{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/meridianitinc-com","markdownUrl":"https://nowen.ai/agents/meridianitinc-com.md","jsonUrl":"https://nowen.ai/agents/meridianitinc-com.json","name":"Meridian Group International","nickname":"Meridian","legalName":"Meridian Group International, Inc.","website":"https://meridianitinc.com","location":"Deerfield, Illinois, United States","address":{"city":"Deerfield","state":"Illinois","country":"United States"},"industry":"IT Services & Consulting","deliveryModel":"services","marketCategories":{"primary":{"name":"Managed IT Services","url":"https://nowen.ai/category/managed-it-services"},"others":[]},"status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-11-12T02:19:07.773Z","summary":"Meridian Group International helps businesses solve complex technology challenges through solutions, expertise, and ongoing services.","description":"Meridian Group International helps mid-market and enterprise organizations address complex technology needs through consulting, implementation, and ongoing services. Its teams support businesses in modernizing and managing their technology environments, strengthening security and resilience, and improving operational performance through flexible solutions and long-term partnerships.","mission":"Help organizations solve complex technology challenges, strengthen their operations, and achieve long-term success through trusted partnerships and flexible solutions.","directory":{"industryName":"IT Services & Consulting","agentCount":56,"indexable":true,"hubUrl":"https://nowen.ai/industry/it-services-and-consulting"},"categoryDirectory":{"name":"Managed IT Services","agentCount":58,"indexable":true,"url":"https://nowen.ai/category/managed-it-services"},"aiReaderFamilies":["OpenAI","Perplexity"],"products":[{"name":"CloudSmart","anchor":"product-cloudsmart","type":"Platform","url":"https://www.meridianitinc.com/solutions/cloudsmart","summary":"Place workloads appropriately, simplify cloud operations, maintain data control, and improve cost predictability with hybrid flexibility and managed support.","description":"CloudSmart is Meridian IT’s unified hybrid cloud offering, powered by HPE GreenLake and IBM Power and supported by Meridian’s global managed services expertise. It combines private cloud with consumption-based pricing, hybrid cloud flexibility, public cloud integration, and an operating model for managing environments together. Organizations can place workloads according to performance, security, compliance, data sovereignty, and cost needs while using existing cloud investments. Meridian designs, implements, and manages the platform.","pricing":{},"features":[{"name":"Private, hybrid, and public cloud integration","value":"Unify Cloud Environments","valueDescription":"Bring private, hybrid, and public cloud environments together while continuing to use existing cloud investments."},{"name":"Workload placement flexibility","value":"Place Workloads Strategically","valueDescription":"Choose where workloads run according to business needs and requirements for performance, security, compliance, data sovereignty, and cost."},{"name":"Unified governance, security, and management","value":"Simplify Cloud Operations","valueDescription":"Manage cloud environments through a consistent operational framework with monitoring, security, governance, and service level commitments."},{"name":"Consumption-based pricing and cost visibility","value":"Improve Cost Predictability","valueDescription":"Align costs with consumption, improve spending visibility, and reduce overprovisioning and unexpected fees."},{"name":"Data sovereignty and workload control","value":"Maintain Data Control","valueDescription":"Keep sensitive workloads under greater control and support regional data residency requirements while using hybrid cloud capabilities."},{"name":"Critical workload performance and resilience","value":"Support Critical Workloads","valueDescription":"Run mission-critical applications, data-intensive platforms, AI and analytics workloads, and backup and recovery environments on infrastructure designed for performance and resilience."},{"name":"Flexible modernization","value":"Modernize At Your Pace","valueDescription":"Make changes gradually by optimizing current environments and introducing alternatives where appropriate, without requiring disruptive migrations."},{"name":"Private-cloud AI data protection","value":"Protect Data In Private Cloud","valueDescription":"Run AI models within a dedicated private cloud so data remains isolated and under your control, with security, privacy, and compliance protections."},{"name":"Full lifecycle managed support","value":"Get End-To-End Support","valueDescription":"Rely on Meridian IT’s global teams for platform design, implementation, management, and lifecycle support."