LLLiven Pty Ltd logo

Liven Pty Ltd Unclaimed

Hospitality Technology

liven.love

Melbourne, VIC, Australia

Liven is a global hospitality tech platform that streamlines ordering, payments, loyalty, and data-driven operations for venues.

Liven is a hospitality technology company that provides end-to-end software and services for venues in the hospitality industry. It enables brands, franchises, QSRs, cafes, hotels to streamline operations through digital ordering, payments, loyalty, and data-driven customer experiences. With a global footprint serving millions of diners, Liven processes over 120 million transactions worth more than 3 billion AUD annually, supporting over 6,000 customers across Australia, the USA, and Southeast Asia.

We believe in the potential for technology to simplify and enhance the hospitality industry, making it more rewarding for everyone.

What we offer

Liven One

Streamline operations and transform guest experiences with Liven One.

liven.love/why-liven

Digital Ordering

Streamline operations and boost sales with integrated digital ordering solutions.

liven.love/solutions/digital-ordering

Abacus POS System

Streamline operations and enhance customer experiences with the Abacus POS System.

liven.love/solutions/point-of-sale

Zeemart

Zeemart simplifies procurement and inventory management for the hospitality industry.

liven.love/solutions/procurement-and-inventory

Nomnie Pay

Streamline payments with Nomnie Pay for efficient transactions and enhanced security.

liven.love/solutions/payments

Liven Loyalty Platform

Boost customer loyalty and engagement through a seamless digital experience.

liven.love/solutions/loyalty-platform

Brandollars

Revolutionize customer loyalty with Brandollars, offering a seamless and dynamic currency experience.

liven.love/solutions/brandollars

Magic App

Empower your venue with the Magic App for seamless ordering and enhanced guest engagement.

liven.love/solutions/magic-app

Kitchen Display System (KDS)

Maximize kitchen efficiency and reduce errors with a seamless digital workflow.

liven.love/solutions/point-of-sale/kitchen-display-system

EMS (Enterprise Management System)

Streamline operations across venues with unified management and real-time insights.

liven.love/solutions/point-of-sale/enterprise-pos

Market segments

Point of sale for hospitality

Enterprise-grade POS platforms that centralize transactions, menu management, integrations, and multi-site access control for restaurants and hospitality chains.

Online and mobile ordering and delivery management

Capabilities that enable table, QR, catering, office and white-label delivery ordering across channels with POS and loyalty integration and AI-driven upsells.

Loyalty and branded customer engagement

Omni-channel loyalty and digital wallet systems using branded currency, rewards, gifting and CRM integration to drive repeat visits and measurable engagement.

Payments and payment processing for hospitality

Integrated payment acceptance and settlement services for in-person and digital channels with fraud protection, pay-at-table and flexible settlement terms.

Kitchen operations and order management

Kitchen display and order routing systems that replace paper tickets, provide stage-based workflows, offline resilience and real-time POS order flow to improve throughput and accuracy.

Procurement, inventory and cost control

Procurement, invoice digitization, 3-way matching, live inventory sync and COGS reporting to control food costs and streamline supplier ordering workflows.

Back-office and workforce management for multi-site hospitality

Unified back-office platforms for HQ menu management, payroll and attendance, real-time reporting and centralized control across multiple venues.

More information about our offering

Liven One

Liven One is the cloud hospitality platform that unifies back-office, kitchen, front of house, and guest experiences. It enables orders, prep, and service management, as well as payment growth with integrated loyalty and CRM. It combines digital ordering, POS, payments, and customer data across channels, providing best-in-class payment options. Built by operators for operators, it aims to streamline operations and transform guest experiences.

  • Seamless Transaction Experience
    Streamline the customer journey from ordering to payment, integrating loyalty rewards automatically.
  • Streamlined Operations
    Manage all aspects of hospitality operations seamlessly, reducing complexity and lowering costs.
  • Maximize Profit and Engagement
    Enhance customer retention and spending with seamless payment integration and rewarding loyalty programs.
  • Increase Order Values
    Utilize AI and data insights to boost sales by optimizing ordering processes and suggesting complementary items.
  • Drive Targeted Engagement
    Leverage integrated data to create personalized marketing campaigns, increasing customer loyalty.
  • Expand Without Complications
    Grow your operations smoothly, allowing for quick adaptation to varying business needs.
  • Offer Flexible Ordering Options
    Empower customers with various ways to place orders, enhancing convenience and satisfaction.
  • Maintain Efficiency During Downtime
    Ensure continuous service and operational efficiency even during connectivity issues.

