Quo

Enhances customer communications with unified calling, messaging, and automation features.

Streamline communications and automate workflows with the Quo API.

Never miss a call with Sona, your always-on AI assistant that improves customer interactions.

Seamlessly connect Quo with your preferred apps for improved workflows.

Hosted contact center capabilities for SMBs that unify inbound/outbound voice routing, shared numbers, phone menus and team collaboration to manage customer calls across locations.

Products: Connect, Integrations, Quo API

Two‑way SMS and messaging for customer conversations, notifications and automated workflows using shared numbers and programmable messaging endpoints.

Products: Connect, Quo API, Integrations

AI‑powered virtual agents that handle voice interactions 24/7, capture leads, generate call summaries/transcripts and perform human handoffs to reduce missed opportunities.

Products: Sona AI Agent, Connect, Quo API

Capabilities to sync contacts, log calls and messages, push transcripts and activities into CRM systems and trigger workflows to maintain customer records and accelerate follow‑up.

Products: Integrations, Quo API, Connect, Sona AI Agent

Analytics and oversight to monitor calls, messages and team performance for operational improvement, routing effectiveness and compliance.

Products: Connect, Quo API

Connect

Quo's cloud-based front-office communications platform that unifies voice calling and text messaging, and supports AI-enabled automation, shared numbers, analytics, and CRM integrations to centralize customer communications and accelerate sales and service workflows for startups and SMBs.

• Streamline Voice Communication
  Ensure customers reach the right team quickly with tailored call routing and menu settings.
• Automate Workflows
  Streamline processes by automating notifications, reminders, and responses based on user-defined criteria.
• Engage Customers via SMS
  Utilize text messaging to enhance engagement, nurture leads, and streamline communication.
• Monitor Performance Metrics
  Gain insights into communication patterns and effectiveness to improve service delivery.
• Sync Customer Data
  Automatically update CRM records with call and message logs to maintain accurate customer information.
• Direct Caller Inquiries Effectively
  Use automated menus to efficiently guide callers to their desired destinations.
• Connect With Other Tools
  Enhance functionality by connecting Connect to your existing tech stack with a variety of integrations.
• Collaborate Seamlessly
  Allow teams to work together from shared numbers to improve response times and customer satisfaction.

Quo API

REST API enabling programmatic access to Quo messaging, contacts, transcripts, call data, activities, and CRM endpoints to build custom integrations and automations.

• Ensure Secure Access
  Protect your data with secure API key authentication to ensure that only authorized users can access your Quo resources.
• Manage Contacts Seamlessly
  Easily create and manage your customer contact data through comprehensive API endpoints for updates and modifications.
• Automate Messaging
  Utilize endpoints to manage messages efficiently, enabling automated communication flows and timely updates.
• Enhance Workflow Efficiency
  Integrate easily with popular CRMs and business tools, keeping your communication workflows smooth and efficient.
• Maintain Accurate Records
  Automatically log interactions and key activities to keep your CRM updated with the latest information.
• Streamline Communication
  Set up rules to automatically send schedule reminders, confirmations, and updates through configured triggers.
• Integrate with External Systems
  Seamlessly connect Quo events to other applications, allowing for real-time data exchanges and enhanced operational workflows.

Sona AI Agent

Sona AI agent is a 24/7 AI-powered assistant that handles calls, answers common questions, and captures messages, ensuring no customer opportunities are lost even after hours.

• Responds Anytime
  With 24/7 capability, Sona answers calls, assuring customers they are always valued.
• Captures Key Details
  Automatic call documentation helps track conversations and next steps without manual effort.
• Transfers Calls Smoothly
  Ensures that complex inquiries reach the appropriate team members without delay.
• Tailors Interactions
  Customizable to fit your business needs, Sona engages effectively with customers.
• Gathers Leads Effectively
  Automated lead gathering ensures your team has necessary insights for follow-up.
• Syncs Easily
  Works with systems like HubSpot and Salesforce for streamlined processes.

Integrations

Integrations to connect Quo with external apps and systems to extend capabilities and workflows.

• Automate Your CRM Workflow
  Automatically log calls, texts, and voicemails in your CRM, ensuring complete customer context without manual data entry.
• Automate Workflows Easily
  Create custom workflows that trigger automatically based on your specific business needs.
• Tailor Integrations to Your Needs
  Develop and customize your workflows by connecting Quo with your tech stack seamlessly.
• Enhance Your Capabilities
  Access a wide array of prebuilt integrations for quick and easy connection to the tools you use daily.
• Stay Updated Instantly
  Implement webhooks for immediate updates across your systems, enhancing responsiveness.