WRITER

Helps teams execute complex, on-brand work across systems while grounding outputs in company knowledge and providing enterprise governance and visibility.

Completes extended, on-brand enterprise work with an agentic model designed to deliver strong performance at lower cost.

Enables business teams and developers to build and deploy custom AI agents, apps, and workflows for their processes.

Helps organizations adopt AI, put enterprise workflows into practice, and scale deployment with experienced support and internal champions.

WRITER

WRITER is an enterprise AI platform for marketing and revenue teams. WRITER Agent plans and executes complex work across company data and connected tools, while Playbooks make workflows repeatable, testable, and reusable across teams. Enterprise Brain grounds outputs in organizational knowledge, decisions, brand guidelines, and compliance requirements. Connectors link agents to business applications and data, enabling them to retrieve information, take actions, and deliver outputs across systems. Control Center provides centralized policies, access controls, activity monitoring, audit logs, and cost controls. Together, these capabilities support the creation of on-brand assets, coordination of customer-facing workflows, and governed agent deployment across an organization.

Category: AI Agent Platforms

• Execute Complex Work Across Systems
  Delegate multi-step work to agents that plan and act across organizational data and connected tools, with opportunities for people to provide input during execution.
• Repeat And Scale Proven Workflows
  Make established processes reusable across teams, connect workflow steps, and help employees find approved Playbooks instead of rebuilding workflows for each task.
• Ground Work In Shared Company Knowledge
  Give agents and employees relevant organizational context and verified information so work reflects company knowledge, standards, and requirements.
• Carry Team Learnings Into Future Work
  Reduce repeated context sharing by making relevant decisions and learnings available to future tasks and teammates, while retaining controls over what becomes shared knowledge.
• Limit And Validate Connected-System Access
  Control which resources users and agents can access, and validate connector identity and requests before agents interact with connected systems.
• Govern Agent Access And Actions
  Set organization-wide rules and permissions for agent activity, limit access to needed resources, and apply guardrails across deployments.
• Test And Tune Workflows Before Rollout
  Evaluate workflows before teams rely on them, identify inconsistencies, and adjust execution settings to suit task requirements and manage usage.
• Run Workflows Across Many Inputs
  Apply a tested workflow to many inputs in one operation and review the progress and results for each run.
• Connect Agents To Business Tools
  Bring business applications and data sources into workflows so agents can use information from the systems teams already work with.
• Automate Work Across Connected Systems
  Reduce manual transfers between tools by enabling agents to retrieve information, carry out tasks, deliver outputs, and start work when specified events occur.
• Monitor And Audit Agent Activity
  Review agent activity, workflow execution, and usage through reports and logs, and export records to supported monitoring tools for oversight.
• Track Usage And Control Spending
  Understand adoption and consumption, receive alerts, and enforce spending limits to manage the cost of agent and workflow use.
• Protect Data With Enterprise Controls
  Keep customer data under customer control through access restrictions, encryption, tenant isolation, customer-provided keys, and stated no-training and zero-retention commitments.
• Create Finished, On-Brand Deliverables
  Generate polished assets rather than stopping at first drafts, and use uploaded presentation templates to apply existing visual formatting.
• Apply Brand Rules At Creation
  Build approved brand standards into content generation and check writing rules before a reviewer sees a draft.
• Coordinate Work Across Customer Journeys
  Apply agents and workflows to marketing, sales, and support tasks, including campaign execution, account research, personalized communications, and customer-facing content.
• Manage Workflow Use And Changes
  Track adoption, performance, quality, and token usage while controlling workflow access, reviewing changes, and managing ownership across teams.
• Find And Maintain Relevant Context
  Retrieve relevant organizational information for each task and keep knowledge current while preserving an inspectable record of changes.
• Extend And Find Relevant Tools
  Connect organization-specific services and help agents identify useful tools from connected APIs through clearer descriptions and semantic search.
• Manage Playbooks And Skills Centrally
  Control which Playbooks and Skills are available to teams and manage their ownership or availability across the organization.
• Turn Meetings Into Shared Action
  Capture discussions as shared context, summarize decisions and next steps, and use meeting information to start related work.
• Connect Agents To Your Existing Stack
  Integrate agent governance and workflows with existing systems and monitoring tools, and deliver results where teams work.