}]},{"name":"Cloud Migration Services","anchor":"product-cloud-migration-services","type":"Service","url":"https://www.meridianitinc.com/services/cloud-migration?hsLang=en","summary":"Move data, applications, and workloads to a suitable cloud environment with planning and support designed to reduce disruption and downtime.","description":"Meridian IT provides consultative cloud migration services to move data, applications, workloads, and IT resources from on-premises infrastructure to public, private, or hybrid cloud environments. Its team assesses current environments, develops tailored migration plans, and executes migrations across leading cloud platforms. Services include migration tools and expertise, testing and validation, security measures, and post-migration monitoring, optimization, troubleshooting, and support. Meridian’s mPower Cloud Migration Factory is designed to minimize downtime and disruption, and its migration process can reduce timelines from weeks to days.","pricing":{},"features":[{"name":"Public, private, and hybrid cloud options","value":"Choose A Suitable Cloud Model","valueDescription":"Select a public, private, or hybrid approach based on requirements, with Meridian’s consultative team helping determine an option for the migration project."},{"name":"Data, application, and workload migration","value":"Move Data And Applications To Cloud","valueDescription":"Transfer data, applications, and workloads from on-premises infrastructure to cloud platforms, including supported IBM Power and x86 solutions, databases, SAP HANA, large ERP databases, and SQL Server."},{"name":"Consultative migration assessment and planning","value":"Plan Migrations Around Requirements","valueDescription":"Build a migration plan around the environment and objectives, taking account of workload dependencies, compliance, budget, timeline, and risk tolerance."},{"name":"Migration across leading cloud platforms","value":"Migrate Workloads Across Platforms","valueDescription":"Work with a migration provider experienced with major cloud platforms and IBM i and x86 environments."},{"name":"Migration security and compliance","value":"Protect Data During Migration","valueDescription":"Apply stated safeguards such as encryption, access controls, and intrusion detection to protect data and address compliance requirements during migration."},{"name":"Cloud Migration Factory","value":"Accelerate Migration With Factory Methods","valueDescription":"Use Meridian’s migration methodology, tools, and engineering expertise to support a swift transition designed to reduce migration time and disruption."},{"name":"Post-migration support and optimization","value":"Optimize And Support Cloud Environments","valueDescription":"Continue receiving monitoring, optimization, troubleshooting, and maintenance after migration to support smooth operations."},{"name":"Migration strategy and risk mitigation","value":"Select A Strategy For Each Workload","valueDescription":"Choose an approach suited to workload needs, with planning that identifies potential challenges and recommends mitigation strategies."},{"name":"Migration testing and validation","value":"Validate Workloads Before Cutover","valueDescription":"Identify issues before deployment by testing the migrated environment against relevant functionality, performance, security, and compliance requirements."}]},{"name":"Managed IT Services","anchor":"product-managed-it-services","type":"Service","url":"https://www.meridianitinc.com/services/managed-services","summary":"Free internal teams to focus on business priorities while experts manage, support, and optimize IT systems to reduce risk and avoid costly downtime.","description":"Meridian IT provides managed services for critical IT systems, including infrastructure, cloud, security, applications, networking, and end-user support. Its experts architect, monitor, maintain, and optimize environments, with services including help desk support, maintenance and contract management, network monitoring, and application management. The service is designed to reduce the burden on internal teams, support system performance and security, and help businesses avoid costly downtime.","pricing":{},"features":[{"name":"Managed infrastructure","value":"Maintain Reliable IT Infrastructure","valueDescription":"Get ongoing infrastructure management, proactive monitoring, automated updates, and incident response to support performance and reduce disruption risk."},{"name":"Managed cloud","value":"Optimize And Secure Cloud Environments","valueDescription":"Manage cloud resources with expert monitoring, security, and optimization across private, public, and hybrid environments."},{"name":"Managed security","value":"Detect And Respond To Threats","valueDescription":"Use ongoing monitoring, vulnerability management, and response support to identify suspicious activity, address exposures, and limit the impact of threats."