review, while staff retain review and sign-off.","pricing":{},"features":[{"name":"Building permit management","value":"Manage Permit Applications, Reviews, And Approvals","valueDescription":"Bring building permit applications, reviews, and approvals together in one system."},{"name":"AI-assisted application review","value":"Help Applicants Submit More Complete Applications","valueDescription":"Provide application advice and completeness checks, with an initial review to support staff review and approval."},{"name":"24/7 citizen portal","value":"Give Users 24/7 Access To Services","valueDescription":"Allow residents and businesses to access applications, payments, and updates through a portal available 24/7."},{"name":"Automated code-based plan checks","value":"Check Plans Against ICC Codes","valueDescription":"Automatically check plans against ICC codes to support the review process."},{"name":"Planning and zoning workflows","value":"Coordinate Planning And Zoning Requests","valueDescription":"Manage planning workflows and coordinate zoning requests across departments."},{"name":"Electronic plan review","value":"Review Plans Digitally With Real-Time Feedback","valueDescription":"Support digital plan review with real-time collaboration and feedback."},{"name":"Code enforcement workflows","value":"Track Violations, Inspections, And Resolutions","valueDescription":"Use documented workflows to track code violations, inspections, and resolutions."},{"name":"Mobile inspections","value":"Capture Inspection Details From Any Device","valueDescription":"Record inspection notes, photos, and results directly from a device."},{"name":"License management","value":"Manage License Applications And Renewals Online","valueDescription":"Support online license applications and manage renewals and approvals."},{"name":"Fire compliance tracking and reporting","value":"Track Fire Inspections And Compliance Reports","valueDescription":"Track fire inspections, citations, and reports in support of public safety compliance."},{"name":"Redevelopment project tracking","value":"Track Redevelopment Projects From Proposal To Completion","valueDescription":"Provide visibility and documentation to oversee redevelopment projects throughout their lifecycle."},{"name":"Business tax filing management","value":"Manage Business Tax Submissions","valueDescription":"Support submission and management of business tax data."},{"name":"Meeting agenda and hearing docket management","value":"Manage Board And Commission Meetings","valueDescription":"Support scheduling, notifications, and documentation for boards and commissions."}]},{"name":"Springbrook Property Tax Management","anchor":"product-springbrook-property-tax-management","type":"Solution","url":"https://springbrooksoftware.com/solutions/property-tax-collection/","summary":"Manages property taxes from assessment through collection with tools for billing, payments, reporting, and current and delinquent tax processing.","description":"Springbrook Property Tax Management provides property tax billing and collection for residential, commercial, agricultural, and personal property, from assessment through collection. It includes assessment database integration, reporting, online payments, and capabilities for auditors, treasurers, and tax collectors. The solution supports current and delinquent tax processing, refunds, tax sale management, specialized tax workflows for Northeastern municipalities, and web-based CAMA parcel, assessment, appraisal, and documentation management. CAMA integrates with property tax applications in real time and includes GIS, document, user, and task management capabilities.","pricing":{},"features":[{"name":"End-to-end tax billing and collection","value":"Manage Taxes From Assessment Through Collection","valueDescription":"Handle property tax workflows across assessment, billing, and collection for multiple property types."},{"name":"Assessment and CAMA integration","value":"Connect Assessment Data With Tax Applications","valueDescription":"Connect assessment and appraisal workflows with property tax applications through database integration and real-time CAMA integration."},{"name":"Real and personal property tax management","value":"Manage Multiple Property And Tax Types","valueDescription":"Manage and calculate multiple real and personal property tax types, including specialized property categories and vehicle taxes."},{"name":"Current and delinquent tax processing","value":"Process Current And Delinquent Taxes","valueDescription":"Process current tax payments, issue refunds, track bankruptcy cases, and manage delinquent accounts and notices."},{"name":"Web-based parcel and appraisal management","value":"Manage Parcels And Appraisals Online","valueDescription":"Manage parcel information, assessments, appraisals, and documentation through a web-based system with built-in appraisal and sketching tool integration."},{"name":"Tax reporting","value":"Access Tax Reports And Processing Details","valueDescription":"Use property tax reporting tools, including delinquent tax processing and state-specific reporting in the Northeastern solution."