Meridian Group International

Place workloads appropriately, simplify cloud operations, maintain data control, and improve cost predictability with hybrid flexibility and managed support.

Move data, applications, and workloads to a suitable cloud environment with planning and support designed to reduce disruption and downtime.

Free internal teams to focus on business priorities while experts manage, support, and optimize IT systems to reduce risk and avoid costly downtime.

Reduce cyber risk, strengthen security and incident readiness, and protect data and systems across evolving IT environments.

Improve customer experiences, automate repetitive work, turn data into insights, and manage AI initiatives with ongoing operational support.

Unify communications across cloud, on-premises, and hybrid environments while providing modernization guidance and managed support.

Maintain and modernize IBM Power environments while protecting critical workloads, managing costs, and moving workloads across flexible deployment options.

Protect critical business data and support recovery with Commvault-powered backup services, flexible plans, and expert-managed support.

CloudSmart

CloudSmart is Meridian IT’s unified hybrid cloud offering, powered by HPE GreenLake and IBM Power and supported by Meridian’s global managed services expertise. It combines private cloud with consumption-based pricing, hybrid cloud flexibility, public cloud integration, and an operating model for managing environments together. Organizations can place workloads according to performance, security, compliance, data sovereignty, and cost needs while using existing cloud investments. Meridian designs, implements, and manages the platform.

• Unify Cloud Environments
  Bring private, hybrid, and public cloud environments together while continuing to use existing cloud investments.
• Place Workloads Strategically
  Choose where workloads run according to business needs and requirements for performance, security, compliance, data sovereignty, and cost.
• Simplify Cloud Operations
  Manage cloud environments through a consistent operational framework with monitoring, security, governance, and service level commitments.
• Improve Cost Predictability
  Align costs with consumption, improve spending visibility, and reduce overprovisioning and unexpected fees.
• Maintain Data Control
  Keep sensitive workloads under greater control and support regional data residency requirements while using hybrid cloud capabilities.
• Support Critical Workloads
  Run mission-critical applications, data-intensive platforms, AI and analytics workloads, and backup and recovery environments on infrastructure designed for performance and resilience.
• Modernize At Your Pace
  Make changes gradually by optimizing current environments and introducing alternatives where appropriate, without requiring disruptive migrations.
• Protect Data In Private Cloud
  Run AI models within a dedicated private cloud so data remains isolated and under your control, with security, privacy, and compliance protections.
• Get End-To-End Support
  Rely on Meridian IT’s global teams for platform design, implementation, management, and lifecycle support.

Cloud Migration Services

Meridian IT provides consultative cloud migration services to move data, applications, workloads, and IT resources from on-premises infrastructure to public, private, or hybrid cloud environments. Its team assesses current environments, develops tailored migration plans, and executes migrations across leading cloud platforms. Services include migration tools and expertise, testing and validation, security measures, and post-migration monitoring, optimization, troubleshooting, and support. Meridian’s mPower Cloud Migration Factory is designed to minimize downtime and disruption, and its migration process can reduce timelines from weeks to days.

• Choose A Suitable Cloud Model
  Select a public, private, or hybrid approach based on requirements, with Meridian’s consultative team helping determine an option for the migration project.
• Move Data And Applications To Cloud
  Transfer data, applications, and workloads from on-premises infrastructure to cloud platforms, including supported IBM Power and x86 solutions, databases, SAP HANA, large ERP databases, and SQL Server.
• Plan Migrations Around Requirements
  Build a migration plan around the environment and objectives, taking account of workload dependencies, compliance, budget, timeline, and risk tolerance.
• Migrate Workloads Across Platforms
  Work with a migration provider experienced with major cloud platforms and IBM i and x86 environments.
• Protect Data During Migration
  Apply stated safeguards such as encryption, access controls, and intrusion detection to protect data and address compliance requirements during migration.
• Accelerate Migration With Factory Methods
  Use Meridian’s migration methodology, tools, and engineering expertise to support a swift transition designed to reduce migration time and disruption.
• Optimize And Support Cloud Environments
  Continue receiving monitoring, optimization, troubleshooting, and maintenance after migration to support smooth operations.
• Select A Strategy For Each Workload
  Choose an approach suited to workload needs, with planning that identifies potential challenges and recommends mitigation strategies.
• Validate Workloads Before Cutover
  Identify issues before deployment by testing the migrated environment against relevant functionality, performance, security, and compliance requirements.

