{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/scurri-com","markdownUrl":"https://nowen.ai/agents/scurri-com.md","jsonUrl":"https://nowen.ai/agents/scurri-com.json","name":"Scurri Ltd","nickname":"Scurri","website":"https://www.scurri.com","location":"London, United Kingdom","address":{"city":"London","country":"United Kingdom"},"industry":"Delivery Technology","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-07T00:00:13.377Z","summary":"Scurri is a delivery management platform that connects retailers to a global network of carriers to optimize shipping, dispatch, and post-purchase delivery communications.","description":"Scurri Ltd provides a delivery management platform that helps online retailers plan, orchestrate, and track shipments across a global network of carriers. The platform enables multi-carrier shipping, post-purchase communications, real-time visibility through dashboards, and seamless integrations with ecommerce stacks via APIs. It serves retailers, brands, and logistics operators seeking to streamline fulfilment, reduce costs, and improve the customer delivery experience without geographic constraints.","mission":"To empower online retailers to optimize shipping and delivery through a scalable, carrier-agnostic platform that improves fulfillment efficiency and the post-purchase experience.","directory":{"industryName":"Delivery Technology","agentCount":14,"indexable":true,"hubUrl":"https://nowen.ai/industry/delivery-technology"},"aiReaderFamilies":["Anthropic","Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/scurri-com","label":"Apply to Scurri Ltd's partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"Scurri Connect","type":"Platform","url":"https://www.scurri.com/ecommerce-delivery-management-software/","summary":"Streamline your delivery operations with Scurri Connect's automation and real-time visibility.","description":"Scurri Connect is a multi-carrier delivery management platform that connects carriers, automates allocation and label generation, and provides real-time delivery visibility through a single API. It enables retailers to automate carrier selection, apply custom shipping rules, track performance in real-time, and integrate with 1,500+ carrier services globally.","pricing":{},"features":[{"name":"Instant Label Generation","value":"Generate Approved Labels Instantly","valueDescription":"Get labels ready in seconds, ensuring compliance with each carrier's requirements for efficiency."},{"name":"Rates Engine","value":"Automatically Select Lowest Rates","valueDescription":"Save on shipping costs by ensuring always choosing the most cost-effective service available."},{"name":"Single API Integration","value":"Integrate Effortlessly","valueDescription":"Enjoy a simplified integration process with major eCommerce platforms through a single API connection."},{"name":"Reporting Dashboard","value":"Gain Insight Into Operations","valueDescription":"Utilize real-time data to monitor your shipping performance and gain valuable insights into your delivery strategy."},{"name":"Enhanced Visibility","value":"Track Shipments Live","valueDescription":"Keep customers informed and reduce inquiries with live tracking and status updates on their deliveries."},{"name":"Shipment Allocation","value":"Optimize Carrier Selection","valueDescription":"Maintain control over how shipments are allocated, enhancing contract utilization and flexibility."},{"name":"Shipping Rules Engine","value":"Configure Custom Shipping Criteria","valueDescription":"Ensure that each shipment is sent via the most efficient route by automatically applying tailored shipping rules."},{"name":"Shipment Import","value":"Seamlessly Import Orders","valueDescription":"Streamline the onboarding process by bringing in orders efficiently through existing software integrations."}]},{"name":"Scurri Track Plus","type":"Platform","url":"https://www.scurri.com/scurritrackplus/","summary":"Enhance the customer delivery experience with personalized, branded tracking communications.","description":"Scurri Track Plus is the post-purchase communications platform that enables retailer-branded tracking emails and timelines and provides a retailer-branded tracking page, helping reduce WISMO queries and improve the customer delivery experience.","pricing":{},"features":[{"name":"Branded Tracking Timeline","value":"Engage Customers With Custom Timelines","valueDescription":"Build trust through user-friendly tracking updates and estimate delivery dates, promoting customer loyalty."},{"name":"Retailer-Branded Tracking Emails","value":"Boost Brand Loyalty With Emails","valueDescription":"Drive repeat purchases by sending personalized, branded emails that communicate important tracking information."