Listen Labs Unclaimed

Accelerate user insights with AI-led, real-time, one-on-one interviews for actionable results.

Understand how brand perception shifts over time for informed decision-making.

Validate and refine concepts with real user feedback to enhance product development success.

Quickly test messaging and visuals for maximum emotional impact.

Empower product decisions with real user insights through dynamic usability testing.

Gather local insights across global markets for targeted product development.

Uncover nuanced emotional insights to enhance customer understanding and decision-making.

Transform raw data into insights quickly and efficiently with AI-powered analysis.

Transform insights into actions efficiently with Listen MCP's seamless cross-tool integration.

Scaleable capabilities to recruit, run AI-moderated interviews, transcribe and sentiment-tag responses, and generate traceable, source-linked findings for rapid qualitative insight.

Task-based and moderated user testing with screen sharing, highlight reels and AI-driven analysis to identify usability friction and validate UX changes before launch.

Automated evaluation and optimization of advertising creatives and brand assets to measure resonance and inform creative decisions.

Sequential concept, packaging, naming and pricing testing plus early-stage validation to de-risk product innovation and go-to-market decisions.

Capabilities to operationalize insights through automated reporting, activation workflows, and collaborative hubs that turn analysis into marketing actions.

AI-led User Interviews

AI-led User Interviews is Listen Labs' core service that uses AI-moderated interviews to recruit participants, conduct one-on-one conversations, and generate structured, source-linked insights at scale across languages and markets. The platform handles recruitment, transcription, sentiment tagging, and insight summarization, enabling teams to move from questions to findings in hours rather than weeks.

• Conduct AI-Moderated Interviews
  AI conducts personalized interviews that adapt in real-time to ensure comprehensive understanding.
• Access Target Users Instantly
  Tap into a vast network of verified participants without long lead times.
• Conduct Global Research
  Engage audiences worldwide, ensuring diverse feedback.
• Get Traceable Insights
  Ensure insights are backed by direct source data for better decision-making.
• Discover Key Themes Instantly
  Quickly identify trends and themes to speed up reporting processes.
• Analyze User Sentiment Effectively
  Capture emotional insights effortlessly through automatic analysis.

Brand Tracker

Brand Tracker measures how brand perception shifts across segments, turning customer opinions into structured, actionable insights. It auto-generates decks and slides, includes authentic video responses, and leverages a large recruitment pool for rapid stakeholder-ready findings.

• Streamline Participant Recruitment
  Effortlessly recruit diverse participants, ensuring comprehensive study results.
• Generate Actionable Insights
  Transform scattered feedback into coherent insights that drive strategic decisions.
• Reveal Customer Sentiment
  Capture genuine reactions from participants to understand how they feel about your brand.
• Tailor Insights to Markets
  Understand the unique perceptions and needs of different market segments.
• Present Findings Quickly
  Deliver polished insights to stakeholders without extensive preparation time.
• Facilitate Global Research
  Conduct studies in diverse languages to cater to international markets.

Concept & Prototype Testing

Concept & Prototype Testing helps validate early product ideas by presenting stimuli to a global pool of participants. It captures authentic responses, supports 50+ languages, and helps identify winning concepts and the reasons they resonate to inform development decisions.

• Watch Real Reactions
  Gain insights from genuine customer feedback that informs concept viability.
• Enhance Winning Concepts
  Iterate on concepts that resonate with users, improving the likelihood of market success.
• Access Diverse Audiences
  Engage with a global demographic to capture varied insights and preferences.
• Quickly Validate Concepts
  Speed up the research process with on-demand recruitment for user testing.
• Conduct Global Research
  Eliminate language barriers and obtain feedback from a diverse user base.

Creative Testing

Creative Testing evaluates messaging and visuals across variants and languages to determine which elements drive activation and positive emotional impact. It supports multi-variant testing, automatic translations, and AI-generated highlight reels and reports.

• Ensure Global Consistency
  Automatic translations allow your creative to resonate across different languages and cultures, ensuring your messaging is consistent and effective worldwide.
• Test Creative Variants
  Empower your decision-making by analyzing various creative outputs to identify which drives the greatest impact and engagement.
• Validate Localization
  Offers insights into how well creative concepts translate across markets, ensuring your campaigns resonate with diverse audiences.
• Understand Emotional Responses
  Engage customers more effectively by tapping into underlying emotional cues, ensuring your campaigns connect on a personal level.
• Witness Real Reactions
  Get a deeper understanding of audience reactions through video highlights, revealing emotional engagement and insights that traditional metrics can't capture.

