Kore.ai Inc. Unclaimed

Accelerate AI adoption with an AI-programmable platform for building and managing autonomous agents.

Enhance retail operations and customer experience with AI-driven solutions.

Enhancing customer engagement through AI-driven banking solutions that improve efficiency and service delivery.

Enhances IT operations by providing efficient, 24/7 AI-powered support.

Enhance hiring efficiency with AI-driven candidate engagement and streamlined workflows.

Enhance HR efficiency and employee satisfaction with AI-powered automation.

Platform capabilities to build, deploy and manage omnichannel conversational experiences with low-code/no-code orchestration, integrations, analytics and rich messaging.

Capabilities for omnichannel virtual assistants, AI voice bots, self-service automation, and customer insights to scale customer service and contact center operations.

Domain-focused virtual assistants for banking and financial services that provide 24/7 support, multilingual interaction and integration with banking workflows.

Automation of IT service desk workflows including self-service, proactive detection, automated ticket resolution, and agent assist to reduce ticket volume and improve employee experience.

Automation of HR and recruiting workflows including candidate screening, interview scheduling and transcription, onboarding, employee self-service, and real-time feedback capture.

Agent Platform Artemis

The Kore.ai Agent Platform Artemis is the AI-programmable foundation for building, scaling, and optimizing AI agents that work in production. It enables enterprise-wide deployment of autonomous agents and agentic apps with governance, security, and reliability to accelerate AI adoption across customer service, IT, sales, and HR.

• Ensure Compliance and Security
  Implement robust policies to secure AI operations and ensure adherence to regulations.
• Deploy Reliable AI Agents
  Ensure high-performance AI agents that are ready for live, operational environments.
• Build Customized Agents
  Empower teams to create and modify AI agents tailored to specific business needs without extensive coding.
• Achieve Real-Time Insights
  Retrieve and present real-time data for enhanced decision-making and operational efficiency.
• Enhance Workflow Efficiency
  Automate and improve task execution across various system interactions.
• Manage Agents Effectively
  Streamline oversight of AI agents and workflows to enhance operational governance.
• Create Custom Applications
  Develop applications designed specifically for unique business workflows and processes.
• Integrate with Existing Systems
  Facilitate smooth agent functionality by linking to established business infrastructures.
• Access Pre-Built Solutions
  Leverage existing resources to rapidly deploy AI solutions tailored to various use cases.

AI for Retail

Pre-built retail AI applications that deliver frictionless shopping and optimized operations. AI for Retail provides always-on digital associates, contextual, human-like responses, and support for contact-center agents, enabling instant, personalized customer service across channels while integrating with retail systems.

• Facilitates Continuous Customer Support
  These AI agents provide round-the-clock assistance, ensuring customers receive immediate help at any time, improving satisfaction and reducing wait times.
• Enhances User Engagement
  By understanding and responding to customer questions in a relatable manner, the AI elevates the shopping experience, ensuring customers feel connected and valued.
• Increases Agent Efficiency
  With access to comprehensive data and insights, agents can resolve issues faster, leading to improved response times and customer satisfaction.
• Ensures Seamless Integration
  This feature provides a unified experience by connecting various retail touchpoints, enabling customers to transition smoothly across different shopping channels.
• Drives Sales Growth
  Through personalized outreach, customers receive timely promotions and reminders, fostering loyalty and encouraging repeat purchases.

AI for Banking

Coordinated self-service and agent-assisted banking experiences with shared context, consistency, and built-in compliance. Designed to accelerate deployment of bank-specific AI apps across customer service and operations.

• Enable Fast, Accurate Access
  Facilitates quick retrieval and presentation of account information, enhancing customer experience and reducing inquiry volume.
• Ensure Secure Transactions
  Supports safe financial transactions across multiple channels, maintaining customer trust and compliance.
• Enhance Support Efficiency
  Boosts customer autonomy through effective self-service options while ensuring agents have the necessary context for seamless interactions.
• Streamline Dispute Resolution
  Accelerates dispute handling with structured workflows, leading to faster resolutions and compliance.
• Increase Engagement
  Enhances customer engagement with targeted offers and alerts that drive product adoption.

AI for IT

Pre-built IT automation app that lowers enterprise IT support costs while delivering 24/7 AI-powered IT support; resolves incidents end-to-end rather than merely raising a ticket.

• Provides Continuous Support
  Offers uninterrupted AI-driven assistance, ensuring constant readiness to address IT issues.
• Automates Full Resolution Process
  Handles all aspects of IT incident management, minimizing manual intervention and streamlining workflows for faster resolutions.
• Drives Cost Efficiency
  Significantly cuts down on operational expenditures by minimizing the volume of incoming support requests.
• Ensures Accessibility Across Platforms
  Facilitates IT support through multiple accessible channels like chat, email, mobile, and web, enhancing user engagement.
• Enhances Support with Smart Suggestions
  Utilizes historical data to provide contextually relevant answers, promoting faster resolutions.
• Empowers Data-Driven Decisions
  Analyzes data to highlight trends, helping in the proactive management of IT resources.

AI for Recruiting

Pre-built recruiting AI applications to streamline interview scheduling, candidate experience, and hiring workflows.

• Automate Screening
  Speed up candidate evaluation through automated screening processes that filter and assess applicants efficiently.
• Streamline Evaluation
  Capture interview insights in real-time, enabling consistent assessment and faster hiring decisions.
• Simplify Positioning
  Facilitate quicker job postings and refine role specifications to attract the right candidates.
• Optimize Interview Times
  Eliminate scheduling conflicts and reduce back-and-forth communication through automated interview bookings.
• Enhance Screening
  Implement AI-powered voice interactions to streamline candidate screenings while improving engagement.
• Capture Insights
  Gather and analyze candidate experience data to enhance future recruitment efforts.

AI for HR

Pre-built AI applications for HR use cases, enabling streamlined recruitment workflows, onboarding, and employee support.

• Increases HR Efficiency
  By automating manual tasks, HR professionals can redirect their focus toward strategic initiatives rather than administrative duties.
• Reduces Manual Interaction
  By automating responses to candidate queries, this feature minimizes the need for direct recruiter involvement, allowing them to focus on high-value tasks.
• Streamlines Booking Process
  This feature simplifies the logistics of interview appointments, making sure candidates have a positive experience without overlaps or delays.
• Empowers Employees
  Employees can view payslips, request time off, and access benefits information instantly, leading to increased satisfaction and reduced HR workload.
• Optimizes Recruitment Process
  Utilizing AI to gather insights right after interactions improves processes based on direct candidate feedback.