Scurri Ltd

Streamline your delivery operations with Scurri Connect's automation and real-time visibility.

Enhance the customer delivery experience with personalized, branded tracking communications.

Enhances customer experience and reduces costs for eCommerce retailers.

Enhance fulfilment and customer communication with seamless Coll-8 and Scurri integration.

Expand delivery choice and enhance customer convenience with automated locker services.

Streamline eCommerce delivery with reliable DHL services via Scurri.

Functions to onboard, manage, and optimise a distributed carrier network, provide market access and smart allocation across carriers, and integrate carrier partners at scale.

Products: Scurri Connect, DHL eCommerce Integration

Branded tracking, proactive notifications, personalized tracking pages and dashboards that improve customer visibility and reduce support load during the post-purchase lifecycle.

Products: Scurri Track Plus, Scurri Connect, Coll-8 Integration

AI-driven automation for post-purchase customer service, including WISMO resolution, FAQ automation, social channel integration, and embedding targeted marketing into post-purchase communications.

Products: Scurri AI Concierge, Coll-8 Integration

Capabilities enabling locker-based out-of-home delivery and returns to reduce failed deliveries, support 24/7 customer collection and drop-off, and simplify reverse logistics.

Products: InPost Integration, Scurri Connect

Scurri Connect

Scurri Connect is a multi-carrier delivery management platform that connects carriers, automates allocation and label generation, and provides real-time delivery visibility through a single API. It enables retailers to automate carrier selection, apply custom shipping rules, track performance in real-time, and integrate with 1,500+ carrier services globally.

• Generate Approved Labels Instantly
  Get labels ready in seconds, ensuring compliance with each carrier's requirements for efficiency.
• Automatically Select Lowest Rates
  Save on shipping costs by ensuring always choosing the most cost-effective service available.
• Integrate Effortlessly
  Enjoy a simplified integration process with major eCommerce platforms through a single API connection.
• Gain Insight Into Operations
  Utilize real-time data to monitor your shipping performance and gain valuable insights into your delivery strategy.
• Track Shipments Live
  Keep customers informed and reduce inquiries with live tracking and status updates on their deliveries.
• Optimize Carrier Selection
  Maintain control over how shipments are allocated, enhancing contract utilization and flexibility.
• Configure Custom Shipping Criteria
  Ensure that each shipment is sent via the most efficient route by automatically applying tailored shipping rules.
• Seamlessly Import Orders
  Streamline the onboarding process by bringing in orders efficiently through existing software integrations.

Scurri Track Plus

Scurri Track Plus is the post-purchase communications platform that enables retailer-branded tracking emails and timelines and provides a retailer-branded tracking page, helping reduce WISMO queries and improve the customer delivery experience.

• Engage Customers With Custom Timelines
  Build trust through user-friendly tracking updates and estimate delivery dates, promoting customer loyalty.
• Boost Brand Loyalty With Emails
  Drive repeat purchases by sending personalized, branded emails that communicate important tracking information.
• Create A Custom Tracking Page
  Provide customers with a seamless, branded tracking experience hosted by Scurri or embedded on the retailer's website.
• Enhance Customer Satisfaction
  Keep customers informed, reduce inquiries, and improve the overall delivery experience through timely updates.
• Leverage Insights For Decision Making
  Access reports on email open rates and tracking engagement to refine marketing strategies and improve service.

Scurri AI Concierge

Scurri AI Concierge is an AI-powered assistant that reduces costs and enhances customer experience for eCommerce retailers by automating WISMO resolution, answering FAQs with trained responses, embedding marketing campaigns within the post-purchase phase, and integrating with social channels and global carriers.

• Reduce Support Workload
  Addresses order status questions automatically, allowing support to focus on complex issues.
• Automate FAQ Responses
  Reduces support workload by providing instant answers to frequently asked questions.
• Increase Customer Engagement
  Drives repeat purchases by integrating marketing messages directly into post-purchase interactions.
• Streamline Customer Interaction
  Ensures customers receive immediate updates across their preferred communication channels.

Coll-8 Integration

Coll-8 integration connects Coll-8 with Scurri to streamline fulfilment and post-purchase operations, improving delivery visibility and post-purchase communications after checkout.

• Streamline Fulfilment Process
  Integrates shipping and delivery processes, allowing for smoother operations and improved customer experiences.
• Improve Customer Engagement
  Facilitates better communication with customers post-purchase, leading to higher satisfaction and reduced inquiries.
• Enhance Delivery Tracking
  Provides tools for real-time delivery status updates, ensuring customers are informed about their orders.

InPost Integration

InPost integration enables out-of-home delivery using parcel lockers with a growing network across the UK and Europe, offering 24/7 parcel lockers for customer collection, sending and returns, reducing failed deliveries.

• Access Convenient Lockers Anytime
  Provide customers the flexibility to collect and return parcels at their convenience, enhancing delivery options and reducing missed deliveries.
• Streamline Collection and Drop-off
  Simplify the delivery process for customers by allowing them to pick up or drop off parcels at easily accessible lockers instead of home deliveries.
• Enhance Return Process
  Facilitate hassle-free returns through parcel lockers, improving customer satisfaction and reducing reverse logistics costs.

DHL eCommerce Integration

US-focused DHL eCommerce integration enables retailers to access DHL eCommerce US services and international shipping through Scurri, combining carrier network with a delivery management platform.

• Streamline Delivery Operations
  Consolidate all shipping activities into one user-friendly platform, ensuring efficient management of all DHL eCommerce services.
• Expand Global Reach
  Easily integrate international shipping capabilities, allowing businesses to serve customers worldwide with reliable delivery options.
• Enhance Domestic Fulfillment
  Utilize tailored services that cater specifically to the needs of the US market, ensuring timely and efficient deliveries.
• Track Shipments Effectively
  Keep customers informed with real-time updates, enhancing their delivery experience and reducing queries about order status.
• Connect to Your Tech Stack
  Easily connect the Scurri platform to existing systems, enabling a smooth transition and minimizing disruption.