Paradox

Simplifies candidate interactions and automates hiring tasks, helping organizations convert more candidates while reducing administrative work for hiring teams.

Helps candidates discover relevant jobs and get answers through engaging career sites, while reducing site-management work for recruiting teams.

Automates repetitive recruiting work and candidate interactions so teams can hire faster and spend more time on people-focused work.

Makes applying faster and easier for candidates, reduces application drop-off, and helps recruiting teams capture and qualify applicants.

Builds qualified talent pipelines, matches candidates with relevant opportunities, and reduces recruiter administration through automated, personalized engagement.

Helps teams manage more recruiting events and candidates with fewer resources by simplifying registration, coordination, and engagement.

Automates interview coordination to schedule candidates faster, reduce administrative work, and help candidates and hiring teams stay prepared.

Screens candidates against job requirements, fast-tracks qualified applicants, and helps teams spend less time reviewing unqualified candidates.

Guides new hires through onboarding, answers questions around the clock, and helps them complete paperwork and prepare for their first day.

Captures timely candidate and hiring-manager feedback to help teams understand the hiring experience and adapt the process.

Captures candidate responses and supports accessible virtual interviews so teams can learn more about applicants and engage them through video.

Helps candidates understand roles before applying, supporting better-aligned applications and helping employers address short-term turnover.

Candidate Experience Agent

An always-on AI agent that supports candidates and hiring teams throughout the hiring lifecycle, from first touch to first day. Candidates can find jobs, apply, get answers, and schedule interviews through conversational, mobile-first interactions. Hiring teams can manage jobs and hiring goals, automate screening and interview scheduling, send offers, and onboard new hires. It integrates with an organization’s system of record without replacing it.

• Schedule Interviews In Minutes
  Candidates receive available times through familiar channels while the assistant coordinates calendars for straightforward and complex interviews.
• Apply Through Familiar Messaging
  Candidates can apply through supported messaging channels without creating an account and return to an application later.
• Answer Candidate Questions 24/7
  Candidates can get answers to questions at any time through automated messaging and chat.
• Enhance Your Existing Hiring System
  Connect the candidate experience to an existing system of record rather than replacing it.
• Reduce Interview No-Shows
  Automated reminders and rescheduling support help candidates and managers manage changes and improve interview show rates.
• Send And Accept Offers By Text
  Send templated offer letters by text and let candidates accept them from their phones.
• Prepare New Hires Before Day One
  Send onboarding documents and reminders after offer acceptance to help new hires complete required steps before their first day.
• Manage Jobs From Any Device
  Manage job status from mobile or desktop and extend the reach of open roles through programmatic advertising.
• Control Candidate Volume
  Set candidate limits per job and automatically adjust job status to help control sourcing volume.
• Support Candidates In 30+ Languages
  Language detection and translation let candidates communicate and apply in their preferred language.
• Reflect Your Employer Brand
  Customize the assistant’s voice, tone, and photo to represent the organization.
• Collect Feedback Throughout Hiring
  Request feedback during the hiring journey to understand candidate experiences at different stages.

Career Site Studio

An AI-powered career site platform that helps candidates find relevant roles, explore employer information, and apply through an interactive, mobile-optimized experience. Its conversational assistant answers candidate questions, shares relevant content, and supports job search and applications. Paradox designs, builds, hosts, and manages career sites, while a visual editor gives teams more control over site content. The platform also supports internal career sites, resume matching, talent communities, multilingual interactions, military skills translation, and commute-time search.