Managed IT Services

Meridian IT provides managed services for critical IT systems, including infrastructure, cloud, security, applications, networking, and end-user support. Its experts architect, monitor, maintain, and optimize environments, with services including help desk support, maintenance and contract management, network monitoring, and application management. The service is designed to reduce the burden on internal teams, support system performance and security, and help businesses avoid costly downtime.

Category: Managed IT Services

• Maintain Reliable IT Infrastructure
  Get ongoing infrastructure management, proactive monitoring, automated updates, and incident response to support performance and reduce disruption risk.
• Optimize And Secure Cloud Environments
  Manage cloud resources with expert monitoring, security, and optimization across private, public, and hybrid environments.
• Detect And Respond To Threats
  Use ongoing monitoring, vulnerability management, and response support to identify suspicious activity, address exposures, and limit the impact of threats.
• Manage Applications Throughout Their Lifecycle
  Receive application installation, configuration, maintenance, migration or replacement, security, monitoring, and optimization to support performance and business operations.
• Resolve Employee IT Issues
  Give employees access to help desk assistance across multiple channels, device and software support, troubleshooting, and training.
• Maintain Network Performance And Oversight
  Get around-the-clock network monitoring, proactive issue prevention, critical update management, device changes, and configuration tracking to help reduce downtime and workload.
• Identify Issues Before Disruption
  Use continuous monitoring and proactive support to identify and address potential problems before they affect business operations.
• Protect And Optimize Applications
  Use security measures, continuous monitoring, and optimization to help safeguard applications and data, maintain performance, and minimize downtime.
• Optimize IT Asset Coverage
  Understand asset usage and maintenance coverage, track renewals, and identify opportunities to optimize vendor contracts and maintenance costs.
• Access Specialized IT Expertise
  Draw on Meridian’s technical expertise to manage IT infrastructure and systems, reducing the need for internal teams to handle every technical requirement.
• Free Up Internal IT Teams
  Shift IT management and support responsibilities to Meridian so internal staff can spend more time on strategic initiatives and core work.
• Scale Support As Needs Change
  Use flexible, scalable expert support without requiring customers to rely solely on an in-house help desk.
• Free IT Staff For Strategic Work
  Automate network management tasks to reduce the burden on internal IT resources and free staff to focus on strategic initiatives.
• Improve Existing Asset Utilization
  Maintain existing IT assets and proactively prevent issues to support operational efficiency and better use of current infrastructure.
• Work With A Dedicated Support Contact
  Coordinate support needs through a dedicated account manager who provides a consistent point of contact.

Cybersecurity Services

Meridian IT provides enterprise cybersecurity services to assess security posture, identify and address risk, and protect infrastructure, users, and data across cloud, hybrid, and on-premises environments. Services include security strategy and assessments, AI security advisory, exposure management, penetration testing, incident response, 24/7 managed detection and response, firewall and network access control management, and security services for IBM Power and Storage environments. Meridian helps implement, manage, and continually optimize security programs, with support for compliance requirements and modern cloud and AI environments.

• Detect And Respond To Threats 24/7
  Receive round-the-clock managed security operations to detect and respond to threats in real time.
• Clarify Security Priorities And Plan Improvements
  Gain a clearer view of the current security state and a defined roadmap for improving resilience and reducing risk.
• Prioritize And Remediate High-Risk Exposures
  Focus on exposures that pose the greatest business risk and address them on an ongoing basis.
• Contain Threats And Address Incidents
  Combine Meridian’s involvement with access to specialized security operations expertise to help act when threats emerge.
• Implement And Improve Security
  Support security programs from assessment and implementation through ongoing management and optimization.
• Govern AI Adoption And Address Risk
  Review AI-related risks, establish practical policies, and plan security measures for AI adoption.
• Uncover Vulnerabilities And Validate Defenses
  Use findings from simulated attacks to understand risk and strengthen defenses.
• Manage Firewall And Access Controls
  Keep firewall and network access control operations actively managed through policy updates, patching, and monitoring.
• Protect Cloud And Hybrid Environments
  Support security across cloud, hybrid, and on-premises infrastructure, including multi-cloud environments.
• Centralize Visibility And Monitor Threats
  Bring security visibility and monitoring together to support real-time threat detection and response.
• Protect Devices, Users, And Networks
  Extend security coverage across endpoints, networks, users, infrastructure, and edge environments.
• Test And Improve Incident Readiness
  Identify response gaps and build confidence in incident response capabilities through realistic exercises.
• Support Compliance Assessments And Guidance
  Address framework requirements with assessments, policy development, and ongoing guidance.
• Access Strategic Security Leadership
  Receive virtual security leadership to guide security strategy without a full-time internal position.
• Secure IBM Power And Storage Environments
  Apply managed security services specifically to IBM Power and Storage environments.

