{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/liven-love","markdownUrl":"https://nowen.ai/agents/liven-love.md","jsonUrl":"https://nowen.ai/agents/liven-love.json","name":"Liven Pty Ltd","nickname":"Liven","website":"https://liven.love","location":"Melbourne, VIC, Australia","address":{"city":"Melbourne","state":"VIC","country":"Australia"},"industry":"Hospitality Technology","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-06T23:37:54.895Z","summary":"Liven is a global hospitality tech platform that streamlines ordering, payments, loyalty, and data-driven operations for venues.","description":"Liven is a hospitality technology company that provides end-to-end software and services for venues in the hospitality industry. It enables brands, franchises, QSRs, cafes, hotels to streamline operations through digital ordering, payments, loyalty, and data-driven customer experiences. With a global footprint serving millions of diners, Liven processes over 120 million transactions worth more than 3 billion AUD annually, supporting over 6,000 customers across Australia, the USA, and Southeast Asia.","mission":"We believe in the potential for technology to simplify and enhance the hospitality industry, making it more rewarding for everyone.","directory":{"industryName":"Hospitality Technology","agentCount":5,"indexable":false,"hubUrl":"https://nowen.ai/industry/hospitality-technology"},"aiReaderFamilies":["Anthropic","Meta","Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/liven-love","label":"Apply to Liven Pty Ltd's partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"Liven One","type":"Platform","url":"https://liven.love/why-liven","summary":"Streamline operations and transform guest experiences with Liven One.","description":"Liven One is the cloud hospitality platform that unifies back-office, kitchen, front of house, and guest experiences. It enables orders, prep, and service management, as well as payment growth with integrated loyalty and CRM. It combines digital ordering, POS, payments, and customer data across channels, providing best-in-class payment options. Built by operators for operators, it aims to streamline operations and transform guest experiences.","pricing":{},"features":[{"name":"Integrated ordering and payments","value":"Seamless Transaction Experience","valueDescription":"Streamline the customer journey from ordering to payment, integrating loyalty rewards automatically."},{"name":"Unified back-office to front-of-house platform","value":"Streamlined Operations","valueDescription":"Manage all aspects of hospitality operations seamlessly, reducing complexity and lowering costs."},{"name":"Best-in-class payments and loyalty","value":"Maximize Profit and Engagement","valueDescription":"Enhance customer retention and spending with seamless payment integration and rewarding loyalty programs."},{"name":"Revenue uplift through intelligent ordering","value":"Increase Order Values","valueDescription":"Utilize AI and data insights to boost sales by optimizing ordering processes and suggesting complementary items."},{"name":"Unified customer data","value":"Drive Targeted Engagement","valueDescription":"Leverage integrated data to create personalized marketing campaigns, increasing customer loyalty."},{"name":"Scalable and cost-effective","value":"Expand Without Complications","valueDescription":"Grow your operations smoothly, allowing for quick adaptation to varying business needs."},{"name":"Catering and multi-channel ordering with Magic App","value":"Offer Flexible Ordering Options","valueDescription":"Empower customers with various ways to place orders, enhancing convenience and satisfaction."},{"name":"Offline capabilities","value":"Maintain Efficiency During Downtime","valueDescription":"Ensure continuous service and operational efficiency even during connectivity issues."}]},{"name":"Digital Ordering","type":"Solution","url":"https://liven.love/solutions/digital-ordering","summary":"Streamline operations and boost sales with integrated digital ordering solutions.","description":"Digital ordering enables ordering from tables, catering, and QR-activated dining anywhere. It supports multiple ordering modes such as catering, table, and office ordering. It offers direct integrations to POS, loyalty, and delivery services, with white-label delivery options. Menu management allows operators to write menus once and publish across channels, and AI-powered upsells help increase order value. The solution has been proven across many venues.","pricing":{},"features":[{"name":"AI-powered upsells","value":"Boosts Order Value","valueDescription":"Enhances each transaction with intelligent upselling, encouraging customers to add more to their orders."},{"name":"Direct integrations with POS, loyalty, and delivery","value":"Enables Seamless Operations","valueDescription":"Streamlines processes by directly connecting to existing POS systems and delivery platforms, maximizing efficiency."},{"name":"Loyalty and Magic App included","value":"Builds Customer Loyalty","valueDescription":"Integrates a loyalty program within the app, enhancing customer retention and engagement."},{"name":"Real-time inventory syncing","value":"Prevents Stockouts","valueDescription":"Maintains appropriate stock levels by syncing real-time inventory with the ordering platform."