},{"name":"State regulatory compliance","value":"Support State-Specific Tax Requirements","valueDescription":"Support state requirements, including state-specific delinquent tax processing and reporting in the Northeastern solution."},{"name":"Northeastern tax configuration","value":"Configure Tax Workflows For Northeastern Municipalities","valueDescription":"Use Northeastern-focused tax workflows with configurable calculations, exemptions, integrations, account history, OCR and barcode processing, and support for New York tax sales and Massachusetts tax titles."},{"name":"Tax adjustments and abatements","value":"Track Adjustments And Generate Abatement Certificates","valueDescription":"Track adjustments and abatements, process individual or batch adjustments, and automatically generate abatement certificates in the Northeastern solution."},{"name":"Online tax payments","value":"Accept Online Tax Payments","valueDescription":"Provide taxpayers with an online payment option for property taxes."},{"name":"Tax sale management","value":"Manage The Tax Sale Process","valueDescription":"Manage tax sale activity through Tax Sale Management, which can be bundled with Treasurer and Tax Collector software."},{"name":"GIS integration","value":"Connect Property Data With GIS","valueDescription":"Use standard GIS integration within the CAMA solution."},{"name":"CAMA user, document, and task management","value":"Organize CAMA Users, Documents, And Tasks","valueDescription":"Manage users, scanned documentation, owners, workgroups, and tasks through CAMA tools."}]},{"name":"Xpress Bill Pay","anchor":"product-xpress-bill-pay","type":"Product","url":"https://springbrooksoftware.com/solutions/springbrook-payment-solutions/","summary":"Helps residents pay government bills conveniently while giving municipalities flexible payment options and visibility into payment processing.","description":"Xpress Bill Pay by Springbrook is an online payment system for local governments. It supports utility bill, municipal fee, and tax payments through multiple channels, with real-time posting, payment history, reminders, lockbox service, a government forms builder, and integration with Springbrook.","pricing":{},"features":[{"name":"Online bill payments","value":"Pay Government Bills Online","valueDescription":"Residents can make payments for utilities, municipal fees, and taxes online."},{"name":"Payment channel options","value":"Choose From Multiple Payment Channels","valueDescription":"Residents can choose among web, text, phone, mobile app, online banking, guest checkout, and point-of-sale payment options."},{"name":"Real-time payment posting","value":"Post Payments On Their Transaction Date","valueDescription":"Payments are posted with the date they are made, helping payment activity appear promptly."},{"name":"Payment security","value":"Protect Payments With Financial-Grade Security","valueDescription":"The service uses security technology described as the same as that used by leading financial institutions."},{"name":"Bill reminder alerts","value":"Receive Email Bill Reminders","valueDescription":"Residents can receive email alerts about bill arrival, due dates, and payment."},{"name":"Payment history and confirmations","value":"Review Payment History And Confirmations","valueDescription":"Residents can review payment history and confirmations for online transactions."},{"name":"Springbrook integration","value":"Connect Payments With Springbrook","valueDescription":"Integration connects Xpress Bill Pay with the Springbrook environment."},{"name":"Lockbox payment processing","value":"Outsource Payment Sorting","valueDescription":"The lockbox service handles payment sorting for the agency."},{"name":"Government forms builder","value":"Create Government Forms Quickly","valueDescription":"Agencies can create government forms through the forms builder."},{"name":"Utility service requests","value":"Submit Utility Service Requests","valueDescription":"Residents can submit utility service requests through the portal, and Utility Billing users can view and manage them in Cirrus."}]},{"name":"Springbrook Express","anchor":"product-springbrook-express","type":"Product","url":"https://springbrooksoftware.com/sbx/","summary":"Helps smaller governments manage finance, payroll, utility billing, assets, and payments in one cloud-based solution designed for quick deployment.","description":"Springbrook Express is all-in-one cloud finance software for small towns, special districts, fire districts, and cash-basis governments. It provides an integrated fund-based financial suite with finance, utility billing, HR and payroll, asset management, payments, and related applications. The complete solution is designed to deploy quickly and easily, with year-round training and support.","pricing":{},"features":[{"name":"Fund-based financial suite","value":"Manage Government Finances In One Suite","valueDescription":"Bring government finance applications together in a fund-based suite designed for small towns, special districts, fire districts, and cash-basis governments."