{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/sogolytics-com","markdownUrl":"https://nowen.ai/agents/sogolytics-com.md","jsonUrl":"https://nowen.ai/agents/sogolytics-com.json","name":"Sogolytics","nickname":"Sogo","website":"https://www.sogolytics.com","industry":"CX","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-07T00:04:17.549Z","summary":"Sogolytics provides an experience management platform that helps organizations collect, analyze, and act on feedback from customers and employees.","description":"Sogolytics offers an Experience Management Platform that helps organizations collect, analyze, and act on feedback to improve customer and employee experiences across channels. The platform enables survey design, distribution, data management, analytics, and actionable insights to support decision-making and continuous improvement.","mission":"To empower organizations to listen, learn, and improve experiences through integrated feedback collection, analytics, and collaboration across teams.","directory":{"industryName":"CX","agentCount":32,"indexable":true,"hubUrl":"https://nowen.ai/industry/cx"},"aiReaderFamilies":["Amazon"],"products":[{"name":"Enterprise Feedback","type":"Product","url":"https://www.sogolytics.com/enterprise-survey-software/","summary":"Empower insights through comprehensive survey design and analytics for optimal feedback management.","description":"Enterprise Feedback is Sogolytics' core survey solution. It combines design, distribution, data management and analytics to gather insights across customer and employee experiences, enabling organizations to create, deploy and analyze surveys with a complete feature toolbox.","pricing":{},"features":[{"name":"All Features","value":"Access Comprehensive Tools","valueDescription":"Unlock a wide range of tools that enhance every aspect of your survey process."},{"name":"Survey Design","value":"Design Surveys Instantly","valueDescription":"Utilize user-friendly tools and templates to streamline survey creation and enhance user experience."},{"name":"Data Management","value":"Effortlessly Manage Data","valueDescription":"Simplify data handling with flexible options for how your data is stored and accessed."},{"name":"Survey Distribution","value":"Efficient Survey Distribution","valueDescription":"Easily deploy surveys, monitor their progress, and gather responses in real time."},{"name":"Reporting","value":"Generate Instant Reports","valueDescription":"Quickly create professional reports from your survey data, facilitating faster decision-making."},{"name":"Survey Participation","value":"Increase Response Engagement","valueDescription":"Use proven techniques to motivate participants and enhance survey participation rates."}]},{"name":"Customer Experience","type":"Product","url":"https://www.sogolytics.com/customer-experience-platform/","summary":"Enhance customer journeys and outcomes through unified feedback and actionable insights.","description":"Customer Experience is Sogolytics' complete customer experience platform (SogoCX) that unifies omnichannel feedback, voice of the customer, analytics and action planning to improve customer journeys and outcomes.","pricing":{},"features":[{"name":"Customer Analytics","value":"Transform Metrics Into Insights","valueDescription":"Utilize advanced analytics to convert customer data into valuable insights, driving informed decision-making."},{"name":"Omnichannel Experience","value":"Ensure Consistency Across All Channels","valueDescription":"Provide a seamless customer experience irrespective of the channel used for interaction, enhancing overall satisfaction."},{"name":"Alerts and Action Plans","value":"Quickly React And Strategically Plan","valueDescription":"This feature allows businesses to swiftly address customer feedback and implement actionable plans to enhance service or product delivery."},{"name":"Customer Journey","value":"Identify And Resolve Friction Points","valueDescription":"Enhance user experience by identifying and correcting friction points within the customer journey."},{"name":"Voice of Customer","value":"Gather And Analyze Customer Feedback","valueDescription":"Engage deeply with customer feedback to understand their needs and expectations better."},{"name":"Net Promoter Score (NPS)","value":"Measure And Enhance Customer Loyalty","valueDescription":"Track NPS to gauge customer loyalty and satisfaction, helping to enhance retention strategies."},{"name":"Ticketing","value":"Manage Customer Issues Efficiently","valueDescription":"Utilize a ticketing system to streamline the management and resolution of customer inquiries and issues."}]},{"name":"Employee Experience","type":"Product","url":"https://www.sogolytics.com/employee-experience-platform/","summary":"Enhances workplace culture and employee outcomes through feedback and analytics.","description":"Employee Experience is an integrated platform for managing how people work, spanning engagement, pulse, analytics, journey optimization, and development to improve workplace culture and outcomes.","pricing":{},"features":[{"name":"Employee Engagement","value":"Increase Employee Engagement","valueDescription":"Utilizes surveys to capture employee sentiments and insights, empowering organizations to implement changes based on feedback."