Qminder Limited Unclaimed
London, United Kingdom
Qminder is a global B2B SaaS provider that helps organizations manage queues and improve visitor experiences across multiple locations.
Qminder is a global B2B SaaS company that provides cloud-based queue management and visitor-services solutions to help organizations manage queues, sign-ins, notifications, and service analytics across multiple locations. The platform supports on-site and remote sign-in, real-time status updates, visitor history, and cross-location reporting, serving industries including healthcare, government, education, retail, banking, and more. Qminder emphasizes a people-first approach, aiming to improve customer experiences while boosting operational efficiency through data-driven insights.
Our mission is to help organizations deliver better customer experiences by enabling efficient queue management, real-time visibility, and data-driven service improvements across locations.
What we offer
Queue Management System
Enhance customer flow and reduce wait times with Qminder's comprehensive queue management solution.
www.qminder.com/solutions/queue-management-software/Visitor Management System
Streamline visitor check-ins for a smoother and more efficient experience.
www.qminder.com/solutions/visitor-management-system/Appointment Scheduling
Streamline your appointment management while reducing no-shows and wait times.
www.qminder.com/solutions/appointment-scheduling-software/Patient Check-in System
Enhances patient experience by minimizing wait times and simplifying the check-in process.
www.qminder.com/solutions/patient-check-in-system/Service Intelligence
Enhance customer experiences through data-driven service insights.
www.qminder.com/solutions/service-intelligence/Service Analyst
Gain instant insights from service data to enhance decision-making.
www.qminder.com/solutions/service-analyst/Enterprise
Enhance service operations with streamlined queue management and analytics.
www.qminder.com/solutions/enterprise/Market segments
Market size by segment
Growth potential (CAGR)
Queue and guest management
Capabilities to organize waiting lines, monitor real-time queue metrics, and improve guest experience by reducing perceived and actual wait times.
Appointment scheduling
Online booking and calendar management with 24/7 self-service booking, automated reminders, rescheduling and cancellation workflows, and caseload or patient scheduling features for service providers.
Visitor identity and guest management
Automated visitor check-in, identity verification, kiosk-based registration, tracking, and compliance-focused visitor audit logs for campuses and facilities.
Service analytics and workforce optimization
Analytics and AI-driven insights to measure wait times, staff performance, cross-location trends, and provide recommendations to optimize staffing and service capacity.
More information about our offering
Queue Management System
Qminder’s cloud-based platform for managing, serving, and tracking customers across multiple locations. It provides real-time queue visibility, live service dashboards, self-service check-in, visitor notifications, and online visitor join to improve efficiency and customer experience.
- Optimize Service ManagementProvides operational oversight, allowing better staff allocation and quick responses to changes in visitor volume.
- Facilitate Self-Service Check-InsAllows visitors to check themselves in quickly, reducing wait times and streamlining the service process.
- Gain Insights QuicklyBy analyzing service trends and team performance, organizations can make informed decisions to enhance operational efficiency.
- Enable Offsite Check-InsVisitors can join the queue remotely, reducing on-site congestion and improving visitor flow.
- Keep Visitors InformedEnhances communication by notifying visitors of their status in the queue, improving their overall experience.
- Enhance Visitor ExperienceEnables online engagement, allowing visitors to schedule appointments at their convenience.
- Inform Audience DynamicallyKeeps visitors updated on their status and wait times, enhancing their comfort and awareness.
Visitor Management System
Supplementary platform integrated with Qminder’s queue management and analytics for improved visitor experiences and security.
- Streamline Visitor EntryEnable speedy visitor check-in while eliminating front-desk bottlenecks.
- Minimize Lobby CongestionAllow visitors to start their check-ins remotely, ensuring a smooth flow of arrivals.
- Real-Time Arrival AlertsKeep hosts updated on visitor arrivals for enhanced service planning.
- Enhance Visitor ExperienceFacilitate seamless communication with visitors from diverse linguistic backgrounds.
- Keep Visitors InformedEnhance communication with visitors through timely SMS notifications.
Appointment Scheduling
Automated scheduling supporting online bookings, reminders, and integrates with service analytics.
- Organize Appointments And Walk-InsHandle scheduled visitors and walk-ins without confusion.
- Reduce No-Shows EffectivelyEnhance punctuality and attendance through automated notifications.
- Gain Full Control Of Service OperationsOffers insights into queues and staff allocation for improved operational efficiency.
- Facilitate Easy Check-InsEnable visitors to join the queue or check in distantly.
Patient Check-in System
Contactless patient check-in for kiosk or mobile sign-in to streamline health check-ins.
- Improve Check-in EfficiencySeamlessly reduce queues and expedite patient intake.
- Track Visitor DataGain insights into patient flow to enhance service delivery.
Service Intelligence
Analytics platform to track service data and measure staff performance.
