{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/solutionreach-com","markdownUrl":"https://nowen.ai/agents/solutionreach-com.md","jsonUrl":"https://nowen.ai/agents/solutionreach-com.json","name":"Solutionreach, Inc.","nickname":"Solutionreach","website":"https://www.solutionreach.com","industry":"Healthtech Software","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-07T00:04:21.529Z","summary":"HIPAA-compliant patient communications and revenue-cycle solutions for dental, eye care, and medical practices.","description":"Solutionreach is a healthcare communications company providing HIPAA-compliant patient engagement and revenue-cycle management solutions for dental, eye care, and medical practices. The platform enables clinics to improve patient outreach and appointment adherence through automated reminders, recalls, multi-channel messaging, digital forms, and secure document sharing, while supporting intake, scheduling, payments, and analytics across multiple locations. It emphasizes improving patient care, increasing appointment attendance, and streamlining front-office operations in networks of care providers, with compliance to HIPAA, TCPA, and related regulations.","mission":"To help healthcare organizations improve patient engagement and outcomes by simplifying communication, increasing appointment adherence, and optimizing revenue cycles through secure, compliant technology.","directory":{"industryName":"Healthtech Software","agentCount":20,"indexable":true,"hubUrl":"https://nowen.ai/industry/healthtech-software"},"aiReaderFamilies":["Anthropic","Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/solutionreach-com","label":"Apply to Solutionreach, Inc.'s partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"Solutionreach Platform","type":"Platform","url":"https://www.solutionreach.com/platform/solutions-overview","summary":"Enhance patient engagement and streamline revenue cycles with automated, customizable communication tools.","description":"Solutionreach platform is a HIPAA-compliant patient engagement and revenue-cycle management solution for dental, eye care, and medical practices. It supports automated reminders, recalls, multi-channel messaging, digital forms, secure document sharing, digital intake, scheduling, payments, and analytics across multiple locations.","pricing":{},"features":[{"name":"Appointment Volume Optimization","value":"Boost Appointment Volume","valueDescription":"Automate patient communication to effectively increase appointment bookings."},{"name":"Staff Efficiency Improvement","value":"Free Up Staff Resources","valueDescription":"Reduce manual work and increase productivity through automation."},{"name":"Digital Intake and Documents","value":"Streamline Patient Onboarding","valueDescription":"Enable efficient data collection and documentation with digital solutions."},{"name":"Revenue Cycle Messaging","value":"Accelerate Revenue Flow","valueDescription":"Improve billing and payment processes with effective communication tools."},{"name":"Integrations","value":"Enhance Operational Workflow","valueDescription":"Seamlessly connect with existing workflows and systems to improve practice efficiency."},{"name":"Telehealth Services","value":"Provide Virtual Care Options","valueDescription":"Expand patient access to care with convenient virtual appointments."},{"name":"Patient Surveys","value":"Gain Patient Insights","valueDescription":"Utilize patient feedback to improve services and satisfaction."}]},{"name":"Boost Appointment Volume","type":"Solution","url":"https://www.solutionreach.com/platform/boost-appointment-volume","summary":"Increase appointment bookings and reduce no-shows with automated patient communication tools.","description":"Boost Appointment Volume is Solutionreach’s solution for increasing appointment volume through automated, customizable patient communications, including appointment reminders and direct messaging. The platform helps practices engage patients effectively, reducing no-shows and increasing overall appointment adherence, while streamlining operations for front-office staff.","pricing":{},"features":[{"name":"Automated Reminders and Messaging","value":"Automate Patient Communications","valueDescription":"By automating appointment reminders through SMS, email, and voice, practices can effectively reduce missed appointments and streamline workflows, increasing patient attendance and satisfaction."},{"name":"Online Appointment Scheduling","value":"Increase Scheduling Flexibility","valueDescription":"Patients can choose appointments that fit their schedules without needing to call the office, leading to increased satisfaction and fewer no-shows."