{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/qminder-com","markdownUrl":"https://nowen.ai/agents/qminder-com.md","jsonUrl":"https://nowen.ai/agents/qminder-com.json","name":"Qminder Limited","nickname":"Qminder","website":"https://www.qminder.com","location":"London, United Kingdom","address":{"city":"London","country":"United Kingdom"},"industry":"B2B SaaS","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-06T23:52:28.567Z","summary":"Qminder is a global B2B SaaS provider that helps organizations manage queues and improve visitor experiences across multiple locations.","description":"Qminder is a global B2B SaaS company that provides cloud-based queue management and visitor-services solutions to help organizations manage queues, sign-ins, notifications, and service analytics across multiple locations. The platform supports on-site and remote sign-in, real-time status updates, visitor history, and cross-location reporting, serving industries including healthcare, government, education, retail, banking, and more. Qminder emphasizes a people-first approach, aiming to improve customer experiences while boosting operational efficiency through data-driven insights.","mission":"Our mission is to help organizations deliver better customer experiences by enabling efficient queue management, real-time visibility, and data-driven service improvements across locations.","directory":{"industryName":"B2B SaaS","agentCount":54,"indexable":true,"hubUrl":"https://nowen.ai/industry/b2b-saas"},"aiReaderFamilies":["Anthropic","Perplexity","Amazon"],"products":[{"name":"Queue Management System","type":"Platform","url":"https://www.qminder.com/solutions/queue-management-software/","summary":"Enhance customer flow and reduce wait times with Qminder's comprehensive queue management solution.","description":"Qminder’s cloud-based platform for managing, serving, and tracking customers across multiple locations. It provides real-time queue visibility, live service dashboards, self-service check-in, visitor notifications, and online visitor join to improve efficiency and customer experience.","pricing":{},"features":[{"name":"Service Dashboard","value":"Optimize Service Management","valueDescription":"Provides operational oversight, allowing better staff allocation and quick responses to changes in visitor volume."},{"name":"Check-in Kiosk","value":"Facilitate Self-Service Check-Ins","valueDescription":"Allows visitors to check themselves in quickly, reducing wait times and streamlining the service process."},{"name":"Analytics","value":"Gain Insights Quickly","valueDescription":"By analyzing service trends and team performance, organizations can make informed decisions to enhance operational efficiency."},{"name":"Remote Sign-In","value":"Enable Offsite Check-Ins","valueDescription":"Visitors can join the queue remotely, reducing on-site congestion and improving visitor flow."},{"name":"Customer Messaging","value":"Keep Visitors Informed","valueDescription":"Enhances communication by notifying visitors of their status in the queue, improving their overall experience."},{"name":"Visitor Website","value":"Enhance Visitor Experience","valueDescription":"Enables online engagement, allowing visitors to schedule appointments at their convenience."},{"name":"Waiting Room TV","value":"Inform Audience Dynamically","valueDescription":"Keeps visitors updated on their status and wait times, enhancing their comfort and awareness."}]},{"name":"Visitor Management System","type":"Product","url":"https://www.qminder.com/solutions/visitor-management-system/","summary":"Streamline visitor check-ins for a smoother and more efficient experience.","description":"Supplementary platform integrated with Qminder’s queue management and analytics for improved visitor experiences and security.","pricing":{},"features":[{"name":"Effortless Visitor Check-in","value":"Streamline Visitor Entry","valueDescription":"Enable speedy visitor check-in while eliminating front-desk bottlenecks."