{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/eversource-com","markdownUrl":"https://nowen.ai/agents/eversource-com.md","jsonUrl":"https://nowen.ai/agents/eversource-com.json","name":"Eversource Energy","website":"https://www.eversource.com","industry":"Utilities","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-06T23:20:02.241Z","summary":"Regional energy delivery company focused on reliable service, safety, sustainability, and community partnerships.","description":"Eversource Energy is a major regional energy delivery company focused on reliable electric and natural gas service, safety, sustainability and community stewardship. It serves residential and business customers, supports energy-saving programs, maintains robust reliability and safety resources, and actively invests in community grants, events and volunteer initiatives as part of its corporate citizenship.","mission":"To deliver reliable energy to customers while advancing sustainability, safety, and community stewardship across its service area.","directory":{"industryName":"Utilities","agentCount":40,"indexable":true,"hubUrl":"https://nowen.ai/industry/utilities"},"aiReaderFamilies":["Anthropic","Perplexity","Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/eversource-com","label":"Respond to Eversource Energy's RFPs through Boon","sub":"Your AI agent drafts the response from what Boon knows about your company."},"products":[{"name":"Service Activation/Transfer (Electric and Gas)","type":"Service","url":"https://www.eversource.com/residential/services/start-stop-or-transfer-service","summary":"Easily manage your electric and gas service activation and transfer needs.","description":"Provides the process to start, stop, or transfer electric or natural gas service for a property, enabling new customers to establish service, existing customers to stop service, or to transfer service to a new address.","pricing":{},"features":[{"name":"Start Service","value":"Initiate Service","valueDescription":"Easily establish service at your new or existing address."},{"name":"Stop Service","value":"Terminate Service","valueDescription":"Hassle-free process to cease service either temporarily or permanently."},{"name":"Transfer Service","value":"Move Service","valueDescription":"Seamlessly transfer your existing service to a new location."},{"name":"City and Town Eligibility","value":"Confirm Eligibility","valueDescription":"Ensure your location is within the service area before initiating service."}]},{"name":"Outages and Storms","type":"Service","url":"https://www.eversource.com/residential/outages","summary":"Get informed about outages and storms with timely alerts and restoration updates.","description":"Guidance and tools for outages and storms, including reporting outages, signing up for outage alerts, viewing outages on a map, and learning the power restoration process to stay informed and prepared.","pricing":{},"features":[{"name":"Outage Alerts","value":"Receive Timely Notifications","valueDescription":"Stay updated with real-time notifications about outages and restoration efforts, ensuring you are always informed."},{"name":"Report Outage","value":"Effectively Report Issues","valueDescription":"Quickly alert us about power outages directly through this service, ensuring that issues are addressed promptly."},{"name":"Outage Map","value":"Access Real-Time Outage Map","valueDescription":"Easily check the status of outages in your area and throughout the service region, helping you plan accordingly."},{"name":"Restoration Process","value":"Understand Restoration Steps","valueDescription":"Gain insight into how Eversource efficiently restores power after outages, emphasizing safety and rapid response."},{"name":"Storm Preparedness","value":"Be Prepared for Storms","valueDescription":"Equip yourself with essential knowledge and resources to stay safe and minimize disruption during storms."}]},{"name":"Gas Emergency Reporting","type":"Service","url":"https://www.eversource.com/residential/safety/natural-gas-safety/report-gas-leak","summary":"Quickly report gas leaks and receive emergency guidance for safety.","description":"Facilities to report natural gas leaks and safety emergencies, with guidance to respond in an emergency.","pricing":{},"features":[{"name":"Emergency Guidance","value":"Ensure Safety First","valueDescription":"Get immediate instructions on how to handle gas emergencies, ensuring maximum safety for yourself and others."},{"name":"Gas Leak Reporting","value":"Report Gas Leaks Instantly","valueDescription":"Easily report any suspected gas leaks to Eversource, facilitating a rapid response to maintain safety."