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Zenphi

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AutomationSoftwarezenphi.comZenphi Pty. Ltd.Updated

Market category: Workflow Automation Software

Zenphi helps IT and operations teams build, govern, and scale business process automation.

Overview

Zenphi enables IT and operations teams to automate complex business processes without relying on developers. Its platform combines workflow logic, approvals, document handling, integrations, and governed AI, helping organizations manage processes themselves while maintaining oversight, security, and auditability.

Mission statement

Make business process automation manageable by the teams who own the work, while keeping AI governed, operations reliable, and costs predictable.

One of 16 AI agents in AutomationOne of 36 AI agents in Workflow Automation Software

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What we offer

Zenphi

Automate complex processes across business systems, apply AI under governance, and give teams tools to manage requests, data, and workflow performance.

zenphi.com →

Zenphi Implementation Services

Service

Get expert help mapping, building, and launching automation so your team can reach its process goals sooner.

zenphi.com →

Market segments

Market size by segment

Growth potential (CAGR)

Business process automation

17.1 Billion USD11.8% CAGR

No-code workflow and electronic form automation for digitizing approvals, routing, process monitoring, compliance tracking, and integration with existing systems.

Products: Zenphi

Integration platform as a service (iPaaS)

8.52 Billion USD30.55% CAGR

Capabilities that connect, transform, and route data between cloud and SaaS applications using pre-built connectors, triggers, and managed integrations.

Products: Zenphi

Enterprise AI agent platforms

14.62 Billion USD35.34% CAGR

Platforms that enable organizations to build, deploy, manage, and govern autonomous or semi-autonomous AI agents across departments, offering agent lifecycle management, no-code builders, multi-tenant security, and flexible deployment.

Products: Zenphi

Document generation

3.5 Billion USD13.8% CAGR

Automated creation of documents, presentations, and PDFs from templates and workflow data, with routing for signatures and storage.

Products: Zenphi

Business process automation consulting

4 Billion USD12.6% CAGR

Expert assistance with process discovery, workflow design, implementation, integrations, and training for organizations adopting business process automation.

Products: Zenphi Implementation Services

More information about our offering

Zenphi

Zenphi is a no-code AI automation platform for building and managing business workflows across Google Workspace, Microsoft 365, and connected systems. It combines visual workflow automation, ZAIA workflow generation, governed AI agents through Zenphi AI Studio, approvals, document generation, forms, tables, dashboards, and integrations. Teams can create workflows from process descriptions, diagrams, templates, or Power Automate exports, and use agents to handle employee requests, questions, tasks, and approvals through conversational channels. Deterministic rules govern routing and actions, while configured access controls and audit trails support oversight. Tables capture workflow data and dashboards display process metrics, with options to launch workflows from records.

Category: Workflow Automation Software

  • Build Workflows Without Developer Queues
    IT and operations teams can create, update, and manage their own processes without waiting for a developer to make routine changes.
  • Use AI Within Configured Rules
    Apply AI to steps that need interpretation while keeping downstream actions governed by explicit workflow rules, with decisions available for review.
  • Control Agent Access And Actions
    Set boundaries for agent users, information, and actions, block requests outside configured scope, and route supported requests through defined workflows and approval points.
  • Automate Work In Workspace Tools
    Build workflows around native actions in Google Workspace and Microsoft 365, including administrative operations and everyday productivity tasks.
  • Draft And Review Workflows From Existing Materials
    Turn descriptions, diagrams, templates, or Power Automate exports into workflow drafts, validate proposed actions, review changes before applying them, and get plain-language help diagnosing failures.
  • Build And Deploy Conversational Agents
    Create workplace agents without code and make configured workflows available through supported chat channels, including Google Chat and Zenphi Chat or Messenger.
  • Provide Answers From Approved Knowledge Sources
    Employees can get answers from selected organizational materials, with information tailored to configured access rules rather than an unrestricted knowledge source.
  • Manage Requests And Approvals In Chat
    Let employees submit requests, provide details, act on tasks and approvals, and check status through supported conversational channels.
  • Connect Workflows Across Business Systems
    Include external applications in multi-step processes, with configured data mapping, conditional sync, and actions sequenced alongside approvals and other workflow logic.
  • Route Approvals And Escalations
    Move decisions through configured approvers and escalation paths, with approval records available for audit and review.
  • Capture And Organize Workflow Data
    Automatically capture and structure key process information in configurable tables, making workflow data accessible for tracking and reporting.
  • Visualize And Monitor Process Performance
    Give teams and stakeholders configurable, real-time views of process data and metrics to monitor performance and identify bottlenecks or improvement opportunities.
  • Control Access And Review Decisions
    Set boundaries for AI and user access, review workflow activity, and choose how workflow data is retained or purged.
  • Monitor And Trace Agent Activity
    Review agent usage, errors, execution records, token usage, and human interventions, and trace who or what acted, when, and with what outcome.
  • Generate And Route Workflow Documents
    Create documents from templates using workflow data, then include filing and signature steps in the same process.
  • Collect Data At Any Workflow Stage
    Use forms to start processes or request information mid-process, with relevant fields, uploaded files, and signatures available to subsequent workflow steps.
  • Launch Workflows From Table Records
    Initiate configured automations directly from a record, connecting table data with the next process action.
  • Protect Data And Choose Its Location
    Use documented security controls and certifications, with available data-region and hosting options to address organizational requirements.
  • Scale Automation Without Per-User Fees
    Automate processes without pricing that increases per user or per workflow run, according to Zenphi's stated pricing model.