},{"name":"Managed application services","value":"Manage Applications Throughout Their Lifecycle","valueDescription":"Receive application installation, configuration, maintenance, migration or replacement, security, monitoring, and optimization to support performance and business operations."},{"name":"Managed end-user support","value":"Resolve Employee IT Issues","valueDescription":"Give employees access to help desk assistance across multiple channels, device and software support, troubleshooting, and training."},{"name":"Managed networking and remote monitoring","value":"Maintain Network Performance And Oversight","valueDescription":"Get around-the-clock network monitoring, proactive issue prevention, critical update management, device changes, and configuration tracking to help reduce downtime and workload."},{"name":"Proactive monitoring and support","value":"Identify Issues Before Disruption","valueDescription":"Use continuous monitoring and proactive support to identify and address potential problems before they affect business operations."},{"name":"Application security and performance","value":"Protect And Optimize Applications","valueDescription":"Use security measures, continuous monitoring, and optimization to help safeguard applications and data, maintain performance, and minimize downtime."},{"name":"Maintenance and contract management","value":"Optimize IT Asset Coverage","valueDescription":"Understand asset usage and maintenance coverage, track renewals, and identify opportunities to optimize vendor contracts and maintenance costs."},{"name":"Specialized technical expertise","value":"Access Specialized IT Expertise","valueDescription":"Draw on Meridian’s technical expertise to manage IT infrastructure and systems, reducing the need for internal teams to handle every technical requirement."},{"name":"Internal IT workload reduction","value":"Free Up Internal IT Teams","valueDescription":"Shift IT management and support responsibilities to Meridian so internal staff can spend more time on strategic initiatives and core work."},{"name":"Flexible and scalable end-user support","value":"Scale Support As Needs Change","valueDescription":"Use flexible, scalable expert support without requiring customers to rely solely on an in-house help desk."},{"name":"Network task automation","value":"Free IT Staff For Strategic Work","valueDescription":"Automate network management tasks to reduce the burden on internal IT resources and free staff to focus on strategic initiatives."},{"name":"Asset maintenance and utilization","value":"Improve Existing Asset Utilization","valueDescription":"Maintain existing IT assets and proactively prevent issues to support operational efficiency and better use of current infrastructure."},{"name":"Dedicated account management","value":"Work With A Dedicated Support Contact","valueDescription":"Coordinate support needs through a dedicated account manager who provides a consistent point of contact."}],"marketCategories":[{"name":"Managed IT Services","url":"https://nowen.ai/category/managed-it-services"}]},{"name":"Cybersecurity Services","anchor":"product-cybersecurity-services","type":"Service","url":"https://www.meridianitinc.com/services/cybersecurity","summary":"Reduce cyber risk, strengthen security and incident readiness, and protect data and systems across evolving IT environments.","description":"Meridian IT provides enterprise cybersecurity services to assess security posture, identify and address risk, and protect infrastructure, users, and data across cloud, hybrid, and on-premises environments. Services include security strategy and assessments, AI security advisory, exposure management, penetration testing, incident response, 24/7 managed detection and response, firewall and network access control management, and security services for IBM Power and Storage environments. Meridian helps implement, manage, and continually optimize security programs, with support for compliance requirements and modern cloud and AI environments.","pricing":{},"features":[{"name":"Managed detection and response","value":"Detect And Respond To Threats 24/7","valueDescription":"Receive round-the-clock managed security operations to detect and respond to threats in real time."},{"name":"Security assessments, strategy, and roadmap consulting","value":"Clarify Security Priorities And Plan Improvements","valueDescription":"Gain a clearer view of the current security state and a defined roadmap for improving resilience and reducing risk."},{"name":"Exposure management","value":"Prioritize And Remediate High-Risk Exposures","valueDescription":"Focus on exposures that pose the greatest business risk and address them on an ongoing basis."