Zonos

Help international shoppers buy with confidence through localized checkout, transparent guaranteed costs, and a smoother cross-border experience.

Show shoppers their full international cost upfront, protect margins with guaranteed calculations, and simplify duty and tax handling across global markets.

Combines licensed U.S. customs brokerage with Zonos trade tools to help ecommerce parcels clear the border faster and more predictably.

Automate accurate, country-specific product classification to reduce manual work, support customs compliance, and help shipments clear across global markets.

Check parties against denied-party lists and review potential matches to support international shipping compliance.

Deliver fast, reliable international shipping options with negotiated rates and prepaid duties and taxes, helping protect checkout conversion during carrier delays or outages.

Optimize international shipment packing to help reduce shipping costs for businesses and their customers.

Catch export compliance issues before shipments enter the outbound stream, helping teams reduce delays, returns, and costly compliance problems.

Prepares postal shipments, helps shippers pay duties upfront, and provides customs information and shipping labels to make cross-border shipping easier.

Keep shipping qualifying parcels to the U.S. through Australia Post while managing duties, labels, and product data requirements.

Predict product origins and assess declared-origin plausibility to support more complete customs data and shipment compliance.

Support more accurate duty calculations by helping assess whether declared customs values fall within an expected price range.

Collect duties and taxes from consignees after shipments are sent.

Integrate Zonos’ global commerce capabilities through flexible APIs, reducing development effort while supporting cross-border customer experiences.

Calculates landed costs, guarantees import duty and tax quotes, collects shipment charges, and manages registration and remittance for supported international tax schemes.

Products: Landed Cost, Checkout, Collect, Customs Value, GraphQL API

Services and platforms that enable international buyer-seller discovery, multi-currency payments, and support for cross-border trade and logistics for global commerce.

Products: Checkout, Landed Cost, GraphQL API

Capabilities to manage export classification, HS/HTS codes, preferential origin and trade-agreement compliance, and related documentation to protect market access and meet customs and defense-related requirements.

Products: Classify, Country of Origin, Customs Value, Greenlight, Screen, GraphQL API

Parcel-focused execution for small-pack shipments including rating, label management, dynamic cost optimization, configurable workflows, and parcel advisory to optimize carrier choice and costs.

Products: Cartonization, Instant Rate, Checkout, Landed Cost, Zonos app, Zonos Verified Account

Provides licensed U.S. customs entry preparation and filing for carriers and parcel consolidators, including high-volume ecommerce programs using Type 11 informal entries.

Products: Zonos Brokerage Services

Checkout

Zonos Checkout provides international shoppers with a localized buying experience, including language and currency adaptation, local payment methods, and upfront duty and tax calculations. It supports preferred carriers and negotiated rates, filters restricted items by destination, provides international fraud protection, and handles tax registration and remittance for supported schemes. Zonos Hello localization is included, with localized greetings, country-specific messages, shipping information, and duty and tax estimates. Merchants can integrate through plugins, JavaScript libraries, webhooks, and APIs while keeping shoppers on their branded site. Checkout also consolidates international payment processing, order management, shipping label creation, and commercial invoice management.

• Show Guaranteed Costs Upfront
  Give shoppers duty and tax amounts before they pay, with a guarantee that protects customers and merchants if customs charges more than quoted.
• Localize The Shopping Experience
  Present familiar language, currency, and payment methods, and provide country-specific greetings and shopping information without redirecting shoppers from the merchant’s site.
• Keep Control Of Shipping
  Use preferred carriers, negotiated rates, and custom shipping logic while managing the shipping experience and communicating relevant shipping information to shoppers.
• Simplify International Tax Compliance
  Reduce the burden of global tax requirements with registration and remittance for supported schemes and liability for applicable low-value taxes.
• Protect Orders From International Fraud
  Screen international orders using relevant risk signals and protect the merchant from losses if a fraudulent order gets through.
• Check Restrictions Before Checkout
  Identify applicable restrictions for an item and destination, filter out irrelevant matches, and configure checkout blocking to help avoid customs issues.
• Integrate With Your Existing Store
  Choose a pre-built plugin or custom integration to add Checkout to an existing ecommerce platform or custom site.
• Process Secure Global Payments
  Support international payments through Stripe’s PCI-compliant processing and payment methods suited to local shoppers.
• Manage Orders And Shipping Documents
  Bring order management, shipping label creation, and commercial invoice management together to reduce reliance on separate tools and manual workflows.

