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Solutionreach, Inc.

Unclaimed

HIPAA-compliant patient communications and revenue-cycle solutions for dental, eye care, and medical practices.

Overview

Solutionreach is a healthcare communications company providing HIPAA-compliant patient engagement and revenue-cycle management solutions for dental, eye care, and medical practices. The platform enables clinics to improve patient outreach and appointment adherence through automated reminders, recalls, multi-channel messaging, digital forms, and secure document sharing, while supporting intake, scheduling, payments, and analytics across multiple locations. It emphasizes improving patient care, increasing appointment attendance, and streamlining front-office operations in networks of care providers, with compliance to HIPAA, TCPA, and related regulations.

Mission statement

To help healthcare organizations improve patient engagement and outcomes by simplifying communication, increasing appointment adherence, and optimizing revenue cycles through secure, compliant technology.

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What we offer

Solutionreach Platform

Enhance patient engagement and streamline revenue cycles with automated, customizable communication tools.

solutionreach.com →

Boost Appointment Volume

Increase appointment bookings and reduce no-shows with automated patient communication tools.

solutionreach.com →

Telehealth Platform

Enhance patient care and streamline communication through secure telehealth options.

solutionreach.com →

Patient Connect

Enhance patient engagement with automated reminders and simplified communication.

solutionreach.com →

Batch Messaging

Easily communicate with groups of patients quickly and efficiently.

solutionreach.com →

Who do we serve

Multi Location Healthcare Networks

North American multi-location health networks seeking unified patient engagement and revenue-cycle workflows.

Geography: North America

How we help: A scalable, HIPAA-compliant platform that centralizes patient engagement, scheduling, forms, and payments across networks to boost attendance and operational efficiency.

Independent Dental And Eye Care Practices

North American single-location or small-network dental and eye care practices seeking to boost appointment volume and reduce no-shows.

Geography: North America

How we help: A cost-efficient engagement suite that helps small practices increase patient visits and streamline front-desk tasks with simple, scalable tools.

Telehealth Enabled Practices

North American healthcare providers expanding access via telehealth, including dental, eye care, and medical practices.

Geography: North America

How we help: A secure, integrated telehealth and engagement solution that expands access, coordinates care, and reduces no-show risk for telehealth-enabled practices.

Revenue Cycle Focused Practices

North American practices prioritizing revenue-cycle optimization and payments across locations.

Geography: North America

How we help: A comprehensive revenue-cycle and patient-payments platform that accelerates collections and reduces administrative overhead across locations.

Market segments

Patient engagement and outreach

Automated, HIPAA-compliant multi-channel patient messaging (reminders, recalls, surveys, two-way texting) and outreach to improve retention and care continuity.

Products: Solutionreach Platform, Patient Connect, Batch Messaging, Boost Appointment Volume

Virtual care

Secure, HIPAA-compliant telehealth for scheduled or on-demand virtual visits, multi-participant sessions, and text-based booking to extend care access.

Products: Telehealth Platform, Solutionreach Platform

Appointment scheduling and reminders

Online appointment booking, automated reminders, recall automation, and batch messaging to reduce no-shows and fill scheduling gaps.

Products: Boost Appointment Volume, Patient Connect, Batch Messaging, Solutionreach Platform

Revenue cycle messaging and patient payments

Patient-facing billing communications, payment reminders, and integrated messaging across the revenue cycle to accelerate collections and patient payments.

Products: Solutionreach Platform

Digital intake and registration

Digital intake forms, secure document sharing, and PM/EHR integrations to streamline patient registration and document workflows across locations.

Products: Solutionreach Platform

More information about our offering

Solutionreach Platform

Solutionreach platform is a HIPAA-compliant patient engagement and revenue-cycle management solution for dental, eye care, and medical practices. It supports automated reminders, recalls, multi-channel messaging, digital forms, secure document sharing, digital intake, scheduling, payments, and analytics across multiple locations.