},{"name":"Recall Messaging Automation","value":"Enhance Patient Retention","valueDescription":"Regular recall reminders keep patients engaged with their healthcare, encouraging timely follow-ups and the scheduling of necessary services."},{"name":"Multi-Channel Communication","value":"Reach Patients Effectively","valueDescription":"By offering reminders through different platforms, practices can enhance patient engagement and ensure important messages are not missed."},{"name":"Review and Referral Requests","value":"Boost Online Visibility","valueDescription":"Automated requests for reviews help enhance the practice's online presence, drawing in new patients through positive feedback and enhanced visibility."}]},{"name":"Telehealth Platform","type":"Platform","url":"https://www.solutionreach.com/platform/solutions-overview/video-call-telehealth","summary":"Enhance patient care and streamline communication through secure telehealth options.","description":"Telehealth Platform enables secure, HIPAA-compliant virtual visits. Patients can book telehealth appointments via text links, and sessions can include multiple participants with advance or on-demand scheduling.","pricing":{},"features":[{"name":"Advance and On-Demand Scheduling","value":"Manage Telehealth Appointments Easily","valueDescription":"Patients can select telehealth visits at their convenience, either scheduling in advance or accessing immediate appointments."},{"name":"HIPAA-Compliant Telehealth","value":"Ensure Patient Privacy and Security","valueDescription":"The platform adheres to HIPAA regulations, guaranteeing confidentiality and security of patient information during virtual visits."},{"name":"Multi-Participant Sessions","value":"Facilitate Collaborative Care","valueDescription":"Multiple healthcare providers and patients can join the same virtual session, enhancing collaboration and comprehensive treatment."},{"name":"Text-Based Telehealth Booking","value":"Simplify Appointment Scheduling","valueDescription":"Patients receive an easy-to-use text link to schedule their appointments, minimizing barriers to accessing care."}]},{"name":"Patient Connect","type":"Product","url":"https://www.solutionreach.com/pricing/patient-connect","summary":"Enhance patient engagement with automated reminders and simplified communication.","description":"Patient Connect is Solutionreach’s automated patient engagement software that reduces no-shows and boosts recall through reminders and multi-channel messaging, with reliable two-way texting and front-desk workflow improvements.","pricing":{},"features":[{"name":"Automated Reminders","value":"Reduce No-Shows","valueDescription":"Increase appointment adherence by automating reminder communications, ensuring patients are notified effectively."},{"name":"Two-Way Texting","value":"Enhance Communication","valueDescription":"Facilitate fast and secure patient communications through text, reducing the need for phone calls."},{"name":"Front-Desk Workflow Improvement","value":"Streamline Operations","valueDescription":"Lower the burden on staff by minimizing manual outreach, allowing them to focus on patient care."},{"name":"Integrations","value":"Seamless Integration","valueDescription":"Easily connect with existing management systems to enhance communication and data flow."},{"name":"Recall Messaging","value":"Boost Preventive Care","valueDescription":"Automatically send targeted messages to encourage patients to return for important preventive services."}]},{"name":"Batch Messaging","type":"Product","url":"https://www.solutionreach.com/platform/solutions-overview/batch-messaging","summary":"Easily communicate with groups of patients quickly and efficiently.","description":"Batch Messaging lets you message groups of patients at once via email or text. Build custom lists (by criteria or CSV), fill scheduling gaps, and alert patients about unforeseen events.","pricing":{},"features":[{"name":"Fill Scheduling Gaps","value":"Optimize Appointment Scheduling","valueDescription":"Efficiently reach out to patients on waitlists to fill any last-minute openings or cancellations, maximizing productivity."},{"name":"Custom Lists","value":"Build Targeted Patient Groups","valueDescription":"Segregate patients into custom lists based on various criteria, such as age, gender, or insurance, making targeted communication effective."},{"name":"Group Messaging","value":"Send Bulk Messages","valueDescription":"Instantly communicate important updates or reminders to multiple patients simultaneously, reducing manual outreach time."},{"name":"Event Alerts","value":"Notify Patients Promptly","valueDescription":"Quickly inform patients of last-minute changes, such as cancellations or emergencies, ensuring they stay informed."