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ConnectWise

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B2B SaaSwww.connectwise.comTampa, Florida, United StatesUpdated

MSP-focused software company delivering a leading platform for IT solution providers.

Overview

ConnectWise is a leading software and services company focused on IT solution providers and MSPs. It offers an integrated platform designed for MSPs, enabling IT service providers to automate operations, improve efficiency, and deliver higher-value client work. The company serves the IT channel with tools and resources to streamline service delivery, security and data protection, and business management across the client lifecycle.

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What we offer

ConnectWise Platform

Enhance operational efficiency and growth for IT businesses through an integrated management platform.

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Market segments

Professional services automation

Capabilities to plan, deliver, and monetize managed and professional IT services, including ticketing, project management, resource scheduling, and service delivery workflows.

Products: ConnectWise Platform

Remote monitoring and management

Centralized endpoint and network monitoring with real-time visibility, automated remediation, and on-demand remote support for IT service providers.

Products: ConnectWise Platform

Backup and disaster recovery

Data protection, backup, recovery, and business continuity for on-premises and cloud workloads to minimize downtime and restore critical systems.

Products: ConnectWise Platform

SaaS security and email protection

Security and protection for SaaS applications and email, including Microsoft 365 backup, SaaS security management, and email threat prevention for cloud environments.

Products: ConnectWise Platform

Vulnerability management and risk assessment

Discovery, prioritization, and risk-based management of vulnerabilities with integration into remediation and patching workflows.

Products: ConnectWise Platform

Quote-to-cash and billing

Quote, configuration, pricing and payments capabilities that streamline proposal generation, invoicing, and revenue collection for MSPs and recurring services.

Products: ConnectWise Platform

Business process automation and AI

Robotic process automation and agentic AI to automate repetitive workflows, escalate tasks, and augment operational decision making.

Products: ConnectWise Platform

More information about our offering

ConnectWise Platform

An integrated MSP platform that unifies PSA, RMM, cybersecurity, data protection, and business management into a single ecosystem to automate operations, streamline service delivery, and support growth for IT solution providers.

  • Enhance Service Delivery
    Utilize comprehensive automation tools to optimize service processes and improve client management.
  • Centralize IT Operations
    Achieve operational efficiency by monitoring all endpoints in real-time, allowing for immediate action on issues.
  • Augment Decision Making
    Utilize advanced AI technology to enhance operational decisions and automate processes effectively.
  • Protect Communications
    Implement robust measures to safeguard email transactions and mitigate risks of data breaches.
  • Secure SaaS Environments
    Manage risks and enhance security protocols for Microsoft 365 applications to protect against vulnerabilities.
  • Provide On-Demand Support
    Enhance client satisfaction with immediate assistance through secure remote access.
  • Strengthen Security Posture
    Identify and address potential security threats effectively to safeguard client assets.
  • Minimize Downtime
    Efficiently manage business continuity plans to protect against unexpected disruptions.
  • Streamline Sales Process
    Let your sales team focus on selling with automated workflows and customizable templates to enhance efficiency.
  • Safeguard Cloud Assets
    Ensure continuous availability and protection of Microsoft 365 content with reliable backup solutions.
  • Automate Repetitive Tasks
    Reduce manual workload and improve processes through intelligent automation solutions.
  • Backup Cloud Data
    Ensure data safety with comprehensive recovery solutions for cloud-based systems.
  • Enable Secure Transactions
    Streamline your billing experience with a seamless and secure payments integration.

Sources

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