NinjaOne

Unify IT management, protection, and service workflows to reduce tool complexity, automate work, and improve visibility and resilience across endpoints.

NinjaOne Unified IT Operations Platform

NinjaOne is a cloud-native platform that unifies endpoint management, protection, and IT service workflows in one console for IT teams and MSPs. It supports management of Windows, macOS, Linux, mobile, server, virtual machine, network, and browser environments. Capabilities include monitoring, inventory, automation, patching, vulnerability management, remote support, backup and recovery, mobile device management, ticketing, documentation, asset management, reporting, and integrations. The platform also supports MSP service workflows, including time tracking, billing, invoicing, and profitability reporting. A lightweight agent, centralized console, unified data model, and multi-tenant architecture support distributed environments.

• Manage Devices From One Console
  Centralize device information and management workflows across supported platforms and distributed environments, reducing the need to switch between management consoles.
• Protect And Recover Devices And SaaS Data
  Manage backup across supported devices, servers, and SaaS workloads, with recovery options ranging from selected items to full systems.
• See Device And Backup Status In Real Time
  Bring device health, operational details, alerts, and backup status together to help teams identify issues and take action.
• Track Hardware And Software Assets
  Keep current asset information available to support visibility, audits, license tracking, and operational decisions.
• Discover Assets And Visualize Dependencies
  Find unmanaged assets and understand relationships across devices, applications, and users to support planning and response.
• Manage Licenses And Asset Lifecycles
  Use license, warranty, depreciation, and lifecycle information to support compliance, renewal planning, and asset decisions.
• Automate And Remediate Endpoint Work
  Apply consistent workflows across devices and trigger configured actions when monitored conditions arise, reducing repetitive manual effort.
• Deploy Patches With Risk-Aware Controls
  Reduce manual patch work and prioritize updates using policies, vulnerability information, and patch stability signals, while retaining controls for urgent remediation.
• Identify And Prioritize Vulnerabilities
  Use current vulnerability information and exploitation context to find exposure, connect findings to patches, and track remediation progress.
• Support Endpoints From Anywhere
  Troubleshoot devices remotely using built-in technician tools, including background actions that can help reduce disruption to users.
• Secure And Review Remote Sessions
  Use authentication and access controls to limit remote sessions to authorized users, with logs and optional recordings for review.
• Guide Technicians To Relevant Fixes
  Give technicians concise operational context and environment-informed recommendations within their workflows, while retaining approval and access controls.
• Manage And Secure Mobile Devices
  Streamline mobile device setup and administration while applying policies, managing applications, supporting users, and taking remote security actions.
• Control Browser Policies Across Devices
  Review extensions and apply consistent browser, web access, and configuration policies across supported browsers without a separate console or agent.
• Manage Backup Plans And Health
  Apply backup settings through policies, identify failures through monitoring, select storage options, and verify server backup bootability.
• Find And Retain SaaS And Email Data
  Locate specific SaaS data for recovery and preserve historical email under retention policies for audits, legal holds, and eDiscovery.
• Resolve Requests From Context-Rich Tickets
  Give technicians relevant device and asset context alongside support actions, while automating ticket handling and tracking service targets.
• Apply Platform Security Controls
  Use access controls, encryption, and documented security and compliance standards to support governance of the platform and managed environments.
• Coordinate MSP Service And Billing Work
  Connect service activity with time tracking, billing, invoicing, and profitability information to help MSPs organize client service workflows.
• Manage Endpoint Security Centrally
  Bring supported encryption, protection, threat, credential, and device approval workflows into centralized endpoint management.
• Protect Backups And Enable Self-Service Recovery
  Help safeguard backup data and allow users to recover files themselves, reducing the need for technician involvement in routine restores.
• Review Backup Status And Activity
  Use reports and audit details to review protection status, deployment outcomes, and backup or restore actions.
• Enable End-User Self-Service
  Let users manage requests and access supported self-help options, reducing reliance on technicians for routine updates and tasks.
• Centralize And Secure IT Knowledge
  Help technicians find and share procedures and asset information, standardize work, and protect documentation with access controls and encryption.
• Connect IT Workflows And Tools
  Extend visibility and coordinate information and workflows with existing IT systems through integrations and APIs.
• Manage Distributed Environments At Scale
  Oversee multiple tenants and distributed endpoint fleets through centralized management and policy-based controls.
• Review IT Operations And Compliance
  Organize and report on device and service information to support operational reviews, compliance checks, and informed decisions.