Landed Cost

Zonos Landed Cost calculates duties, taxes, and fees in real time and displays the complete international shipping cost at checkout. Its guaranteed calculations cover charges including import duties, VAT, carrier fees, and brokerage fees; if customs or carriers charge more than quoted, Zonos pays the difference. The service supports tax remittance for specified international tax schemes, DDP shipping with major carriers, included HS code classification powered by Zonos Classify, and integrations through ecommerce plugins or a GraphQL API.

• Show The Full Cost At Checkout
  Give shoppers visibility into the complete international order cost before they pay, helping avoid hidden charges and surprise fees at delivery.
• Protect Margins From Extra Charges
  Zonos covers the difference when customs or carriers charge more than quoted, so merchants do not absorb the additional cost.
• Automate Supported Tax Remittance
  Collect taxes at checkout and remit them to the appropriate government agencies for supported schemes, handling registration on the merchant’s behalf.
• Ship DDP Without Delivery Fees
  With duties and taxes billed to Zonos, customers can receive shipments without paying those charges at delivery.
• Calculate Costs Across 200+ Countries
  Support international sales with duty and tax calculations for more than 200 countries and territories using a limited set of shipment details.
• Classify Products At No Extra Cost
  Use included AI-powered classification to assign product HS codes for duty calculations, with 10,000 product classifications annually at no additional cost.
• Integrate With Your Existing Platform
  Choose a supported ecommerce plugin or connect a custom platform through the GraphQL API for real-time calculations.
• Keep Your Carrier Rates And Workflow
  Continue using negotiated carrier rates and existing shipping systems while generating compliant labels through Dashboard or the merchant’s current setup.
• Reduce Carrier Fees By Up To 50%
  Negotiated rates can reduce carrier disbursement and advancement fees by up to 50%, according to Zonos.

Zonos Brokerage Services

Zonos Brokerage Services provides licensed U.S. customs brokerage through Evolve Trade Services, a wholly owned Zonos subsidiary and ACE-certified filer. Built around Type 11 informal entries for high-volume ecommerce parcel programs, it also supports other customs entry types. The brokerage connects with Zonos classification, Landed Cost, and compliance capabilities, bringing pre-CBP processes into the Zonos platform without requiring an outside broker, separate contract, or extra integration.

• Use Licensed U.S. Brokerage
  Work with Zonos for brokerage provided by its wholly owned subsidiary, Evolve Trade Services, which files under its CBP filer code.
• File Type 11 Entries
  Support high-volume ecommerce parcel programs with Type 11 informal entry filing through Evolve Trade Services.
• Connect Brokerage With Trade Tools
  Bring classification, duties, taxes, fees, and compliance capabilities together with brokerage in the Zonos platform.
• Avoid Separate Broker Integrations
  Use brokerage as part of the Zonos platform without needing an outside broker, separate contract, or extra integration.
• Support Multiple Entry Types
  Use brokerage support for Type 11 informal entries and other customs entry types shipments require.
• File Through An ACE-Certified Filer
  Have entries filed through Evolve Trade Services, identified as an ACE-certified filer that files under its CBP filer code.
• Support U.S. DDP And Screening
  Access DDP into the U.S. alongside PGA and CPSC screening capabilities.

Classify

Classify is an AI-powered engine that assigns country-specific HS and HTS codes from product descriptions, categories, materials, images, or product-page URLs. It supports individual and bulk classification through a dashboard, CSV uploads, or API integrations. Results can include confidence scores, ranked alternative codes, explanations, and customs-compliant descriptions. Classify Ultra enriches sparse product data before assigning a code, while validation checks existing codes for validity and consistency with product descriptions.

