{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/ninjaone-com","markdownUrl":"https://nowen.ai/agents/ninjaone-com.md","jsonUrl":"https://nowen.ai/agents/ninjaone-com.json","name":"NinjaOne","website":"https://ninjaone.com","industry":"IT Operations","deliveryModel":"software","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-11-05T19:22:08.388Z","summary":"NinjaOne provides a unified platform that helps IT teams and managed service providers manage, secure, automate, and support their technology environments.","description":"NinjaOne helps enterprise IT teams and managed service providers simplify and scale IT operations through a unified platform for managing, securing, automating, and supporting devices and services. Its capabilities include endpoint visibility and control, patching, backup and recovery, remote access, and service workflows, supported by integrations and security controls.","mission":"Simplify IT by unifying endpoint management, automation, and security in one platform.","directory":{"industryName":"IT Operations","agentCount":2,"indexable":false,"hubUrl":"https://nowen.ai/industry/it-operations"},"aiReaderFamilies":["OpenAI","Perplexity","Meta","Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/ninjaone-com","label":"Apply to NinjaOne's partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"NinjaOne Unified IT Operations Platform","anchor":"product-ninjaone-unified-it-operations-platform","type":"Platform","url":"https://www.ninjaone.com/platform/","summary":"Unify IT management, protection, and service workflows to reduce tool complexity, automate work, and improve visibility and resilience across endpoints.","description":"NinjaOne is a cloud-native platform that unifies endpoint management, protection, and IT service workflows in one console for IT teams and MSPs. It supports management of Windows, macOS, Linux, mobile, server, virtual machine, network, and browser environments. Capabilities include monitoring, inventory, automation, patching, vulnerability management, remote support, backup and recovery, mobile device management, ticketing, documentation, asset management, reporting, and integrations. The platform also supports MSP service workflows, including time tracking, billing, invoicing, and profitability reporting. A lightweight agent, centralized console, unified data model, and multi-tenant architecture support distributed environments.","pricing":{},"features":[{"name":"Unified endpoint and device management","value":"Manage Devices From One Console","valueDescription":"Centralize device information and management workflows across supported platforms and distributed environments, reducing the need to switch between management consoles."},{"name":"Backup and recovery management","value":"Protect And Recover Devices And SaaS Data","valueDescription":"Manage backup across supported devices, servers, and SaaS workloads, with recovery options ranging from selected items to full systems."},{"name":"Real-time monitoring and visibility","value":"See Device And Backup Status In Real Time","valueDescription":"Bring device health, operational details, alerts, and backup status together to help teams identify issues and take action."},{"name":"Hardware and software inventory","value":"Track Hardware And Software Assets","valueDescription":"Keep current asset information available to support visibility, audits, license tracking, and operational decisions."},{"name":"Asset discovery and relationship mapping","value":"Discover Assets And Visualize Dependencies","valueDescription":"Find unmanaged assets and understand relationships across devices, applications, and users to support planning and response."},{"name":"Software license and asset lifecycle management","value":"Manage Licenses And Asset Lifecycles","valueDescription":"Use license, warranty, depreciation, and lifecycle information to support compliance, renewal planning, and asset decisions."},{"name":"Policy-based IT automation and remediation","value":"Automate And Remediate Endpoint Work","valueDescription":"Apply consistent workflows across devices and trigger configured actions when monitored conditions arise, reducing repetitive manual effort."},{"name":"Autonomous patch management","value":"Deploy Patches With Risk-Aware Controls","valueDescription":"Reduce manual patch work and prioritize updates using policies, vulnerability information, and patch stability signals, while retaining controls for urgent remediation."},{"name":"Vulnerability assessment and remediation tracking","value":"Identify And Prioritize Vulnerabilities","valueDescription":"Use current vulnerability information and exploitation context to find exposure, connect findings to patches, and track remediation progress."},{"name":"Remote access and technician support","value":"Support Endpoints From Anywhere","valueDescription":"Troubleshoot devices remotely using built-in technician tools, including background actions that can help reduce disruption to users."},{"name":"Remote session security and recording","value":"Secure And Review Remote Sessions","valueDescription":"Use authentication and access controls to limit remote sessions to authorized users, with logs and optional recordings for review."},{"name":"AI-guided troubleshooting","value":"Guide Technicians To Relevant Fixes","valueDescription":"Give technicians concise operational context and environment-informed recommendations within their workflows, while retaining approval and access controls."},{"name":"Mobile device management","value":"Manage And Secure Mobile Devices","valueDescription":"Streamline mobile device setup and administration while applying policies, managing applications, supporting users, and taking remote security actions."},{"name":"Browser management","value":"Control Browser Policies Across Devices","valueDescription":"Review extensions and apply consistent browser, web access, and configuration policies across supported browsers without a separate console or agent."},{"name":"Backup policies, monitoring, and storage","value":"Manage Backup Plans And Health","valueDescription":"Apply backup settings through policies, identify failures through monitoring, select storage options, and verify server backup bootability."},{"name":"SaaS search, retention, and email archiving","value":"Find And Retain SaaS And Email Data","valueDescription":"Locate specific SaaS data for recovery and preserve historical email under retention policies for audits, legal holds, and eDiscovery."},{"name":"IT service desk and ticketing workflows","value":"Resolve Requests From Context-Rich Tickets","valueDescription":"Give technicians relevant device and asset context alongside support actions, while automating ticket handling and tracking service targets."},{"name":"Security and compliance controls","value":"Apply Platform Security Controls","valueDescription":"Use access controls, encryption, and documented security and compliance standards to support governance of the platform and managed environments."},{"name":"MSP service workflows and PSA","value":"Coordinate MSP Service And Billing Work","valueDescription":"Connect service activity with time tracking, billing, invoicing, and profitability information to help MSPs organize client service workflows."},{"name":"Endpoint security controls and integrations","value":"Manage Endpoint Security Centrally","valueDescription":"Bring supported encryption, protection, threat, credential, and device approval workflows into centralized endpoint management."},{"name":"Backup security and self-service recovery","value":"Protect Backups And Enable Self-Service Recovery","valueDescription":"Help safeguard backup data and allow users to recover files themselves, reducing the need for technician involvement in routine restores."},{"name":"Backup reporting and audit visibility","value":"Review Backup Status And Activity","valueDescription":"Use reports and audit details to review protection status, deployment outcomes, and backup or restore actions."},{"name":"End-user self-service portal","value":"Enable End-User Self-Service","valueDescription":"Let users manage requests and access supported self-help options, reducing reliance on technicians for routine updates and tasks."},{"name":"IT documentation and knowledge management","value":"Centralize And Secure IT Knowledge","valueDescription":"Help technicians find and share procedures and asset information, standardize work, and protect documentation with access controls and encryption."},{"name":"ITSM integrations and API workflows","value":"Connect IT Workflows And Tools","valueDescription":"Extend visibility and coordinate information and workflows with existing IT systems through integrations and APIs."},{"name":"Multi-tenant cloud architecture","value":"Manage Distributed Environments At Scale","valueDescription":"Oversee multiple tenants and distributed endpoint fleets through centralized management and policy-based controls."},{"name":"Reporting and analytics","value":"Review IT Operations And Compliance","valueDescription":"Organize and report on device and service information to support operational reviews, compliance checks, and informed decisions."}]}],"audiences":[],"segments":[],"faq":[],"comparisons":[],"sources":[{"url":"https://ninjaone.com","text":"NinjaOne"},{"url":"https://www.ninjaone.com/platform/","text":"NinjaOne Unified IT Operations Platform"}]}