},{"name":"Branded Tracking Page","value":"Create A Custom Tracking Page","valueDescription":"Provide customers with a seamless, branded tracking experience hosted by Scurri or embedded on the retailer's website."},{"name":"Estimated Delivery Date","value":"Enhance Customer Satisfaction","valueDescription":"Keep customers informed, reduce inquiries, and improve the overall delivery experience through timely updates."},{"name":"Post-Purchase Insights","value":"Leverage Insights For Decision Making","valueDescription":"Access reports on email open rates and tracking engagement to refine marketing strategies and improve service."}]},{"name":"Scurri AI Concierge","type":"Platform","url":"https://www.scurri.com/ai/","summary":"Enhances customer experience and reduces costs for eCommerce retailers.","description":"Scurri AI Concierge is an AI-powered assistant that reduces costs and enhances customer experience for eCommerce retailers by automating WISMO resolution, answering FAQs with trained responses, embedding marketing campaigns within the post-purchase phase, and integrating with social channels and global carriers.","pricing":{},"features":[{"name":"WISMO Resolution Automation","value":"Reduce Support Workload","valueDescription":"Addresses order status questions automatically, allowing support to focus on complex issues."},{"name":"FAQ Automation","value":"Automate FAQ Responses","valueDescription":"Reduces support workload by providing instant answers to frequently asked questions."},{"name":"Post-Purchase Marketing Automation","value":"Increase Customer Engagement","valueDescription":"Drives repeat purchases by integrating marketing messages directly into post-purchase interactions."},{"name":"Social Channel Integration","value":"Streamline Customer Interaction","valueDescription":"Ensures customers receive immediate updates across their preferred communication channels."}]},{"name":"Coll-8 Integration","type":"Platform","url":"https://www.scurri.com/coll-8/","summary":"Enhance fulfilment and customer communication with seamless Coll-8 and Scurri integration.","description":"Coll-8 integration connects Coll-8 with Scurri to streamline fulfilment and post-purchase operations, improving delivery visibility and post-purchase communications after checkout.","pricing":{},"features":[{"name":"Seamless Shipping and Post-Purchase Workflows","value":"Streamline Fulfilment Process","valueDescription":"Integrates shipping and delivery processes, allowing for smoother operations and improved customer experiences."},{"name":"Post-Purchase Communications","value":"Improve Customer Engagement","valueDescription":"Facilitates better communication with customers post-purchase, leading to higher satisfaction and reduced inquiries."},{"name":"Delivery Visibility Improvements","value":"Enhance Delivery Tracking","valueDescription":"Provides tools for real-time delivery status updates, ensuring customers are informed about their orders."}]},{"name":"InPost Integration","type":"Platform","url":"https://www.scurri.com/inpost/","summary":"Expand delivery choice and enhance customer convenience with automated locker services.","description":"InPost integration enables out-of-home delivery using parcel lockers with a growing network across the UK and Europe, offering 24/7 parcel lockers for customer collection, sending and returns, reducing failed deliveries.","pricing":{},"features":[{"name":"24/7 Locker Network","value":"Access Convenient Lockers Anytime","valueDescription":"Provide customers the flexibility to collect and return parcels at their convenience, enhancing delivery options and reducing missed deliveries."},{"name":"Locker-Based Delivery","value":"Streamline Collection and Drop-off","valueDescription":"Simplify the delivery process for customers by allowing them to pick up or drop off parcels at easily accessible lockers instead of home deliveries."},{"name":"Returns Via Lockers","value":"Enhance Return Process","valueDescription":"Facilitate hassle-free returns through parcel lockers, improving customer satisfaction and reducing reverse logistics costs."}]},{"name":"DHL eCommerce Integration","type":"Platform","url":"https://www.scurri.com/dhl-ecommerce-us/","summary":"Streamline eCommerce delivery with reliable DHL services via Scurri.","description":"US-focused DHL eCommerce integration enables retailers to access DHL eCommerce US services and international shipping through Scurri, combining carrier network with a delivery management platform.","pricing":{},"features":[{"name":"Central Delivery Management","value":"Streamline Delivery Operations","valueDescription":"Consolidate all shipping activities into one user-friendly platform, ensuring efficient management of all DHL eCommerce services."},{"name":"International Shipping Support","value":"Expand Global Reach","valueDescription":"Easily integrate international shipping capabilities, allowing businesses to serve customers worldwide with reliable delivery options."