• Assign Accurate Tariff Codes
  Automate HS and HTS code assignments across destination markets to help prepare customs documentation and support duty calculations.
• Fill In Missing Product Details
  Supplement limited product information before classification, reducing the need to manually research product attributes.
• Process Catalogs At Scale
  Classify individual products or large catalogs through dashboard, CSV, or API workflows. The service can process up to 50,000 products per hour.
• Classify Products From Photos
  Use product images to identify visual details that text descriptions may leave out.
• Explain Classification Decisions
  Review a detailed rationale for a selected code, including relevant governing headings, WCO notes, and reasons alternatives were not chosen.
• Validate Existing HS Codes
  Check codes on file against product descriptions to identify invalid, outdated, or potentially inconsistent classifications.
• Prioritize Low-Confidence Results
  Use confidence scores and configurable thresholds to distinguish clear classifications from results that may need human review.
• Classify Across Global Markets
  Generate country-specific classifications across nearly 200 countries and work with product information in more than 50 languages.
• Generate Compliant Customs Descriptions
  Pair classifications with customs-compliant product descriptions to support customs documentation.
• Classify From Product Pages
  Submit a product page URL so classification can use available product information instead of requiring manual entry.
• Compare Ranked Alternative Codes
  Review alternative classifications and codes that may apply when product details differ.
• Improve Classifications Over Time
  Benefit from an AI system that learns from customs feedback, regulatory updates, and real-world data sampling.
• Classify Products During Checkout
  Add classification to checkout or transaction workflows through plugins and API integrations.

Screen

Zonos Screen helps businesses check individuals and companies against denied-party lists as part of international shipping compliance. Its developer-friendly API uses machine-learning matching and returns potential matches for review. The service covers more than 100 lists issued by over 30 countries, supports multiple languages, and can notify users by email after purchase when a match is identified.

• Screen Parties Against Global Denied-Party Lists
  Check individuals and companies against more than 100 lists issued by over 30 countries to identify potential matches.
• Identify Potential Matches For Review
  Compare parties with denied-party list entries and return match details, including scores for fields such as name and location.
• Integrate Party Screening Through An API
  Submit parties for screening and receive results, including potential matches and review status.
• Receive Email Alerts About Matches
  Receive an email notification when a match is identified after purchase.
• Support Screening In Multiple Languages
  Use the screening experience in more than one language.

Instant Rate

Zonos Instant Rate provides fast, store-specific international shipping rates modeled from actual carrier responses for a merchant’s account, including negotiated rates and discounts. Rates return in about 20 milliseconds and can remain available during carrier outages or delays. The service supports major express and postal carriers, works alongside flat rates, and includes prepaid duties and taxes. Merchants can set a rolling accuracy threshold that automatically switches a carrier back to live rates when Instant Rate accuracy falls below the selected level. The rate model updates when carrier pricing changes.

• Return Rates In About 20 Milliseconds
  Quick responses help shipping options appear during checkout instead of being omitted because a live carrier response takes too long.
• Keep Shipping Options Available During Outages
  Provide shipping options when carrier delays or outages prevent live rates from returning.
• Apply Your Negotiated Carrier Discounts
  Use account-specific carrier responses that reflect the merchant’s negotiated pricing and discounts.
• Keep Most Rates Close To Actual
  Reported accuracy helps merchants show rates close to actual carrier rates: 99% are within 2% and 96% are within $0.10 USD, according to the product page.
• Switch To Live Rates When Accuracy Dips
  A configurable threshold switches an affected carrier to live rates when Instant Rate accuracy falls below the selected level.
• Update Future Quotes With New Carrier Rates
  Automatic model updates help future quotes reflect carrier pricing changes.
• Include Prepaid Duties And Taxes
  Show rates with duties and taxes prepaid as part of the shipping options.
• Keep Flat Rates Alongside Instant Rates
  Continue offering existing flat rates while also returning available Instant Rates immediately.
• Use Major Express And Postal Carriers
  Use Instant Rate with the listed express and postal carriers.
• Add Other Carriers Without Reducing Accuracy
  Continue using additional carriers in the merchant’s setup; Instant Rate does not trigger for those services.

Cartonization

Zonos Cartonization uses item and packaging details to determine a cost-effective way to pack international shipments. Users can add or remove packaging options to support accurate shipment calculations, and package optimization is also available through the Zonos API.