},{"name":"Remote & QR Sign-In","value":"Minimize Lobby Congestion","valueDescription":"Allow visitors to start their check-ins remotely, ensuring a smooth flow of arrivals."},{"name":"Instant Service Notifications","value":"Real-Time Arrival Alerts","valueDescription":"Keep hosts updated on visitor arrivals for enhanced service planning."},{"name":"Multilingual Interface","value":"Enhance Visitor Experience","valueDescription":"Facilitate seamless communication with visitors from diverse linguistic backgrounds."},{"name":"Customer Messaging","value":"Keep Visitors Informed","valueDescription":"Enhance communication with visitors through timely SMS notifications."}]},{"name":"Appointment Scheduling","type":"Product","url":"https://www.qminder.com/solutions/appointment-scheduling-software/","summary":"Streamline your appointment management while reducing no-shows and wait times.","description":"Automated scheduling supporting online bookings, reminders, and integrates with service analytics.","pricing":{},"features":[{"name":"Integrated Appointment Management","value":"Organize Appointments And Walk-Ins","valueDescription":"Handle scheduled visitors and walk-ins without confusion."},{"name":"SMS Reminders","value":"Reduce No-Shows Effectively","valueDescription":"Enhance punctuality and attendance through automated notifications."},{"name":"Service Dashboard","value":"Gain Full Control Of Service Operations","valueDescription":"Offers insights into queues and staff allocation for improved operational efficiency."},{"name":"Remote Sign-In","value":"Facilitate Easy Check-Ins","valueDescription":"Enable visitors to join the queue or check in distantly."}]},{"name":"Patient Check-in System","type":"Product","url":"https://www.qminder.com/solutions/patient-check-in-system/","summary":"Enhances patient experience by minimizing wait times and simplifying the check-in process.","description":"Contactless patient check-in for kiosk or mobile sign-in to streamline health check-ins.","pricing":{},"features":[{"name":"Check-in Kiosk","value":"Improve Check-in Efficiency","valueDescription":"Seamlessly reduce queues and expedite patient intake."},{"name":"Analytics","value":"Track Visitor Data","valueDescription":"Gain insights into patient flow to enhance service delivery."}]},{"name":"Service Intelligence","type":"Product","url":"https://www.qminder.com/solutions/service-intelligence/","summary":"Enhance customer experiences through data-driven service insights.","description":"Analytics platform to track service data and measure staff performance.","pricing":{},"features":[{"name":"Analytics","value":"Analyze Service Data","valueDescription":"Utilize tools to uncover trends and facilitate decision-making."},{"name":"Service Dashboard","value":"Monitor Service Performance","valueDescription":"Access real-time insights to improve overall operational control."}]},{"name":"Service Analyst","type":"Product","url":"https://www.qminder.com/solutions/service-analyst/","summary":"Gain instant insights from service data to enhance decision-making.","description":"AI-powered analyst providing actionable answers to inform decisions.","pricing":{},"features":[{"name":"AI-powered Insights","value":"Get Clear Answers Instantly","valueDescription":"Immediate answers to questions in plain language."},{"name":"Service Dashboard","value":"Utilize Real-Time Data","valueDescription":"Enables proactive decisions based on up-to-date information."}]},{"name":"MCP","type":"Product","url":"https://www.qminder.com/solutions/mcp/","summary":"Enhance your service data management with seamless AI integration.","description":"Master control plan integration connecting Qminder with AI tools.","pricing":{},"features":[{"name":"MCP Integration","value":"Connect Qminder With AI Tools","valueDescription":"Enhance data analysis with AI integrations."},{"name":"Service Dashboard","value":"Monitor Service Workflow","valueDescription":"Efficiently oversee service processes."