},{"name":"Utility billing","value":"Bill Customer Groups On Different Schedules","valueDescription":"Manage utility billing for different customer groups on different schedules."},{"name":"Payroll and human resources","value":"Manage Human Resources And Payroll","valueDescription":"Use HR and payroll capabilities, including employee organization by groups and positions."},{"name":"Quick deployment","value":"Deploy A Complete Solution Quickly","valueDescription":"Deploy the complete finance solution quickly and easily."},{"name":"Asset management","value":"Manage Government Assets","valueDescription":"Access asset management alongside finance, utility billing, HR and payroll, and payment capabilities."},{"name":"Payment capabilities","value":"Support Government Payments","valueDescription":"Use payment capabilities as part of the Springbrook Express solution."},{"name":"Year-round training and support","value":"Access Training And Support Year-Round","valueDescription":"Use year-round training and Springbrook support resources for product information, documentation, and assistance."}],"marketCategories":[{"name":"ERP Software","url":"https://nowen.ai/category/erp-software"}]},{"name":"Bill Print & Mail","anchor":"product-bill-print-and-mail","type":"Service","url":"https://springbrooksoftware.com/solutions/bill-print-mail-service/","summary":"Handles utility bill production and payment processing while supporting convenient customer payments and agency billing practices.","description":"Springbrook’s Bill Print & Mail is a utility billing service for local government agencies. Integrated with Springbrook utility billing, it enables agencies to print, proof, and mail bills and receive payments directly. The service supports customizable bills, payment-return envelopes, near real-time reconciliation, barcode processing, online payments, and bill messaging. Agencies can maintain their current export process without changing how they send billing data.","pricing":{},"features":[{"name":"Bill mailing","value":"Outsource Bill Mailing","valueDescription":"Springbrook handles bill mailing for agencies."},{"name":"Springbrook utility billing integration","value":"Connect Billing And Mailing","valueDescription":"Connect bill production and mailing with agencies’ Springbrook utility billing solution."},{"name":"Bill printing and proofing","value":"Print And Proof Utility Bills","valueDescription":"Use the in-house service to print bills and proof them before mailing."},{"name":"Payment receipt and reconciliation","value":"Receive And Reconcile Payments","valueDescription":"Receive payments through the service and keep payment records current with near real-time reconciliation."},{"name":"Online payment access","value":"Enable Online Payments","valueDescription":"Give customers access to online payment options through URLs and QR codes on bills."},{"name":"Export process continuity","value":"Maintain Current Export Processes","valueDescription":"Continue using current processes for exporting billing data."},{"name":"Payment-return materials","value":"Include Payment-Return Materials","valueDescription":"Provide a statement stub and return envelope for customers mailing payments."},{"name":"Customizable bill messaging","value":"Add Custom Bill Messages","valueDescription":"Share news and messages on bills and use the flyer option to provide additional customer information."},{"name":"Barcode processing","value":"Use Barcodes In Multiple Locations","valueDescription":"Use barcode processing in the office or at the pay site."}]},{"name":"Cirrus Meeting Management","anchor":"product-cirrus-meeting-management","type":"Product","url":"https://springbrooksoftware.com/solutions/cirrus-meeting-management/","summary":"Helps local governments manage meetings.","description":"A Springbrook Cirrus module for local government meeting management.","pricing":{},"features":[]}],"audiences":[],"segments":[],"faq":[],"comparisons":[],"sources":[{"url":"https://springbrooksoftware.com","text":"Springbrook Software"},{"url":"https://springbrooksoftware.com/solutions/cirrus-cloud/","text":"Cirrus Finance Platform"},{"url":"https://springbrooksoftware.com/solutions/cirrus-asset-management/","text":"Cirrus Asset Management"},{"url":"https://springbrooksoftware.com/solutions/cirrus-permitting-and-land-management/","text":"Cirrus Permitting & Land Management"},{"url":"https://springbrooksoftware.com/solutions/property-tax-collection/","text":"Springbrook Property Tax Management"},{"url":"https://springbrooksoftware.com/solutions/springbrook-payment-solutions/","text":"Xpress Bill Pay"},{"url":"https://springbrooksoftware.com/sbx/","text":"Springbrook Express"},{"url":"https://springbrooksoftware.com/solutions/bill-print-mail-service/","text":"Bill Print & Mail"},{"url":"https://springbrooksoftware.com/solutions/cirrus-meeting-management/","text":"Cirrus Meeting Management"}]}