Fountain

Automates frontline hiring, onboarding, worker support, retention, and shift coverage while keeping operators in control of execution.

Helps frontline teams hire hourly workers faster, reduce candidate drop-offs, and scale hiring across roles and locations.

Handles sourcing, screening, and interview scheduling to help teams fill hourly roles faster and give managers more time to run their business.

Automates document checks and compliance workflows to help employers apply consistent rules across locations and stay audit-ready.

Attracts qualified applicants through direct, always-on sourcing while helping reduce reliance on job boards and sourcing costs.

Helps employers fill frontline roles faster by rediscovering and re-engaging candidates they already know.

Attracts qualified candidates and fills hiring pipelines sooner by automating campaign execution, budget adjustments, and shortfall response.

Turns past applicants and workers into a ready-to-hire talent pipeline, helping teams fill roles faster and reduce repeated sourcing.

Gets new hires ready before day one with less manual follow-up, faster paperwork completion, and clearer onboarding visibility.

Forecasts demand, fills coverage gaps, and gives workers mobile tools to manage shifts across locations.

Helps frontline managers fill roles faster from mobile devices while reducing administration and maintaining corporate oversight.

Uses employee networks to streamline referrals and help employers fill roles faster with less manual tracking.

Uses real-time feedback and sentiment insights to help organizations improve workforce engagement and candidate experience.

Fountain Frontline OS

Fountain Frontline OS combines the Fountain execution platform, Cue intelligence, and autonomous agents to run frontline operations across locations. Cue coordinates sourcing, screening, hiring, onboarding, candidate re-engagement, and shift coverage using live operational context and connected systems. Anna interviews and evaluates candidates, Emma answers candidate and new-hire questions and supports onboarding, and Sam gathers worker feedback and flags retention risks. Configurable approvals, permissions, and rules keep people in control; actions are logged and traceable. The platform works through existing systems such as HRIS platforms, job boards, calendars, and background-check tools.

• Run Frontline Work From One Prompt
  Operators can ask Cue to perform work across frontline workflows, reducing manual coordination and handoffs.
• Connect Hiring Through Shift Coverage
  Coordinate work from candidate sourcing and hiring through onboarding and shift placement.
• Set Approval Boundaries For Automation
  Choose where workflows proceed automatically and where a person must review or approve actions.
• Delegate Recruiting And Worker Support
  Use agents to interview candidates, answer questions, support onboarding, and gather worker feedback throughout the employee lifecycle.
• Match Actions To Live Operating Needs
  Use current workforce and operational information to guide decisions, identify staffing gaps, and select relevant actions.
• Execute Work Across Existing Systems
  Apply coordinated actions across connected workforce systems, reducing re-entry and handoffs between tools.
• Apply Consistent Interview Standards
  Give hiring teams structured, comparable interview outcomes and ranked candidate shortlists, with interview records available in the ATS.
• Answer Questions And Resolve Paperwork Blockers
  Help candidates and new hires get answers and complete onboarding steps, with complex issues routed to a person.
• Spot Retention Risks And Route Issues
  Gather structured worker feedback throughout employment and direct follow-up needs to the appropriate people.
• Track Decisions And Govern Access
  Give operators and compliance teams an activity record and decision trail supported by role-based access and enterprise security controls.
• Keep Frontline Work Moving Around The Clock
  Continue candidate screening, communication, and workflow execution at any hour.
• Surface Insights And Generate Reports
  Review operational information and reports to identify pipeline issues, coverage needs, and performance trends.
• Improve Decisions With Each Outcome
  Use outcomes from completed work to inform and refine subsequent decisions.

Fountain Hire

Fountain Hire is an agentic hiring platform for frontline teams hiring hourly workers. Candidates apply through mobile-friendly flows, are automatically screened, and can self-schedule interviews. Agentic AI answers questions, handles tasks, and follows up to keep candidates moving through the pipeline. Employers can tailor workflows by role, location, and compliance needs, scale hiring for peak seasons or new openings, and track performance and candidate activity in one place.

