Sogolytics Unclaimed

Empower insights through comprehensive survey design and analytics for optimal feedback management.

Enhance customer journeys and outcomes through unified feedback and actionable insights.

Enhances workplace culture and employee outcomes through feedback and analytics.

Design, distribute, and analyze surveys with a comprehensive DIY solution.

Efficiently manage your research projects from design to insights with Sogolytics Managed Services.

Enterprise Feedback

Enterprise Feedback is Sogolytics' core survey solution. It combines design, distribution, data management and analytics to gather insights across customer and employee experiences, enabling organizations to create, deploy and analyze surveys with a complete feature toolbox.

• Access Comprehensive Tools
  Unlock a wide range of tools that enhance every aspect of your survey process.
• Design Surveys Instantly
  Utilize user-friendly tools and templates to streamline survey creation and enhance user experience.
• Effortlessly Manage Data
  Simplify data handling with flexible options for how your data is stored and accessed.
• Efficient Survey Distribution
  Easily deploy surveys, monitor their progress, and gather responses in real time.
• Generate Instant Reports
  Quickly create professional reports from your survey data, facilitating faster decision-making.
• Increase Response Engagement
  Use proven techniques to motivate participants and enhance survey participation rates.

Customer Experience

Customer Experience is Sogolytics' complete customer experience platform (SogoCX) that unifies omnichannel feedback, voice of the customer, analytics and action planning to improve customer journeys and outcomes.

• Transform Metrics Into Insights
  Utilize advanced analytics to convert customer data into valuable insights, driving informed decision-making.
• Ensure Consistency Across All Channels
  Provide a seamless customer experience irrespective of the channel used for interaction, enhancing overall satisfaction.
• Quickly React And Strategically Plan
  This feature allows businesses to swiftly address customer feedback and implement actionable plans to enhance service or product delivery.
• Identify And Resolve Friction Points
  Enhance user experience by identifying and correcting friction points within the customer journey.
• Gather And Analyze Customer Feedback
  Engage deeply with customer feedback to understand their needs and expectations better.
• Measure And Enhance Customer Loyalty
  Track NPS to gauge customer loyalty and satisfaction, helping to enhance retention strategies.
• Manage Customer Issues Efficiently
  Utilize a ticketing system to streamline the management and resolution of customer inquiries and issues.

Employee Experience

Employee Experience is an integrated platform for managing how people work, spanning engagement, pulse, analytics, journey optimization, and development to improve workplace culture and outcomes.

• Increase Employee Engagement
  Utilizes surveys to capture employee sentiments and insights, empowering organizations to implement changes based on feedback.
• Cultivate Positive Culture
  Fosters an environment where employees feel valued and motivated, leading to higher retention and satisfaction.
• Optimize Employee Pathways
  Helps organizations identify touchpoints in the employee lifecycle to drive satisfaction and performance.
• Leverage Data for Insights
  Enables HR professionals to utilize data for strategic decisions, improving overall employee satisfaction and productivity.
• Boost Candidate Experiences
  Enhances the hiring process by providing a better experience for candidates, making them more likely to engage with your organization.
• Provide Comprehensive Insights
  Enables organizations to gather and utilize feedback from various angles, enhancing personal and team development.
• Monitor Employee Sentiment
  Regular check-ins allow organizations to gauge employee morale and address any concerns quickly.
• Facilitate Growth Through Feedback
  Encourages continuous development by implementing regular performance evaluations and personalized feedback.
• Enhance Digital Engagement
  Improves the tools and processes employees use daily, facilitating smoother workflows and interactions.
• Promote Employee Health
  Encourages a balanced workplace by emphasizing the importance of mental and physical health for all employees.

Online Survey Tool (DIY)

Online Survey Tool (DIY) provides do-it-yourself survey design, distribution, participation, reporting, and data management, delivering a full feature set to create, run and analyze surveys.

• Access Full Toolbox
  Utilize a wide array of powerful tools to create and manage surveys effortlessly.
• Control Your Data
  Manage your survey data efficiently, ensuring you maintain control over its format and accessibility.
• Design Surveys Intuitively
  Create surveys seamlessly with user-friendly design tools that guide your process.
• Generate Reports Quickly
  Quickly convert survey results into sharable reports, enabling prompt analysis and action.
• Distribute Surveys Effectively
  Easily publish surveys and monitor their delivery, ensuring maximum engagement from participants.
• Boost Response Rates
  Utilize features designed to enhance participant engagement and increase response rates.

Managed Services

Managed Services is an end-to-end offering where Sogolytics manages survey projects from design to insights, including design services, panel services, and K12 research.

• Oversee Projects From Start To Finish
  Comprehensive project management ensures seamless execution of surveys, from initial design to data analysis and reporting.
• Craft High-Quality Surveys
  Utilize expert design tailored to your objectives, ensuring participant engagement and data integrity.
• Supports K12 Research Initiatives
  Tailored solutions for K12 educational institutions streamline research efforts and enhance educational outcomes.
• Recruit Targeted Respondents
  Gain access to diverse panels, streamlining your research with targeted respondent recruitment.