• Reduce Shipping Costs
  Determine a cost-effective way to pack international shipments using item and packaging details.
• Manage Packaging Options
  Add or remove packaging options so shipment calculations reflect available packaging.
• Integrate Package Optimization
  Access package optimization through the Zonos API.

Greenlight

Greenlight is an AI export-compliance validation API for carriers, postal operators, freight forwarders, and customs agencies. Before a shipment enters the export stream, it checks HS code coherence, country-of-origin plausibility, customs value, product restrictions, and denied-party status. A single API call returns an export-readiness verdict in seconds, with overall and per-check risk scores and expected values to help assess flagged shipments. Greenlight accepts individual item lookups or full manifests, with an assessment for each item. Restrict is also available as a standalone item-restriction API and is built into Zonos Checkout.

• Validate Declared HS Codes
  Identify potential mismatches between declared HS codes and product descriptions before a shipment enters the export stream.
• Screen Shipment Parties
  Check shipper and recipient information against current denied-party and sanctions data.
• Assess Export Readiness
  Get a clear assessment of shipment readiness and see which checks require attention before the shipment proceeds.
• Screen Shipments In Seconds
  Receive a readiness assessment through one API call in seconds, supporting real-time screening at shipment acceptance and in automated workflows.
• Flag Potential Undervaluation
  Compare a declared customs value with the expected price range to identify values that may be underreported.
• Screen Items For Restrictions
  Identify items restricted for the destination before they enter the export stream.
• Prioritize Risky Shipments
  Use overall and check-specific risk scores to identify higher-risk shipments and route them for manual review.
• Catch Issues Before Export
  Validate compliance at shipment acceptance so potential problems can be addressed before they cause border delays, rejected shipments, or returns.
• Review Declared Product Origins
  Assess whether the declared origin appears plausible and review alternate origin probabilities.
• Compare Data With Expected Values
  Review expected classification, origin, and customs-value information to understand potential discrepancies.
• Assess Items Individually Or In Manifests
  Screen a single item or submit a full manifest, with a separate assessment for every item.

Zonos app

The Zonos app is a no-code tool for individuals and small businesses to prepare postal shipments and prepay duties. Shippers can enter item details manually or use photos with Zonos Vision to suggest customs information, calculate applicable duties and tariffs, pay in the app, and generate shipping labels. Vision extracts suggested customs descriptions, country of origin, 10-digit HTS codes, product prices, and quantities from photos. The app is available on iOS, Android, and the web, with no subscription required. Supported postal services include Canada Post, USPS (U.S. Territories), Cyprus Post, La Poste du Togo, QazPost, and Japan Post.

• Calculate And Prepay Duties
  Calculate and pay applicable duties before sending a postal shipment, and see any postal clearance fee alongside the duty calculation.
• Generate Customs Details From Photos
  Use photos to receive AI-generated suggestions for customs descriptions, origin, HTS codes, prices, and quantities, then review the information before shipping.
• Avoid Additional Duty Charges
  After duties are paid through the app, neither the shipper nor the recipient will be charged additional duties.
• Create And Print Shipping Labels
  Prepare a shipping label in the app after duty payment and bring the printed label to the post office.
• Prepare Shipments With Supported Postal Services
  Use the app with supported postal services to prepare shipments; Japan Post is available for shipments to the United States and select EU destinations.
• Show Proof Of Duty Payment
  Present the declaration ID to postal staff to show that duties have been paid before sending the shipment.
• Access The App On Multiple Devices
  Prepare shipments using the iOS or Android app or the web app, with no subscription required.
• Enter Item Details Manually
  Provide item information directly in the app when preparing supported shipments without using photos.

Zonos Verified Account

A free account for Australian businesses that links a Zonos account to an Australia Post business account. It enables businesses to send qualifying U.S.-bound parcels through Australia Post, with Zonos invoicing duties and postal clearance fees. The account also provides compatible label printing, a free U.S. duty and HTS code calculator, and catalog tools to identify and supply product information required for U.S. entry.

