{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/net2phone-com","markdownUrl":"https://nowen.ai/agents/net2phone-com.md","jsonUrl":"https://nowen.ai/agents/net2phone-com.json","name":"Net2Phone Global Services, LLC","nickname":"net2phone","website":"https://www.net2phone.com","industry":"Cloud Communications","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-06T23:43:47.105Z","summary":"Net2Phone is a global cloud communications provider delivering unified communications and contact center capabilities to help businesses improve collaboration and customer engagement.","description":"Net2Phone is a global cloud communications provider focused on simplifying workplace communication. From unified communications to contact center solutions, net2phone powers modern business communication for organizations of all sizes, offering capabilities for collaboration, customer engagement, analytics, and secure, scalable communications.","mission":"Our Mission Simplifying Workplace Communication","directory":{"industryName":"Cloud Communications","agentCount":38,"indexable":true,"hubUrl":"https://nowen.ai/industry/cloud-communications"},"aiReaderFamilies":["Anthropic","Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/net2phone-com","label":"Apply to Net2Phone Global Services, LLC's partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"SONAR","type":"Platform","url":"https://www.net2phone.com/en-ca/products/sonar","summary":"Streamline communication with an all-in-one platform for voice, video, and messaging.","description":"SONAR is an all-in-one unified communications platform that combines voice, video conferencing, and business messaging in a single, centralized interface. Access your voice, messaging, and video from one place to boost team productivity.","pricing":{},"features":[{"name":"Voice","value":"Stay Connected Anytime","valueDescription":"Access your business phone number and manage calls from any device, ensuring that you remain connected, whether in the office or on the go."},{"name":"Video","value":"Collaborate Using Huddle","valueDescription":"Join meetings without downloads, utilizing features like breakout rooms and screen sharing to make collaboration easy and effective."},{"name":"Messaging","value":"Enhance Team Communication","valueDescription":"Quickly connect with teams and clients, keeping communication seamless through business SMS and chat functionalities."},{"name":"Mobile App","value":"Manage Your Calls Anywhere","valueDescription":"The SONAR mobile app provides complete access to calling, messaging, and video conferencing features, making it easy to manage communication on the move."},{"name":"Integrations","value":"Enhance Workflow Efficiency","valueDescription":"Integrate with popular platforms such as Microsoft Teams, Salesforce, and others to streamline workflows and maintain productivity."}]},{"name":"uContact","type":"Platform","url":"https://www.net2phone.com/products/cloud-contact-center-solution","summary":"Enhance customer interactions with seamless omnichannel engagement and powerful automation tools.","description":"Cloud contact center solution offering omnichannel engagement, automation, analytics, and agent management for enterprise-grade customer experiences.","pricing":{},"features":[{"name":"Omnichannel Engagement","value":"Centralize All Communications","valueDescription":"Manage customer interactions across multiple platforms like email, chat, and social media from a single interface for improved efficiency."},{"name":"Automation","value":"Automate Routine Tasks","valueDescription":"Set up automated workflows to handle repetitive tasks, freeing your agents to focus on more complex issues."},{"name":"Analytics and Reporting","value":"Gain Actionable Insights","valueDescription":"Utilize comprehensive analytics tools to track performance metrics and improve decision-making for better service delivery."},{"name":"Agent Management","value":"Optimize Workforce Efficiency","valueDescription":"Employ tools to schedule, train, and monitor agent performance, ensuring a productive contact center environment."}]},{"name":"AI Coach","type":"Product","url":"https://www.net2phone.com/products/ai-coach","summary":"Enhance team performance with AI-driven real-time coaching insights.","description":"AI Coach provides real-time coaching insights to help teams improve performance and productivity.","pricing":{},"features":[{"name":"Real-time coaching insights","value":"Boost Productivity","valueDescription":"Enable coaching based on real-time data which helps in identifying strengths and areas of improvement, ensuring that teams maximize their effectiveness during customer interactions."},{"name":"Sentiment analysis","value":"Uncover Customer Emotions","valueDescription":"By interpreting the emotional responses of customers, teams can tailor their approach to each interaction, creating more meaningful and effective communication."},{"name":"Automated call transcriptions","value":"Streamline Review Process","valueDescription":"Facilitate better training and feedback through easily accessible transcripts of calls, enabling teams to learn from past interactions without having to listen to entire recordings."},{"name":"Integration capabilities","value":"Enhance Workflow","valueDescription":"Integrate with other communication and management tools to create streamlined workflows, reducing friction and improving process efficiency."}]},{"name":"Sip Trunking","type":"Product","url":"https://www.net2phone.com/en-ca/products/sip-trunking","summary":"Seamlessly connect voice and data for unlimited international calling.","description":"SIP trunking service that unifies voice with data in a cloud-based solution, offering unlimited calling to 40+ countries and self-serve scalability.","pricing":{},"features":[{"name":"Unlimited Business Calling","value":"Enhance Global Communication","valueDescription":"Make and receive calls across 40+ countries without incurring extra charges, promoting efficient communication."},{"name":"Self-Service Scalability","value":"Easily Scale Operations","valueDescription":"Quickly adjust caller IDs, manage routing, and configure settings through a user-friendly interface."},{"name":"Premium Customer Support","value":"Benefit From Expert Guidance","valueDescription":"Access dedicated customer service to help with setup, troubleshooting, and ongoing needs."