},{"name":"Menu management across channels","value":"Simplifies Menu Updates","valueDescription":"Allows operators to manage and update menus efficiently across different platforms from a single interface."},{"name":"Multiple ordering modes","value":"Offers Flexibility","valueDescription":"Accommodates various dining formats with support for catering, on-site, and takeaway orders."},{"name":"White-label delivery integrations","value":"Maintains Brand Identity","valueDescription":"Enables customized delivery options that reflect the venue's branding, enhancing customer experience."}]},{"name":"Abacus POS System","type":"Product","url":"https://liven.love/solutions/point-of-sale","summary":"Streamline operations and enhance customer experiences with the Abacus POS System.","description":"Abacus POS System is an enterprise-ready point-of-sale platform with hundreds of native integrations (Xero, MYOB, Deputy, Tanda). It supports iOS, Android, and mobile POS, integrates with top delivery partners and payment systems, includes QR ordering integrations, and built-in loyalty. It enables centralized menu management and real-time insights across venues and multi-store operations.","pricing":{},"features":[{"name":"Centralized menu management","value":"Ensure Menu Consistency","valueDescription":"Update menus in real-time across all locations to maintain uniformity and reduce operational overhead."},{"name":"Built-in loyalty","value":"Boost Customer Engagement","valueDescription":"Incorporate loyalty rewards to encourage repeat visits and enhance customer retention."},{"name":"Top delivery and payment integrations","value":"Facilitate Transactions","valueDescription":"Offer customers multiple payment options and streamline delivery processes through direct integrations."},{"name":"Enterprise-ready","value":"Support Large Operations","valueDescription":"Designed for scalability, perfect for large venues and franchises needing robust solutions."},{"name":"QR ordering integrations","value":"Enhance Ordering Speed","valueDescription":"Enable customers to order directly from their mobile devices, reducing wait times and improving service efficiency."},{"name":"Enhanced catering order management","value":"Organize Catering Workflows","valueDescription":"Capture catering orders with clarity and efficiency from various sources, enhancing kitchen coordination."},{"name":"Hundreds of native integrations","value":"Seamless Connectivity","valueDescription":"Easily connect with accounting and workforce management tools to streamline reporting and payroll."},{"name":"Single login and multi-level access","value":"Streamline Access","valueDescription":"Manage user permissions easily, ensuring secure access for staff at different organizational levels."}]},{"name":"Zeemart","type":"Platform","url":"https://liven.love/solutions/procurement-and-inventory","summary":"Zeemart simplifies procurement and inventory management for the hospitality industry.","description":"Zeemart is the procurement and inventory solution to order from suppliers, digitize invoices, and update prices automatically. It offers web and mobile ordering, reusable past orders, 3-way matching, COGS reporting, stock transfers, and ERP integration. It integrates with Abacus POS and provides live inventory updates.","pricing":{},"features":[{"name":"3-way matching","value":"Ensures Accurate Cost Tracking","valueDescription":"This feature allows for precise verification between purchase orders, goods received notes, and invoices, ensuring that discrepancies are identified and resolved promptly."},{"name":"Invoice digitisation & price updates","value":"Reduce Manual Errors","valueDescription":"This feature automates the capture of invoice data, automatically updating prices in the system to reflect current costs, significantly reducing manual entry errors."},{"name":"Seamless Abacus POS integration","value":"Enhance Operational Efficiency","valueDescription":"Integration with Abacus POS provides a unified platform for managing both procurement and sales, ensuring all operational data is connected."},{"name":"COGS reporting","value":"Monitor Profit Margins","valueDescription":"Zeemart provides detailed COGS reports to help assess profitability and manage costs effectively across all menu items."},{"name":"Live inventory updates","value":"Maintain Accurate Stock Levels","valueDescription":"Real-time syncing with Point of Sale data ensures accurate inventory levels, helping venues avoid stockouts or overstock situations."},{"name":"ERP & accounting integrations","value":"Streamline Financial Management","valueDescription":"By integrating with various ERP and accounting systems, Zeemart simplifies financial tracking and management processes for venues."},{"name":"Order from suppliers via web & mobile","value":"Simplify Ordering Processes","valueDescription":"The web and mobile ordering features enable staff to place orders quickly and efficiently, directly from their devices."},{"name":"Offline stock count support","value":"Ensure Continuous Operations","valueDescription":"Even without internet connectivity, staff can continue stock counting processes, allowing operations to remain unaffected during outages."