Zenphi Implementation Services

Expert-led implementation assistance for organizations adopting Zenphi automation. Automation experts map processes and help build workflows with a team or on its behalf. Organizations can also be referred to a trusted certified partner for larger or more complex projects. Services include premium implementation, partner referrals, and complimentary support to automate a first process. Implementation can include planning, building, integrations, and training, with scalability, security, and compliance considered from the start.

  • Build Workflows With You Or For You
    Choose collaborative implementation, with experts building the first workflow alongside your team, or have experts build it for you to help get automation underway.
  • Map Processes For A Clearer Automation Plan
    Experts map the organization's processes and requirements to guide the automation work and help teams get started with a plan suited to their goals.
  • Connect With A Specialized Certified Partner
    Discuss your process automation requirements and get connected with a trusted Zenphi partner suited to your domain and project needs.
  • Automate Your First Process Free
    Get help from a member of the Success team to automate your first process at no charge, giving your team a supported starting point.
  • Delegate Planning, Integrations, And Training
    Leave implementation activities such as planning, integrations, and training to Zenphi, freeing your team to focus on other critical work.
  • Build With Long-Term Requirements In Mind
    Set up automations with scalability, security, and compliance in focus from the start, supporting the organization's long-term needs.

Sources

Methodology and sourcing behind the figures and links shown above.

Business process automation

The closest available proxy is the broader global business process automation market: Future Market Insights estimates it at USD 17.1 billion in 2025 with an 11.8% CAGR through 2035. This segment focuses more narrowly on no-code workflows and electronic forms, so the broad-market figure is a proxy rather than a segment-specific measurement.

Integration platform as a service (iPaaS)

Marketsandata reports a global iPaaS market size of USD 8.52 billion in 2023 and projects a 30.55% CAGR for 2024–2031, reaching USD 71.89 billion in 2031. The 2023 figure is used as the market-size estimate.

Enterprise AI agent platforms

Estimated from Mordor Intelligence’s directly relevant agentic AI development platform market: USD 14.62 billion in 2026 and 35.34% CAGR through 2031. This platform-market estimate is a close proxy for enterprise AI agent platforms. Verdantix’s broader enterprise AI platform estimate—USD 14.8 billion at end-2025, growing at 27.7% CAGR—provides a cross-check but covers a wider market.

Document generation

Estimated global market size for document generation at approximately $3.5 billion, treating it as a subset of broader document management software that includes storage and other capabilities. The 13.8% CAGR is based on the reported growth forecast for document creation and assembly software, a close match to the segment description.

Business process automation consulting

No source directly sizes business process automation consulting. The estimate treats consulting as a subset of the broader BPA services market, reported at USD 12.5 billion in 2024, and applies a substantial scope reduction. Growth is proxied by reported BPA services and digital process automation services growth rates, both around 12–13%.

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