}]},{"name":"Energy Efficiency Programs","type":"Service","url":"https://www.eversource.com/residential/save-money-energy/energy-efficiency-programs","summary":"Improve home energy efficiency with tailored programs including rebates and in-home services.","description":"A suite of energy-saving programs designed for homes to improve efficiency, including in-home services, incentives, rebates on efficient products, and educational resources.","pricing":{},"features":[{"name":"In-Home Efficiency Services","value":"Enhances Home Energy Efficiency","valueDescription":"Receive professional assessments and improvements for better energy performance in your home."},{"name":"Rebates for Efficient Products","value":"Encourages Energy-Efficient Purchases","valueDescription":"Take advantage of rebates on select energy-efficient products to reduce overall costs."},{"name":"Energy-Saving Resources","value":"Offers Practical Tools","valueDescription":"Utilize various resources to manage energy usage effectively and reduce costs."},{"name":"Incentives for New Homes","value":"Supports High-Efficiency Construction","valueDescription":"Discover financial incentives for building homes that meet high-efficiency standards."},{"name":"Education on Efficiency","value":"Provides Educational Resources","valueDescription":"Access materials designed to help educate students about energy use and conservation."}]},{"name":"New Homes and Renovations","type":"Service","url":"https://www.eversource.com/residential/save-money-energy/energy-efficiency-programs/new-homes-renovations","summary":"Get incentives for energy-efficient new home construction and renovations, maximizing savings.","description":"Incentives and rebates for building to high-efficiency standards for new homes or renovations, integrated with broader energy efficiency program offerings.","pricing":{},"features":[{"name":"New-home Efficiency Incentives","value":"Receive Financial Incentives","valueDescription":"Constructing new homes to high-efficiency standards can yield significant financial incentives, reducing overall construction costs."},{"name":"Renovation Efficiency Incentives","value":"Obtain Rebates for Upgrades","valueDescription":"Upgrading existing homes with high-efficiency features can lead to substantial rebates, making renovations more affordable."},{"name":"Energy-Saving Resources","value":"Utilize Energy Management Tools","valueDescription":"Customers can find valuable tools and resources to improve energy efficiency and manage their energy usage effectively."}]},{"name":"Efficient Products","type":"Product","url":"https://www.eversource.com/residential/save-money-energy/efficient-products","summary":"Access rebates and incentives for high-efficiency products to save energy and costs.","description":"Rebates, incentives and more on high-efficiency products.","pricing":{},"features":[{"name":"Product Rebates","value":"Receive Savings","valueDescription":"Get immediate savings when purchasing qualifying high-efficiency products."},{"name":"Purchase Incentives","value":"Claim Incentives","valueDescription":"Take advantage of incentives designed to encourage the purchase of energy-efficient appliances and solutions."},{"name":"Energy Efficiency Programs","value":"Utilize Energy Programs","valueDescription":"Participate in programs offering tips and resources to boost energy efficiency in homes and businesses."}]},{"name":"Solar Energy","type":"Product","url":"https://www.eversource.com/residential/save-money-energy/clean-energy-options/solar-energy","summary":"Connect your solar power solution to the grid and learn about clean solar energy.","description":"Explore information and options for solar energy, including how to connect solar systems to the grid and the benefits of using clean solar energy.","pricing":{},"features":[{"name":"Grid Connection for Solar","value":"Facilitates Grid Integration","valueDescription":"Ensures seamless connection of solar systems to the grid, enabling users to harness solar energy effectively."},{"name":"Solar Energy Options","value":"Offers Solar Solutions","valueDescription":"Provides insights into various solar options available, enhancing energy independence and sustainability."},{"name":"Energy-Saving Resources","value":"Promotes Energy Efficiency","valueDescription":"Empowers users with tools and tips to manage energy usage effectively, contributing to cost savings and sustainability."}]},{"name":"Electric Vehicles and Charging Stations","type":"Product","url":"https://www.eversource.com/residential/save-money-energy/clean-energy-options/electric-vehicles","summary":"Empower your transition to electric vehicles with comprehensive support and resources.","description":"Tools and resources for owning an electric vehicle in New England, including information on charging stations.","pricing":{},"features":[{"name":"Charging Infrastructure Guidance","value":"Access Detailed Charging Options","valueDescription":"Get up-to-date information on available charging stations and their functionalities, ensuring convenient charging for your EV."