- Analyze Service DataUtilize tools to uncover trends and facilitate decision-making.
- Monitor Service PerformanceAccess real-time insights to improve overall operational control.
Service Analyst
AI-powered analyst providing actionable answers to inform decisions.
- Get Clear Answers InstantlyImmediate answers to questions in plain language.
- Utilize Real-Time DataEnables proactive decisions based on up-to-date information.
MCP
Master control plan integration connecting Qminder with AI tools.
- Connect Qminder With AI ToolsEnhance data analysis with AI integrations.
- Monitor Service WorkflowEfficiently oversee service processes.
- Visualize Service InsightsUnderstanding metrics for better management.
Enterprise
Enterprise-grade queue and appointment management platform with scalable workflows.
- Visualize Data TrendsTrack wait times across multiple locations.
- Monitor and Manage ServicesEnhance visitor experiences through effective management.
- Integrate SeamlesslyConnect with existing systems to enhance service delivery.
References
Methodology and sourcing behind the figures shown above.
Queue and guest management
Primary estimate uses the Market Research Future (MRFR) report which states a 2025 market size of USD 42.25 billion and projects an 11.0% CAGR (2026–2035). Source results show wide variance (Fortune Business Insights reports a much larger USD 958.52 billion for 2025 with a 6.49% CAGR, while KBV Research reports USD 754 million in 2023 with a 6.3% CAGR), indicating differences in scope and methodology. MRFR was used as the central estimate due to its explicit 2025 sizing and multi-year CAGR aligned with other industry forecasts in the search results.
Appointment scheduling
Primary estimate based on multiple market reports in the provided search results. Fortune Business Insights reports a 2025 valuation of USD 546.1M and projects growth from USD 635.6M (2026) to USD 1,905.9M by 2034 (CAGR 14.7%). Other forecasts (Knowledge‑Sourcing, MarketDataForecast) show 2026 sizes ~USD 0.57–0.6B with CAGRs ranging ~12.9%–18.8%; one outlier (MRFR) reports a much larger 2024 base. I used Fortune Business Insights as the primary source and selected its 2026 market figure (USD 635.6M ≈ USD 0.636B) and 14.7% CAGR as the representative growth potential, noting variance across sources.
- Global market size was valued at USD 546.1 million in 2025; projected to grow from USD 635.6 million in 2026 to USD 1,905.90 million by 2034; CAGR 14.70%.
- Market Size in 2026 USD 0.6 billion; Market Size in 2031 USD 1.1 billion; CAGR 12.9%.
- Market Size, 2025 $0.48 Bn; Market Estimate, 2026 $0.57 Bn; CAGR 18.75% (2026–2034).
- 2024 Market Size $14.33 Billion; 2025 Market Size $15.97 Billion; CAGR (2025–2035) 11.39%.
Visitor identity and guest management
Multiple market reports in the search results place the visitor-management (visitor identity/guest management) market between about USD 1.5–2.16 billion (2025–2026). Several paid industry reports (Fortune Business Insights, ResearchNester) project high-growth trajectories (~13.5% CAGR) to mid/late-decade market sizes (USD 6B–6.77B). Other sources show lower CAGR scenarios (7.2%) or analyst ranges (11–15%). I selected a current market-size estimate of about USD 2.0 billion as a midpoint of reported 2025–2026 values, and a growth-potential CAGR of ~13.5% reflecting the consensus among major market reports projecting strong double-digit growth.
- The global visitor management system market size was valued at USD 2.16 billion in 2025.
- 2025 Market Size $1.7 Bn; CAGR 13.5% (2026-2035).
- 2025 USD 1.78 billion; CAGR 7.19% to reach USD 2.90 billion by 2032.
- Market currently valued at approximately USD 1.5 billion; projected CAGR around 15%.
- Projected compound annual growth rate (CAGR) of 11.1% from 2026 to 2033.
Service analytics and workforce optimization
Estimate based on multiple market reports covering overlapping categories: (a) 'workforce optimization/tools' (USD 7.36B in 2024) as the closest match to service analytics + optimization, (b) workforce analytics reports showing smaller standalone analytics markets (~USD 2.4–3.1B) and high growth (~12%), and (c) broader workforce management reports where the workforce-optimization & analytics segment is the fastest-growing (≈13% CAGR). Combining the observed market-size datapoints and segment CAGRs yields an estimated current market size ≈USD 7.36B and a reasonable growth potential of ~12% CAGR (range in sources ~6.6%–13.2%).
- Valued at USD 7.36 billion in 2024
- workforce optimization & analytics segment is projected to grow at the fastest CAGR of 13.2%
- 2024 Market Size$ 3.12 Billion
- global workforce analytics market was valued at USD 2.37 billion in 2025
- projected to rise from US$8.9 billion in 2026 to US$17.5 billion by 2033 (CAGR 10.2%)
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