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YIYelp Inc. logo

Yelp Inc.

Unclaimed
Marketplace Platformswww.yelp.comUpdated

Yelp is a platform that connects people with local businesses through trusted reviews and owner-facing tools.

Overview

Yelp is a consumer-facing platform that helps people discover and evaluate local businesses and services. Through user-generated reviews, ratings, photos, and business information, Yelp helps people make informed decisions about where to eat, shop, or get services. The site supports a broad range of categories and includes features that enable users to search by location, read experiences from others, and share their own experiences. For business owners, Yelp provides tools to claim and manage a business page, respond to reviews, and access marketing and support resources. The platform emphasizes community feedback, transparency, and convenience, connecting audiences with local establishments and experiences while helping businesses build trust and visibility online.

Mission statement

To help people find, review, and connect with the best local businesses by empowering consumers with authentic feedback and giving business owners the tools to manage their presence and grow their reach.

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What we offer

Yelp for Business

Empowers businesses to enhance online visibility and engage with customers.

business.yelp.com →

Yelp Data Products

Provides insightful data to enhance marketing and strategic decisions for B2B and B2C.

business.yelp.com →

Agentic AI

Provides AI-driven insights and automation for businesses to optimize their operations.

business.yelp.com →

Market segments

Local search and discovery

Platforms and listings that enable consumers to find and evaluate local businesses through searchable profiles, reviews, ratings, and location-based information.

Products: Yelp for Business, Yelp Data Products

Reputation management

Capabilities for monitoring, responding to, and improving public reviews and ratings to protect brand reputation and local visibility.

Products: Yelp for Business, Agentic AI

Local advertising and performance marketing

Targeted local advertising and performance marketing that drives foot traffic, bookings, and measurable conversions through promoted listings and ad analytics.

Products: Yelp for Business, Yelp Data Products, Agentic AI

Location-based business intelligence and analytics

Data products and analytics that surface consumer behavior, market trends, and real-time location insights to inform strategic and operational decisions.

Products: Yelp Data Products, Agentic AI

Reservation and guest management

Systems for managing reservations, waitlists, bookings, and guest communication to streamline front-of-house operations and improve customer experience.

Products: Yelp for Business

Business process automation for local businesses

Automated workflows and AI-driven operational features that reduce manual tasks, personalize customer interactions, and provide real-time performance monitoring.

Products: Agentic AI, Yelp for Business

More information about our offering

Yelp for Business

A platform enabling business owners to claim their Yelp business page, manage their presence, and access marketing and support resources. Includes a restaurant-focused version for managing restaurant presence and engaging with customers.

  • Claim Your Listing
    Ensure your business information is accurate and optimize your profile to attract more customers.
  • Access Business Tools
    Log in to manage your business's online presence, respond to reviews, and utilize performance insights.
  • Engage With Customers Directly
    Respond to customer reviews and manage feedback to create positive dining experiences and build loyalty.
  • Promote Your Business
    Utilize targeted advertising to reach potential customers effectively, showcasing your offerings right where they search.
  • Manage Guest Interactions
    Easily oversee customer interactions and streamline reservations or feedback management.
  • Attract More Customers Online
    Utilize Yelp's advertising options to enhance your restaurant's reach within specific demographics.
  • Utilize Marketing Resources
    Leverage business resources for effective marketing strategies and customer engagement.

Yelp Data Products

Yelp's data products offer insightful analytics for both business-to-business and business-to-consumer decisions, featuring consumer insights, market trends, and business analytics.

  • Leverage Extensive Data
    Utilize detailed data sets to inform marketing strategies, optimize business operations, and understand market trends.
  • Unlock Consumer Preferences
    Access rich data that help businesses understand what consumers want, allowing for targeted marketing efforts.
  • Access Current Data
    Stay ahead with timely data that reflects current market dynamics, helping businesses adjust their strategies promptly.
  • Identify Market Opportunities
    Leverage trend data to identify emerging market opportunities and align offerings accordingly.
  • Generate Customized Reports
    Design reports that focus on key metrics and insights pertinent to your business, allowing for targeted analysis.
  • Formulate Effective Campaigns
    Harness the power of Yelp data to create informed and effective marketing campaigns.

Agentic AI

Agentic AI is an AI-powered solution from Yelp that leverages data to provide businesses with actionable insights and automation capabilities, enhancing user experience and operational efficiency.

  • Unlock Actionable Insights
    Utilize aggregated data to identify trends and optimize business strategies, enhancing overall performance.
  • Streamline Workflow Automation
    Implement automated workflows that minimize repetitive tasks, freeing up time for more strategic initiatives.
  • Implement Real-Time Monitoring
    Stay updated with instant analytics, enabling quick adjustments to business practices based on current performance metrics.
  • Elevate Customer Engagement
    Utilize AI to tailor interactions, ensuring customers receive relevant information and offers, enhancing satisfaction and loyalty.

Sources

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