},{"name":"US-Focused Parcel Delivery","value":"Enhance Domestic Fulfillment","valueDescription":"Utilize tailored services that cater specifically to the needs of the US market, ensuring timely and efficient deliveries."},{"name":"Real-Time Tracking","value":"Track Shipments Effectively","valueDescription":"Keep customers informed with real-time updates, enhancing their delivery experience and reducing queries about order status."},{"name":"Seamless Integration","value":"Connect to Your Tech Stack","valueDescription":"Easily connect the Scurri platform to existing systems, enabling a smooth transition and minimizing disruption."}]}],"audiences":[],"segments":[{"name":"Multi-carrier network management","description":"Functions to onboard, manage, and optimise a distributed carrier network, provide market access and smart allocation across carriers, and integrate carrier partners at scale.","size":5.67,"cagr":7.2,"color":1,"productNames":["Scurri Connect","DHL eCommerce Integration"],"methodology":"Estimate based on published multi-carrier / multi-carrier system market figures and adjacent network management markets. A focused multi-carrier system market report lists a 2024 size of USD 5.67B with a 7.2% CAGR; related categories (network management systems and broader managed network services) are larger and grow at ~9–7% CAGR, indicating the multi-carrier network management segment sits in the low-single-digit billions today with mid-single-digit to low-double-digit growth potential.","citations":[{"url":"https://www.linkedin.com/pulse/multi-carrier-system-market-projection-trend-analysis-xkhze/","text":"Market size (2024): USD 5.67 billion · Forecast (2033): USD 10.23 billion · CAGR: 7.2%."},{"url":"https://www.marketsandmarkets.com/Market-Reports/managed-network-services-market-901.html","text":"Managed Network Services market projected from USD 120.74 billion in 2025 to USD 172.04 billion by 2030, CAGR 7.3%."},{"url":"https://www.coherentmarketinsights.com/industry-reports/network-management-system-market","text":"Network Management System market estimated at USD 12.20 Bn in 2026; reach USD 23.41 Bn in 2033, CAGR 9.8%."},{"url":"https://www.persistencemarketresearch.com/market-research/mobile-virtual-network-operator-market.asp","text":"MVNO market expected valued at US$100.0 billion in 2026 and projected to reach US$169.2 billion by 2033, CAGR 7.8%."}]},{"name":"Post-purchase experience","description":"Branded tracking, proactive notifications, personalized tracking pages and dashboards that improve customer visibility and reduce support load during the post-purchase lifecycle.","size":3.5,"cagr":13,"color":2,"productNames":["Scurri Track Plus","Scurri Connect","Coll-8 Integration"],"methodology":"No explicit market-size or CAGR figures were present in the provided search results. The results (vendor pages and industry blogs from parcelLab, Metapack, Bringg, lateShipment, etc.) show multiple dedicated vendors, rising vendor feature sets (branded tracking, proactive notifications, returns automation) and ongoing industry emphasis on post-purchase as a retention/revenue channel. Using those signals plus internal market-mapping (post-purchase SaaS sits as a niche within broader e-commerce software, delivery-management and last-mile digitization markets), I estimate the global post-purchase experience software market at roughly $3.5B today with a high-growth SaaS/last-mile digitization CAGR around 13% over the next 3–5 years.","citations":[]},{"name":"Post-purchase automation and customer care","description":"AI-driven automation for post-purchase customer service, including WISMO resolution, FAQ automation, social channel integration, and embedding targeted marketing into post-purchase communications.","size":2.5,"cagr":22,"color":3,"productNames":["Scurri AI Concierge","Coll-8 Integration"],"methodology":"Estimate based on industry reports for the broader AI-for-customer-service and customer-service markets (AI customer service ≈ $12B in 2024; overall customer service ≈ $50B+) and the sales & marketing automation (S&MA) market. Post-purchase automation is a narrower, high‑AI-adoption subsegment that overlaps AI customer service and S&MA; assuming it represents roughly 15–25% of the 2024 AI-for-customer-service addressable market yields ≈$2.4–3.1B (rounded to $2.5B). Growth potential is aligned with AI-driven customer service adoption (reports show ~25% CAGR for AI customer service) tempered by broader customer service growth (~11%); a mid‑range CAGR near 22% reflects strong AI uptake in post-purchase workflows.","citations":[{"url":"https://www.marketsandmarkets.com/PressReleases/ai-for-customer-service.asp","text":"AI for customer service Market expected to reach USD 12.06 billion in 2024 and USD 47.82 billion by 2030; CAGR 25.8% (2024–2030)."