Liven Pty Ltd Unclaimed
Melbourne, VIC, Australia
Liven is a global hospitality tech platform that streamlines ordering, payments, loyalty, and data-driven operations for venues.
Liven is a hospitality technology company that provides end-to-end software and services for venues in the hospitality industry. It enables brands, franchises, QSRs, cafes, hotels to streamline operations through digital ordering, payments, loyalty, and data-driven customer experiences. With a global footprint serving millions of diners, Liven processes over 120 million transactions worth more than 3 billion AUD annually, supporting over 6,000 customers across Australia, the USA, and Southeast Asia.
We believe in the potential for technology to simplify and enhance the hospitality industry, making it more rewarding for everyone.
What we offer
Digital Ordering
Streamline operations and boost sales with integrated digital ordering solutions.
liven.love/solutions/digital-orderingAbacus POS System
Streamline operations and enhance customer experiences with the Abacus POS System.
liven.love/solutions/point-of-saleZeemart
Zeemart simplifies procurement and inventory management for the hospitality industry.
liven.love/solutions/procurement-and-inventoryNomnie Pay
Streamline payments with Nomnie Pay for efficient transactions and enhanced security.
liven.love/solutions/paymentsLiven Loyalty Platform
Boost customer loyalty and engagement through a seamless digital experience.
liven.love/solutions/loyalty-platformBrandollars
Revolutionize customer loyalty with Brandollars, offering a seamless and dynamic currency experience.
liven.love/solutions/brandollarsMagic App
Empower your venue with the Magic App for seamless ordering and enhanced guest engagement.
liven.love/solutions/magic-appKitchen Display System (KDS)
Maximize kitchen efficiency and reduce errors with a seamless digital workflow.
liven.love/solutions/point-of-sale/kitchen-display-systemEMS (Enterprise Management System)
Streamline operations across venues with unified management and real-time insights.
liven.love/solutions/point-of-sale/enterprise-posMarket segments
Point of sale for hospitality
Enterprise-grade POS platforms that centralize transactions, menu management, integrations, and multi-site access control for restaurants and hospitality chains.
Online and mobile ordering and delivery management
Capabilities that enable table, QR, catering, office and white-label delivery ordering across channels with POS and loyalty integration and AI-driven upsells.
Loyalty and branded customer engagement
Omni-channel loyalty and digital wallet systems using branded currency, rewards, gifting and CRM integration to drive repeat visits and measurable engagement.
Payments and payment processing for hospitality
Integrated payment acceptance and settlement services for in-person and digital channels with fraud protection, pay-at-table and flexible settlement terms.
Kitchen operations and order management
Kitchen display and order routing systems that replace paper tickets, provide stage-based workflows, offline resilience and real-time POS order flow to improve throughput and accuracy.
Procurement, inventory and cost control
Procurement, invoice digitization, 3-way matching, live inventory sync and COGS reporting to control food costs and streamline supplier ordering workflows.
Back-office and workforce management for multi-site hospitality
Unified back-office platforms for HQ menu management, payroll and attendance, real-time reporting and centralized control across multiple venues.
More information about our offering
Liven One
Liven One is the cloud hospitality platform that unifies back-office, kitchen, front of house, and guest experiences. It enables orders, prep, and service management, as well as payment growth with integrated loyalty and CRM. It combines digital ordering, POS, payments, and customer data across channels, providing best-in-class payment options. Built by operators for operators, it aims to streamline operations and transform guest experiences.
- Seamless Transaction ExperienceStreamline the customer journey from ordering to payment, integrating loyalty rewards automatically.
- Streamlined OperationsManage all aspects of hospitality operations seamlessly, reducing complexity and lowering costs.
- Maximize Profit and EngagementEnhance customer retention and spending with seamless payment integration and rewarding loyalty programs.
- Increase Order ValuesUtilize AI and data insights to boost sales by optimizing ordering processes and suggesting complementary items.
- Drive Targeted EngagementLeverage integrated data to create personalized marketing campaigns, increasing customer loyalty.
- Expand Without ComplicationsGrow your operations smoothly, allowing for quick adaptation to varying business needs.
- Offer Flexible Ordering OptionsEmpower customers with various ways to place orders, enhancing convenience and satisfaction.
- Maintain Efficiency During DowntimeEnsure continuous service and operational efficiency even during connectivity issues.