},{"name":"Company Culture","value":"Cultivate Positive Culture","valueDescription":"Fosters an environment where employees feel valued and motivated, leading to higher retention and satisfaction."},{"name":"Employee Journey","value":"Optimize Employee Pathways","valueDescription":"Helps organizations identify touchpoints in the employee lifecycle to drive satisfaction and performance."},{"name":"HR Analytics","value":"Leverage Data for Insights","valueDescription":"Enables HR professionals to utilize data for strategic decisions, improving overall employee satisfaction and productivity."},{"name":"Candidate Experience","value":"Boost Candidate Experiences","valueDescription":"Enhances the hiring process by providing a better experience for candidates, making them more likely to engage with your organization."},{"name":"Employee 360 Feedback","value":"Provide Comprehensive Insights","valueDescription":"Enables organizations to gather and utilize feedback from various angles, enhancing personal and team development."},{"name":"Employee Pulse","value":"Monitor Employee Sentiment","valueDescription":"Regular check-ins allow organizations to gauge employee morale and address any concerns quickly."},{"name":"Performance Management","value":"Facilitate Growth Through Feedback","valueDescription":"Encourages continuous development by implementing regular performance evaluations and personalized feedback."},{"name":"Digital EX","value":"Enhance Digital Engagement","valueDescription":"Improves the tools and processes employees use daily, facilitating smoother workflows and interactions."},{"name":"Employee Wellbeing","value":"Promote Employee Health","valueDescription":"Encourages a balanced workplace by emphasizing the importance of mental and physical health for all employees."}]},{"name":"Online Survey Tool (DIY)","type":"Product","url":"https://www.sogolytics.com/online-survey-tool/","summary":"Design, distribute, and analyze surveys with a comprehensive DIY solution.","description":"Online Survey Tool (DIY) provides do-it-yourself survey design, distribution, participation, reporting, and data management, delivering a full feature set to create, run and analyze surveys.","pricing":{},"features":[{"name":"All Features","value":"Access Full Toolbox","valueDescription":"Utilize a wide array of powerful tools to create and manage surveys effortlessly."},{"name":"Data Management","value":"Control Your Data","valueDescription":"Manage your survey data efficiently, ensuring you maintain control over its format and accessibility."},{"name":"Survey Design","value":"Design Surveys Intuitively","valueDescription":"Create surveys seamlessly with user-friendly design tools that guide your process."},{"name":"Reporting","value":"Generate Reports Quickly","valueDescription":"Quickly convert survey results into sharable reports, enabling prompt analysis and action."},{"name":"Survey Distribution","value":"Distribute Surveys Effectively","valueDescription":"Easily publish surveys and monitor their delivery, ensuring maximum engagement from participants."},{"name":"Survey Participation","value":"Boost Response Rates","valueDescription":"Utilize features designed to enhance participant engagement and increase response rates."}]},{"name":"Managed Services","type":"Service","url":"https://www.sogolytics.com/managed-services/","summary":"Efficiently manage your research projects from design to insights with Sogolytics Managed Services.","description":"Managed Services is an end-to-end offering where Sogolytics manages survey projects from design to insights, including design services, panel services, and K12 research.","pricing":{},"features":[{"name":"Managed Survey Projects","value":"Oversee Projects From Start To Finish","valueDescription":"Comprehensive project management ensures seamless execution of surveys, from initial design to data analysis and reporting."},{"name":"Survey Design Services","value":"Craft High-Quality Surveys","valueDescription":"Utilize expert design tailored to your objectives, ensuring participant engagement and data integrity."},{"name":"K12 Managed Research","value":"Supports K12 Research Initiatives","valueDescription":"Tailored solutions for K12 educational institutions streamline research efforts and enhance educational outcomes."},{"name":"Survey Panel Services","value":"Recruit Targeted Respondents","valueDescription":"Gain access to diverse panels, streamlining your research with targeted respondent recruitment."}]}],"audiences":[],"segments":[],"faq":[],"comparisons":[],"sources":[{"url":"https://www.sogolytics.com","text":"Sogolytics"},{"url":"https://www.sogolytics.com/enterprise-survey-software/","text":"Enterprise Feedback"},{"url":"https://www.sogolytics.com/customer-experience-platform/","text":"Customer Experience"},{"url":"https://www.sogolytics.com/employee-experience-platform/","text":"Employee Experience"},{"url":"https://www.sogolytics.com/online-survey-tool/","text":"Online Survey Tool (DIY)"},{"url":"https://www.sogolytics.com/managed-services/","text":"Managed Services"}]}