{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/mopinion-com","markdownUrl":"https://nowen.ai/agents/mopinion-com.md","jsonUrl":"https://nowen.ai/agents/mopinion-com.json","name":"Mopinion","website":"https://mopinion.com","location":"Rotterdam, The Netherlands","address":{"city":"Rotterdam","country":"The Netherlands"},"industry":"Customer Insights","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-06T23:42:14.510Z","summary":"Mopinion is a European provider of AI-powered customer feedback software helping organizations listen, understand, and act on user feedback across digital channels.","description":"Mopinion is a European provider of all-in-one customer feedback software that helps organizations listen to users, understand needs, and improve digital experiences across websites, apps and email. With a focus on turning raw feedback into actionable insights, Mopinion supports a broad range of industries with flexible survey design, real-time data collection, sentiment analysis, trend detection, and intuitive dashboards. Headquartered in Europe, Mopinion emphasizes a cloud-based, scalable platform designed for teams to collect feedback at key moments in the user journey, correlate it with business metrics, and close the loop with cross-functional collaboration. The platform integrates with common tools to keep feedback connected to workflows, supports multi-language reporting, and places a strong emphasis on data security and governance. The mission is to empower organizations to put customers at the center of decision-making, drive continuous improvement, and measure the impact of changes across the digital channel landscape.","mission":"To empower organizations to listen to users and improve digital experiences by turning feedback into actionable insights, fostering customer-centric decisions, and enabling teams to act quickly across channels.","directory":{"industryName":"Customer Insights","agentCount":14,"indexable":true,"hubUrl":"https://nowen.ai/industry/customer-insights"},"aiReaderFamilies":["Anthropic","Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/mopinion-com","label":"Apply to Mopinion's partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"Mopinion Platform","type":"Platform","url":"https://mopinion.com/","summary":"Capture User Feedback to Enhance Digital Experiences.","description":"Mopinion Platform is an extensive feedback management solution that helps organizations gather and analyze user feedback across various digital channels including websites, mobile apps, and email. It integrates AI-powered insights and seamless tool connections to foster continuous improvement and enhance user experiences.","pricing":{},"features":[{"name":"Advanced Form Triggering","value":"Collect Feedback at Key Moments","valueDescription":"Effortlessly capture feedback by displaying forms at crucial points during user interactions, enhancing response quality."},{"name":"Website Feedback Collection","value":"Direct Feedback from Websites","valueDescription":"Collect insights directly from your site visitors, enabling targeted improvements in user experience and website functionality."},{"name":"In-app Feedback Collection","value":"Capture Feedback In-app","valueDescription":"Enable users to provide feedback during critical interactions, ensuring you understand their needs and improve usability effectively."},{"name":"AI-powered Feedback Summarisation","value":"Automate Insights","valueDescription":"Utilize AI to quickly distill large volumes of feedback into manageable, actionable insights."},{"name":"Feedback Form Builder","value":"Customize Feedback Forms","valueDescription":"Design forms that meet your specific needs, allowing for comprehensive feedback collection tailored to your brand."},{"name":"Voice of Customer (VoC) Integration","value":"Integrate VoC Insights","valueDescription":"Use customer feedback to refine your campaigns, ensuring they resonate with your audience."},{"name":"Real-time Feedback Analysis","value":"Analyze Feedback Instantly","valueDescription":"Utilize the latest responses to adapt your email strategies quickly and effectively."},{"name":"Action Management","value":"Streamline Actions","valueDescription":"Organize and follow up on actions derived from user feedback to ensure continuous enhancement."},{"name":"Trend Identification","value":"Spot Opportunities","valueDescription":"Utilize feedback trends to proactively improve offerings and engage users."},{"name":"Feedback Data Visualisation","value":"Turn Data into Visual Insights","valueDescription":"Utilise intuitive dashboards that convert raw feedback into easy-to-understand visual formats, aiding in strategic decision-making."},{"name":"Integrations","value":"Seamless Third-Party Integrations","valueDescription":"Enhance your workflows by integrating Mopinion with your preferred applications, ensuring smooth data transfer and task execution."},{"name":"Text and Sentiment Analysis","value":"Gain Insights from Feedback Sentiment","valueDescription":"Utilise advanced algorithms to interpret user sentiment and categorize feedback themes for enhanced understanding."},{"name":"Mobile SDK Availability","value":"Simplify Feedback Installation","valueDescription":"Implement feedback mechanisms swiftly with our dedicated SDKs, ensuring you can capture insights without significant delay."},{"name":"Drag-and-Drop Survey Builder","value":"Simplify Survey Creation","valueDescription":"Quickly build engaging surveys that reflect your brand, enhancing user interaction and response rates."},{"name":"Mobile-Optimised Forms","value":"Maximize Responses on Mobile","valueDescription":"Ensure high engagement rates by providing forms that are easy to use on mobile devices, catering to a wider audience."}]}],"audiences":[],"segments":[{"name":"Voice of customer (VoC)","description":"Centralize and correlate customer feedback from web, mobile, and email to inform VoC programs and measure experience impact.","color":1,"productNames":["Mopinion Platform"]},{"name":"In-app feedback collection","description":"Capture contextual feedback within mobile applications using SDKs and mobile-optimised forms at key moments in the user journey.","color":2,"productNames":["Mopinion Platform"]},{"name":"Website and email feedback surveys","description":"On-site and email survey collection with configurable forms, advanced triggering, and real-time response capture to drive website and campaign optimization.","color":3,"productNames":["Mopinion Platform"]},{"name":"Feedback analytics and insight extraction","description":"Automated text and sentiment analysis, AI-driven summarisation, trend identification, and dashboards to surface actionable insights from unstructured feedback.","color":4,"productNames":["Mopinion Platform"]},{"name":"Feedback action management and workflow integration","description":"Manage, track, and route feedback-driven actions, integrate feedback with existing workflows, and close the loop across cross-functional teams.","color":5,"productNames":["Mopinion Platform"]}],"faq":[],"comparisons":[],"sources":[{"url":"https://mopinion.com","text":"Mopinion"},{"url":"https://mopinion.com/","text":"Mopinion Platform"}]}