Eversource Energy Unclaimed

Easily manage your electric and gas service activation and transfer needs.

Get informed about outages and storms with timely alerts and restoration updates.

Quickly report gas leaks and receive emergency guidance for safety.

Improve home energy efficiency with tailored programs including rebates and in-home services.

Get incentives for energy-efficient new home construction and renovations, maximizing savings.

Access rebates and incentives for high-efficiency products to save energy and costs.

Connect your solar power solution to the grid and learn about clean solar energy.

Empower your transition to electric vehicles with comprehensive support and resources.

Switch to natural gas easily with Eversource’s assistance.

Facilitates safe and efficient utility installations for construction and remodeling projects.

Easily submit and manage streetlight service requests.

Simplified process for filing claims to receive reimbursements for damages caused by Eversource.

Gain control over energy supply costs by comparing third-party supplier options.

Easily upload essential documents required for various services and assistance programs.

Capabilities to initiate and execute start, stop, and transfer requests for electric and natural gas service, covering activation, disconnection, and transfer workflows for residential and business customers.

Processes that manage customer relocations, supporting move-ins, move-outs and address-based transfers to ensure continuity or termination of utility service during property changes.

Functions to verify service availability and customer eligibility by city, town, or specific address to determine if and how utility service can be provided.

Service Activation/Transfer (Electric and Gas)

Provides the process to start, stop, or transfer electric or natural gas service for a property, enabling new customers to establish service, existing customers to stop service, or to transfer service to a new address.

• Initiate Service
  Easily establish service at your new or existing address.
• Terminate Service
  Hassle-free process to cease service either temporarily or permanently.
• Move Service
  Seamlessly transfer your existing service to a new location.
• Confirm Eligibility
  Ensure your location is within the service area before initiating service.

Outages and Storms

Guidance and tools for outages and storms, including reporting outages, signing up for outage alerts, viewing outages on a map, and learning the power restoration process to stay informed and prepared.

• Receive Timely Notifications
  Stay updated with real-time notifications about outages and restoration efforts, ensuring you are always informed.
• Effectively Report Issues
  Quickly alert us about power outages directly through this service, ensuring that issues are addressed promptly.
• Access Real-Time Outage Map
  Easily check the status of outages in your area and throughout the service region, helping you plan accordingly.
• Understand Restoration Steps
  Gain insight into how Eversource efficiently restores power after outages, emphasizing safety and rapid response.
• Be Prepared for Storms
  Equip yourself with essential knowledge and resources to stay safe and minimize disruption during storms.

Gas Emergency Reporting

Facilities to report natural gas leaks and safety emergencies, with guidance to respond in an emergency.

• Ensure Safety First
  Get immediate instructions on how to handle gas emergencies, ensuring maximum safety for yourself and others.
• Report Gas Leaks Instantly
  Easily report any suspected gas leaks to Eversource, facilitating a rapid response to maintain safety.

Energy Efficiency Programs

A suite of energy-saving programs designed for homes to improve efficiency, including in-home services, incentives, rebates on efficient products, and educational resources.

• Enhances Home Energy Efficiency
  Receive professional assessments and improvements for better energy performance in your home.
• Encourages Energy-Efficient Purchases
  Take advantage of rebates on select energy-efficient products to reduce overall costs.
• Offers Practical Tools
  Utilize various resources to manage energy usage effectively and reduce costs.
• Supports High-Efficiency Construction
  Discover financial incentives for building homes that meet high-efficiency standards.
• Provides Educational Resources
  Access materials designed to help educate students about energy use and conservation.

New Homes and Renovations

Incentives and rebates for building to high-efficiency standards for new homes or renovations, integrated with broader energy efficiency program offerings.

• Receive Financial Incentives
  Constructing new homes to high-efficiency standards can yield significant financial incentives, reducing overall construction costs.
• Obtain Rebates for Upgrades
  Upgrading existing homes with high-efficiency features can lead to substantial rebates, making renovations more affordable.
• Utilize Energy Management Tools
  Customers can find valuable tools and resources to improve energy efficiency and manage their energy usage effectively.

Efficient Products

Rebates, incentives and more on high-efficiency products.