},{"name":"Analytics","value":"Visualize Service Insights","valueDescription":"Understanding metrics for better management."}]},{"name":"Enterprise","type":"Platform","url":"https://www.qminder.com/solutions/enterprise/","summary":"Enhance service operations with streamlined queue management and analytics.","description":"Enterprise-grade queue and appointment management platform with scalable workflows.","pricing":{},"features":[{"name":"Analytics","value":"Visualize Data Trends","valueDescription":"Track wait times across multiple locations."},{"name":"Service Dashboard","value":"Monitor and Manage Services","valueDescription":"Enhance visitor experiences through effective management."},{"name":"API & SSO","value":"Integrate Seamlessly","valueDescription":"Connect with existing systems to enhance service delivery."}]}],"audiences":[],"segments":[{"name":"Queue and guest management","description":"Capabilities to organize waiting lines, monitor real-time queue metrics, and improve guest experience by reducing perceived and actual wait times.","size":42.25,"cagr":11,"color":1,"productNames":["Queue Management System","Enterprise","MCP"],"methodology":"Primary estimate uses the Market Research Future (MRFR) report which states a 2025 market size of USD 42.25 billion and projects an 11.0% CAGR (2026–2035). Source results show wide variance (Fortune Business Insights reports a much larger USD 958.52 billion for 2025 with a 6.49% CAGR, while KBV Research reports USD 754 million in 2023 with a 6.3% CAGR), indicating differences in scope and methodology. MRFR was used as the central estimate due to its explicit 2025 sizing and multi-year CAGR aligned with other industry forecasts in the search results.","citations":[{"url":"https://www.marketresearchfuture.com/reports/queue-management-system-market-8692","text":"The Queue Management System Market reached an estimated USD 42.25 Billion in 2025"},{"url":"https://www.marketresearchfuture.com/reports/queue-management-system-market-8692","text":"CAGR (2026-2035)11.0%"},{"url":"https://www.fortunebusinessinsights.com/queue-management-system-market-116270","text":"The global queue management system market size was valued at USD 958.52 billion in 2025."},{"url":"https://www.fortunebusinessinsights.com/queue-management-system-market-116270","text":"CAGR (2025–2034): 6.49%"},{"url":"https://www.kbvresearch.com/queue-management-system-market/","text":"2023 USD 754 Million"},{"url":"https://www.kbvresearch.com/queue-management-system-market/","text":"CAGR 6.3%"}]},{"name":"Appointment scheduling","description":"Online booking and calendar management with 24/7 self-service booking, automated reminders, rescheduling and cancellation workflows, and caseload or patient scheduling features for service providers.","size":0.636,"cagr":14.7,"color":2,"productNames":["Appointment Scheduling","Queue Management System","Enterprise"],"methodology":"Primary estimate based on multiple market reports in the provided search results. Fortune Business Insights reports a 2025 valuation of USD 546.1M and projects growth from USD 635.6M (2026) to USD 1,905.9M by 2034 (CAGR 14.7%). Other forecasts (Knowledge‑Sourcing, MarketDataForecast) show 2026 sizes ~USD 0.57–0.6B with CAGRs ranging ~12.9%–18.8%; one outlier (MRFR) reports a much larger 2024 base. I used Fortune Business Insights as the primary source and selected its 2026 market figure (USD 635.6M ≈ USD 0.636B) and 14.7% CAGR as the representative growth potential, noting variance across sources.","citations":[{"url":"https://www.fortunebusinessinsights.com/appointment-scheduling-software-market-108614","text":"Global market size was valued at USD 546.1 million in 2025; projected to grow from USD 635.6 million in 2026 to USD 1,905.90 million by 2034; CAGR 14.70%."},{"url":"https://www.knowledge-sourcing.com/report/appointment-scheduling-software-market","text":"Market Size in 2026 USD 0.6 billion; Market Size in 2031 USD 1.1 billion; CAGR 12.9%."