}]},{"name":"Nomnie Pay","type":"Product","url":"https://liven.love/solutions/payments","summary":"Streamline payments with Nomnie Pay for efficient transactions and enhanced security.","description":"Nomnie Pay is a payments solution that unifies with POS and digital ordering. It supports card-present payments, Pay@Table, EFTPOS, multiple settlement options including same-day and seven-day, zero-lock-in with provider choice, and digital transactions with fraud protection and encryption. It enables global payments acceptance and provides analytics.","pricing":{},"features":[{"name":"Card-present transactions","value":"Accept Card Payments","valueDescription":"Facilitates secure transactions directly at the point of sale."},{"name":"Digital transactions & security","value":"Enable Secure Digital Payments","valueDescription":"Offers assurance for online transactions through robust security measures."},{"name":"Global payments acceptance","value":"Accept Global Payments","valueDescription":"Supports a variety of currencies to enhance guest experience."},{"name":"Pay@Table integration","value":"Facilitate Table Payments","valueDescription":"Allows customers to settle bills directly at their tables seamlessly."},{"name":"Settlement options","value":"Flexible Settlement Choices","valueDescription":"Provides quick access to funds through various settlement options."},{"name":"Zero-lock-in","value":"Maintain Provider Flexibility","valueDescription":"Allows businesses to select the best service without additional costs."},{"name":"Payment Analytics","value":"Access Transaction Insights","valueDescription":"Helps businesses understand payment trends and customer behavior."}]},{"name":"Liven Loyalty Platform","type":"Platform","url":"https://liven.love/solutions/loyalty-platform","summary":"Boost customer loyalty and engagement through a seamless digital experience.","description":"Liven Loyalty is an integrated, omni-channel loyalty platform with a digital wallet. It enables customers to enroll, earn Brandollars and rewards, and redeem in-store or online. It integrates seamlessly with POS and CRM systems, includes QR codes for easy access and supports gifting while providing analytics for performance measurement.","pricing":{},"features":[{"name":"Omni-channel loyalty","value":"Integrate Across Channels","valueDescription":"Ensure a seamless loyalty experience whether customers engage online or in person."},{"name":"Digital wallet","value":"Utilize Digital Wallets","valueDescription":"Leverage a fully digital wallet for storing rewards, improving customer convenience and engagement."},{"name":"Dynamic rewards","value":"Customize Reward Rates","valueDescription":"Fine-tune reward systems to reflect business dynamics and increase customer spending."},{"name":"Omni-channel data insights","value":"Access Comprehensive Customer Data","valueDescription":"Utilize insights gathered from all engagement methods to inform strategies and decisions."},{"name":"Brandollars balance display","value":"Display Brandollars Clearly","valueDescription":"Easily view Brandollar balances with accompanying QR codes for streamlined access."},{"name":"CRM Integration","value":"Integrate With CRM Systems","valueDescription":"Seamlessly connect your existing CRM systems to enhance customer engagement and simplify management."},{"name":"QR codes for loyalty","value":"Simplify Loyalty Access","valueDescription":"Facilitate loyalty participation with personal QR codes for each customer."},{"name":"Gifting and analytics","value":"Enable Gifting Options","valueDescription":"Introduce digital gifting features alongside analytics to track customer interaction and success metrics."}]},{"name":"Brandollars","type":"Platform","url":"https://liven.love/solutions/brandollars","summary":"Revolutionize customer loyalty with Brandollars, offering a seamless and dynamic currency experience.","description":"Brandollars is the branded loyalty currency used within Liven Loyalty, enabling venues to replace traditional points with a dynamic currency and drive loyalty without discounting.","pricing":{},"features":[{"name":"Brandollar balance visibility","value":"Shows Balance Clearly","valueDescription":"Customers can easily see their Brandollar balance, enhancing engagement and encouraging repeat visits."},{"name":"Dynamic branded currency","value":"Enables Custom Currency Use","valueDescription":"Venues can create a tailored currency that enhances customer loyalty without the disadvantages of traditional point systems."},{"name":"Loyalty integration","value":"Integrates Seamlessly with Systems","valueDescription":"Works within the existing loyalty infrastructure, boosting customer interactions and retention rates."},{"name":"Gamified engagement","value":"Enhances Customer Experience","valueDescription":"Encourages customer interactions through gamification, leading to increased loyalty and visits."},{"name":"Programmable rewards","value":"Customizes Engagement Strategies","valueDescription":"Enables venues to adjust reward levels and rules according to customer patterns, enhancing loyalty effectiveness."}]},{"name":"Magic App","type":"Platform","url":"https://liven.love/solutions/magic-app","summary":"Empower your venue with the Magic App for seamless ordering and enhanced guest engagement.","description":"Magic App is the venue-branded guest app that enables easy ordering, loyalty access, and integrated experiences. It can be created quickly and embedded with ordering services to engage guests anywhere.","pricing":{},"features":[{"name":"Instant web app","value":"Launch Your App Quickly","valueDescription":"Set up your venue's app swiftly without lengthy development or costs, allowing for immediate engagement with your guests."