Carry Technologies, Inc. dba Hightouch Unclaimed
A data activation company enabling enterprises to unlock and activate customer data from their data warehouse.
Carry Technologies, Inc. dba Hightouch is a data technology company that enables enterprises to activate customer data across marketing, product, and analytics. The company provides a platform that connects a company’s existing data warehouse with hundreds of apps and tools, empowering teams to build, personalize, and automate data-driven experiences at scale. Its approach centers on giving business and marketing teams a flexible way to orchestrate data activation directly from the data warehouse, supporting governance, security, and real-time personalization while minimizing data duplication. The organization serves large-scale enterprises across industries, helping them unlock the value of first-party data and drive improved engagement, growth, and customer intelligence. It emphasizes security, governance, and a collaborative ecosystem with partners, integrating with CRM, marketing, analytics, and operational tools.
We’re on a mission to make the best customer data technology in the world available to every enterprise.
What we offer
Composable CDP
Empowers marketers with flexible, real-time access to customer data for personalized marketing campaigns.
hightouch.com/platform/composable-cdpAgentic Marketing Platform
Empower marketers with AI-driven agents to streamline personalized campaign execution.
hightouch.com/platform/agentic-marketing-platformAI Decisioning
Enhance customer engagement through personalized, AI-driven marketing decisions.
hightouch.com/platform/ai-decisioningHightouch Events
Effortlessly collect and activate event data across your marketing stack in real time.
hightouch.com/platform/eventsCustomer Studio
Empower marketers with rapid audience creation, activation, and analysis using existing data.
hightouch.com/platform/customer-studioIdentity Resolution
Unifies customer data for a comprehensive 360-degree view across channels and devices.
hightouch.com/platform/identity-resolutionWho do we serve
Enterprise Marketing And Analytics Leaders
Large enterprises seeking scalable data activation and governance for marketing and analytics.
SaaS Growth And Product Led Teams
Tech and SaaS firms pursuing rapid growth through product-led activation and personalized experiences.
Direct-To-Consumer And E-Commerce Brands
D2C brands requiring real-time personalization and cross-channel activation.
Regulated Industry Leaders In Financial Services And Healthcare
Regulated industries requiring governance, security, and unified customer views.
Market segments
Market size by segment
Growth potential (CAGR)
Composable customer data platform
Warehouse-native customer data platform that enables marketers to self-serve on data, build audiences, plan journeys, and activate real-time personalization without creating duplicate data stores.
Customer data activation
Capabilities to transform warehouse data into synced audiences and user-level updates across marketing, CRM, analytics, and operational destinations for campaign execution and measurement.
Real-time personalization and decisioning
Systems for 1:1 decisioning and reinforcement-learning driven optimization that deliver individualized experiences and personalize content across channels in real time.
Identity resolution and customer 360
Deterministic and probabilistic identity stitching and profile unification to create a single customer view that supports personalization, analytics, and cross-channel activation.
More information about our offering
Composable CDP
A composable customer data platform built on your data warehouse that enables marketers to self-serve data, build audiences, plan journeys, and personalize experiences with real-time activation across tools. It unlocks comprehensive insights while maintaining data integrity.
- Create Audiences EasilyEmpower marketers to explore, build, and test any audience using a powerful, intuitive interface, leveraging comprehensive data sets.
- Engage Customers InstantlyUtilize real-time signals alongside comprehensive customer data to tailor experiences that resonate and drive loyalty.
- Unlock Comprehensive InsightsEmpower teams to act on complete data sets, removing limitations found in traditional CDP systems.
- Personalize Experiences InstantlyEnable seamless interactions by providing users with tailored content based on their actions, ensuring timely engagement.
- Optimize Campaigns EfficientlyStreamline marketing efforts by effectively orchestrating campaigns that are timely, relevant, and engaging for all customer segments.
- Enhance Data SecurityMaintain data integrity and security by leveraging existing systems without transferring sensitive information to separate platforms.
- Empower Marketing TeamsFacilitate swift, autonomous data access for marketers, reducing reliance on technical teams for data insights and actions.
Agentic Marketing Platform
A marketer-facing platform that provides lifecycle and performance teams with an unlimited, agent-based layer to ideate, create, and execute personalized campaigns using AI-enabled agents.
- Develop Personalized CampaignsUtilize an expansive pool of agents to create numerous personalized marketing initiatives, enhancing customer interactions.
- Generate And Optimize AdsThis feature allows for the continuous creation and refinement of advertising content to ensure maximum engagement and effectiveness in reaching target audiences.
- Plan And Orchestrate CampaignsStreamline the process of campaign management, enabling teams to efficiently coordinate their marketing efforts to improve customer engagement.
- Create Custom AgentsCustomize agents tailored to specific marketing needs, leveraging existing data for targeted campaigns.
- Receive Expert Training And SupportAccess expert guidance to help integrate AI into marketing strategies for better outcomes.
AI Decisioning
1:1 decisioning for lifecycle marketing that uses reinforcement learning to optimize experiences across channels at scale.
- Deliver Individualized ExperiencesAI Decisioning allows for tailored interactions, ensuring each customer receives relevant content based on their unique behavior.