Category: Applicant Tracking Systems

• Prioritize Qualified Candidates
  Screen applicants against hiring criteria so teams can focus on candidates who meet their needs.
• Adapt Hiring To Each Location
  Configure processes for different roles, locations, and compliance needs.
• Keep Candidates Moving
  Answer questions, handle tasks, and provide nudges to help candidates continue through hiring.
• Simplify Candidate Applications
  Give candidates mobile-friendly application flows that simplify applying.
• Let Candidates Schedule Interviews
  Allow candidates to choose interview times and support scheduling and follow-up.
• Scale Hiring Across Locations
  Respond to hiring needs across locations, peak seasons, and new openings.
• Track Hiring Performance
  Review stage-level performance data and hiring activity.
• Reuse Candidate Interest
  Retain applicants as longer-term recruiting opportunities.
• Protect Hiring Data
  Use the stated security, compliance, and AI reporting provisions while managing candidate and company information.
• Connect Existing Hiring Tools
  Use HR system and platform integrations within the hiring workflow.

Fountain Assist

Fountain Assist is a managed hiring service for high-volume teams. Fountain’s team uses AI to source and screen hourly workers, post jobs, and schedule interviews on the employer’s behalf. Qualified candidates are delivered into the Fountain workflow, and employers can track activity in their dashboard. The service offers a stated 48-hour candidate turnaround, flexible hiring volume, transparent per-hire pricing with no upfront costs, and replacements within the service-level agreement if a candidate is not a fit or does not show.

• Outsource Candidate Sourcing And Screening
  Have Fountain Assist handle sourcing and screening so managers and recruiters can focus on other work.
• Receive Candidates Within 48 Hours
  Receive pre-qualified candidates ready for interviews within the stated turnaround.
• Schedule Interviews Without Follow-Up
  Coordinate interview scheduling without requiring employer follow-up.
• Move Applications Into Your Funnel
  Connect sourcing and screening work with the existing Fountain hiring workflow.
• Receive Replacements Within The SLA
  Receive a replacement within the stated service-level agreement if a candidate does not show or is not a fit.
• Pay Only For Successful Hires
  Choose the volume of support needed and pay for successful hires without upfront costs.
• Free Managers To Run The Business
  Shift hiring tasks away from managers so they can focus on day-to-day operations.
• Track Hiring Activity In Your Dashboard
  View and track service activity in the Fountain dashboard.
• Start Without Setup
  Begin using the managed service without a setup process.
• Submit Worker Feedback In One Click
  Provide a simple one-click way to submit feedback on workers.

Fountain Compliance

Fountain Compliance embeds document checks and configurable rules into high-volume hiring workflows. It automates the collection of IDs, licenses, and credentials; flags missing or incorrect documents; and uses trigger-based workflows and external validation to help teams stay audit-ready. Teams can configure requirements by region, role, or worker type, receive proactive alerts, and use audit trails and reporting tools to track compliance. Workers can upload documents through a secure, mobile-friendly interface.

• Collect Documents From Workers
  Let workers upload required documents through a mobile-friendly interface.
• Flag Document Issues Instantly
  Identify documentation issues during hiring and support external checks.
• Start Checks When Documents Arrive
  Trigger document workflows automatically and route documents for processing and follow-up.
• Apply Rules By Role And Region
  Apply company-specific requirements consistently across roles, regions, and worker types.
• Catch Issues Before They Escalate
  Identify issues early through alerts and suggested corrections.
• Keep Records Ready For Audits
  Maintain detailed records and reports of compliance activity for audit review.
• Protect Data With Access Controls
  Safeguard data with encryption, secure storage, and configurable permissions.

Fountain Reach

Fountain Reach is a sourcing channel for frontline hiring that delivers candidates through targeted ads, branded job pages, and direct outreach across social and search. AI agents generate and optimize campaigns using conversion data, while applicants flow directly into Fountain’s hiring process. Reach supports always-on sourcing beyond job boards, with a flexible pricing model tied to results.

• Reach Candidates Beyond Job Boards
  Attract applicants directly across social and search channels, reducing reliance on job boards.
• Improve Targeting With AI
  Use conversion data to optimize targeting and adjust campaigns to changing market conditions.
• Convert More Visitors Into Applicants
  Give candidates a direct route to apply and enter the hiring funnel.
• Keep Your Candidate Pipeline Full
  Maintain applicant flow for seasonal roles, new locations, or high-turnover sites.
• Move Applicants Directly Into Hiring
  Continue processing applicants in the Fountain hiring flow.
• Tie Spending To Delivered Results
  Connect sourcing spend to delivered results.
• Launch Campaigns In Minutes
  Begin sourcing for open roles quickly.

Fountain Pool

Fountain Pool helps employers reuse their existing talent database to fill frontline roles. It combines past applicants, referrals, and former workers, continuously scans for candidates based on location, role, and urgency, and can launch personalized outreach when hiring needs arise. Teams can search, filter, and re-engage known candidates, supporting faster rehires and reducing the need to source the same talent repeatedly.