Digital Ordering

Digital ordering enables ordering from tables, catering, and QR-activated dining anywhere. It supports multiple ordering modes such as catering, table, and office ordering. It offers direct integrations to POS, loyalty, and delivery services, with white-label delivery options. Menu management allows operators to write menus once and publish across channels, and AI-powered upsells help increase order value. The solution has been proven across many venues.

  • Boosts Order Value
    Enhances each transaction with intelligent upselling, encouraging customers to add more to their orders.
  • Enables Seamless Operations
    Streamlines processes by directly connecting to existing POS systems and delivery platforms, maximizing efficiency.
  • Builds Customer Loyalty
    Integrates a loyalty program within the app, enhancing customer retention and engagement.
  • Prevents Stockouts
    Maintains appropriate stock levels by syncing real-time inventory with the ordering platform.
  • Simplifies Menu Updates
    Allows operators to manage and update menus efficiently across different platforms from a single interface.
  • Offers Flexibility
    Accommodates various dining formats with support for catering, on-site, and takeaway orders.
  • Maintains Brand Identity
    Enables customized delivery options that reflect the venue's branding, enhancing customer experience.

Abacus POS System

Abacus POS System is an enterprise-ready point-of-sale platform with hundreds of native integrations (Xero, MYOB, Deputy, Tanda). It supports iOS, Android, and mobile POS, integrates with top delivery partners and payment systems, includes QR ordering integrations, and built-in loyalty. It enables centralized menu management and real-time insights across venues and multi-store operations.

  • Ensure Menu Consistency
    Update menus in real-time across all locations to maintain uniformity and reduce operational overhead.
  • Boost Customer Engagement
    Incorporate loyalty rewards to encourage repeat visits and enhance customer retention.
  • Facilitate Transactions
    Offer customers multiple payment options and streamline delivery processes through direct integrations.
  • Support Large Operations
    Designed for scalability, perfect for large venues and franchises needing robust solutions.
  • Enhance Ordering Speed
    Enable customers to order directly from their mobile devices, reducing wait times and improving service efficiency.
  • Organize Catering Workflows
    Capture catering orders with clarity and efficiency from various sources, enhancing kitchen coordination.
  • Seamless Connectivity
    Easily connect with accounting and workforce management tools to streamline reporting and payroll.
  • Streamline Access
    Manage user permissions easily, ensuring secure access for staff at different organizational levels.

Zeemart

Zeemart is the procurement and inventory solution to order from suppliers, digitize invoices, and update prices automatically. It offers web and mobile ordering, reusable past orders, 3-way matching, COGS reporting, stock transfers, and ERP integration. It integrates with Abacus POS and provides live inventory updates.

  • Ensures Accurate Cost Tracking
    This feature allows for precise verification between purchase orders, goods received notes, and invoices, ensuring that discrepancies are identified and resolved promptly.
  • Reduce Manual Errors
    This feature automates the capture of invoice data, automatically updating prices in the system to reflect current costs, significantly reducing manual entry errors.
  • Enhance Operational Efficiency
    Integration with Abacus POS provides a unified platform for managing both procurement and sales, ensuring all operational data is connected.
  • Monitor Profit Margins
    Zeemart provides detailed COGS reports to help assess profitability and manage costs effectively across all menu items.
  • Maintain Accurate Stock Levels
    Real-time syncing with Point of Sale data ensures accurate inventory levels, helping venues avoid stockouts or overstock situations.
  • Streamline Financial Management
    By integrating with various ERP and accounting systems, Zeemart simplifies financial tracking and management processes for venues.
  • Simplify Ordering Processes
    The web and mobile ordering features enable staff to place orders quickly and efficiently, directly from their devices.
  • Ensure Continuous Operations
    Even without internet connectivity, staff can continue stock counting processes, allowing operations to remain unaffected during outages.

Nomnie Pay

Nomnie Pay is a payments solution that unifies with POS and digital ordering. It supports card-present payments, Pay@Table, EFTPOS, multiple settlement options including same-day and seven-day, zero-lock-in with provider choice, and digital transactions with fraud protection and encryption. It enables global payments acceptance and provides analytics.

  • Accept Card Payments
    Facilitates secure transactions directly at the point of sale.
  • Enable Secure Digital Payments
    Offers assurance for online transactions through robust security measures.
  • Accept Global Payments
    Supports a variety of currencies to enhance guest experience.
  • Facilitate Table Payments
    Allows customers to settle bills directly at their tables seamlessly.
  • Flexible Settlement Choices
    Provides quick access to funds through various settlement options.
  • Maintain Provider Flexibility
    Allows businesses to select the best service without additional costs.
  • Access Transaction Insights
    Helps businesses understand payment trends and customer behavior.

