Swift B.V. Unclaimed

Automate e-commerce customer support with AI Agents for efficient and scalable service.

Automated handling of routine e-commerce inquiries, real-time order status checks, ticketing, and human-in-the-loop escalation tailored to online retailers.

Capabilities that automate and manage customer conversations across channels using AI agents that understand intent, act, and provide multilingual, human-like responses to reduce costs and improve CSAT.

Tools that unify and automate end-to-end service workflows and case resolution across front and back office systems for faster fulfillment.

Real-time shipment tracking, order status notifications and returns processing to reduce support load and improve post-purchase customer experience.

Minimal AI

Minimal AI is a platform for e-commerce customer-support automation. It provides AI Agents that can be trained and managed with the AI Manager, connects to over 60 tools to read and write live data, and automates support across various channels. The platform enables end-to-end automation of tickets and actions, supports multilingual operation, and aims to reduce manual support efforts while increasing revenue and customer satisfaction.

• Access Real-Time Data
  Ensure your AI Agents have the most current information at their disposal, enhancing their ability to assist customers.
• Achieve Rapid Response Times
  By utilizing AI, Minimal AI ensures quick and effective resolutions to customer inquiries, enhancing their experience.
• Optimize Support Automatically
  Enhance the effectiveness of your support system as AI Agents continuously learn and adapt to improve service quality.
• Streamline Returns Management
  Automatically process returns and answer queries, reducing workload for support teams.
• Train AI On Business Processes
  This feature allows the AI to comprehend your unique business workflows and products, ensuring relevant and accurate responses.
• Automate Support Across Channels
  Facilitate seamless customer interactions across all platforms without the need for multiple systems.
• Offer Global Multilingual Support
  Cater to a worldwide audience by providing service in multiple languages effortlessly.
• Deliver Instant Tracking Information
  Keep customers informed about their orders at every stage of the shipping process.
• Execute Actions Across Systems
  Empower your AI Agents to automate interactions and execute tasks seamlessly across all integrated systems.
• Connect Tools Instantly
  Simplify the integration process, enabling quick connections to all necessary platforms without technical hurdles.