Usability Testing

Usability Testing validates ease of use by observing real users navigate features, with screen sharing and task-based scenarios to identify friction points before launch.

• Observe Real User Behavior
  Understand how users interact with your product in real-time, leading to more focused improvements.
• Streamline Testing Process
  Reduce the time and complexity of running usability tests while maintaining depth of insights.
• Identify Key User Issues
  Get instant feedback on user reactions to improve design quickly.
• Measure Usability Effectiveness
  Quantify user success and pinpoint breakdowns in the user journey to enhance functionality.
• Reach Global Audiences
  Conduct usability tests across diverse markets to gather comprehensive insights.

Multi-Market Segmentation

Multi-Market Segmentation enables native-language interviews across markets to deliver international insights at scale, with translation, transcription, and localized insights to tailor products and messaging.

• Streamline Research Processes
  Facilitates quick understanding by converting interviews into actionable insights swiftly.
• Optimize Marketing Strategies
  Provides detailed insights that inform region-specific marketing and product strategies.
• Enhance Global Reach
  Captures authentic consumer feedback, ensuring relevance to local markets.
• Ensure Inclusive Research
  Enables access to diverse consumer insights across different language speakers.
• Reach Targeted Consumers Quickly
  Streamlines participant recruitment, ensuring the right demographics are included for relevant insights.

Emotional Intelligence

Emotional Intelligence analyzes tone of voice, word choice, and subconscious micro expressions to quantify emotions per question, enabling deeper interpretation of responses and integration with Listen’s research workflow.

• Capture Subtle Emotions
  Identify and quantify non-verbal cues to understand deeper emotional responses during interviews.
• Quantify Emotional Responses
  Receive precise emotional scores for each question, allowing targeted analysis and comparison across concepts.
• Ensure Traceability in Insights
  Directly connect emotional insights to specific responses, ensuring accountability and clarity in analysis.
• Analyze Vocal Cues
  Identify emotional variations in participants' tone, offering context to their verbal responses.
• Discover Sentiment Through Language
  Understand consumers' feelings and intentions based on their word choices, aiding precise market insights.
• Streamline Insights Generation
  Easily access emotional insights and create engaging presentations using AI-driven data compilation.

Research Agent

Research Agent handles the full analysis workflow: from raw data to final output. It generates charts, performs significance tests, creates highlight reels and branded reports, and exports data with full thematic coding linked to source responses.

• Streamline the Research Process
  Significantly reduce the time and effort required to turn raw data into actionable insights, improving overall research efficiency.
• Visualize Data Effectively
  Understand complex data through visual representations that clearly communicate findings and their significance.
• Ensure Traceability of Insights
  Maintain clarity and trust in findings by tracing insights directly back to original participant responses.
• Unify Insights Across Research
  Bring together diverse insights from multiple studies to create comprehensive reports that highlight significant trends.
• Deliver Insights Effectively
  Create professional-looking presentations and highlight videos that effectively communicate research findings to stakeholders.
• Facilitate Follow-Up Research
  Utilize well-organized data exports to facilitate deeper analysis and reporting, allowing for easy integration with other tools.
• Enrich Analysis with External Information
  Incorporate diverse data sources, enhancing the context and depth of your research findings.

Listen MCP

Listen MCP connects Listen Labs with the AI tools teams already use, enabling cross-tool access to themes, quotes, and cross-study synthesis, all within existing workflows for seamless action.

• Integrate Tools Directly
  Leverage existing AI tools seamlessly, enhancing productivity and workflow efficiency.
• Integrate Insights into Workflows
  Streamline processes by embedding insights directly into your operational tools.
• Extract Themes Instantly
  Quickly access and utilize key study insights without manual extraction.
• Access Research Anywhere
  Ensure your insights are always accessible across various platforms for real-time collaboration.
• Query in Natural Language
  Easily extract relevant information using straightforward language, enhancing user experience.
• Update Prototypes Dynamically
  Ensure your designs reflect the latest user insights effortlessly.
• Receive Monthly Insights
  Stay informed on the latest findings directly delivered to your inbox.