Liven Loyalty Platform

Liven Loyalty is an integrated, omni-channel loyalty platform with a digital wallet. It enables customers to enroll, earn Brandollars and rewards, and redeem in-store or online. It integrates seamlessly with POS and CRM systems, includes QR codes for easy access and supports gifting while providing analytics for performance measurement.

  • Integrate Across Channels
    Ensure a seamless loyalty experience whether customers engage online or in person.
  • Utilize Digital Wallets
    Leverage a fully digital wallet for storing rewards, improving customer convenience and engagement.
  • Customize Reward Rates
    Fine-tune reward systems to reflect business dynamics and increase customer spending.
  • Access Comprehensive Customer Data
    Utilize insights gathered from all engagement methods to inform strategies and decisions.
  • Display Brandollars Clearly
    Easily view Brandollar balances with accompanying QR codes for streamlined access.
  • Integrate With CRM Systems
    Seamlessly connect your existing CRM systems to enhance customer engagement and simplify management.
  • Simplify Loyalty Access
    Facilitate loyalty participation with personal QR codes for each customer.
  • Enable Gifting Options
    Introduce digital gifting features alongside analytics to track customer interaction and success metrics.

Brandollars

Brandollars is the branded loyalty currency used within Liven Loyalty, enabling venues to replace traditional points with a dynamic currency and drive loyalty without discounting.

  • Shows Balance Clearly
    Customers can easily see their Brandollar balance, enhancing engagement and encouraging repeat visits.
  • Enables Custom Currency Use
    Venues can create a tailored currency that enhances customer loyalty without the disadvantages of traditional point systems.
  • Integrates Seamlessly with Systems
    Works within the existing loyalty infrastructure, boosting customer interactions and retention rates.
  • Enhances Customer Experience
    Encourages customer interactions through gamification, leading to increased loyalty and visits.
  • Customizes Engagement Strategies
    Enables venues to adjust reward levels and rules according to customer patterns, enhancing loyalty effectiveness.

Magic App

Magic App is the venue-branded guest app that enables easy ordering, loyalty access, and integrated experiences. It can be created quickly and embedded with ordering services to engage guests anywhere.

  • Launch Your App Quickly
    Set up your venue's app swiftly without lengthy development or costs, allowing for immediate engagement with your guests.
  • Facilitate Seamless Ordering
    Enable guests to order from anywhere, enhancing convenience and improving orders' efficiency.
  • Enhance Customer Loyalty
    Integrate loyalty programs directly into the app to foster repeat visits and increase customer retention.
  • Quickly Adapt to Changes
    Make immediate adjustments to the app’s offerings or promotions, optimizing guest experiences.
  • Simplify Customer Access
    Allow guests to easily access the app and its features, minimizing barriers to interaction.

Kitchen Display System (KDS)

Kitchen Display System replaces traditional order tickets with digital screens to improve kitchen efficiency and order accuracy; integrated with Abacus POS to streamline kitchen workflow.

  • Replaces Paper Tickets
    Transitions from paper tickets to digital displays, enhancing visibility and order accuracy in the kitchen.
  • Instant Order Notifications
    Ensures staff receive immediate updates for every order placed, enabling efficient workflow management.
  • Streamlines Kitchen Operations
    Enhances kitchen operations by allowing teams to focus on critical tasks based on order status.
  • Improves Decision-Making
    Quickly assess order statuses without needing to read items extensively, facilitating faster response.
  • Ensures Uninterrupted Operations
    Maintains service during internet outages, automatically syncing orders once connectivity is restored.

EMS (Enterprise Management System)

EMS is an all-in-one enterprise POS solution for unified management across venues, including payroll and attendance, HQ menu management, real-time reporting, and centralized control.

  • Streamline All Venue Operations
    Effectively manage all aspects of your operations from a single platform, reducing complexity and ensuring consistency.
  • Make Informed Decisions
    Access real-time data analytics to enhance operational efficiency and business strategy.
  • Easily Update Menus
    Create, update, and manage menus across multiple locations with just a few clicks to ensure consistency.
  • Simplify Staffing Processes
    Keep track of employee attendance and manage payroll efficiently from one centralized system.
  • Choose Your Preferred Hardware
    Select from a variety of hardware options to fit your venue’s needs while maintaining performance.
  • Ensure Efficient Order Management
    Customize backend processes for streamlined operations, reducing errors and time delays.