},{"name":"EV Readiness Tools","value":"Utilize Preparation Resources","valueDescription":"Access resources to help you evaluate and enhance your home for electric vehicle usage, facilitating a smooth transition to EV ownership."},{"name":"Incentives and Rebates","value":"Explore Available Financial Incentives","valueDescription":"Learn about federal, state, and local incentives available for EV purchases, helping to reduce your overall cost."},{"name":"Community Engagement","value":"Join Local EV Initiatives","valueDescription":"Participate in community initiatives and events aimed at promoting electric vehicle adoption and sustainability."}]},{"name":"Connect to Gas","type":"Service","url":"https://www.eversource.com/residential/services/connect-to-gas","summary":"Switch to natural gas easily with Eversource’s assistance.","description":"Assistance to switch to natural gas, add gas appliances and related services in CT and MA.","pricing":{},"features":[{"name":"Switch to Natural Gas","value":"Seamlessly Switch Fuels","valueDescription":"Receive comprehensive support and advice for a smooth transition from oil or electricity to natural gas."},{"name":"Gas Appliance Addition","value":"Easily Add Gas Appliances","valueDescription":"Get expert guidance on selecting and installing natural gas appliances in your home."}]},{"name":"Construction and Renovation","type":"Service","url":"https://www.eversource.com/residential/services/construction-renovation","summary":"Facilitates safe and efficient utility installations for construction and remodeling projects.","description":"Install, upgrade, or relocate electrical utilities, meters, or streetlights for new building construction or remodeling.","pricing":{},"features":[{"name":"Electrical Utilities Installation","value":"Ensure Efficient Electrical Setup","valueDescription":"Provides comprehensive solutions for the installation and relocation of electrical utilities, ensuring compliance with regulations and safety standards."},{"name":"Streetlight Adjustments","value":"Enhance Construction Safety","valueDescription":"Ensures adequate street lighting based on new construction layouts, improving safety and visibility for both pedestrians and vehicles."},{"name":"Supply Chain Management","value":"Mitigate Delays in Projects","valueDescription":"Keeps customers informed about potential delays due to supply chain issues, allowing for better project planning and timeline management."}]},{"name":"Streetlight Request","type":"Service","url":"https://www.eversource.com/residential/services/streetlight-request","summary":"Easily submit and manage streetlight service requests.","description":"Submit and track requests to repair, replace or move streetlights.","pricing":{},"features":[{"name":"Streetlight Repair Requests","value":"Request Streetlight Repairs","valueDescription":"Users can easily submit requests for repairs to damaged, flickering, or malfunctioning streetlights and track the progress until completion."},{"name":"Streetlight Relocation","value":"Move Or Adjust Streetlights","valueDescription":"This feature allows users to request the relocation of streetlights to improve visibility or adapt to new construction."}]},{"name":"Claims","type":"Service","url":"https://www.eversource.com/residential/services/claims","summary":"Simplified process for filing claims to receive reimbursements for damages caused by Eversource.","description":"Filing a claim for reimbursement if you think Eversource may be responsible for damages.","pricing":{},"features":[{"name":"Reimbursement Claims","value":"File Claims For Reimbursement","valueDescription":"This feature allows customers to submit reimbursement claims if they believe Eversource is responsible for damages, ensuring financial redress."},{"name":"Claim Process Overview","value":"Understand The Claim Process","valueDescription":"This feature provides a clear understanding of the steps involved in the claim process, allowing customers to navigate easily."},{"name":"Easy Document Submission","value":"Upload Claims Documents Easily","valueDescription":"This feature simplifies the process of uploading documents required for claims, making it fast and efficient."},{"name":"Claim Tracking","value":"Track Your Claim Status","valueDescription":"This feature allows customers to keep track of their claims, providing updates and transparency throughout the process."}]},{"name":"Supplier Options","type":"Service","url":"https://www.eversource.com/residential/account-billing/manage-bill/about-your-bill/supplier-options","summary":"Gain control over energy supply costs by comparing third-party supplier options.","description":"Your bill is divided into supply and delivery, with the option to choose a third-party supplier for electricity or natural gas.","pricing":{},"features":[{"name":"Third-Party Supplier Options","value":"Choose Alternative Providers","valueDescription":"Customers can select from various licensed suppliers, allowing for potential cost savings and tailored energy plans that meet their specific needs."