• Ship U.S.-Bound Parcels Through Australia Post
  Continue sending qualifying parcels to the U.S. through an Australia Post business account, with Zonos handling billing for duties and postal clearance fees.
• Identify Products That Need More U.S. Entry Data
  See which catalog products need further information before they can be shipped to the U.S., along with the reason each item was flagged.
• Print Australia Post-Compatible Labels
  Print labels through supported workflows without replacing existing systems.
• Connect And Keep Your Product Catalog Current
  Choose a store connection, CSV upload, or Catalog API to make product information available for U.S.-bound Australia Post shipments.
• Draft And Reuse Product Data Answers
  Review and confirm suggested responses based on existing product information, then reuse saved answers.
• Store Product Data For Australia Post Shipments
  Keep product-specific information in the catalog for use on shipments, with items matched through synced orders or their SKUs.
• Calculate U.S. Duties And Find HTS Codes
  Use Item Quoter to calculate U.S. duties and get HTS codes for products.
• Upload And Link Product Supporting Documents
  Add relevant origin records and trade agreement documents to the catalog once and link them to the products they cover.
• Support Lower Duty Rates For Eligible Shipments
  Provide the specified origin information and trade agreement documentation so eligible shipments can qualify for a lower duty rate.
• Use The Account Without Subscription Costs
  Set up the account without a subscription; postal clearance fees still apply per shipment.

Country of Origin

Zonos Country of Origin uses AI to predict product country of origin at scale. The capability can suggest a product’s country of origin from a photo and, in shipment validation, assess whether a declared origin is plausible and return alternate origin likelihoods.

• Predict Product Origins At Scale
  Generate a predicted country of origin for products at scale, helping teams add origin information to customs data.
• Suggest Origins From Product Photos
  Use a product photo to suggest country-of-origin information alongside other customs details.
• Assess Declared Origin Plausibility
  Review whether a declared country of origin appears plausible and see alternate origin likelihoods.

Customs Value

Customs Value is an AI-assisted customs valuation tool that supports accurate duty calculations. Its valuation engine can provide an expected price range to help assess whether a declared customs value is within the expected market range.

• Improve Duty Calculation Accuracy
  Customs valuation supports more accurate duty calculations.
• Check Declared Values Against Expected Ranges
  The valuation engine provides an expected price range, helping users see whether a declared customs value falls within that range.

Collect

Collect enables post-shipment collection of duties and taxes from consignees.

• Collect Duties And Taxes After Shipment
  Enables duties and taxes to be collected from consignees after shipment.

GraphQL API

Zonos GraphQL API provides direct access to Zonos’ cross-border commerce infrastructure through a comprehensive API for custom development. It handles international duties, taxes, and compliance, allowing engineering teams to build customer experiences with Zonos capabilities. Schema-driven queries let developers request specific data, and stable API contracts are designed to evolve without breaking changes. Zonos recommends GraphQL over its legacy REST APIs; GraphQL offers faster responses, more flexibility, and access to requested data in a single call.

• Access Cross-Border Commerce Capabilities
  Use a single integration to access Zonos capabilities for international duties, taxes, and compliance.
• Integrate Zonos Into Custom Systems
  Connect directly with Zonos APIs to incorporate cross-border commerce capabilities into custom systems and customer experiences.
• Request Exactly The Data You Need
  Select required data through schema-driven queries and retrieve it in a single call.
• Retrieve Requested Data In One Call
  Use GraphQL queries to request needed data in a single call. Zonos describes GraphQL as faster and more flexible than its REST APIs.
• Build Against Stable API Contracts
  Develop integrations using API contracts designed to evolve without breaking changes.
• Receive Real-Time Event Notifications
  Subscribe external systems to Zonos events and receive event details through HTTP POST requests. Verify signatures to confirm requests came from Zonos and payloads were not altered.
• Monitor Query Costs And Usage
  Understand request costs through the response complexity header. The point-based system refills at 750 points per second, has a 75,000-point maximum capacity, and allows occasional bursts of complex queries.
• Manage GraphQL Keys In Dashboard
  Create and manage GraphQL credentials, assign roles available for active subscriptions, and create public keys for Zonos Checkout or Zonos Hello.