- Continuously Improve AI DecisionsLeverage self-learning algorithms to refine decision-making processes and optimize marketing strategies over time.
- Connect to Multiple PlatformsSeamlessly integrate with various marketing tools to activate customer data and enhance campaign performance.
- Measure Marketing ImpactUnderstand the effectiveness of campaigns by evaluating their performance against predefined KPIs and goals.
Hightouch Events
A data-collection platform to capture data events from sources and make them available for activation across downstream tools.
- Capture Custom EventsIntegrate event tracking directly into applications or websites to ensure comprehensive data capture.
- Govern Data QualityDefine expectations and standards for incoming data to maintain reliability and compliance.
- Unify Customer ProfilesCreate a comprehensive view of customer interactions across various channels.
- Sync at Lightning SpeedEnsure that event data reaches marketing, analytics, and operational tools as soon as it's generated.
- Connect with Leading ToolsLeverage existing data infrastructure and integrate without extensive setups.
Customer Studio
Warehouse-native audience building and activation suite that enables marketers to create, activate, and analyze audiences across channels.
- Sync Audiences EffortlesslyEasily synchronize updated audiences and customer profiles to various marketing platforms, ensuring targeted outreach across all channels.
- Orchestrate Customer JourneysPlan and execute intricate marketing campaigns that provide cohesive experiences for customers at every interaction point.
- Enrich Customer ProfilesCombine insights from diverse data sources to create detailed and actionable customer profiles for targeted marketing.
Identity Resolution
Identity resolution that stitches profiles across devices to provide a unified customer view.
- Enables Complete Customer UnderstandingAccess a unified profile that includes all interactions, transactions, and attributes of each customer, enhancing targeting and personalization.
- Creates Unified Customer IdentitiesIntegrates data from various sources to consolidate multiple identities into a single profile, fostering a seamless customer journey.
- Offers Flexible Identity MatchingSelect and apply the most suitable matching method based on the context of use, ensuring high accuracy and reach.
- Provides Comprehensive Data IntegrationCombine various data points from disparate sources, including offline purchases, to create fully-rounded customer profiles.
References
Methodology and sourcing behind the figures shown above.
Composable customer data platform
Estimate based on CDP market figures in the provided search results and composable-CDP positioning as an emerging offering. MarketsandMarkets projects the overall CDP market to grow from USD 9.72B (2025) to USD 37.11B (2030) at a 30.7% CAGR and explicitly lists “composable CDPs” as a rising opportunity; applying a plausible composable-share of ~20% of the CDP market yields ~USD 1.9–2.0B for the composable CDP segment in the mid-2020s. Growth potential is aligned with MarketsandMarkets’ high CDP CAGR (30.7%) because composable architectures are highlighted as a fastest-growing opportunity; a 30% CAGR reflects expected rapid adoption (sensitivity: alternative sources show lower overall CDP CAGRs ~19–20%).
Customer data activation
Estimate based on CDP and customer-analytics market figures in the search results. MarketsandMarkets projects the global CDP market at USD 9.72B (2025) growing to USD 37.11B (2030) at 30.7% CAGR; customer analytics is estimated at USD 15.86B (2025) with ~20.2% CAGR. Customer data activation (warehouse-to-audience sync / reverse-ETL / activation features) is a functional subset of CDP/analytics platforms and third-party activation tooling. Assuming activation represents roughly 30–40% of CDP/activation-related spend, the addressable market for standalone/activation-focused capabilities is approximately USD 3–4B today. Growth potential is set between CDP and analytics CAGR figures; a mid-range ~25% CAGR reflects strong demand for real-time activation and composable CDP architectures.
Real-time personalization and decisioning
Estimate synthesizes multiple market reports covering personalization software, hyper‑personalization, personalization engines, and decision intelligence. Reported 2024–2026 market values range ~USD 5.9–25.0B (personalization subsegments) and decisioning/DI reports ~USD 13.3B, with published CAGRs spanning ~14–25%. Weighted synthesis (favoring AI/real‑time decisioning and larger hyper‑personalization estimates) yields an estimated ~USD 17.8B market for real‑time personalization and decisioning and a blended growth potential of ~19.2% CAGR.
- Personalization Software Market size was estimated at USD 11.98 billion in 2025; CAGR 20.85%.
- Global hyper personalization market size was valued at USD 18.74 billion in 2025; CAGR 18.3%.
- Decision intelligence market size USD 13.3 billion in 2024; CAGR 24.7% (2024–2030).
- Hyper‑Personalization Market valued US$ 25.0 billion in 2025; CAGR 18.1% (2026–2032).
- Personalization Engines Market valued at USD 5.87 billion in 2025; projected CAGR 13.96%.
Identity resolution and customer 360
Primary market estimate draws on published market reports found in the search results. BusinessResearchInsights explicitly values the global identity resolution software market at USD 2.21 billion (2026) and projects growth to USD 5.83 billion by 2035 (CAGR 11.37%). Lucintel provides an independent forecast showing similar strong growth (CAGR ~10.2%), which corroborates a high-growth market trajectory. Based on these sources, current market size ~USD 2.21B and growth potential ~11.4% CAGR.
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