• Find Candidates You Already Know
  Consider known candidates for open roles instead of starting each search from scratch.
• Reengage Candidates Automatically
  Restart conversations with known candidates through personalized outreach.
• Match Talent To Open Roles
  Identify existing candidates whose attributes align with hiring needs.
• Unify Your Existing Talent
  Review known talent records together when hiring needs arise.
• Search And Contact Talent Quickly
  Find relevant people, narrow results, and start outreach.
• Activate Talent Inside Your ATS
  Use existing candidate records for sourcing and re-engagement.
• Control Talent Data Access
  Manage access to talent data with retention controls, permissions, and audit logs.
• Start Using Pool Quickly
  Begin acting on existing talent without a lengthy implementation.

Sourcing

Fountain Sourcing, run by Cue, helps frontline employers attract qualified candidates before posting jobs. Users tell Cue how many people they need and by when; it selects channels, sets budgets, launches campaigns, and shifts spend toward what is working. It allocates spend across job boards, SMS, and paid channels, monitors performance, and predicts candidate shortfalls so it can act before hiring gaps open. Sourcing connects with CRM, ATS, onboarding, and shift scheduling.

• Balance Spend Toward Converting Channels
  Shift sourcing budgets toward channels producing results.
• Launch And Optimize Campaigns Automatically
  Turn hiring targets into active campaigns and adjust them based on performance.
• Address Candidate Shortfalls Before Gaps Open
  Identify potential shortages early and act before they become pipeline gaps.
• Turn Hiring Targets Into Active Campaigns
  Translate hiring goals into channel choices, budgets, and campaigns.
• Bring Qualified Candidates Into Your Pipeline
  Attract qualified candidates across channels and add them to the hiring pipeline.
• Track Spend And Return In Real Time
  Review sourcing spend and return without waiting for end-of-month reports.

Fountain CRM

Fountain CRM, run by Cue, helps employers reuse their existing talent database to fill frontline roles. It unifies applicants, hires, and rehires in profiles that include performance and departure history. Cue matches people to open roles based on location, role fit, and standing, then automatically re-engages relevant candidates and surfaces those who respond. Rehire-eligible workers and past applicants can move directly into active hiring workflows.

• Match Known Talent To Roles
  Find known candidates whose location, role fit, and standing align with open roles.
• Rediscover Past Applicants And Workers
  Bring previously encountered and eligible talent back into consideration.
• Re-engage Candidates Automatically
  Reach relevant people when hiring needs arise and identify respondents for follow-up.
• Keep Talent Records Together
  Review and segment candidate and worker history in one place.
• Move Candidates Into Hiring
  Advance candidates who respond from rediscovery into connected hiring workflows.

Fountain Onboarding

Fountain Onboarding, powered by Cue, prepares frontline hires before their start date by collecting documents, completing I-9 and E-Verify steps, and coordinating required tasks. It automatically enrolls new hires after offer acceptance, tracks progress, sends reminders, and flags hires at risk of missing their start date. Teams can tailor workflows by location, role, and worker type, while hires complete tasks on mobile and in their preferred language. Audit logs and reports support review.

• Move New Hires Through Steps Automatically
  Track required tasks and send reminders without manually chasing each step.
• Complete And Validate I-9s Automatically
  Coordinate I-9 workflows, E-Verify, re-verification, and document checks.
• Collect Forms, IDs, And Signatures Digitally
  Collect required forms, identification documents, and signatures while keeping progress visible.
• Flag Hires At Risk Of Missing Day One
  Identify onboarding issues that could delay readiness before the start date.
• Keep Onboarding Records Ready For Review
  Maintain documents, activity logs, and completion reports for audit review.
• Assign The Right Tasks To Each Hire
  Give each new hire tasks relevant to their role and location.
• Complete Onboarding From A Phone
  Provide mobile task completion and document uploads in workers’ preferred languages.
• Track Progress In Real Time
  Review onboarding status, identify bottlenecks, and see which hires need attention.
• Clear Background Checks Before Start Dates
  Coordinate background checks alongside onboarding documents and required tasks.
• Connect Background Checks And E-Signatures
  Connect onboarding workflows with background check and e-signature tools.

Shift & Scheduling

Fountain’s Shift & Scheduling, run by Cue, forecasts staffing demand, identifies emerging coverage gaps, and fills shifts by matching available, qualified workers. Workers can swap, drop, and pick up shifts from their phones, while labor-compliance rules are enforced in the background. The product also supports configurable scheduling rules, live coverage visibility across locations, shift notifications, location-verified clock-ins, and integrations with hiring, onboarding, and payroll systems.

