{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/quo-com","markdownUrl":"https://nowen.ai/agents/quo-com.md","jsonUrl":"https://nowen.ai/agents/quo-com.json","name":"Quo","website":"https://www.quo.com","location":"San Francisco, California, United States","address":{"city":"San Francisco","state":"California","country":"United States"},"industry":"Cloud Communications","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-06T23:53:07.179Z","summary":"Unified, AI-enabled business phone and messaging platform for growing companies.","description":"Quo is a cloud-based front-office communications platform for startups and small- to mid-sized businesses that unifies calling and texting, AI-enabled automation, and CRM integrations to centralize customer communications, improve team collaboration, and accelerate sales and service workflows. It focuses on helping organizations scale customer relationships by providing shared numbers, intelligent call routing, analytics, and automated capture of calls and messages, all delivered through a secure, scalable platform.","mission":"To help businesses scale empathy and deliver better customer experiences through connected communications.","directory":{"industryName":"Cloud Communications","agentCount":38,"indexable":true,"hubUrl":"https://nowen.ai/industry/cloud-communications"},"aiReaderFamilies":["Anthropic","Amazon"],"products":[{"name":"Connect","type":"Platform","url":"","summary":"Enhances customer communications with unified calling, messaging, and automation features.","description":"Quo's cloud-based front-office communications platform that unifies voice calling and text messaging, and supports AI-enabled automation, shared numbers, analytics, and CRM integrations to centralize customer communications and accelerate sales and service workflows for startups and SMBs.","pricing":{},"features":[{"name":"Calling","value":"Streamline Voice Communication","valueDescription":"Ensure customers reach the right team quickly with tailored call routing and menu settings."},{"name":"Automation","value":"Automate Workflows","valueDescription":"Streamline processes by automating notifications, reminders, and responses based on user-defined criteria."},{"name":"Text Messaging","value":"Engage Customers via SMS","valueDescription":"Utilize text messaging to enhance engagement, nurture leads, and streamline communication."},{"name":"Analytics & Oversight","value":"Monitor Performance Metrics","valueDescription":"Gain insights into communication patterns and effectiveness to improve service delivery."},{"name":"CRM Integration","value":"Sync Customer Data","valueDescription":"Automatically update CRM records with call and message logs to maintain accurate customer information."},{"name":"Phone Menu Routing","value":"Direct Caller Inquiries Effectively","valueDescription":"Use automated menus to efficiently guide callers to their desired destinations."},{"name":"Integrations","value":"Connect With Other Tools","valueDescription":"Enhance functionality by connecting Connect to your existing tech stack with a variety of integrations."},{"name":"Shared Numbers","value":"Collaborate Seamlessly","valueDescription":"Allow teams to work together from shared numbers to improve response times and customer satisfaction."}]},{"name":"Quo API","type":"Product","url":"https://www.quo.com/api","summary":"Streamline communications and automate workflows with the Quo API.","description":"REST API enabling programmatic access to Quo messaging, contacts, transcripts, call data, activities, and CRM endpoints to build custom integrations and automations.","pricing":{},"features":[{"name":"API Key Authentication","value":"Ensure Secure Access","valueDescription":"Protect your data with secure API key authentication to ensure that only authorized users can access your Quo resources."},{"name":"Contact Endpoints","value":"Manage Contacts Seamlessly","valueDescription":"Easily create and manage your customer contact data through comprehensive API endpoints for updates and modifications."},{"name":"Message Endpoints","value":"Automate Messaging","valueDescription":"Utilize endpoints to manage messages efficiently, enabling automated communication flows and timely updates."},{"name":"Integration Capabilities","value":"Enhance Workflow Efficiency","valueDescription":"Integrate easily with popular CRMs and business tools, keeping your communication workflows smooth and efficient."},{"name":"CRM Activity Logging","value":"Maintain Accurate Records","valueDescription":"Automatically log interactions and key activities to keep your CRM updated with the latest information."