  • Boost Appointment Volume
    Automate patient communication to effectively increase appointment bookings.
  • Free Up Staff Resources
    Reduce manual work and increase productivity through automation.
  • Streamline Patient Onboarding
    Enable efficient data collection and documentation with digital solutions.
  • Accelerate Revenue Flow
    Improve billing and payment processes with effective communication tools.
  • Enhance Operational Workflow
    Seamlessly connect with existing workflows and systems to improve practice efficiency.
  • Provide Virtual Care Options
    Expand patient access to care with convenient virtual appointments.
  • Gain Patient Insights
    Utilize patient feedback to improve services and satisfaction.

Boost Appointment Volume

Boost Appointment Volume is Solutionreach’s solution for increasing appointment volume through automated, customizable patient communications, including appointment reminders and direct messaging. The platform helps practices engage patients effectively, reducing no-shows and increasing overall appointment adherence, while streamlining operations for front-office staff.

  • Automate Patient Communications
    By automating appointment reminders through SMS, email, and voice, practices can effectively reduce missed appointments and streamline workflows, increasing patient attendance and satisfaction.
  • Increase Scheduling Flexibility
    Patients can choose appointments that fit their schedules without needing to call the office, leading to increased satisfaction and fewer no-shows.
  • Enhance Patient Retention
    Regular recall reminders keep patients engaged with their healthcare, encouraging timely follow-ups and the scheduling of necessary services.
  • Reach Patients Effectively
    By offering reminders through different platforms, practices can enhance patient engagement and ensure important messages are not missed.
  • Boost Online Visibility
    Automated requests for reviews help enhance the practice's online presence, drawing in new patients through positive feedback and enhanced visibility.

Telehealth Platform

Telehealth Platform enables secure, HIPAA-compliant virtual visits. Patients can book telehealth appointments via text links, and sessions can include multiple participants with advance or on-demand scheduling.

  • Manage Telehealth Appointments Easily
    Patients can select telehealth visits at their convenience, either scheduling in advance or accessing immediate appointments.
  • Ensure Patient Privacy and Security
    The platform adheres to HIPAA regulations, guaranteeing confidentiality and security of patient information during virtual visits.
  • Facilitate Collaborative Care
    Multiple healthcare providers and patients can join the same virtual session, enhancing collaboration and comprehensive treatment.
  • Simplify Appointment Scheduling
    Patients receive an easy-to-use text link to schedule their appointments, minimizing barriers to accessing care.

Patient Connect

Patient Connect is Solutionreach’s automated patient engagement software that reduces no-shows and boosts recall through reminders and multi-channel messaging, with reliable two-way texting and front-desk workflow improvements.

  • Reduce No-Shows
    Increase appointment adherence by automating reminder communications, ensuring patients are notified effectively.
  • Enhance Communication
    Facilitate fast and secure patient communications through text, reducing the need for phone calls.
  • Streamline Operations
    Lower the burden on staff by minimizing manual outreach, allowing them to focus on patient care.
  • Seamless Integration
    Easily connect with existing management systems to enhance communication and data flow.
  • Boost Preventive Care
    Automatically send targeted messages to encourage patients to return for important preventive services.

Batch Messaging

Batch Messaging lets you message groups of patients at once via email or text. Build custom lists (by criteria or CSV), fill scheduling gaps, and alert patients about unforeseen events.

  • Optimize Appointment Scheduling
    Efficiently reach out to patients on waitlists to fill any last-minute openings or cancellations, maximizing productivity.
  • Build Targeted Patient Groups
    Segregate patients into custom lists based on various criteria, such as age, gender, or insurance, making targeted communication effective.
  • Send Bulk Messages
    Instantly communicate important updates or reminders to multiple patients simultaneously, reducing manual outreach time.
  • Notify Patients Promptly
    Quickly inform patients of last-minute changes, such as cancellations or emergencies, ensuring they stay informed.

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