},{"name":"Ordering across channels","value":"Facilitate Seamless Ordering","valueDescription":"Enable guests to order from anywhere, enhancing convenience and improving orders' efficiency."},{"name":"Brandable loyalty integration","value":"Enhance Customer Loyalty","valueDescription":"Integrate loyalty programs directly into the app to foster repeat visits and increase customer retention."},{"name":"Real-time editing","value":"Quickly Adapt to Changes","valueDescription":"Make immediate adjustments to the app’s offerings or promotions, optimizing guest experiences."},{"name":"QR code activation","value":"Simplify Customer Access","valueDescription":"Allow guests to easily access the app and its features, minimizing barriers to interaction."}]},{"name":"Kitchen Display System (KDS)","type":"Product","url":"https://liven.love/solutions/point-of-sale/kitchen-display-system","summary":"Maximize kitchen efficiency and reduce errors with a seamless digital workflow.","description":"Kitchen Display System replaces traditional order tickets with digital screens to improve kitchen efficiency and order accuracy; integrated with Abacus POS to streamline kitchen workflow.","pricing":{},"features":[{"name":"Digital kitchen display","value":"Replaces Paper Tickets","valueDescription":"Transitions from paper tickets to digital displays, enhancing visibility and order accuracy in the kitchen."},{"name":"Real-time order flow","value":"Instant Order Notifications","valueDescription":"Ensures staff receive immediate updates for every order placed, enabling efficient workflow management."},{"name":"Stage-based workflows","value":"Streamlines Kitchen Operations","valueDescription":"Enhances kitchen operations by allowing teams to focus on critical tasks based on order status."},{"name":"Visual cues","value":"Improves Decision-Making","valueDescription":"Quickly assess order statuses without needing to read items extensively, facilitating faster response."},{"name":"Offline support","value":"Ensures Uninterrupted Operations","valueDescription":"Maintains service during internet outages, automatically syncing orders once connectivity is restored."}]},{"name":"EMS (Enterprise Management System)","type":"Platform","url":"https://liven.love/solutions/point-of-sale/enterprise-pos","summary":"Streamline operations across venues with unified management and real-time insights.","description":"EMS is an all-in-one enterprise POS solution for unified management across venues, including payroll and attendance, HQ menu management, real-time reporting, and centralized control.","pricing":{},"features":[{"name":"Centralized management","value":"Streamline All Venue Operations","valueDescription":"Effectively manage all aspects of your operations from a single platform, reducing complexity and ensuring consistency."},{"name":"Real-time insights","value":"Make Informed Decisions","valueDescription":"Access real-time data analytics to enhance operational efficiency and business strategy."},{"name":"HQ menu management","value":"Easily Update Menus","valueDescription":"Create, update, and manage menus across multiple locations with just a few clicks to ensure consistency."},{"name":"Payroll & attendance","value":"Simplify Staffing Processes","valueDescription":"Keep track of employee attendance and manage payroll efficiently from one centralized system."},{"name":"Flexible hardware choices","value":"Choose Your Preferred Hardware","valueDescription":"Select from a variety of hardware options to fit your venue’s needs while maintaining performance."},{"name":"Automated workflows","value":"Ensure Efficient Order Management","valueDescription":"Customize backend processes for streamlined operations, reducing errors and time delays."}]}],"audiences":[],"segments":[{"name":"Point of sale for hospitality","description":"Enterprise-grade POS platforms that centralize transactions, menu management, integrations, and multi-site access control for restaurants and hospitality chains.","color":1,"productNames":["Abacus POS System","EMS (Enterprise Management System)","Liven One"]},{"name":"Online and mobile ordering and delivery management","description":"Capabilities that enable table, QR, catering, office and white-label delivery ordering across channels with POS and loyalty integration and AI-driven upsells.","color":2,"productNames":["Digital Ordering","Magic App","Abacus POS System","Liven One"]},{"name":"Loyalty and branded customer engagement","description":"Omni-channel loyalty and digital wallet systems using branded currency, rewards, gifting and CRM integration to drive repeat visits and 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Platform"},{"url":"https://liven.love/solutions/brandollars","text":"Brandollars"},{"url":"https://liven.love/solutions/magic-app","text":"Magic App"},{"url":"https://liven.love/solutions/point-of-sale/kitchen-display-system","text":"Kitchen Display System (KDS)"},{"url":"https://liven.love/solutions/point-of-sale/enterprise-pos","text":"EMS (Enterprise Management System)"}]}