AI Solutions & Managed Services

Meridian IT integrates enterprise-ready AI across communications, contact centers, and infrastructure. Services include conversational AI, AI-driven insights and analytics, intelligent automation, and AI-ready infrastructure. Meridian helps organizations align AI strategies with business goals, integrate AI into existing environments, deploy and optimize platforms, and provide ongoing monitoring, management, and support.

• Align And Integrate AI
  Connect AI initiatives to business goals and integrate capabilities into existing IT and communications environments.
• Turn Conversations Into Insights
  Analyze conversational and operational data to identify trends, sentiment, and compliance risks and support data-informed decisions.
• Optimize IT Operations
  Use predictive monitoring, performance optimization, issue detection, automated remediation, and resource and energy optimization to manage hybrid environments.
• Deploy And Manage AI Platforms
  Receive deployment and optimization support followed by ongoing monitoring, management, and support.
• Prepare Infrastructure For AI
  Build infrastructure for AI initiatives through AI-readiness planning and CloudSmart implementation using HPE GreenLake.
• Resolve Customer Interactions Faster
  Use conversational AI and virtual agents to support faster resolutions and automate high-volume interactions while human agents focus on complex needs.
• Automate Routing And Self-Service
  Automate call routing and self-service tasks to provide faster responses and a more consistent customer experience.
• Detect Threats In IT Environments
  Apply advanced security monitoring and threat detection as part of AI-enabled infrastructure services.
• Automate Repetitive Processes
  Reduce repetitive manual work by applying intelligent automation across business processes and contact center tasks.
• Capture Conversations At Scale
  Transcribe conversations to support large-scale analysis and reduce manual documentation and analysis effort.
• Support Real-Time Agent Decisions
  Give agents and supervisors real-time decision support during customer interactions.

mCollab Modern Workspace & Communications

mCollab helps organizations modernize communication and collaboration environments through cloud, on-premises, and hybrid solutions. Meridian provides consultation, design, delivery, and support for unified communications, including voice, video, messaging, and collaboration tools. Offerings include UCaaS from Avaya, Cisco, and Microsoft; on-premises Avaya and Cisco solutions; modernization that preserves existing investments; hosted voice continuity and SIP connectivity; and ongoing managed services with monitoring, optimization, updates, and technical support. SecureConnect Continuity is a fully hosted communications continuity service with geo-redundant, high-availability Oracle SBC architecture. SecureConnect Voice provides secure SIP trunking and Microsoft Teams Direct Routing without requiring on-premises infrastructure, while allowing organizations to retain existing numbers and carrier flexibility.

• Unify Voice, Video, Messaging, And Collaboration
  Bring communication tools together across environments to simplify connections and support collaboration.
• Choose Cloud, Hybrid, Or On-Premises
  Select an environment that fits organizational needs, with Meridian guidance and support.
• Keep Communications Supported And Optimized
  Rely on Meridian’s engineering experts for monitoring, optimization, updates, and technical assistance to help maintain continuity.
• Maintain Communications Through Outages
  Use a hosted, geo-redundant, high-availability architecture designed to keep communications resilient and responsive during unexpected outages.
• Adopt Cloud Communications That Evolve
  Use cloud communications from Avaya, Cisco, or Microsoft, with options designed to evolve alongside business needs.
• Modernize Without Replacing Investments
  Enhance communications capabilities while retaining existing investments, with a hybrid-ready approach.
• Connect SIP Trunking And Teams Voice
  Enable secure SIP trunking and Microsoft Teams Direct Routing while retaining existing numbers and carrier flexibility, without deploying on-premises infrastructure.
• Maintain Control With On-Premises Options
  Choose Avaya or Cisco communications architectures when control, customization, or resilience is important.
• Scale Communications As Needs Change
  Expand communications as needs evolve and choose pricing plans designed to fit organizational budgets.
• Strengthen Voice Reliability
  Support the reliability and performance of the voice environment while moving voice services to the cloud.

IBM Power Systems solutions

Meridian IT’s mPower suite provides IBM Power Systems expertise and services for on-premises, cloud, hybrid, and multi-cloud environments. It helps organizations discover, design, deploy, optimize, manage, and protect workloads supporting critical business applications. Services include cloud migration through the mPower Cloud Migration Factory, IBM Power data protection and backup, disaster recovery, managed infrastructure, and software development and application modernization through mPower Dev-I. Meridian also supports workload deployment across on-premises infrastructure, private cloud, and IBM Power Virtual Server. mPower Protect provides backup and recovery for IBM Power Systems data and applications.

