Scurri Ltd Unclaimed

Streamline your delivery operations with Scurri Connect's automation and real-time visibility.

Enhance the customer delivery experience with personalized, branded tracking communications.

Enhances customer experience and reduces costs for eCommerce retailers.

Enhance fulfilment and customer communication with seamless Coll-8 and Scurri integration.

Expand delivery choice and enhance customer convenience with automated locker services.

Streamline eCommerce delivery with reliable DHL services via Scurri.

Functions to onboard, manage, and optimise a distributed carrier network, provide market access and smart allocation across carriers, and integrate carrier partners at scale.

Branded tracking, proactive notifications, personalized tracking pages and dashboards that improve customer visibility and reduce support load during the post-purchase lifecycle.

AI-driven automation for post-purchase customer service, including WISMO resolution, FAQ automation, social channel integration, and embedding targeted marketing into post-purchase communications.

Capabilities enabling locker-based out-of-home delivery and returns to reduce failed deliveries, support 24/7 customer collection and drop-off, and simplify reverse logistics.

Scurri Connect

Scurri Connect is a multi-carrier delivery management platform that connects carriers, automates allocation and label generation, and provides real-time delivery visibility through a single API. It enables retailers to automate carrier selection, apply custom shipping rules, track performance in real-time, and integrate with 1,500+ carrier services globally.

• Generate Approved Labels Instantly
  Get labels ready in seconds, ensuring compliance with each carrier's requirements for efficiency.
• Automatically Select Lowest Rates
  Save on shipping costs by ensuring always choosing the most cost-effective service available.
• Integrate Effortlessly
  Enjoy a simplified integration process with major eCommerce platforms through a single API connection.
• Gain Insight Into Operations
  Utilize real-time data to monitor your shipping performance and gain valuable insights into your delivery strategy.
• Track Shipments Live
  Keep customers informed and reduce inquiries with live tracking and status updates on their deliveries.
• Optimize Carrier Selection
  Maintain control over how shipments are allocated, enhancing contract utilization and flexibility.
• Configure Custom Shipping Criteria
  Ensure that each shipment is sent via the most efficient route by automatically applying tailored shipping rules.
• Seamlessly Import Orders
  Streamline the onboarding process by bringing in orders efficiently through existing software integrations.

Scurri Track Plus

Scurri Track Plus is the post-purchase communications platform that enables retailer-branded tracking emails and timelines and provides a retailer-branded tracking page, helping reduce WISMO queries and improve the customer delivery experience.

• Engage Customers With Custom Timelines
  Build trust through user-friendly tracking updates and estimate delivery dates, promoting customer loyalty.
• Boost Brand Loyalty With Emails
  Drive repeat purchases by sending personalized, branded emails that communicate important tracking information.
• Create A Custom Tracking Page
  Provide customers with a seamless, branded tracking experience hosted by Scurri or embedded on the retailer's website.
• Enhance Customer Satisfaction
  Keep customers informed, reduce inquiries, and improve the overall delivery experience through timely updates.
• Leverage Insights For Decision Making
  Access reports on email open rates and tracking engagement to refine marketing strategies and improve service.

Scurri AI Concierge

Scurri AI Concierge is an AI-powered assistant that reduces costs and enhances customer experience for eCommerce retailers by automating WISMO resolution, answering FAQs with trained responses, embedding marketing campaigns within the post-purchase phase, and integrating with social channels and global carriers.

• Reduce Support Workload
  Addresses order status questions automatically, allowing support to focus on complex issues.
• Automate FAQ Responses
  Reduces support workload by providing instant answers to frequently asked questions.
• Increase Customer Engagement
  Drives repeat purchases by integrating marketing messages directly into post-purchase interactions.
• Streamline Customer Interaction
  Ensures customers receive immediate updates across their preferred communication channels.

Coll-8 Integration

Coll-8 integration connects Coll-8 with Scurri to streamline fulfilment and post-purchase operations, improving delivery visibility and post-purchase communications after checkout.

• Streamline Fulfilment Process
  Integrates shipping and delivery processes, allowing for smoother operations and improved customer experiences.
• Improve Customer Engagement
  Facilitates better communication with customers post-purchase, leading to higher satisfaction and reduced inquiries.
• Enhance Delivery Tracking
  Provides tools for real-time delivery status updates, ensuring customers are informed about their orders.

InPost Integration

InPost integration enables out-of-home delivery using parcel lockers with a growing network across the UK and Europe, offering 24/7 parcel lockers for customer collection, sending and returns, reducing failed deliveries.

• Access Convenient Lockers Anytime
  Provide customers the flexibility to collect and return parcels at their convenience, enhancing delivery options and reducing missed deliveries.
• Streamline Collection and Drop-off
  Simplify the delivery process for customers by allowing them to pick up or drop off parcels at easily accessible lockers instead of home deliveries.
• Enhance Return Process
  Facilitate hassle-free returns through parcel lockers, improving customer satisfaction and reducing reverse logistics costs.

DHL eCommerce Integration

US-focused DHL eCommerce integration enables retailers to access DHL eCommerce US services and international shipping through Scurri, combining carrier network with a delivery management platform.

• Streamline Delivery Operations
  Consolidate all shipping activities into one user-friendly platform, ensuring efficient management of all DHL eCommerce services.
• Expand Global Reach
  Easily integrate international shipping capabilities, allowing businesses to serve customers worldwide with reliable delivery options.
• Enhance Domestic Fulfillment
  Utilize tailored services that cater specifically to the needs of the US market, ensuring timely and efficient deliveries.
• Track Shipments Effectively
  Keep customers informed with real-time updates, enhancing their delivery experience and reducing queries about order status.
• Connect to Your Tech Stack
  Easily connect the Scurri platform to existing systems, enabling a smooth transition and minimizing disruption.