• Spot Coverage Gaps In Real Time
  Identify staffing shortfalls across locations in time to address them.
• Fill Open Shifts Automatically
  Match available, qualified workers to open shifts and backfill coverage.
• Forecast Staffing Needs Earlier
  Anticipate staffing needs by location, day, and shift.
• Build Schedules From Forecast Demand
  Create schedules based on forecast staffing needs.
• Let Workers Manage Shifts On Mobile
  Give workers mobile access to schedules and shift changes.
• Enforce Labor Rules In The Background
  Apply labor rules during scheduling and shift changes.
• Monitor Coverage Across Locations
  Review live shift coverage and identify where staffing may fall short.
• Configure Scheduling Rules And Workflows
  Set scheduling rules to fit operational requirements.
• Connect Scheduling With Hiring And Payroll
  Connect scheduling with hiring, onboarding, and payroll workflows.
• Notify Workers About Shifts
  Send notifications and reminders related to shifts and coverage.
• Verify Clock-Ins By Location
  Support reliable attendance tracking with location-verified clock-ins.

Fountain Go

Fountain Go is a mobile-first hiring platform that brings Fountain’s automation and AI to frontline managers. Managers can post jobs, review candidates, schedule interviews, send offers, and onboard new hires from a phone or tablet, with guided steps, real-time alerts, and corporate guardrails. Pre-built workflows help local teams hire quickly and stay compliant with minimal training.

Category: Applicant Tracking Systems

• Manage Hiring From Any Location
  Let managers follow hiring steps and act on candidates from a phone or tablet.
• Guide Managers Through Hiring
  Help local teams understand next steps and follow the hiring process.
• Post Jobs In Seconds
  Open roles quickly from a mobile device.
• Move Qualified Applicants Forward
  Progress applicants who meet set needs with fewer manual steps.
• Let Candidates Choose Interview Times
  Reduce manual scheduling by letting candidates choose available interview times.
• Send Offers And Start Onboarding
  Move candidates from selection toward starting work with fewer steps.
• Keep Local Hiring Within Corporate Rules
  Apply consistent processes and compliance rules to local hiring.
• Catch Hiring Updates In Real Time
  Keep managers informed as hiring progresses.
• Give Corporate Teams Hiring Visibility
  Monitor hiring activity across locations.
• Connect With Existing HR Systems
  Fit the mobile hiring experience into existing HR technology.

Fountain Referrals

Fountain Referrals helps employers use employee networks to fill frontline roles with trusted candidates. Employees can share open roles by text, QR code, or a mobile-friendly page, while the platform tracks referrals from sharing through hire. Recruiters and managers can create campaigns, target roles, configure rewards based on hire status, and view real-time tracking and engagement insights. The platform integrates with Fountain hiring workflows and supports SMS and mobile experiences without requiring employees to download an app.

• Reach Candidates Through Employee Networks
  Use employee networks to discover candidates and fill open roles.
• Share Roles From Any Device
  Help employees share openings through familiar mobile channels.
• Track Referrals From Share To Hire
  Review referral progress and engagement while reducing manual tracking and follow-up.
• Target Campaigns To Priority Roles
  Focus referral campaigns on specific hiring needs.
• Configure Rewards By Hire Status
  Set referral rewards according to a candidate’s hire status.
• Move Referrals Into Hiring Workflows
  Manage referred candidates as part of the existing hiring process.
• Improve Hiring Speed And Retention
  The product page reports improvements in time-to-hire, applicant quality, and 90-day retention for referral-driven hiring.

Fountain Pulse

Fountain Pulse is an AI-driven workforce engagement platform that captures real-time insights into employee sentiment. It uses customized surveys and trigger-based feedback collection, then presents complex data through AI-powered dashboards to help organizations develop actionable strategies. Fountain reports that Brightside Health used Pulse to improve candidate experience through direct candidate feedback, increasing survey completion by 26%.

Category: Employee Engagement Software

• Understand Workforce Sentiment
  Gain real-time insights into employee sentiment and workforce engagement.
• Turn Insights Into Action
  Review engagement data and use insights to inform strategies.
• Improve The Candidate Experience
  Use direct candidate feedback to improve the candidate experience; Brightside Health reported a 26% increase in survey completion.
• Collect Tailored Feedback
  Gather feedback suited to workforce engagement needs.
• Capture Feedback At Key Moments
  Gather timely insights at relevant moments.