Plivo, Inc. Unclaimed

Create and deploy intelligent voice AI agents for seamless customer engagement.

Effortlessly communicate globally with a scalable SMS API for all messaging needs.

Automates voice interactions for scheduling, support, and lead management with AI-driven solutions.

Connect AI agents to phone numbers with seamless call handling globally.

Instantly buy local, mobile, and toll-free numbers in over 50 countries.

Empower voice applications with seamless audio streaming for real-time AI interactions.

Streamline customer engagement with WhatsApp API, enabling AI interactions and rich communication.

Engage customers with branded, interactive messaging that drives conversions and boosts engagement.

Capabilities that automate and manage customer conversations across channels using AI agents that understand intent, act, and provide multilingual, human-like responses to reduce costs and improve CSAT.

Support two-way, rich messaging and commerce experiences on messaging apps to enable conversational engagement and transactional workflows.

API-first voice provisioning and management for developers and platforms to automate number delivery, SIP management, and extend global voice footprints.

Telecom-based verification and two-factor authentication APIs with global delivery and reporting to support user identity verification and reduce fraud.

AI Agent Platform

A platform to design, deploy, and manage AI agents that understand, act, and deliver results at scale. It enables brand-aligned personalities, training on your knowledge sources, actions in connected systems, and seamless integrations with popular CRMs and tools, plus multi-language support and interactive, branded chat experiences.

• Automate Customer Interactions
  Increase efficiency by allowing AI agents to handle various tasks without human intervention, thus enhancing productivity.
• Ensure Accurate Responses
  Equip agents to deliver the most relevant answers based on comprehensive training on your content.
• Enhance Brand Consistency
  Ensure that every interaction is aligned with your brand identity, improving customer engagement and loyalty.
• Seamless Integration
  Easily connect your AI agents to existing business workflows, facilitating better data flow and communication.
• Improve Customer Relations
  Automatically adapt to customer emotions, allowing for a more personalized interaction.
• Qualify Leads and Schedule Automatically
  Enhance sales efficiency by qualifying leads and scheduling appointments automatically, reducing human error and improving conversion rates.
• Create Consistent User Experience
  Design engaging interfaces that reflect your brand, leading to greater user satisfaction.
• Engage Customers Effectively
  Utilize diverse messaging formats to capture attention and provide valuable interactions.
• Expand Global Reach
  Serve a diverse customer base by engaging users in their preferred language.
• Enhance User Experience
  Help users resume conversations seamlessly, improving overall satisfaction and engagement.

Messaging API

Global SMS API platform for OTPs, notifications, and marketing campaigns with direct carrier connections and country coverage across 190+ countries. It supports high throughput (up to 10K messages/second) with sub-3-second delivery, built-in fraud prevention, and support for promotional and transactional messaging.

• Reach Customers Worldwide
  Send messages seamlessly to customers across the globe through a reliable network of direct carrier connections.
• Deliver Messages Quickly
  Enjoy rapid message delivery and scale communications to handle high traffic effortlessly.
• Block Spam Messages
  Utilize machine learning to automatically screen messages and protect your users from fraudulent content.
• Secure User Access
  Implement one-time passwords for enhanced security during user authentication and critical actions.
• Recover Abandoned Carts
  Automatically engage customers who leave items in their cart, encouraging them to complete their purchases.
• Engage Customers Effectively
  Run impactful promotional campaigns that enhance customer engagement and drive sales.
• Monitor Message Performance
  Gain insights into message delivery rates and troubleshoot issues with actionable analytics.

Voice API

Programmable voice API to build voice experiences including calls, IVR, and conferencing, backed by enterprise-grade telephony infrastructure. It enables voice AI agents for lead qualification, appointment scheduling, and order tracking, with a no-code agent builder and brand-friendly voices.