• Engage Candidates Around The Clock
  Give candidates a way to ask questions and get guidance whenever they visit the career site.
• Connect Candidates With Relevant Jobs
  Help candidates discover roles matched to their experience, military skills, and commute preferences.
• Show Candidates Relevant Employer Content
  Present relevant information about topics such as company culture, benefits, and policies.
• Reduce Career Site Management Work
  Rely on Paradox to design, build, host, and manage the career site.
• Support Job Searches On Any Device
  Let candidates explore jobs and interact with the site on their preferred device.
• Match Resumes To Relevant Jobs
  Identify relevant open roles using resumes and make resume information available in candidate profiles.
• Keep Interested Candidates Connected
  Connect candidates with relevant opportunities through talent communities and automated job alerts.
• Engage Candidates In Their Language
  Allow candidates to interact with the assistant in their preferred language through language detection and translation.
• Match Military Skills To Roles
  Connect military occupational specialty codes and proficiencies with available jobs.
• Update Site Content In Minutes
  Give teams a direct way to make content updates and manage career site content.
• Support Employee Mobility
  Give employees tailored job search and help teams find potential internal candidates for open requisitions.
• Find Roles Within Preferred Commutes
  Let candidates narrow searches to opportunities that fit their preferred travel time and transit mode.
• Improve Job Discovery In Search
  Build career pages that search engines can crawl to support mobile-first job discovery.
• Connect With Existing Hiring Technology
  Use integrations and an open API to connect with existing systems and devices.
• Support Accessible Candidate Experiences
  Design candidate experiences with accessibility in mind and aim to substantially conform to relevant industry-standard guidelines.
• Use Insights To Optimize Hiring
  Review metrics through reports and dashboards or send them to business intelligence tools.

Conversational ATS

An AI-powered applicant tracking system that automates repetitive recruiting tasks and candidate interactions. It helps hiring teams move candidates through recruiting workflows, including communication, screening, interview scheduling, feedback, and offers. By reducing manual administrative work, it gives recruiters more time to focus on candidates and hiring decisions.

Category: Applicant Tracking Systems

• Automate Repetitive Recruiting Work
  Automating routine hiring tasks gives recruiting teams more time to focus on candidates and hiring decisions.
• Engage Candidates Through Conversations
  Give candidates a direct way to get information and move through hiring steps while reducing routine recruiter back-and-forth.
• Book Interviews In Minutes
  Reduce scheduling back-and-forth and coordinate calendars, rescheduling, and reminders.
• Qualify Candidates Against Job Requirements
  Screen candidates against role requirements and help identify qualified applicants for next steps.
• Generate And Send Offer Letters
  Prepare offer letters with templates and deliver them by text for mobile review and acceptance.
• Collect Interview Feedback Promptly
  Post-interview prompts help teams collect feedback without manually tracking each response.
• Coordinate Hiring Events
  Manage candidate interactions around hiring events, from registration and reminders to follow-up scheduling.

Conversational Apply

Conversational Apply gives candidates a mobile-first way to apply in a short conversation instead of completing lengthy forms. Candidates can start through chat, SMS, WhatsApp, Facebook Messenger, QR codes, SMS shortcodes, or job listings, without creating an account, and can resume later. The experience captures application details, screens candidates against job requirements, and sends candidate information to a system of record. Additional capabilities include CRM lead capture, employee referrals, recruiter-to-candidate messaging, multilingual applications, and recorded video responses. Text Recruiting provides closely overlapping conversational application capabilities, including mobile applications, QR code and text-to-apply entry points, automated screening, data synchronization, recruiter messaging, lead capture, referral screening, multilingual conversations, and video responses; these capabilities are consolidated here.

• Apply In A Few Minutes
  Let candidates complete applications through familiar mobile conversations without creating accounts or navigating lengthy forms, with the option to return later.
• Qualify Candidates Automatically
  Capture job-related information during the application and identify candidates who meet specified requirements.
• Start Applications From Anywhere
  Turn recruitment materials, QR codes, text keywords, and job listings into starting points for application conversations.
• Sync Candidate Data Automatically
  Keep application responses in candidate profiles and transfer candidate information to the existing system of record.
• Capture Leads For Your CRM
  Keep candidates engaged by capturing their information in a conversation and passing it to a CRM or talent community.
• Message Candidates Directly
  Let recruiters communicate one-to-one with candidates through text or chat without relying on personal phones.
• Apply In Your Language
  Language detection and translation let candidates communicate and apply in their native language.
• Follow Up On Referrals
  Help employees refer candidates, then contact and screen those candidates against job requirements.
• Collect Video Responses
  Gather candidate video responses to screening questions during an application or follow-up conversation.

Conversational CRM

Conversational CRM helps recruiting teams find, organize, engage, and nurture candidates through AI-powered conversations. Recruiters can qualify leads before they enter the CRM, segment talent pools, send personalized campaigns and job alerts, and use career interest assessments to improve job matching. The platform provides insights into candidate sources and engagement and connects with LinkedIn Recruiter and other recruiting technology.