},{"name":"Detailed Call Data","value":"Access Comprehensive Analytics","valueDescription":"Utilize detailed call data to make data-driven decisions and optimize communication strategies."},{"name":"No Hardware Replacement","value":"Avoid Equipment Costs","valueDescription":"Save on costs and complexity by using your existing telecommunication infrastructure."}]},{"name":"Small Business VoIP","type":"Product","url":"https://www.net2phone.com/products/small-business-voip","summary":"Unlock enterprise-level power with reliable VoIP phone service designed for small businesses.","description":"All-in-one VoIP phone service for small businesses, featuring voice, video conferencing, business messaging, and integrations to streamline workflows.","pricing":{},"features":[{"name":"Voice","value":"Stay Connected Anywhere","valueDescription":"Enjoy reliable call quality and accessibility through various devices."},{"name":"Business Messaging","value":"Enhance Communication Efficiency","valueDescription":"Use SMS/MMS to share updates, photos, and files, maintaining your business identity."},{"name":"Video Conferencing","value":"Boost Meeting Productivity","valueDescription":"Conduct virtual meetings effortlessly with advanced features, enhancing collaboration."},{"name":"Integrations","value":"Improve Workflow Efficiency","valueDescription":"Connect your VoIP system to tools you already use, facilitating seamless communication and collaboration."},{"name":"Call Center Essentials","value":"Empower Customer Support","valueDescription":"Utilize features designed to enhance agent performance and customer satisfaction."},{"name":"Omnichannel Engagement","value":"Unified Communication Experience","valueDescription":"Manage customer interactions seamlessly across multiple channels to improve service efficiency."}]},{"name":"Cloud PBX","type":"Product","url":"https://www.net2phone.com/products/cloud-pbx","summary":"Empower your business communications with an advanced cloud PBX system.","description":"Cloud PBX phone systems for businesses, offering real-time analytics, video conferencing, unlimited calling, and integrated communications.","pricing":{},"features":[{"name":"Voice","value":"Ensures Reliable Calls","valueDescription":"Provides advanced voice features to ensure clear, reliable calls, whether in-office or remote, enhancing communication efficiency."},{"name":"Call Center Essentials","value":"Enhances Agent Productivity","valueDescription":"Provides essential tools and features that enhance agent performance and support efficiency in handling customer interactions."},{"name":"Real-Time Analytics","value":"Improves Decision Making","valueDescription":"Delivers real-time analytics to help businesses track call performance, user engagement, and operational efficiency for better decision-making."},{"name":"Video","value":"Supports Seamless Meetings","valueDescription":"Offers secure and high-quality video conferencing features that allow teams to meet and collaborate virtually, regardless of their location."},{"name":"SIP Trunking","value":"Enhances Scalability","valueDescription":"Allows businesses to connect their existing PBX systems to the cloud, providing flexibility and easy scalability as business needs change."},{"name":"Messaging","value":"Facilitates Team Collaboration","valueDescription":"Enables seamless communication among team members through chat, SMS, and unified messaging options, improving overall collaboration."}]},{"name":"Unite Call Center","type":"Product","url":"https://www.net2phone.com/products/unite-call-center","summary":"Optimize agent performance with powerful call center tools.","description":"Call Center Essentials within the Unite suite, providing core tools to help agents excel.","pricing":{},"features":[{"name":"Call Center Essentials","value":"Enhance Agent Efficiency","valueDescription":"Equip agents with foundational tools that improve their productivity and efficiency in handling customer inquiries and support requests."},{"name":"Omnichannel Engagement","value":"Streamline Customer Interaction","valueDescription":"Manage customer interactions seamlessly across various platforms, ensuring consistent communication and enhanced customer service."},{"name":"Analytics and Reporting","value":"Monitor Performance Effectively","valueDescription":"Utilize powerful analytics to track call center performance metrics in real-time, allowing for data-driven decision-making."},{"name":"Contact Center Automation","value":"Automate Routine Tasks","valueDescription":"Implement automation solutions to streamline repetitive tasks, freeing up agent time for more complex customer interactions."},{"name":"Agent Management Tools","value":"Optimize Workforce Efficiency","valueDescription":"Utilize dedicated tools to manage, supervise, and allocate agent workloads effectively, enhancing overall team performance."}]},{"name":"App Integrations","type":"Platform","url":"https://www.net2phone.com/app-integrations-for-net2phone","summary":"Streamline key processes and enrich your CRM data through seamless app integrations.","description":"App marketplace enabling Net2Phone integrations, including Microsoft Teams integrations and a developer portal.","pricing":{},"features":[{"name":"App Marketplace","value":"Access Many Applications","valueDescription":"Integrate various low-code or no-code applications to enhance productivity and streamline operations."},{"name":"Developer Portal","value":"Build Custom Integrations","valueDescription":"Utilize the Developer Portal to create tailored integrations that meet specific business needs."},{"name":"Microsoft Teams Integrations","value":"Integrate with Teams","valueDescription":"Enable seamless communication through Microsoft Teams with Net2Phone's integrations."},{"name":"Enhanced CRM Data","value":"Improve Data Accuracy","valueDescription":"Automatically populate your CRM with accurate, up-to-date information from integrated apps."}]},{"name":"Developer Portal","type":"Platform","url":"https://developer.net2phone.com/","summary":"Enable seamless app integration for enhanced communication experiences.","description":"Developer Portal with APIs and resources for 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