• Receive Savings
  Get immediate savings when purchasing qualifying high-efficiency products.
• Claim Incentives
  Take advantage of incentives designed to encourage the purchase of energy-efficient appliances and solutions.
• Utilize Energy Programs
  Participate in programs offering tips and resources to boost energy efficiency in homes and businesses.

Solar Energy

Explore information and options for solar energy, including how to connect solar systems to the grid and the benefits of using clean solar energy.

• Facilitates Grid Integration
  Ensures seamless connection of solar systems to the grid, enabling users to harness solar energy effectively.
• Offers Solar Solutions
  Provides insights into various solar options available, enhancing energy independence and sustainability.
• Promotes Energy Efficiency
  Empowers users with tools and tips to manage energy usage effectively, contributing to cost savings and sustainability.

Electric Vehicles and Charging Stations

Tools and resources for owning an electric vehicle in New England, including information on charging stations.

• Access Detailed Charging Options
  Get up-to-date information on available charging stations and their functionalities, ensuring convenient charging for your EV.
• Utilize Preparation Resources
  Access resources to help you evaluate and enhance your home for electric vehicle usage, facilitating a smooth transition to EV ownership.
• Explore Available Financial Incentives
  Learn about federal, state, and local incentives available for EV purchases, helping to reduce your overall cost.
• Join Local EV Initiatives
  Participate in community initiatives and events aimed at promoting electric vehicle adoption and sustainability.

Connect to Gas

Assistance to switch to natural gas, add gas appliances and related services in CT and MA.

• Seamlessly Switch Fuels
  Receive comprehensive support and advice for a smooth transition from oil or electricity to natural gas.
• Easily Add Gas Appliances
  Get expert guidance on selecting and installing natural gas appliances in your home.

Construction and Renovation

Install, upgrade, or relocate electrical utilities, meters, or streetlights for new building construction or remodeling.

• Ensure Efficient Electrical Setup
  Provides comprehensive solutions for the installation and relocation of electrical utilities, ensuring compliance with regulations and safety standards.
• Enhance Construction Safety
  Ensures adequate street lighting based on new construction layouts, improving safety and visibility for both pedestrians and vehicles.
• Mitigate Delays in Projects
  Keeps customers informed about potential delays due to supply chain issues, allowing for better project planning and timeline management.

Streetlight Request

Submit and track requests to repair, replace or move streetlights.

• Request Streetlight Repairs
  Users can easily submit requests for repairs to damaged, flickering, or malfunctioning streetlights and track the progress until completion.
• Move Or Adjust Streetlights
  This feature allows users to request the relocation of streetlights to improve visibility or adapt to new construction.

Claims

Filing a claim for reimbursement if you think Eversource may be responsible for damages.

• File Claims For Reimbursement
  This feature allows customers to submit reimbursement claims if they believe Eversource is responsible for damages, ensuring financial redress.
• Understand The Claim Process
  This feature provides a clear understanding of the steps involved in the claim process, allowing customers to navigate easily.
• Upload Claims Documents Easily
  This feature simplifies the process of uploading documents required for claims, making it fast and efficient.
• Track Your Claim Status
  This feature allows customers to keep track of their claims, providing updates and transparency throughout the process.

Supplier Options

Your bill is divided into supply and delivery, with the option to choose a third-party supplier for electricity or natural gas.

• Choose Alternative Providers
  Customers can select from various licensed suppliers, allowing for potential cost savings and tailored energy plans that meet their specific needs.
• Access Competitive Rates
  This option enables customers to find potentially lower rates by comparing different electric suppliers.
• Review Gas Supply Choices
  Allows customers in Massachusetts to evaluate and choose from various third-party natural gas suppliers, enhancing energy management.
• Clarify Charges On Bill
  This feature helps customers easily identify and comprehend different charges associated with their energy bills, enhancing transparency.

Upload Documents

Portal to upload documents such as proof of ID, banking information, hardship proofs, demolition requests, and program enrollments.

• Provide Proof of Financial Hardship
  Access assistance programs by demonstrating financial need through uploaded documents.
• Submit Banking Details Securely
  Ensure your banking information is handled securely while applying for various services.
• Upload Government-Issued ID
  Easily verify your identity by submitting necessary identification documents.
• Upload Demolition Documents
  Facilitate construction work by submitting essential demolition documentation.
• Submit Program Enrollment Forms
  Enroll in helpful energy programs by easily uploading the required forms.