• Customize Brand Voice
  Align voice interactions with your brand identity, enhancing customer engagement through personalized communication.
• Personalize Interactions
  Deliver tailored customer experiences by remembering past interactions, improving overall service quality.
• Empower Customer Interaction
  Harness AI capabilities for 24/7 customer support, handling queries and tasks efficiently without human intervention.
• Build Agents Without Coding
  Deploy voice agents quickly with an intuitive interface, allowing teams to focus on outcomes rather than technical implementation.
• Enable Real-Time Streaming
  Support various real-time applications by streaming audio effectively for instant processing and response.
• Automate Payment Follow-Ups
  Improve cash flow by automatically reminding customers of due payments, offering them multiple convenient options.

SIP Trunking

Enterprise-grade SIP trunking delivering scalable voice connectivity to PBX/UCaaS, backed by a cloud carrier network with global reach and direct carrier connections.

• Connect Directly To PSTN
  Allows direct call routes enabling efficient PSTN use without reliance on intermediaries.
• Reach 190+ Countries
  Facilitates voice calls to and from numerous countries, ensuring extensive reach for businesses.
• Support Unlimited Calls
  Enables organizations to handle extensive concurrent calling, essential for high-volume operations.
• Integrate Seamlessly
  Embraces existing telephony infrastructure for easy integration, allowing for quick deployment.
• Ensure Enhanced Security
  Provides secure communications for all calls, safeguarding against potential vulnerabilities.
• Enhance Call Reliability
  Automatically reroutes calls if the primary endpoint is unresponsive, ensuring consistent service.

Phone Numbers

Global number provisioning for inbound calls across local, toll-free, and mobile numbers with broad coverage and direct carrier relationships for reliable connectivity.

• Reach Customers In 190+ Countries
  Benefit from extensive coverage that allows your business to connect with customers worldwide.
• Provision Numbers Instantly
  Quickly obtain local and toll-free numbers to establish a presence in various markets.
• Seamlessly Port Existing Numbers
  Facilitate the transition of existing phone numbers to Plivo with ease and reliability.
• Ensure Call Quality
  Deliver high-quality call experiences with processes tailored for reliability.
• Activate Numbers Instantly
  Leverage quick activation processes that enable immediate utilization of purchased numbers.
• Engage Through Messaging
  Utilize messaging capabilities that enhance customer engagement via SMS and MMS.

Audio Streaming

Real-time audio streaming service enabling live transcription and AI-powered processing via WebSocket.

• Automate Voice Analysis
  Utilize AI capabilities to analyze and respond to customer queries dynamically, improving conversation quality.
• Stream Audio Live
  Facilitate real-time audio communication between callers and AI agents, providing instantaneous feedback.
• Enhance Data Accessibility
  Instantly convert speech to text, enabling immediate insights and better record-keeping.
• Achieve Fast Response Times
  Ensure minimal delay in audio processing, enabling smooth and natural conversations.
• Ensure Audio Clarity
  Reduce background noise for improved clarity in conversations, enhancing user experience.

WhatsApp API

WhatsApp Business solution delivering AI-powered chat and voice agents, rich media messaging, and interactive elements; supports branded and verified business profiles, WhatsApp calling (beta), and multi-language support.

• Build Trust With Verification
  Gain customer confidence with a verified business profile that showcases your brand's legitimacy.
• Automate Customer Interactions
  Leverage AI technology to handle customer conversations 24/7, optimizing response times and engagement.
• Engage Diverse Customers
  Reach a broader audience by communicating in their preferred language, enhancing user experience.
• Enhance Engagement
  Utilize rich media to create visually appealing messages that capture customer attention and drive interaction.
• Initiate Voice Conversations
  Start voice calls directly from WhatsApp chats, enhancing communication possibilities with your customers.
• Maximize Message Reach
  Count on superior delivery performance to ensure your messages reach your customers effectively.

RCS API

RCS API enabling branded, interactive messaging with rich cards, carousels, and interactive buttons, plus verified sender support.

• Enhance Engagement
  Use rich media and branding to create more appealing conversations, leading to better customer interactions.
• Enhance Trust
  Verified sender profiles build trust with customers, leading to higher engagement rates.
• Facilitate Instant Responses
  Empower customers to act in real-time through suggested actions, enhancing their overall experience.
• Measure Engagement
  Analyze customer interactions to optimize messaging strategies for better results.
• Create Visual Impact
  Use rich media to convey messages more effectively, creating visually engaging content that captures attention.