Palmyra X6

Palmyra X6 is WRITER’s flagship model for agentic work, designed for marketing and revenue teams. It handles complex objectives across company knowledge, brand voice, and connected tools, and can work unattended for up to eight hours. Evaluated on customer production tasks across marketing, revenue, research, and outreach, it improved on all nine measured capabilities. It combines frontier-competitive performance with an average finished-task cost of $0.12.

• Complete Complex Work Across Steps
  Support multi-step objectives that require an agent to plan, research, draft, check its work, and return a finished result.
• Run One Objective For Eight Hours
  Keep an agent working toward a single goal for up to eight hours without supervision, including testing and correcting its work before delivery.
• Reduce The Cost Of Finished Tasks
  Run complex agentic tasks at a stated average cost of about $0.12 per finished task, with strong evaluated performance at a lower frontier price.
• Measure Performance On Real Work
  Assess model performance against customer production tasks and enterprise-relevant dimensions tied to work teams actually run.
• Ground Work In Company Knowledge
  Use company knowledge as context for enterprise work, with improved grounding and retrieval in the reported evaluation.
• Use Tools Across Connected Systems
  Enable agents to use connected tools to operate systems, with improved MCP tool-use results in the reported evaluation.
• Keep Customer Data Private
  Keep prompts, completions, and documents under customer control, with zero retention by default and options for self-hosting and full data residency.
• Maintain Your Brand Voice
  Help teams produce extended content that maintains their brand voice.
• Generate More Even-Handed Content
  Support more even-handed content for marketing and revenue teams, reducing the risk of ideological slant in published material.
• Screen Outputs Before They Ship
  Apply checks for personally identifiable information and copyrighted material before generated content leaves the platform.
• Control Access And Audit Use
  Manage access with SSO/SCIM and granular permissions, review activity through audit logs, and use customer-managed encryption keys.
• Choose Models For Each Job
  Select models from WRITER and other providers for different sessions or capabilities, including customer-provided models from supported cloud providers.

WRITER AI Studio

WRITER AI Studio is a suite of no-code and low-code tools for building custom AI agents, apps, and workflows. Business users can create agents for specific processes without technical expertise, while developers can build applications with the WRITER Framework, Python, and APIs. Teams can use Knowledge Graph to ground agents in company data and messaging, then deploy agents across their organization.

Category: AI Development Platforms

• Build Custom Agents Without Code
  Let business teams create agents for the processes they know best, reducing technical barriers and enabling them to launch custom tools quickly.
• Create Apps And Workflows For Your Needs
  Build custom AI applications and workflows around business processes, with a no-code builder for configuring inputs, prompts, and outputs.
• Extend Apps With Python And APIs
  Give development teams options to create feature-rich applications, build custom interfaces, and integrate WRITER into their existing technology stack.
• Ground Agents In Company Knowledge
  Connect agents to company knowledge so they can provide context-rich responses based on internal data and approved messaging.
• Deploy Agents Across Your Organization
  Share custom agents beyond their builders so teams can use them across the organization.

AI transformation and deployment services

WRITER’s AI transformation and deployment services help enterprises adopt and scale AI. The approach is informed by more than 500 enterprise deployments and includes embedded transformation leads and deployment engineers, plus a peer-to-peer champion community. WRITER’s solution partners can support organizational transformation, workflow strategy, change management, use case scoping, and hands-on training.

Category: AI Consulting

• Get Embedded Deployment Support
  Work directly with transformation leads and deployment engineers who support the organization as it adopts and deploys AI.
• Apply Proven Deployment Experience
  Draw on a methodology informed by more than 500 enterprise deployments when planning and carrying out AI adoption.
• Prioritize Workflows And Use Cases
  Get support identifying and scoping AI use cases and shaping workflow strategies for enterprise-wide adoption.
• Grow Internal AI Champions
  Build internal advocacy through a community where AI champions can connect and support adoption across the organization.
• Support Organization-Wide Change
  Use partner services to support organizational transformation and change management during enterprise-wide agentic AI adoption.
• Build Skills Through Hands-On Training
  Give teams practical training as they learn to adopt and work with agentic AI.