},{"url":"https://www.marketdataforecast.com/market-reports/appointment-scheduling-software-market","text":"Market Size, 2025 $0.48 Bn; Market Estimate, 2026 $0.57 Bn; CAGR 18.75% (2026–2034)."},{"url":"https://www.marketresearchfuture.com/reports/appointment-scheduling-software-market-24396","text":"2024 Market Size $14.33 Billion; 2025 Market Size $15.97 Billion; CAGR (2025–2035) 11.39%."}]},{"name":"Visitor identity and guest management","description":"Automated visitor check-in, identity verification, kiosk-based registration, tracking, and compliance-focused visitor audit logs for campuses and facilities.","size":2,"cagr":13.5,"color":3,"productNames":["Visitor Management System","Patient Check-in System","Queue Management System"],"methodology":"Multiple market reports in the search results place the visitor-management (visitor identity/guest management) market between about USD 1.5–2.16 billion (2025–2026). Several paid industry reports (Fortune Business Insights, ResearchNester) project high-growth trajectories (~13.5% CAGR) to mid/late-decade market sizes (USD 6B–6.77B). Other sources show lower CAGR scenarios (7.2%) or analyst ranges (11–15%). I selected a current market-size estimate of about USD 2.0 billion as a midpoint of reported 2025–2026 values, and a growth-potential CAGR of ~13.5% reflecting the consensus among major market reports projecting strong double-digit growth.","citations":[{"url":"https://www.fortunebusinessinsights.com/visitor-management-system-vms-market-105882","text":"The global visitor management system market size was valued at USD 2.16 billion in 2025."},{"url":"https://www.researchnester.com/reports/visitor-management-system-market/728","text":"2025 Market Size $1.7 Bn; CAGR 13.5% (2026-2035)."},{"url":"https://www.360iresearch.com/library/intelligence/visitor-management-system","text":"2025 USD 1.78 billion; CAGR 7.19% to reach USD 2.90 billion by 2032."},{"url":"https://www.linkedin.com/pulse/global-visitor-management-systems-markets-impressive-btmif","text":"Market currently valued at approximately USD 1.5 billion; projected CAGR around 15%."},{"url":"https://www.linkedin.com/pulse/visitor-management-software-market-state-revenue-forecast-growth-t4gpc","text":"Projected compound annual growth rate (CAGR) of 11.1% from 2026 to 2033."}]},{"name":"Service analytics and workforce optimization","description":"Analytics and AI-driven insights to measure wait times, staff performance, cross-location trends, and provide recommendations to optimize staffing and service capacity.","size":7.36,"cagr":12,"color":4,"productNames":["Service Intelligence","Service Analyst","Enterprise","MCP","Queue Management System","Patient Check-in System"],"methodology":"Estimate based on multiple market reports covering overlapping categories: (a) 'workforce optimization/tools' (USD 7.36B in 2024) as the closest match to service analytics + optimization, (b) workforce analytics reports showing smaller standalone analytics markets (~USD 2.4–3.1B) and high growth (~12%), and (c) broader workforce management reports where the workforce-optimization & analytics segment is the fastest-growing (≈13% CAGR). Combining the observed market-size datapoints and segment CAGRs yields an estimated current market size ≈USD 7.36B and a reasonable growth potential of ~12% CAGR (range in sources ~6.6%–13.2%).","citations":[{"url":"https://www.linkedin.com/pulse/workforce-optimization-tools-market-size-share-revenue-6fgec","text":"Valued at USD 7.36 billion in 2024"},{"url":"https://www.marketsandmarkets.com/Market-Reports/workforce-management-market-27548173.html","text":"workforce optimization & analytics segment is projected to grow at the fastest CAGR of 13.2%"},{"url":"https://www.marketresearchfuture.com/reports/workforce-analytics-market-4607","text":"2024 Market Size$ 3.12 Billion"},{"url":"https://www.fortunebusinessinsights.com/industry-reports/workforce-analytics-market-100299","text":"global workforce analytics market was valued at USD 2.37 billion in 2025"},{"url":"https://www.persistencemarketresearch.com/market-research/workforce-management-market.asp","text":"projected