},{"name":"Incident response","value":"Contain Threats And Address Incidents","valueDescription":"Combine Meridian’s involvement with access to specialized security operations expertise to help act when threats emerge."},{"name":"Security program implementation and optimization","value":"Implement And Improve Security","valueDescription":"Support security programs from assessment and implementation through ongoing management and optimization."},{"name":"AI security advisory","value":"Govern AI Adoption And Address Risk","valueDescription":"Review AI-related risks, establish practical policies, and plan security measures for AI adoption."},{"name":"Penetration testing","value":"Uncover Vulnerabilities And Validate Defenses","valueDescription":"Use findings from simulated attacks to understand risk and strengthen defenses."},{"name":"Managed firewall and network access control","value":"Manage Firewall And Access Controls","valueDescription":"Keep firewall and network access control operations actively managed through policy updates, patching, and monitoring."},{"name":"Cloud and infrastructure security","value":"Protect Cloud And Hybrid Environments","valueDescription":"Support security across cloud, hybrid, and on-premises infrastructure, including multi-cloud environments."},{"name":"Security information and event management","value":"Centralize Visibility And Monitor Threats","valueDescription":"Bring security visibility and monitoring together to support real-time threat detection and response."},{"name":"Endpoint and network security","value":"Protect Devices, Users, And Networks","valueDescription":"Extend security coverage across endpoints, networks, users, infrastructure, and edge environments."},{"name":"Cyber tabletop workshops","value":"Test And Improve Incident Readiness","valueDescription":"Identify response gaps and build confidence in incident response capabilities through realistic exercises."},{"name":"Compliance support","value":"Support Compliance Assessments And Guidance","valueDescription":"Address framework requirements with assessments, policy development, and ongoing guidance."},{"name":"Virtual CISO services","value":"Access Strategic Security Leadership","valueDescription":"Receive virtual security leadership to guide security strategy without a full-time internal position."},{"name":"IBM Power managed security","value":"Secure IBM Power And Storage Environments","valueDescription":"Apply managed security services specifically to IBM Power and Storage environments."}]},{"name":"AI Solutions & Managed Services","anchor":"product-ai-solutions-and-managed-services","type":"Solution","url":"https://www.meridianitinc.com/solutions/ai?hsLang=en","summary":"Improve customer experiences, automate repetitive work, turn data into insights, and manage AI initiatives with ongoing operational support.","description":"Meridian IT integrates enterprise-ready AI across communications, contact centers, and infrastructure. Services include conversational AI, AI-driven insights and analytics, intelligent automation, and AI-ready infrastructure. Meridian helps organizations align AI strategies with business goals, integrate AI into existing environments, deploy and optimize platforms, and provide ongoing monitoring, management, and support.","pricing":{},"features":[{"name":"AI strategy and integration","value":"Align And Integrate AI","valueDescription":"Connect AI initiatives to business goals and integrate capabilities into existing IT and communications environments."},{"name":"AI-powered conversation and data analytics","value":"Turn Conversations Into Insights","valueDescription":"Analyze conversational and operational data to identify trends, sentiment, and compliance risks and support data-informed decisions."},{"name":"AI-driven IT operations","value":"Optimize IT Operations","valueDescription":"Use predictive monitoring, performance optimization, issue detection, automated remediation, and resource and energy optimization to manage hybrid environments."},{"name":"AI platform deployment and management","value":"Deploy And Manage AI Platforms","valueDescription":"Receive deployment and optimization support followed by ongoing monitoring, management, and support."},{"name":"AI-ready infrastructure","value":"Prepare Infrastructure For AI","valueDescription":"Build infrastructure for AI initiatives through AI-readiness planning and CloudSmart implementation using HPE GreenLake."},{"name":"Conversational AI and virtual agents","value":"Resolve Customer Interactions Faster","valueDescription":"Use conversational AI and virtual agents to support faster resolutions and automate high-volume interactions while human agents focus on complex needs."