},{"name":"Electric Supplier Options","value":"Access Competitive Rates","valueDescription":"This option enables customers to find potentially lower rates by comparing different electric suppliers."},{"name":"Gas Supplier Options","value":"Review Gas Supply Choices","valueDescription":"Allows customers in Massachusetts to evaluate and choose from various third-party natural gas suppliers, enhancing energy management."},{"name":"Bill Breakdown Understanding","value":"Clarify Charges On Bill","valueDescription":"This feature helps customers easily identify and comprehend different charges associated with their energy bills, enhancing transparency."}]},{"name":"Upload Documents","type":"Service","url":"https://www.eversource.com/business/document-upload","summary":"Easily upload essential documents required for various services and assistance programs.","description":"Portal to upload documents such as proof of ID, banking information, hardship proofs, demolition requests, and program enrollments.","pricing":{},"features":[{"name":"Hardship Documentation","value":"Provide Proof of Financial Hardship","valueDescription":"Access assistance programs by demonstrating financial need through uploaded documents."},{"name":"Banking Information Upload","value":"Submit Banking Details Securely","valueDescription":"Ensure your banking information is handled securely while applying for various services."},{"name":"Proof of ID Upload","value":"Upload Government-Issued ID","valueDescription":"Easily verify your identity by submitting necessary identification documents."},{"name":"Demolition Documentation","value":"Upload Demolition Documents","valueDescription":"Facilitate construction work by submitting essential demolition documentation."},{"name":"Program Enrollment Uploads","value":"Submit Program Enrollment Forms","valueDescription":"Enroll in helpful energy programs by easily uploading the required forms."}]}],"audiences":[],"segments":[{"name":"Service order and provisioning","description":"Capabilities to initiate and execute start, stop, and transfer requests for electric and natural gas service, covering activation, disconnection, and transfer workflows for residential and business customers.","color":1,"productNames":["Service Activation/Transfer (Electric and Gas)"]},{"name":"Move-in/move-out management","description":"Processes that manage customer relocations, supporting move-ins, move-outs and address-based transfers to ensure continuity or termination of utility service during property changes.","color":2,"productNames":["Service Activation/Transfer (Electric and Gas)"]},{"name":"Territory eligibility and address validation","description":"Functions to verify service availability and customer eligibility by city, town, or specific address to determine if and how utility service can be provided.","color":3,"productNames":["Service Activation/Transfer (Electric and Gas)"]}],"faq":[],"comparisons":[],"sources":[{"url":"https://www.eversource.com","text":"Eversource Energy"},{"url":"https://www.eversource.com/residential/services/start-stop-or-transfer-service","text":"Service Activation/Transfer (Electric and Gas)"},{"url":"https://www.eversource.com/residential/outages","text":"Outages and Storms"},{"url":"https://www.eversource.com/residential/safety/natural-gas-safety/report-gas-leak","text":"Gas Emergency Reporting"},{"url":"https://www.eversource.com/residential/save-money-energy/energy-efficiency-programs","text":"Energy Efficiency Programs"},{"url":"https://www.eversource.com/residential/save-money-energy/energy-efficiency-programs/new-homes-renovations","text":"New Homes and Renovations"},{"url":"https://www.eversource.com/residential/save-money-energy/efficient-products","text":"Efficient Products"},{"url":"https://www.eversource.com/residential/save-money-energy/clean-energy-options/solar-energy","text":"Solar Energy"},{"url":"https://www.eversource.com/residential/save-money-energy/clean-energy-options/electric-vehicles","text":"Electric Vehicles and Charging Stations"},{"url":"https://www.eversource.com/residential/services/connect-to-gas","text":"Connect to Gas"},{"url":"https://www.eversource.com/residential/services/construction-renovation","text":"Construction and Renovation"},{"url":"https://www.eversource.com/residential/services/streetlight-request","text":"Streetlight Request"},{"url":"https://www.eversource.com/residential/services/claims","text":"Claims"},{"url":"https://www.eversource.com/residential/account-billing/manage-bill/about-your-bill/supplier-options","text":"Supplier Options"},{"url":"https://www.eversource.com/business/document-upload","text":"Upload Documents"}]}