Net2Phone Global Services, LLC Unclaimed

Streamline communication with an all-in-one platform for voice, video, and messaging.

Enhance customer interactions with seamless omnichannel engagement and powerful automation tools.

Enhance team performance with AI-driven real-time coaching insights.

Seamlessly connect voice and data for unlimited international calling.

Unlock enterprise-level power with reliable VoIP phone service designed for small businesses.

Empower your business communications with an advanced cloud PBX system.

Optimize agent performance with powerful call center tools.

Streamline key processes and enrich your CRM data through seamless app integrations.

Enable seamless app integration for enhanced communication experiences.

Cloud-hosted voice, video, messaging, and collaboration capabilities that unify employee communications and meetings for distributed teams.

Cloud contact center capabilities for customer engagement including omnichannel routing, agent management, automation, coaching, and analytics.

Scalable SIP trunking and voice connectivity services that provide PSTN termination, call routing, call data analytics, and self-service capacity management.

APIs, developer resources, and an app marketplace to build, integrate, and extend telephony, messaging, and conferencing into business workflows and third-party apps.

SONAR

SONAR is an all-in-one unified communications platform that combines voice, video conferencing, and business messaging in a single, centralized interface. Access your voice, messaging, and video from one place to boost team productivity.

• Stay Connected Anytime
  Access your business phone number and manage calls from any device, ensuring that you remain connected, whether in the office or on the go.
• Collaborate Using Huddle
  Join meetings without downloads, utilizing features like breakout rooms and screen sharing to make collaboration easy and effective.
• Enhance Team Communication
  Quickly connect with teams and clients, keeping communication seamless through business SMS and chat functionalities.
• Manage Your Calls Anywhere
  The SONAR mobile app provides complete access to calling, messaging, and video conferencing features, making it easy to manage communication on the move.
• Enhance Workflow Efficiency
  Integrate with popular platforms such as Microsoft Teams, Salesforce, and others to streamline workflows and maintain productivity.

uContact

Cloud contact center solution offering omnichannel engagement, automation, analytics, and agent management for enterprise-grade customer experiences.

• Centralize All Communications
  Manage customer interactions across multiple platforms like email, chat, and social media from a single interface for improved efficiency.
• Automate Routine Tasks
  Set up automated workflows to handle repetitive tasks, freeing your agents to focus on more complex issues.
• Gain Actionable Insights
  Utilize comprehensive analytics tools to track performance metrics and improve decision-making for better service delivery.
• Optimize Workforce Efficiency
  Employ tools to schedule, train, and monitor agent performance, ensuring a productive contact center environment.

AI Coach

AI Coach provides real-time coaching insights to help teams improve performance and productivity.

• Boost Productivity
  Enable coaching based on real-time data which helps in identifying strengths and areas of improvement, ensuring that teams maximize their effectiveness during customer interactions.
• Uncover Customer Emotions
  By interpreting the emotional responses of customers, teams can tailor their approach to each interaction, creating more meaningful and effective communication.
• Streamline Review Process
  Facilitate better training and feedback through easily accessible transcripts of calls, enabling teams to learn from past interactions without having to listen to entire recordings.
• Enhance Workflow
  Integrate with other communication and management tools to create streamlined workflows, reducing friction and improving process efficiency.

Sip Trunking

SIP trunking service that unifies voice with data in a cloud-based solution, offering unlimited calling to 40+ countries and self-serve scalability.

• Enhance Global Communication
  Make and receive calls across 40+ countries without incurring extra charges, promoting efficient communication.
• Easily Scale Operations
  Quickly adjust caller IDs, manage routing, and configure settings through a user-friendly interface.
• Benefit From Expert Guidance
  Access dedicated customer service to help with setup, troubleshooting, and ongoing needs.
• Access Comprehensive Analytics
  Utilize detailed call data to make data-driven decisions and optimize communication strategies.
• Avoid Equipment Costs
  Save on costs and complexity by using your existing telecommunication infrastructure.

Small Business VoIP

All-in-one VoIP phone service for small businesses, featuring voice, video conferencing, business messaging, and integrations to streamline workflows.

• Stay Connected Anywhere
  Enjoy reliable call quality and accessibility through various devices.
• Enhance Communication Efficiency
  Use SMS/MMS to share updates, photos, and files, maintaining your business identity.
• Boost Meeting Productivity
  Conduct virtual meetings effortlessly with advanced features, enhancing collaboration.
• Improve Workflow Efficiency
  Connect your VoIP system to tools you already use, facilitating seamless communication and collaboration.
• Empower Customer Support
  Utilize features designed to enhance agent performance and customer satisfaction.
• Unified Communication Experience
  Manage customer interactions seamlessly across multiple channels to improve service efficiency.

Cloud PBX

Cloud PBX phone systems for businesses, offering real-time analytics, video conferencing, unlimited calling, and integrated communications.

• Ensures Reliable Calls
  Provides advanced voice features to ensure clear, reliable calls, whether in-office or remote, enhancing communication efficiency.
• Enhances Agent Productivity
  Provides essential tools and features that enhance agent performance and support efficiency in handling customer interactions.
• Improves Decision Making
  Delivers real-time analytics to help businesses track call performance, user engagement, and operational efficiency for better decision-making.
• Supports Seamless Meetings
  Offers secure and high-quality video conferencing features that allow teams to meet and collaborate virtually, regardless of their location.
• Enhances Scalability
  Allows businesses to connect their existing PBX systems to the cloud, providing flexibility and easy scalability as business needs change.
• Facilitates Team Collaboration
  Enables seamless communication among team members through chat, SMS, and unified messaging options, improving overall collaboration.

Unite Call Center

Call Center Essentials within the Unite suite, providing core tools to help agents excel.

• Enhance Agent Efficiency
  Equip agents with foundational tools that improve their productivity and efficiency in handling customer inquiries and support requests.
• Streamline Customer Interaction
  Manage customer interactions seamlessly across various platforms, ensuring consistent communication and enhanced customer service.
• Monitor Performance Effectively
  Utilize powerful analytics to track call center performance metrics in real-time, allowing for data-driven decision-making.
• Automate Routine Tasks
  Implement automation solutions to streamline repetitive tasks, freeing up agent time for more complex customer interactions.
• Optimize Workforce Efficiency
  Utilize dedicated tools to manage, supervise, and allocate agent workloads effectively, enhancing overall team performance.

App Integrations

App marketplace enabling Net2Phone integrations, including Microsoft Teams integrations and a developer portal.

• Access Many Applications
  Integrate various low-code or no-code applications to enhance productivity and streamline operations.
• Build Custom Integrations
  Utilize the Developer Portal to create tailored integrations that meet specific business needs.
• Integrate with Teams
  Enable seamless communication through Microsoft Teams with Net2Phone's integrations.
• Improve Data Accuracy
  Automatically populate your CRM with accurate, up-to-date information from integrated apps.

Developer Portal

Developer Portal with APIs and resources for building and integrating apps with Net2Phone.

• Integrate Seamlessly
  Access a wide range of APIs that simplify app development and integration with Net2Phone services, allowing developers to deliver tailored solutions.
• Utilize Extensive Docs
  Gain access to robust documentation, code samples, and tutorials that assist developers in effectively utilizing the Developer Portal.
• Connect with Peers
  Participate in forums to share knowledge, troubleshoot issues, and collaborate with other developers leveraging the Net2Phone platform.