},{"name":"Intelligent call routing and self-service automation","value":"Automate Routing And Self-Service","valueDescription":"Automate call routing and self-service tasks to provide faster responses and a more consistent customer experience."},{"name":"AI security monitoring and threat detection","value":"Detect Threats In IT Environments","valueDescription":"Apply advanced security monitoring and threat detection as part of AI-enabled infrastructure services."},{"name":"Intelligent process automation","value":"Automate Repetitive Processes","valueDescription":"Reduce repetitive manual work by applying intelligent automation across business processes and contact center tasks."},{"name":"AI-powered transcription","value":"Capture Conversations At Scale","valueDescription":"Transcribe conversations to support large-scale analysis and reduce manual documentation and analysis effort."},{"name":"Real-time agent decision support","value":"Support Real-Time Agent Decisions","valueDescription":"Give agents and supervisors real-time decision support during customer interactions."}]},{"name":"mCollab Modern Workspace & Communications","anchor":"product-mcollab-modern-workspace-and-communications","type":"Solution","url":"https://www.meridianitinc.com/solutions/mcollab/?hsLang=en","summary":"Unify communications across cloud, on-premises, and hybrid environments while providing modernization guidance and managed support.","description":"mCollab helps organizations modernize communication and collaboration environments through cloud, on-premises, and hybrid solutions. Meridian provides consultation, design, delivery, and support for unified communications, including voice, video, messaging, and collaboration tools. Offerings include UCaaS from Avaya, Cisco, and Microsoft; on-premises Avaya and Cisco solutions; modernization that preserves existing investments; hosted voice continuity and SIP connectivity; and ongoing managed services with monitoring, optimization, updates, and technical support. SecureConnect Continuity is a fully hosted communications continuity service with geo-redundant, high-availability Oracle SBC architecture. SecureConnect Voice provides secure SIP trunking and Microsoft Teams Direct Routing without requiring on-premises infrastructure, while allowing organizations to retain existing numbers and carrier flexibility.","pricing":{},"features":[{"name":"Unified communications integration","value":"Unify Voice, Video, Messaging, And Collaboration","valueDescription":"Bring communication tools together across environments to simplify connections and support collaboration."},{"name":"Flexible deployment options","value":"Choose Cloud, Hybrid, Or On-Premises","valueDescription":"Select an environment that fits organizational needs, with Meridian guidance and support."},{"name":"Unified communications managed services","value":"Keep Communications Supported And Optimized","valueDescription":"Rely on Meridian’s engineering experts for monitoring, optimization, updates, and technical assistance to help maintain continuity."},{"name":"Hosted communications continuity","value":"Maintain Communications Through Outages","valueDescription":"Use a hosted, geo-redundant, high-availability architecture designed to keep communications resilient and responsive during unexpected outages."},{"name":"Cloud unified communications","value":"Adopt Cloud Communications That Evolve","valueDescription":"Use cloud communications from Avaya, Cisco, or Microsoft, with options designed to evolve alongside business needs."},{"name":"Communications modernization","value":"Modernize Without Replacing Investments","valueDescription":"Enhance communications capabilities while retaining existing investments, with a hybrid-ready approach."},{"name":"Secure SIP and Teams voice connectivity","value":"Connect SIP Trunking And Teams Voice","valueDescription":"Enable secure SIP trunking and Microsoft Teams Direct Routing while retaining existing numbers and carrier flexibility, without deploying on-premises infrastructure."},{"name":"On-premises unified communications","value":"Maintain Control With On-Premises Options","valueDescription":"Choose Avaya or Cisco communications architectures when control, customization, or resilience is important."},{"name":"Scalable UCaaS plans","value":"Scale Communications As Needs Change","valueDescription":"Expand communications as needs evolve and choose pricing plans designed to fit organizational budgets."},{"name":"Voice reliability and performance","value":"Strengthen Voice Reliability","valueDescription":"Support the reliability and performance of the voice environment while moving voice services to the cloud."