Digital Ordering
Digital ordering enables ordering from tables, catering, and QR-activated dining anywhere. It supports multiple ordering modes such as catering, table, and office ordering. It offers direct integrations to POS, loyalty, and delivery services, with white-label delivery options. Menu management allows operators to write menus once and publish across channels, and AI-powered upsells help increase order value. The solution has been proven across many venues.
- Boosts Order ValueEnhances each transaction with intelligent upselling, encouraging customers to add more to their orders.
- Enables Seamless OperationsStreamlines processes by directly connecting to existing POS systems and delivery platforms, maximizing efficiency.
- Builds Customer LoyaltyIntegrates a loyalty program within the app, enhancing customer retention and engagement.
- Prevents StockoutsMaintains appropriate stock levels by syncing real-time inventory with the ordering platform.
- Simplifies Menu UpdatesAllows operators to manage and update menus efficiently across different platforms from a single interface.
- Offers FlexibilityAccommodates various dining formats with support for catering, on-site, and takeaway orders.
- Maintains Brand IdentityEnables customized delivery options that reflect the venue's branding, enhancing customer experience.
Abacus POS System
Abacus POS System is an enterprise-ready point-of-sale platform with hundreds of native integrations (Xero, MYOB, Deputy, Tanda). It supports iOS, Android, and mobile POS, integrates with top delivery partners and payment systems, includes QR ordering integrations, and built-in loyalty. It enables centralized menu management and real-time insights across venues and multi-store operations.
- Ensure Menu ConsistencyUpdate menus in real-time across all locations to maintain uniformity and reduce operational overhead.
- Boost Customer EngagementIncorporate loyalty rewards to encourage repeat visits and enhance customer retention.
- Facilitate TransactionsOffer customers multiple payment options and streamline delivery processes through direct integrations.
- Support Large OperationsDesigned for scalability, perfect for large venues and franchises needing robust solutions.
- Enhance Ordering SpeedEnable customers to order directly from their mobile devices, reducing wait times and improving service efficiency.
- Organize Catering WorkflowsCapture catering orders with clarity and efficiency from various sources, enhancing kitchen coordination.
- Seamless ConnectivityEasily connect with accounting and workforce management tools to streamline reporting and payroll.
- Streamline AccessManage user permissions easily, ensuring secure access for staff at different organizational levels.
Zeemart
Zeemart is the procurement and inventory solution to order from suppliers, digitize invoices, and update prices automatically. It offers web and mobile ordering, reusable past orders, 3-way matching, COGS reporting, stock transfers, and ERP integration. It integrates with Abacus POS and provides live inventory updates.
- Ensures Accurate Cost TrackingThis feature allows for precise verification between purchase orders, goods received notes, and invoices, ensuring that discrepancies are identified and resolved promptly.
- Reduce Manual ErrorsThis feature automates the capture of invoice data, automatically updating prices in the system to reflect current costs, significantly reducing manual entry errors.
- Enhance Operational EfficiencyIntegration with Abacus POS provides a unified platform for managing both procurement and sales, ensuring all operational data is connected.
- Monitor Profit MarginsZeemart provides detailed COGS reports to help assess profitability and manage costs effectively across all menu items.
- Maintain Accurate Stock LevelsReal-time syncing with Point of Sale data ensures accurate inventory levels, helping venues avoid stockouts or overstock situations.
- Streamline Financial ManagementBy integrating with various ERP and accounting systems, Zeemart simplifies financial tracking and management processes for venues.
- Simplify Ordering ProcessesThe web and mobile ordering features enable staff to place orders quickly and efficiently, directly from their devices.
- Ensure Continuous OperationsEven without internet connectivity, staff can continue stock counting processes, allowing operations to remain unaffected during outages.
Nomnie Pay
Nomnie Pay is a payments solution that unifies with POS and digital ordering. It supports card-present payments, Pay@Table, EFTPOS, multiple settlement options including same-day and seven-day, zero-lock-in with provider choice, and digital transactions with fraud protection and encryption. It enables global payments acceptance and provides analytics.
- Accept Card PaymentsFacilitates secure transactions directly at the point of sale.
- Enable Secure Digital PaymentsOffers assurance for online transactions through robust security measures.
- Accept Global PaymentsSupports a variety of currencies to enhance guest experience.
- Facilitate Table PaymentsAllows customers to settle bills directly at their tables seamlessly.
- Flexible Settlement ChoicesProvides quick access to funds through various settlement options.