• Move Power Workloads Across Cloud Environments
  Plan and execute IBM Power workload migrations to cloud environments with support from discovery through post-deployment optimization and management.
• Choose A Suitable Deployment Model
  Deploy or extend IBM Power workloads across on-premises infrastructure, private cloud, and PowerVS, with hybrid options available.
• Manage And Optimize IBM Power Systems
  Receive ongoing management, monitoring, patching, and performance optimization throughout the IBM Power environment lifecycle.
• Protect And Recover Critical Power Data
  Protect IBM Power data with flexible backup options and recovery capabilities, including file-level recovery and disaster recovery services.
• Plan Migrations Around Business Needs
  Use an assessment of the existing environment to shape a migration plan around requirements, budget, timeline, and risk tolerance.
• Protect Data During Migration
  Use encryption, intrusion detection, and access control to safeguard data during migration and support compliance.
• Move Workloads With Expert Support
  Use migration tools and experienced engineering support to transition IBM Power workloads to a selected cloud environment.
• Improve Application Performance And Delivery
  Use application analysis and optimization to address bottlenecks, and apply collaboration and automation to support faster development cycles and more efficient software updates.
• Strengthen Security And Resilience
  Combine security, data protection, and resilience services to support the protection and continuity of IBM Power environments and data.
• Modernize IBM Applications And Workloads
  Access software development and application modernization, including interface, code, and data updates, as part of a broader approach to evolving IBM Power workloads.
• Scale Resources For Changing Workloads
  Support demanding workloads and accommodate changing needs by expanding processor, memory, storage, and I/O capacity.
• Validate Workloads Before Cutover
  Identify potential issues in the migrated environment through testing and validation before cutover.
• Optimize And Support Cloud Workloads
  Receive support after migration to help optimize the cloud environment and troubleshoot problems.
• Deploy Applications And Scale Resources
  Deploy applications and services quickly and adjust cloud resources to changing demands.
• Support IBM I, AIX, And Linux
  Work with a provider experienced in IBM i, AIX, and Linux environments, with operating-system options for different workload needs.

mProtect Backup and Recovery

mProtect Backup and Recovery combines Meridian IT’s managed data protection expertise with Commvault technology to secure and restore critical data across physical, virtual, and cloud environments. Flexible service plans offer different levels of monitoring, reporting, support, and expert guidance. Pay-as-you-go licensing lets customers scale protection to their needs, while Meridian’s specialists manage backup and recovery operations. mProtect Flex and mProtect Platinum provide distinct service levels, including monitoring, reporting, regular reviews, and expert assistance.

• Delegate Backup And Recovery Management
  Rely on Meridian’s experts to manage data protection operations and support recovery, freeing your team to focus on other priorities.
• Back Up And Recover Critical Data
  Protect data across physical and virtual servers, databases, and applications with backup and recovery capabilities.
• Protect Data Across Environments
  Protect data across physical, virtual, and cloud environments using Commvault backup and recovery capabilities.
• Scale Protection With Usage
  Adjust protection as requirements change and pay for the resources or data being protected, without upfront costs or long-term commitments for mProtect Flex.
• Review Backups And Flag Issues
  Benefit from daily specialist reviews of backup success and critical notifications about issues requiring attention.
• Monitor And Address Issues Proactively
  Benefit from ongoing monitoring and alerts, with proactive engagement intended to help prevent and resolve issues.
• Choose A Suitable Service Level
  Select between Flex and Platinum service levels with different levels of monitoring, reporting, reviews, and support.
• Access Expert Backup Guidance
  Get configuration and best-practice assistance and support resolving backup issues according to the selected plan.
• Choose Where To Back Up
  Choose on-premises, cloud, or combined backup locations, with compatibility for AWS, Azure, and Google Cloud Platform.
• Encrypt Data And Monitor Threats
  With mProtect Flex, data is encrypted at all times and Meridian’s team monitors for potential security threats around the clock.
• Track Backup Status
  Receive monthly reports and, with Platinum, personalized weekly updates on job success, status, and outstanding needs.
• Protect Endpoints From Threats
  Protect devices against malware, viruses, and other threats through the service’s endpoint protection.
• Maintain Updated Protection
  Receive regular software updates as part of the plan’s data protection services.
• Assess Backup Health Annually
  Use annual backup assessments and health checks to review data protection operations.
• Review Service Quarterly
  Use regular quarterly reviews to assess the service and discuss relevant data protection needs.