Walkover Web Solutions Pvt Ltd Unclaimed

Enhance customer interactions with an all-in-one AI-powered communication platform.

Enhance customer engagement through actionable data-driven segmentation.

Enhance audience engagement through automated, event-driven campaigns across multiple channels.

Provides effortless and secure OTP verification across multiple channels.

Facilitates instant access and authentication via secure Magic Links, enhancing user engagement.

Platforms that unify voice, chat, email, and messaging with shared context, intelligent routing, and agent interfaces to deliver consistent cross-channel experiences and personalized service.

Capabilities that unify chat, voice, video, AI chatbots, and agent workflows to resolve customer queries and manage support at scale.

Telecom-based verification and two-factor authentication APIs with global delivery and reporting to support user identity verification and reduce fraud.

First-party data activation and audience building that turns customer data into actionable segments and insights for targeting, personalization, and measurement.

Hello

Hello by MSG91 is a cloud-based, AI-enabled, multi-channel communications hub that unifies chat, email, voice, and video to resolve customer queries. It includes an AI-powered chatbot, unlimited agents, workflow management, video calls, analytics, and screen sharing.

• Automate Customer Interactions
  The AI chatbot resolves customer queries instantly, providing 24/7 support and switching to human agents as needed.
• Scale Customer Support
  Businesses can onboard as many agents as needed to manage incoming queries effectively.
• Increase Conversions
  Engage visitors directly on the website, facilitating immediate conversations that can lead to sales.
• Gain Insights on Performance
  Real-time data insights help businesses track customer interactions, agent effectiveness, and operational trends.
• Enhance Communication Clarity
  Video calls provide richer interactions, improving customer engagement and satisfaction.
• Break Language Barriers
  Respond to customers in their preferred language without requiring translations, enhancing user experience.
• Resolve Issues Remotely
  Support agents can guide customers through their screens, ensuring quick resolutions to complex problems.
• Streamline Operations
  Automates task assignment and inquiry handling to enhance operational efficiency.

Segmento

Segmento is a customer data platform that enables segmentation by actions or events, allowing businesses to tailor their marketing efforts for improved customer engagement.

• Tailor Campaigns Effectively
  Utilize detailed segmentation to create targeted marketing campaigns that resonate with specific demographics, behaviors, and interests.
• Deliver Relevant Content
  Automate actions based on user actions or inputs to ensure relevant messaging reaches the right audience at the right time.
• Customize Marketing Efforts
  Develop targeted campaigns by tailoring communication based on user traits or patterns through customizable filters in your address catalog.
• Seamless Integration
  Access a comprehensive API for managing contacts, ensuring your platform is integrated efficiently with your existing systems.
• Enhance Content Relevance
  Schedule automated messages to deliver timely content to your audience, adapting to their preferred channels.

Campaign

Campaign is an event-based automation platform that helps boost audience engagement by connecting conversations across channels and tools. It delivers personalized, engaging, and seamless experiences.

• Enhance Engagement Across Channels
  Provide a superior customer experience by meeting users where they are, whether through SMS, email, or other messaging platforms.
• Increase Engagement Through Automation
  Leverage user interactions and events to trigger automated campaigns that enhance customer engagement.
• Simplify Workflow Creation
  Users can easily design workflows that initiate conversations via different channels, tailoring them to specific business needs.
• Send Timely Messages
  Automate message dispatch based on user-defined time conditions, ensuring campaigns reach users at the right moment.
• Enable Real-Time Interaction
  Retrieve necessary data instantly to provide dynamic interaction, enhancing the customer experience during communications.
• Personalize Global Experiences
  Tailor messaging strategies to local audiences by implementing country-specific content and channel preferences.

OTP

OTP is a quick, secure multi-channel one-time password verification platform, allowing seamless user authentication across various channels.

• Guarantees User Access
  This feature ensures that users receive their OTP through their preferred communication channel, providing a reliable and flexible authentication experience.
• Ensures Continuous Authentication
  This mechanism guarantees users receive their OTPs promptly, enhancing login success rates and user satisfaction.
• Streamlines Login Process
  This feature eliminates the need for users to manually enter OTPs, making authentication seamless and reducing the risk of OTP-related fraud.
• Facilitates Password-Free Login
  This feature offers a secure and quick way for users to log in, thereby improving user experience and conversion rates.
• Simplifies Implementation
  This feature allows businesses to quickly integrate OTP solutions without extensive development effort.
• Enhances Decision Making
  With real-time analytics, businesses can track OTP success rates, optimize delivery strategies, and improve overall service quality.

OTP-MagicLink

Magic Link is a simple, one-click authentication method that eliminates the need for passwords or OTPs. By sending a secure link via email, SMS, or WhatsApp, users can log in instantly, ensuring a seamless experience while maintaining high security standards.

• Authenticate Instantly With One Click
  This feature enhances user satisfaction by providing a quick and hassle-free authentication method.
• Deliver Via Preferred Channels
  Users receive access links through channels they are most comfortable with, ensuring high engagement rates.
• Ensure Secure One-Time Access
  This ensures that sensitive information is protected, significantly reducing the risk of unauthorized access.
• Boost User Engagement
  A frictionless login experience leads to increased user interactions and satisfaction, ultimately driving better engagement.