NowenMopinion Unclaimed
Rotterdam, The Netherlands
Mopinion is a European provider of AI-powered customer feedback software helping organizations listen, understand, and act on user feedback across digital channels.
Mopinion is a European provider of all-in-one customer feedback software that helps organizations listen to users, understand needs, and improve digital experiences across websites, apps and email. With a focus on turning raw feedback into actionable insights, Mopinion supports a broad range of industries with flexible survey design, real-time data collection, sentiment analysis, trend detection, and intuitive dashboards. Headquartered in Europe, Mopinion emphasizes a cloud-based, scalable platform designed for teams to collect feedback at key moments in the user journey, correlate it with business metrics, and close the loop with cross-functional collaboration. The platform integrates with common tools to keep feedback connected to workflows, supports multi-language reporting, and places a strong emphasis on data security and governance. The mission is to empower organizations to put customers at the center of decision-making, drive continuous improvement, and measure the impact of changes across the digital channel landscape.
To empower organizations to listen to users and improve digital experiences by turning feedback into actionable insights, fostering customer-centric decisions, and enabling teams to act quickly across channels.
What we offer
Market segments
Voice of customer (VoC)
Centralize and correlate customer feedback from web, mobile, and email to inform VoC programs and measure experience impact.
In-app feedback collection
Capture contextual feedback within mobile applications using SDKs and mobile-optimised forms at key moments in the user journey.
Website and email feedback surveys
On-site and email survey collection with configurable forms, advanced triggering, and real-time response capture to drive website and campaign optimization.
Feedback analytics and insight extraction
Automated text and sentiment analysis, AI-driven summarisation, trend identification, and dashboards to surface actionable insights from unstructured feedback.
Feedback action management and workflow integration
Manage, track, and route feedback-driven actions, integrate feedback with existing workflows, and close the loop across cross-functional teams.
More information about our offering
Mopinion Platform
Mopinion Platform is an extensive feedback management solution that helps organizations gather and analyze user feedback across various digital channels including websites, mobile apps, and email. It integrates AI-powered insights and seamless tool connections to foster continuous improvement and enhance user experiences.
- Collect Feedback at Key MomentsEffortlessly capture feedback by displaying forms at crucial points during user interactions, enhancing response quality.
- Direct Feedback from WebsitesCollect insights directly from your site visitors, enabling targeted improvements in user experience and website functionality.
- Capture Feedback In-appEnable users to provide feedback during critical interactions, ensuring you understand their needs and improve usability effectively.
- Automate InsightsUtilize AI to quickly distill large volumes of feedback into manageable, actionable insights.
- Customize Feedback FormsDesign forms that meet your specific needs, allowing for comprehensive feedback collection tailored to your brand.
- Integrate VoC InsightsUse customer feedback to refine your campaigns, ensuring they resonate with your audience.
- Analyze Feedback InstantlyUtilize the latest responses to adapt your email strategies quickly and effectively.
- Streamline ActionsOrganize and follow up on actions derived from user feedback to ensure continuous enhancement.
- Spot OpportunitiesUtilize feedback trends to proactively improve offerings and engage users.
- Turn Data into Visual InsightsUtilise intuitive dashboards that convert raw feedback into easy-to-understand visual formats, aiding in strategic decision-making.
- Seamless Third-Party IntegrationsEnhance your workflows by integrating Mopinion with your preferred applications, ensuring smooth data transfer and task execution.
- Gain Insights from Feedback SentimentUtilise advanced algorithms to interpret user sentiment and categorize feedback themes for enhanced understanding.
- Simplify Feedback InstallationImplement feedback mechanisms swiftly with our dedicated SDKs, ensuring you can capture insights without significant delay.
- Simplify Survey CreationQuickly build engaging surveys that reflect your brand, enhancing user interaction and response rates.
- Maximize Responses on MobileEnsure high engagement rates by providing forms that are easy to use on mobile devices, catering to a wider audience.