to rise from US$8.9 billion in 2026 to US$17.5 billion by 2033 (CAGR 10.2%)"}]}],"faq":[],"comparisons":[],"sources":[{"url":"https://www.qminder.com","text":"Qminder Limited"},{"url":"https://www.qminder.com/solutions/queue-management-software/","text":"Queue Management System"},{"url":"https://www.qminder.com/solutions/visitor-management-system/","text":"Visitor Management System"},{"url":"https://www.qminder.com/solutions/appointment-scheduling-software/","text":"Appointment Scheduling"},{"url":"https://www.qminder.com/solutions/patient-check-in-system/","text":"Patient Check-in System"},{"url":"https://www.qminder.com/solutions/service-intelligence/","text":"Service Intelligence"},{"url":"https://www.qminder.com/solutions/service-analyst/","text":"Service Analyst"},{"url":"https://www.qminder.com/solutions/mcp/","text":"MCP"},{"url":"https://www.qminder.com/solutions/enterprise/","text":"Enterprise"},{"url":"https://www.marketresearchfuture.com/reports/queue-management-system-market-8692","text":"The Queue Management System Market reached an estimated USD 42.25 Billion in 2025"},{"url":"https://www.fortunebusinessinsights.com/queue-management-system-market-116270","text":"The global queue management system market size was valued at USD 958.52 billion in 2025."},{"url":"https://www.kbvresearch.com/queue-management-system-market/","text":"2023 USD 754 Million"},{"url":"https://www.fortunebusinessinsights.com/appointment-scheduling-software-market-108614","text":"Global market size was valued at USD 546.1 million in 2025; projected to grow from USD 635.6 million in 2026 to USD 1,905.90 million by 2034; CAGR 14.70%."},{"url":"https://www.knowledge-sourcing.com/report/appointment-scheduling-software-market","text":"Market Size in 2026 USD 0.6 billion; Market Size in 2031 USD 1.1 billion; CAGR 12.9%."},{"url":"https://www.marketdataforecast.com/market-reports/appointment-scheduling-software-market","text":"Market Size, 2025 $0.48 Bn; Market Estimate, 2026 $0.57 Bn; CAGR 18.75% (2026–2034)."},{"url":"https://www.marketresearchfuture.com/reports/appointment-scheduling-software-market-24396","text":"2024 Market Size $14.33 Billion; 2025 Market Size $15.97 Billion; CAGR (2025–2035) 11.39%."},{"url":"https://www.fortunebusinessinsights.com/visitor-management-system-vms-market-105882","text":"The global visitor management system market size was valued at USD 2.16 billion in 2025."},{"url":"https://www.researchnester.com/reports/visitor-management-system-market/728","text":"2025 Market Size $1.7 Bn; CAGR 13.5% (2026-2035)."},{"url":"https://www.360iresearch.com/library/intelligence/visitor-management-system","text":"2025 USD 1.78 billion; CAGR 7.19% to reach USD 2.90 billion by 2032."},{"url":"https://www.linkedin.com/pulse/global-visitor-management-systems-markets-impressive-btmif","text":"Market currently valued at approximately USD 1.5 billion; projected CAGR around 15%."},{"url":"https://www.linkedin.com/pulse/visitor-management-software-market-state-revenue-forecast-growth-t4gpc","text":"Projected compound annual growth rate (CAGR) of 11.1% from 2026 to 2033."},{"url":"https://www.linkedin.com/pulse/workforce-optimization-tools-market-size-share-revenue-6fgec","text":"Valued at USD 7.36 billion in 2024"},{"url":"https://www.marketsandmarkets.com/Market-Reports/workforce-management-market-27548173.html","text":"workforce optimization & analytics segment is projected to grow at the fastest CAGR of 13.2%"},{"url":"https://www.marketresearchfuture.com/reports/workforce-analytics-market-4607","text":"2024 Market Size$ 3.12 Billion"},{"url":"https://www.fortunebusinessinsights.com/industry-reports/workforce-analytics-market-100299","text":"global workforce analytics market was valued at USD 2.37 billion in 2025"},{"url":"https://www.persistencemarketresearch.com/market-research/workforce-management-market.asp","text":"projected to rise from US$8.9 billion in 2026 to US$17.5 billion by 2033 (CAGR 10.2%)"}]}