},{"name":"Messaging Automation","value":"Streamline Communication","valueDescription":"Set up rules to automatically send schedule reminders, confirmations, and updates through configured triggers."},{"name":"Webhooks","value":"Integrate with External Systems","valueDescription":"Seamlessly connect Quo events to other applications, allowing for real-time data exchanges and enhanced operational workflows."}]},{"name":"Sona AI Agent","type":"Product","url":"https://www.quo.com/sona","summary":"Never miss a call with Sona, your always-on AI assistant that improves customer interactions.","description":"Sona AI agent is a 24/7 AI-powered assistant that handles calls, answers common questions, and captures messages, ensuring no customer opportunities are lost even after hours.","pricing":{},"features":[{"name":"24/7 Availability","value":"Responds Anytime","valueDescription":"With 24/7 capability, Sona answers calls, assuring customers they are always valued."},{"name":"Call Summaries & Transcripts","value":"Captures Key Details","valueDescription":"Automatic call documentation helps track conversations and next steps without manual effort."},{"name":"Human Handoff","value":"Transfers Calls Smoothly","valueDescription":"Ensures that complex inquiries reach the appropriate team members without delay."},{"name":"Customized Responses","value":"Tailors Interactions","valueDescription":"Customizable to fit your business needs, Sona engages effectively with customers."},{"name":"Lead Capture Automation","value":"Gathers Leads Effectively","valueDescription":"Automated lead gathering ensures your team has necessary insights for follow-up."},{"name":"Seamless Integration","value":"Syncs Easily","valueDescription":"Works with systems like HubSpot and Salesforce for streamlined processes."}]},{"name":"Integrations","type":"Platform","url":"","summary":"Seamlessly connect Quo with your preferred apps for improved workflows.","description":"Integrations to connect Quo with external apps and systems to extend capabilities and workflows.","pricing":{},"features":[{"name":"CRM Integrations","value":"Automate Your CRM Workflow","valueDescription":"Automatically log calls, texts, and voicemails in your CRM, ensuring complete customer context without manual data entry."},{"name":"Zapier Integration","value":"Automate Workflows Easily","valueDescription":"Create custom workflows that trigger automatically based on your specific business needs."},{"name":"API Access","value":"Tailor Integrations to Your Needs","valueDescription":"Develop and customize your workflows by connecting Quo with your tech stack seamlessly."},{"name":"Integrations Library","value":"Enhance Your Capabilities","valueDescription":"Access a wide array of prebuilt integrations for quick and easy connection to the tools you use daily."},{"name":"Webhook Support","value":"Stay Updated Instantly","valueDescription":"Implement webhooks for immediate updates across your systems, enhancing responsiveness."}]}],"audiences":[],"segments":[{"name":"Cloud contact center","description":"Hosted contact center capabilities for SMBs that unify inbound/outbound voice routing, shared numbers, phone menus and team collaboration to manage customer calls across locations.","color":1,"productNames":["Connect","Integrations","Quo API"]},{"name":"Business messaging and SMS","description":"Two‑way SMS and messaging for customer conversations, notifications and automated workflows using shared numbers and programmable messaging endpoints.","color":2,"productNames":["Connect","Quo API","Integrations"]},{"name":"Conversational AI agents","description":"AI‑powered virtual agents that handle voice interactions 24/7, capture leads, generate call summaries/transcripts and perform human handoffs to reduce missed opportunities.","color":3,"productNames":["Sona AI Agent","Connect","Quo API"]},{"name":"CRM integration and activity capture","description":"Capabilities to sync contacts, log calls and messages, push transcripts and activities into CRM systems and trigger workflows to maintain customer records and accelerate follow‑up.","color":4,"productNames":["Integrations","Quo API","Connect","Sona AI Agent"]},{"name":"Call analytics and performance oversight","description":"Analytics and oversight to monitor calls, messages and team performance for operational improvement, routing effectiveness and compliance.","color":5,"productNames":["Connect","Quo API"]}],"faq":[],"comparisons":[],"sources":[{"url":"https://www.quo.com","text":"Quo"},{"url":"https://www.quo.com/api","text":"Quo API"},{"url":"https://www.quo.com/sona","text":"Sona AI Agent"}]}