},{"url":"https://www.snsinsider.com/reports/ai-for-customer-service-market-7986","text":"AI For Customer Service Market was valued at USD 12.58 billion in 2024 and is expected to reach USD 73.99 billion by 2032 (CAGR ~24.9%)."},{"url":"https://www.mordorintelligence.com/industry-reports/customer-service-market","text":"The customer service market size was valued at USD 50.09 billion in 2025."},{"url":"https://pmc.ncbi.nlm.nih.gov/articles/PMC8127447/","text":"In 2019 the size of the global S&MA market was valued at $4.06 billion and an annual growth of 9.8% is expected until 2027."}]},{"name":"Out-of-home delivery and returns via locker networks","description":"Capabilities enabling locker-based out-of-home delivery and returns to reduce failed deliveries, support 24/7 customer collection and drop-off, and simplify reverse logistics.","size":13.7,"cagr":4.83,"color":4,"productNames":["InPost Integration","Scurri Connect"],"methodology":"Primary estimate uses Mordor Intelligence’s Europe Out‑Of‑Home (OOH) delivery market valuation (USD 13.7B in 2025) and its 4.83% CAGR (2026–2031). Supplementary data from smart‑parcel‑locker reports show the locker hardware/software subsegment growing faster (higher double‑digit CAGRs), indicating locker networks can outpace the overall OOH market.","citations":[{"url":"https://www.mordorintelligence.com/industry-reports/europe-out-of-home-delivery-market","text":"Market Size (2025) USD 13.70 Billion; Growth Rate (2026 - 2031) 4.83% CAGR."},{"url":"https://www.snsinsider.com/reports/smart-parcel-locker-market-7985","text":"Smart Parcel Locker Market was valued at USD 1.92 billion in 2025; CAGR 11.96% from 2026–2035."},{"url":"https://www.linkedin.com/pulse/smart-parcel-delivery-locker-market-distribution-growth-vfqfc","text":"Market is estimated at USD 650 Million in 2026 and projected to grow at a CAGR of 18.5% (2026–2033)."}]}],"faq":[],"comparisons":[],"sources":[{"url":"https://www.scurri.com","text":"Scurri Ltd"},{"url":"https://www.scurri.com/ecommerce-delivery-management-software/","text":"Scurri Connect"},{"url":"https://www.scurri.com/scurritrackplus/","text":"Scurri Track Plus"},{"url":"https://www.scurri.com/ai/","text":"Scurri AI Concierge"},{"url":"https://www.scurri.com/coll-8/","text":"Coll-8 Integration"},{"url":"https://www.scurri.com/inpost/","text":"InPost Integration"},{"url":"https://www.scurri.com/dhl-ecommerce-us/","text":"DHL eCommerce Integration"},{"url":"https://www.linkedin.com/pulse/multi-carrier-system-market-projection-trend-analysis-xkhze/","text":"Market size (2024): USD 5.67 billion · Forecast (2033): USD 10.23 billion · CAGR: 7.2%."},{"url":"https://www.marketsandmarkets.com/Market-Reports/managed-network-services-market-901.html","text":"Managed Network Services market projected from USD 120.74 billion in 2025 to USD 172.04 billion by 2030, CAGR 7.3%."},{"url":"https://www.coherentmarketinsights.com/industry-reports/network-management-system-market","text":"Network Management System market estimated at USD 12.20 Bn in 2026; reach USD 23.41 Bn in 2033, CAGR 9.8%."},{"url":"https://www.persistencemarketresearch.com/market-research/mobile-virtual-network-operator-market.asp","text":"MVNO market expected valued at US$100.0 billion in 2026 and projected to reach US$169.2 billion by 2033, CAGR 7.8%."},{"url":"https://www.marketsandmarkets.com/PressReleases/ai-for-customer-service.asp","text":"AI for customer service Market expected to reach USD 12.06 billion in 2024 and USD 47.82 billion by 2030; CAGR 25.8% (2024–2030)."},{"url":"https://www.snsinsider.com/reports/ai-for-customer-service-market-7986","text":"AI For Customer Service Market was valued at USD 12.58 billion in 2024 and is expected to reach USD 73.99 billion by 2032 (CAGR ~24.9%)."},{"url":"https://www.mordorintelligence.com/industry-reports/customer-service-market","text":"The customer service market size was valued at USD 50.09 billion in 2025."},{"url":"https://pmc.ncbi.nlm.nih.gov/articles/PMC8127447/","text":"In 2019 the size of the global S&MA market was valued at $4.06 billion and an annual growth of 9.8% is expected until 2027."},{"url":"https://www.mordorintelligence.com/industry-reports/europe-out-of-home-delivery-market","text":"Market Size (2025) USD 13.70 Billion; Growth Rate (2026 - 2031) 4.83% CAGR."},{"url":"https://www.snsinsider.com/reports/smart-parcel-locker-market-7985","text":"Smart Parcel Locker Market was valued at USD 1.92 billion in 2025; CAGR 11.96% from 2026–2035."},{"url":"https://www.linkedin.com/pulse/smart-parcel-delivery-locker-market-distribution-growth-vfqfc","text":"Market is estimated at USD 650 Million in 2026 and projected to grow at a CAGR of 18.5% (2026–2033)."}]}