• Automate Candidate Engagement And Admin Work
  Reduce manual CRM work and candidate engagement tasks so recruiters can focus on recruiting.
• Capture Talent With Less Friction
  Capture interested candidates through a simple conversation instead of redirecting them to another form.
• Qualify Talent Before It Enters Your CRM
  Screen leads upfront to build a pipeline of candidates who meet role requirements.
• Organize Talent By Relevant Criteria
  Structure candidate pools so teams can find relevant talent and target campaigns and job alerts.
• Create And Schedule Candidate Campaigns
  Use templates and customized messages to reach candidates with less manual effort.
• Match Candidates With Relevant Openings
  Alert known candidates to relevant opportunities and help teams identify interested talent.
• Measure Sources And Candidate Engagement
  Understand where applicants and hires come from and how candidates respond to recruiting communications.
• Connect Candidate Insights Across Systems
  Reduce switching between systems by sharing candidate insights and activity across LinkedIn Recruiter and Paradox.
• Improve Job Matching With Candidate Insights
  Provide additional information about candidate interests and characteristics to support job matching.
• Connect Your Existing Recruiting Technology
  Exchange information with recruiting tools already in use.

Conversational Events

A recruiting event management platform for seasonal hiring, orientation, recurring hiring, and campus events. Teams can host in-person or virtual events, register candidates through multiple channels, communicate with attendees, evaluate candidates, and track event performance. The platform supports event campaigns and re-engagement of past attendees, as well as candidate filtering and segmentation for future opportunities.

• Create Events In Minutes
  Use templates and flexible setup options to establish and manage hiring events quickly.
• Support Multiple Hiring Event Types
  Use events for seasonal hiring, orientation, recurring roles, campus recruiting, and job fairs.
• Register Candidates Across Multiple Channels
  Offer multiple registration methods, including QR codes and kiosks, without requiring forms or passwords.
• Engage Attendees And Answer Questions
  Stay in contact with attendees, send reminders, and provide answers through messaging and chat.
• Host Events In Person Or Virtually
  Choose in-person or virtual formats with native and integrated video options.
• Promote Events And Re-Engage Attendees
  Advertise upcoming events and invite past attendees to participate again.
• Build And Nurture Candidate Pipelines
  Identify and segment promising candidates for immediate hiring or future opportunities.
• Measure Event Performance And Outcomes
  Assess event impact and hiring outcomes to optimize investments and communicate event value.
• Evaluate Candidates In Real Time
  Qualify candidates and provide feedback through mobile and desktop experiences.

Conversational Scheduling

An AI assistant that automates interview coordination for candidates, recruiters, and hiring managers. It checks calendars and shares available times through SMS, WhatsApp, chat, or email, and coordinates complex interviews across multiple people, rooms, and locations. The assistant also manages rescheduling and reminders, sends interview preparation materials, prompts interviewers for feedback, and collects candidate feedback through surveys. Calendar and ATS integrations, including a browser extension, support existing workflows.

• Schedule Interviews In Minutes
  Share available times through familiar channels while reducing manual calendar coordination.
• Coordinate Complex Interviews
  Manage interviews involving multiple participants, rooms, or locations without manually coordinating each schedule.
• Reduce Missed Interviews
  Automated rescheduling and reminders reduce coordination work and help candidates keep appointments.
• Schedule Within Existing Workflows
  Connect calendar availability and hiring-system records to manage scheduling without manually updating candidate information.
• Prepare Candidates And Hiring Teams
  Share materials with candidates and hiring managers before interviews.
• Collect Feedback After Interviews
  Prompt interviewers for feedback after interviews without requiring teams to track down responses.
• Measure The Interview Experience
  Gather candidate feedback to help teams refine the hiring process.
• Support Global Interview Scheduling
  Account for candidate time zones and support scheduling conversations in more than 30 languages.
• Find Times Around Calendar Conflicts
  The described calendar assistant will use linked calendar availability to help resolve scheduling conflicts.

Screening

Paradox Screening uses Olivia to assess candidates against job requirements through text conversations. Candidates can start from a QR code or text-to-apply keyword on any device and at any time. Olivia can automatically schedule qualified candidates for interviews, suggest other jobs to candidates who may be a better fit elsewhere, or respectfully disposition them. Potentially exclusionary criteria such as gender, race, or ethnicity are not used in screening.