}]},{"name":"IBM Power Systems solutions","anchor":"product-ibm-power-systems-solutions","type":"Solution","url":"https://www.meridianitinc.com/solutions/mpower?hsLang=en","summary":"Maintain and modernize IBM Power environments while protecting critical workloads, managing costs, and moving workloads across flexible deployment options.","description":"Meridian IT’s mPower suite provides IBM Power Systems expertise and services for on-premises, cloud, hybrid, and multi-cloud environments. It helps organizations discover, design, deploy, optimize, manage, and protect workloads supporting critical business applications. Services include cloud migration through the mPower Cloud Migration Factory, IBM Power data protection and backup, disaster recovery, managed infrastructure, and software development and application modernization through mPower Dev-I. Meridian also supports workload deployment across on-premises infrastructure, private cloud, and IBM Power Virtual Server. mPower Protect provides backup and recovery for IBM Power Systems data and applications.","pricing":{},"features":[{"name":"IBM Power workload migration","value":"Move Power Workloads Across Cloud Environments","valueDescription":"Plan and execute IBM Power workload migrations to cloud environments with support from discovery through post-deployment optimization and management."},{"name":"Flexible IBM Power deployment","value":"Choose A Suitable Deployment Model","valueDescription":"Deploy or extend IBM Power workloads across on-premises infrastructure, private cloud, and PowerVS, with hybrid options available."},{"name":"IBM Power managed services","value":"Manage And Optimize IBM Power Systems","valueDescription":"Receive ongoing management, monitoring, patching, and performance optimization throughout the IBM Power environment lifecycle."},{"name":"IBM Power data protection and recovery","value":"Protect And Recover Critical Power Data","valueDescription":"Protect IBM Power data with flexible backup options and recovery capabilities, including file-level recovery and disaster recovery services."},{"name":"Migration assessment and planning","value":"Plan Migrations Around Business Needs","valueDescription":"Use an assessment of the existing environment to shape a migration plan around requirements, budget, timeline, and risk tolerance."},{"name":"Migration security safeguards","value":"Protect Data During Migration","valueDescription":"Use encryption, intrusion detection, and access control to safeguard data during migration and support compliance."},{"name":"Migration tools and engineering expertise","value":"Move Workloads With Expert Support","valueDescription":"Use migration tools and experienced engineering support to transition IBM Power workloads to a selected cloud environment."},{"name":"Application health checks and DevOps strategy","value":"Improve Application Performance And Delivery","valueDescription":"Use application analysis and optimization to address bottlenecks, and apply collaboration and automation to support faster development cycles and more efficient software updates."},{"name":"IBM Power security and resilience","value":"Strengthen Security And Resilience","valueDescription":"Combine security, data protection, and resilience services to support the protection and continuity of IBM Power environments and data."},{"name":"Software development and application modernization","value":"Modernize IBM Applications And Workloads","valueDescription":"Access software development and application modernization, including interface, code, and data updates, as part of a broader approach to evolving IBM Power workloads."},{"name":"IBM Power performance and scalability","value":"Scale Resources For Changing Workloads","valueDescription":"Support demanding workloads and accommodate changing needs by expanding processor, memory, storage, and I/O capacity."},{"name":"Migration testing and validation","value":"Validate Workloads Before Cutover","valueDescription":"Identify potential issues in the migrated environment through testing and validation before cutover."},{"name":"Post-migration support and optimization","value":"Optimize And Support Cloud Workloads","valueDescription":"Receive support after migration to help optimize the cloud environment and troubleshoot problems."},{"name":"Cloud agility and resource scaling","value":"Deploy Applications And Scale Resources","valueDescription":"Deploy applications and services quickly and adjust cloud resources to changing demands."},{"name":"IBM Power platform support","value":"Support IBM I, AIX, And Linux","valueDescription":"Work with a provider experienced in IBM i, AIX, and Linux environments, with operating-system options for different workload needs."