}]}],"audiences":[{"title":"Multi Location Healthcare Networks","description":"North American multi-location health networks seeking unified patient engagement and revenue-cycle workflows.","industries":["Healthcare","Dental","Ophthalmology","Medical Practices"],"geography":"North America","painPoints":"Fragmented patient communications across locations; high no-show rates; inefficient front-office across sites; complex revenue-cycle processes.","businessGoals":"Increase appointment volume; improve patient satisfaction; streamline operations across sites; accelerate revenue collection.","positioningStatement":"A scalable, HIPAA-compliant platform that centralizes patient engagement, scheduling, forms, and payments across networks to boost attendance and operational efficiency."},{"title":"Independent Dental And Eye Care Practices","description":"North American single-location or small-network dental and eye care practices seeking to boost appointment volume and reduce no-shows.","industries":["Healthcare","Dental","Ophthalmology"],"geography":"North America","painPoints":"Low appointment fill rates; missed follow-ups; manual appointment reminders","businessGoals":"Grow patient visits; improve retention; streamline front desk","positioningStatement":"A cost-efficient engagement suite that helps small practices increase patient visits and streamline front-desk tasks with simple, scalable tools."},{"title":"Telehealth Enabled Practices","description":"North American healthcare providers expanding access via telehealth, including dental, eye care, and medical practices.","industries":["Healthcare","Telemedicine"],"geography":"North America","painPoints":"Access barriers, no-shows for telehealth, scheduling complexity","businessGoals":"Expand access, reduce travel, improve care continuity","positioningStatement":"A secure, integrated telehealth and engagement solution that expands access, coordinates care, and reduces no-show risk for telehealth-enabled practices."},{"title":"Revenue Cycle Focused Practices","description":"North American practices prioritizing revenue-cycle optimization and payments across locations.","industries":["Healthcare","Dental","Medical Practices"],"geography":"North America","painPoints":"Delayed payments, insurance verification delays, billing inefficiencies","businessGoals":"Accelerate revenue, reduce DSO, improve cash flow","positioningStatement":"A comprehensive revenue-cycle and patient-payments platform that accelerates collections and reduces administrative overhead across locations."}],"segments":[{"name":"Patient engagement and outreach","description":"Automated, HIPAA-compliant multi-channel patient messaging (reminders, recalls, surveys, two-way texting) and outreach to improve retention and care continuity.","color":1,"productNames":["Solutionreach Platform","Patient Connect","Batch Messaging","Boost Appointment Volume"]},{"name":"Virtual care","description":"Secure, HIPAA-compliant telehealth for scheduled or on-demand virtual visits, multi-participant sessions, and text-based booking to extend care access.","color":2,"productNames":["Telehealth Platform","Solutionreach Platform"]},{"name":"Appointment scheduling and reminders","description":"Online appointment booking, automated reminders, recall automation, and batch messaging to reduce no-shows and fill scheduling gaps.","color":3,"productNames":["Boost Appointment Volume","Patient Connect","Batch Messaging","Solutionreach Platform"]},{"name":"Revenue cycle messaging and patient payments","description":"Patient-facing billing communications, payment reminders, and integrated messaging across the revenue cycle to accelerate collections and patient payments.","color":4,"productNames":["Solutionreach Platform"]},{"name":"Digital intake and registration","description":"Digital intake forms, secure document sharing, and PM/EHR integrations to streamline patient registration and document workflows across locations.","color":5,"productNames":["Solutionreach Platform"]}],"faq":[],"comparisons":[],"sources":[{"url":"https://www.solutionreach.com","text":"Solutionreach, Inc."},{"url":"https://www.solutionreach.com/platform/solutions-overview","text":"Solutionreach Platform"},{"url":"https://www.solutionreach.com/platform/boost-appointment-volume","text":"Boost Appointment Volume"},{"url":"https://www.solutionreach.com/platform/solutions-overview/video-call-telehealth","text":"Telehealth Platform"},{"url":"https://www.solutionreach.com/pricing/patient-connect","text":"Patient Connect"},{"url":"https://www.solutionreach.com/platform/solutions-overview/batch-messaging","text":"Batch Messaging"}]}