• Screen Candidates Through Simple Conversations
  Evaluate candidates against job requirements and fast-track qualified candidates to the next step.
• Schedule Qualified Candidates Automatically
  Move qualified candidates directly to interviews with automated scheduling.
• Exclude Potentially Biased Criteria
  Do not factor potentially exclusionary criteria such as gender, race, or ethnicity into screening.
• Start Screening From Any Device
  Let candidates begin a screening conversation wherever they encounter a QR code or text keyword.
• Suggest Better-Matched Job Opportunities
  Suggest other jobs when a candidate is not a fit for a particular role.
• Disposition Candidates Respectfully
  Respectfully disposition candidates who do not meet role requirements.

Onboarding

Paradox Onboarding uses Olivia to guide new hires from offer acceptance through pre-boarding, post-hire, and beyond. It delivers customized offer letters, mobile-friendly forms, company documents, tax documents, background checks, and handbooks. Olivia answers new-hire questions 24/7 and sends reminders, while customizable workflows integrate with existing software and sync with each new hire’s position and location.

• Guide New Hires Through Onboarding
  Give new hires an assistant to guide them throughout the onboarding process.
• Send New-Hire Documents
  Deliver company information and onboarding materials to new hires.
• Customize And Sync Onboarding Workflows
  Configure onboarding workflows to integrate with existing software and align with each new hire.
• Complete Forms On Mobile
  Provide mobile-friendly forms and customized offer letters for onboarding.
• Answer Questions Around The Clock
  Give new hires access to answers whenever questions arise, with Olivia available 24/7.
• Prompt New Hires To Complete Documents
  Help new hires stay on track and complete onboarding documents before day one.

Surveys

Surveys uses Olivia to prompt candidates for feedback on their application, interview, hiring manager, and other hiring stages. Hiring managers can share notes and candidate feedback in real time through text conversations. Organizations can customize ratings and prompts, schedule different prompts by role or stage, and deliver them through SMS, email, widget conversations, WhatsApp, and Facebook. Dashboards and reports show satisfaction and response rates by audience and channel.

• Capture Candidate Feedback In The Moment
  Collect feedback as candidates experience different parts of the hiring process.
• Identify Interview Issues And Adapt The Process
  Use immediate interview feedback to recognize poor experiences and adjust the hiring process.
• Collect Hiring Manager Feedback In Real Time
  Help hiring managers provide candidate feedback promptly through text conversations.
• Schedule Prompts By Role Or Hiring Stage
  Set feedback prompts for specific roles and stages of the hiring process.
• Reach Respondents Across Channels And Languages
  Deliver feedback prompts through multiple channels and support multilingual ratings.
• Review Satisfaction And Response Rates
  Review satisfaction and response rates by audience and channel.
• Tailor Feedback Prompts To Your Needs
  Choose formats for ratings and feedback prompts, including emojis, list selections, and open answers.

Recorded Video Interviews

Recorded Video Interviews brings video into candidate conversations and hiring workflows. Candidates can record responses to screening prompts during an application or as a follow-up, and hiring teams can view responses on demand. The product also supports browser-based virtual interviews on phones and desktops, with no software downloads required. Organizations can integrate a preferred video tool or use Paradox’s native virtual interviewing.

• Review Candidate Responses On Demand
  Collect video responses to learn more about candidates and review them when convenient.
• Host Interviews Without Software Downloads
  Let candidates join virtual interviews from phones or desktops without installing software.
• Join Interviews With A Link
  Let candidates open a reminder link and join without entering a password.
• Use Your Preferred Video Tool
  Continue using a preferred video tool or choose native virtual interviewing.
• Invite Candidates To Video Chats
  Send candidates a link to join a quick video chat without account credentials.

Immersive Job Preview

Immersive Job Preview uses conversational and video AI to give candidates realistic portrayals of roles before they apply. AI Video Studio turns a job description into an editable preview script and video, while conversational previews and interactive Q&A help candidates understand job requirements and day-in-the-life expectations. Delivered through screening conversations on career site chat or mobile SMS, it is designed to support previews across more roles and better-aligned applications.

• Create Job Previews In Minutes
  Generate and edit scripts, storyboards, and video clips to create previews across more roles.
• Share Role Expectations Before Applications
  Give candidates information about requirements and expectations before they apply, helping them make more informed decisions about fit.
• Answer Candidate Questions In Video Or Chat
  Let candidates explore role expectations and get role-specific answers through video conversations or text chat.