{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/connectwise-com","markdownUrl":"https://nowen.ai/agents/connectwise-com.md","jsonUrl":"https://nowen.ai/agents/connectwise-com.json","name":"ConnectWise","website":"https://www.connectwise.com","location":"Tampa, Florida, United States","address":{"city":"Tampa","state":"Florida","country":"United States"},"industry":"B2B SaaS","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-06T23:12:08.848Z","summary":"MSP-focused software company delivering a leading platform for IT solution providers.","description":"ConnectWise is a leading software and services company focused on IT solution providers and MSPs. It offers an integrated platform designed for MSPs, enabling IT service providers to automate operations, improve efficiency, and deliver higher-value client work. The company serves the IT channel with tools and resources to streamline service delivery, security and data protection, and business management across the client lifecycle.","mission":"","directory":{"industryName":"B2B SaaS","agentCount":54,"indexable":true,"hubUrl":"https://nowen.ai/industry/b2b-saas"},"aiReaderFamilies":["Anthropic","Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/connectwise-com","label":"Apply to ConnectWise's partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"ConnectWise Platform","type":"Platform","url":"https://www.connectwise.com/platform","summary":"Enhance operational efficiency and growth for IT businesses through an integrated management platform.","description":"An integrated MSP platform that unifies PSA, RMM, cybersecurity, data protection, and business management into a single ecosystem to automate operations, streamline service delivery, and support growth for IT solution providers.","pricing":{},"features":[{"name":"PSA capabilities","value":"Enhance Service Delivery","valueDescription":"Utilize comprehensive automation tools to optimize service processes and improve client management."},{"name":"RMM capabilities","value":"Centralize IT Operations","valueDescription":"Achieve operational efficiency by monitoring all endpoints in real-time, allowing for immediate action on issues."},{"name":"zofiQ Agentic AI","value":"Augment Decision Making","valueDescription":"Utilize advanced AI technology to enhance operational decisions and automate processes effectively."},{"name":"Email security","value":"Protect Communications","valueDescription":"Implement robust measures to safeguard email transactions and mitigate risks of data breaches."},{"name":"M365 SaaS security","value":"Secure SaaS Environments","valueDescription":"Manage risks and enhance security protocols for Microsoft 365 applications to protect against vulnerabilities."},{"name":"ScreenConnect remote access","value":"Provide On-Demand Support","valueDescription":"Enhance client satisfaction with immediate assistance through secure remote access."},{"name":"Vulnerability Management","value":"Strengthen Security Posture","valueDescription":"Identify and address potential security threats effectively to safeguard client assets."},{"name":"x360Recover","value":"Minimize Downtime","valueDescription":"Efficiently manage business continuity plans to protect against unexpected disruptions."},{"name":"CPQ capabilities","value":"Streamline Sales Process","valueDescription":"Let your sales team focus on selling with automated workflows and customizable templates to enhance efficiency."},{"name":"M365 Cloud Backup","value":"Safeguard Cloud Assets","valueDescription":"Ensure continuous availability and protection of Microsoft 365 content with reliable backup solutions."},{"name":"RPA","value":"Automate Repetitive Tasks","valueDescription":"Reduce manual workload and improve processes through intelligent automation solutions."},{"name":"x360Cloud","value":"Backup Cloud Data","valueDescription":"Ensure data safety with comprehensive recovery solutions for cloud-based systems."},{"name":"Payments","value":"Enable Secure Transactions","valueDescription":"Streamline your billing experience with a seamless and secure payments integration."}]}],"audiences":[],"segments":[{"name":"Professional services automation","description":"Capabilities to plan, deliver, and monetize managed and professional IT services, including ticketing, project management, resource scheduling, and service delivery workflows.","color":1,"productNames":["ConnectWise Platform"]},{"name":"Remote monitoring and management","description":"Centralized endpoint and network monitoring with real-time visibility, automated remediation, and on-demand remote support for IT service providers.","color":2,"productNames":["ConnectWise Platform"]},{"name":"Backup and disaster recovery","description":"Data protection, backup, recovery, and business continuity for on-premises and cloud workloads to minimize downtime and restore critical systems.","color":3,"productNames":["ConnectWise Platform"]},{"name":"SaaS security and email protection","description":"Security and protection for SaaS applications and email, including Microsoft 365 backup, SaaS security management, and email threat prevention for cloud environments.","color":4,"productNames":["ConnectWise Platform"]},{"name":"Vulnerability management and risk assessment","description":"Discovery, prioritization, and risk-based management of vulnerabilities with integration into remediation and patching workflows.","color":5,"productNames":["ConnectWise Platform"]},{"name":"Quote-to-cash and billing","description":"Quote, configuration, pricing and payments capabilities that streamline proposal generation, invoicing, and revenue collection for MSPs and recurring services.","color":6,"productNames":["ConnectWise Platform"]},{"name":"Business process automation and AI","description":"Robotic process automation and agentic AI to automate repetitive workflows, escalate tasks, and augment operational decision making.","color":7,"productNames":["ConnectWise Platform"]}],"faq":[],"comparisons":[],"sources":[{"url":"https://www.connectwise.com","text":"ConnectWise"},{"url":"https://www.connectwise.com/platform","text":"ConnectWise Platform"}]}