- Maintain Provider FlexibilityAllows businesses to select the best service without additional costs.
- Access Transaction InsightsHelps businesses understand payment trends and customer behavior.
Liven Loyalty Platform
Liven Loyalty is an integrated, omni-channel loyalty platform with a digital wallet. It enables customers to enroll, earn Brandollars and rewards, and redeem in-store or online. It integrates seamlessly with POS and CRM systems, includes QR codes for easy access and supports gifting while providing analytics for performance measurement.
- Integrate Across ChannelsEnsure a seamless loyalty experience whether customers engage online or in person.
- Utilize Digital WalletsLeverage a fully digital wallet for storing rewards, improving customer convenience and engagement.
- Customize Reward RatesFine-tune reward systems to reflect business dynamics and increase customer spending.
- Access Comprehensive Customer DataUtilize insights gathered from all engagement methods to inform strategies and decisions.
- Display Brandollars ClearlyEasily view Brandollar balances with accompanying QR codes for streamlined access.
- Integrate With CRM SystemsSeamlessly connect your existing CRM systems to enhance customer engagement and simplify management.
- Simplify Loyalty AccessFacilitate loyalty participation with personal QR codes for each customer.
- Enable Gifting OptionsIntroduce digital gifting features alongside analytics to track customer interaction and success metrics.
Brandollars
Brandollars is the branded loyalty currency used within Liven Loyalty, enabling venues to replace traditional points with a dynamic currency and drive loyalty without discounting.
- Shows Balance ClearlyCustomers can easily see their Brandollar balance, enhancing engagement and encouraging repeat visits.
- Enables Custom Currency UseVenues can create a tailored currency that enhances customer loyalty without the disadvantages of traditional point systems.
- Integrates Seamlessly with SystemsWorks within the existing loyalty infrastructure, boosting customer interactions and retention rates.
- Enhances Customer ExperienceEncourages customer interactions through gamification, leading to increased loyalty and visits.
- Customizes Engagement StrategiesEnables venues to adjust reward levels and rules according to customer patterns, enhancing loyalty effectiveness.
Magic App
Magic App is the venue-branded guest app that enables easy ordering, loyalty access, and integrated experiences. It can be created quickly and embedded with ordering services to engage guests anywhere.
- Launch Your App QuicklySet up your venue's app swiftly without lengthy development or costs, allowing for immediate engagement with your guests.
- Facilitate Seamless OrderingEnable guests to order from anywhere, enhancing convenience and improving orders' efficiency.
- Enhance Customer LoyaltyIntegrate loyalty programs directly into the app to foster repeat visits and increase customer retention.
- Quickly Adapt to ChangesMake immediate adjustments to the app’s offerings or promotions, optimizing guest experiences.
- Simplify Customer AccessAllow guests to easily access the app and its features, minimizing barriers to interaction.
Kitchen Display System (KDS)
Kitchen Display System replaces traditional order tickets with digital screens to improve kitchen efficiency and order accuracy; integrated with Abacus POS to streamline kitchen workflow.
- Replaces Paper TicketsTransitions from paper tickets to digital displays, enhancing visibility and order accuracy in the kitchen.
- Instant Order NotificationsEnsures staff receive immediate updates for every order placed, enabling efficient workflow management.
- Streamlines Kitchen OperationsEnhances kitchen operations by allowing teams to focus on critical tasks based on order status.
- Improves Decision-MakingQuickly assess order statuses without needing to read items extensively, facilitating faster response.
- Ensures Uninterrupted OperationsMaintains service during internet outages, automatically syncing orders once connectivity is restored.
EMS (Enterprise Management System)
EMS is an all-in-one enterprise POS solution for unified management across venues, including payroll and attendance, HQ menu management, real-time reporting, and centralized control.
- Streamline All Venue OperationsEffectively manage all aspects of your operations from a single platform, reducing complexity and ensuring consistency.
- Make Informed DecisionsAccess real-time data analytics to enhance operational efficiency and business strategy.
- Easily Update MenusCreate, update, and manage menus across multiple locations with just a few clicks to ensure consistency.
- Simplify Staffing ProcessesKeep track of employee attendance and manage payroll efficiently from one centralized system.
- Choose Your Preferred HardwareSelect from a variety of hardware options to fit your venue’s needs while maintaining performance.
- Ensure Efficient Order ManagementCustomize backend processes for streamlined operations, reducing errors and time delays.