}]},{"name":"mProtect Backup and Recovery","anchor":"product-mprotect-backup-and-recovery","type":"Solution","url":"https://www.meridianitinc.com/solutions/mprotect?hsLang=en","summary":"Protect critical business data and support recovery with Commvault-powered backup services, flexible plans, and expert-managed support.","description":"mProtect Backup and Recovery combines Meridian IT’s managed data protection expertise with Commvault technology to secure and restore critical data across physical, virtual, and cloud environments. Flexible service plans offer different levels of monitoring, reporting, support, and expert guidance. Pay-as-you-go licensing lets customers scale protection to their needs, while Meridian’s specialists manage backup and recovery operations. mProtect Flex and mProtect Platinum provide distinct service levels, including monitoring, reporting, regular reviews, and expert assistance.","pricing":{},"features":[{"name":"Managed backup and recovery","value":"Delegate Backup And Recovery Management","valueDescription":"Rely on Meridian’s experts to manage data protection operations and support recovery, freeing your team to focus on other priorities."},{"name":"Flexible backup and recovery coverage","value":"Back Up And Recover Critical Data","valueDescription":"Protect data across physical and virtual servers, databases, and applications with backup and recovery capabilities."},{"name":"Cross-environment data protection","value":"Protect Data Across Environments","valueDescription":"Protect data across physical, virtual, and cloud environments using Commvault backup and recovery capabilities."},{"name":"Flexible consumption and licensing","value":"Scale Protection With Usage","valueDescription":"Adjust protection as requirements change and pay for the resources or data being protected, without upfront costs or long-term commitments for mProtect Flex."},{"name":"Backup reviews and critical notifications","value":"Review Backups And Flag Issues","valueDescription":"Benefit from daily specialist reviews of backup success and critical notifications about issues requiring attention."},{"name":"Continuous monitoring and proactive engagement","value":"Monitor And Address Issues Proactively","valueDescription":"Benefit from ongoing monitoring and alerts, with proactive engagement intended to help prevent and resolve issues."},{"name":"Tiered service plans","value":"Choose A Suitable Service Level","valueDescription":"Select between Flex and Platinum service levels with different levels of monitoring, reporting, reviews, and support."},{"name":"Expert guidance and issue support","value":"Access Expert Backup Guidance","valueDescription":"Get configuration and best-practice assistance and support resolving backup issues according to the selected plan."},{"name":"Flexible backup locations","value":"Choose Where To Back Up","valueDescription":"Choose on-premises, cloud, or combined backup locations, with compatibility for AWS, Azure, and Google Cloud Platform."},{"name":"Data encryption and security monitoring","value":"Encrypt Data And Monitor Threats","valueDescription":"With mProtect Flex, data is encrypted at all times and Meridian’s team monitors for potential security threats around the clock."},{"name":"Service reporting and communication","value":"Track Backup Status","valueDescription":"Receive monthly reports and, with Platinum, personalized weekly updates on job success, status, and outstanding needs."},{"name":"Endpoint protection","value":"Protect Endpoints From Threats","valueDescription":"Protect devices against malware, viruses, and other threats through the service’s endpoint protection."},{"name":"Regular software updates","value":"Maintain Updated Protection","valueDescription":"Receive regular software updates as part of the plan’s data protection services."},{"name":"Backup assessments and health checks","value":"Assess Backup Health Annually","valueDescription":"Use annual backup assessments and health checks to review data protection operations."},{"name":"Quarterly service reviews","value":"Review Service Quarterly","valueDescription":"Use regular quarterly reviews to assess the service and discuss relevant data protection needs."}]}],"audiences":[],"segments":[],"faq":[],"comparisons":[],"sources":[{"url":"https://meridianitinc.com","text":"Meridian Group International"},{"url":"https://www.meridianitinc.com/solutions/cloudsmart","text":"CloudSmart"},{"url":"https://www.meridianitinc.com/services/cloud-migration?hsLang=en","text":"Cloud Migration Services"},{"url":"https://www.meridianitinc.com/services/managed-services","text":"Managed IT Services"},{"url":"https://www.meridianitinc.com/services/cybersecurity","text":"Cybersecurity Services"},{"url":"https://www.meridianitinc.com/solutions/ai?hsLang=en","text":"AI Solutions & Managed Services"},{"url":"https://www.meridianitinc.com/solutions/mcollab/?hsLang=en","text":"mCollab Modern Workspace & Communications"},{"url":"https://www.meridianitinc.com/solutions/mpower?hsLang=en","text":"IBM Power Systems solutions"},{"url":"https://www.meridianitinc.com/solutions/mprotect?hsLang=en","text":"mProtect Backup and Recovery"}]}